• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user lissas4
1 review
3 helpful votes
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August 1st, 2019

That's their first lie. I ordered a wedding dress online, took 3 weeks to receive. Zipper was not down the back, it was in the armpit. Couldn't physically put the dress on due to recent shoulder surgery. Never even tried it on. Tried to return it but after 5 back/forth messages with their customer service, they said they'd refund 10%. Buyer beware!

Thumbnail of user alinam18
1 review
0 helpful votes
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June 8th, 2017

My best friend getting married soon so I discover TBDress website, I was afraid to order online in special if I am going for a wedding you cant take a risk. So I decided to giving a try, I order an amazing A-line lace red evening dress, the quality of dress is impressive and as well the material is a very good quality. Dress arrived after 20 days with a nice packaging. I was surprise the color looking exactly like in the pictures and the details of appliques just beautiful. I would recommend this website with my heart.

Tip for consumers:
I really recommend this website

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Thumbnail of user dellel
1 review
0 helpful votes
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November 7th, 2015
Verified purchase

I purchased a lovely retro leopard dress for a special event. I really like the dress! It was very comfortable. Looks just like the photos. The fabric is a light weight satin so suitable for "special occasions". My biggest complaint is the fabric snags easily.

The delivery time is a bit lengthy but arrived earlier than the ETA. Definitely using this site again!

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Thumbnail of user milkan
1 review
10 helpful votes
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March 26th, 2014

Highly Recommended. I have recently purchased a Diamond Ring from tbdress.com and from start to finish the service was outstanding. My ring was made to order and was delivered sooner than expected. Value for money is exceptional and any time I purchase jewellery in the future, I will be sure to go no-where else.

Thumbnail of user emildac
1 review
0 helpful votes
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January 17th, 2016
Verified purchase

The dresses in TBdress are just awesome. I'm loving them all.
Will be ordering a wedding dress for my Big Day.
Super exited to receive it and to look gorgeous on my SPECIAL DAY.:-)
Thank you TBdress.:-* You have great collection of cloths and great offers too..

Thumbnail of user julief31
1 review
1 helpful vote
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November 26th, 2014

I want to know how the sizes are from the tbdress.com. If I normally wear a size 12 what size would I order? I am just assuming that because of its origin, makes would be a lot smaller... is this correct? Any help would be appreciated as I have my first order pending payment.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thanks for interesting the products on our website. There is contrasting size chart on our website for our customer to choose correct size, you can choose right size clothes in terms of our size chart. And you can also contact our customer service to ask for advice.

Thanks & Best regards!

Thumbnail of user marilync158
1 review
1 helpful vote
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October 21st, 2019

This company doesn't stand by the product and quality they sell! Its a scam! The dress smells horrific (has nothing to do with shipping because I received another dress that didn't smell), quality of material is terrible, the proportions of the dress are NOT cut to size and it has nothing to do with anything other than a dress that was NOT made properly. Another dress I purchased (same size) fit fine!
I paid over $100 USD for this dress and shame on this company to offering me 30$ USD to keep the garbage they sent me or to return it for a refund of 60$ USD and its going to cost me more than that to ship it back so they can scam someone else! Lets not forget the other option they offered me of 50 % percent off another purchase or reorder another size. What part of you selling very low quality apparel doesn't the company understand. None of this is acceptable

Thumbnail of user eddiet16
1 review
5 helpful votes
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April 12th, 2017

The dress that was purchased by my wife had poor fabrication along the seams and the cups were misaligned. Return process was horrible; took so much time that Paypal return period expired! Customer Service responses took days. Had to send to China instead of the US location from where it was shipped and TBDress did not reimburse the entire price of the dress!

Tip for consumers:
Do not buy from these people.

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Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to solve your problem. Have a nice day.
TBdress

Thumbnail of user merrisam
1 review
0 helpful votes
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December 22nd, 2014

I love tbdress.com I have bought 2 dress from them. First dress was my engagement dress, back in Nov. 09 the dress came on time and the staff was very helpful!. I am normally a size 4 but they explained me how the dress fit so they suggested to order a size bigger!, guess what!? They were right they saved me time and money going back and forth changing size and wasting time. My second dress was by Faviana 6240 in creamy/white. I LOVE IT! I wore it on New years eve and everyone complimented me. Many thought I had the dress maid... it fit so perfect with NO ALTERATION. I am definitely recommend tbdress! 5 ***** for customer service, delivery was free and on time as promise, not to mention the gift. 8) it works! This add a size cups do make a miracle.(a life saver). And last, I saw the dress first at one of the stores not far from my job, it was about 15% saving with tbdress.! VERY HAPPY! "

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Thumbnail of user kenisham1
1 review
0 helpful votes
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May 23rd, 2019

You will not get your items within the time frame you paid for. And they won't notify you that your order is out of stock until a month later when you inquire. Pay attention to the bad reviews and don't believe the hype. They are SCAMMERS!

Thumbnail of user eileenc16
1 review
4 helpful votes
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November 22nd, 2015

I recently placed an order on-line with TBdress. When paying for purchases there was an extra charge for post and package which I was not aware of. Reluctantly I paid this charge. To add insult to injury when the delivery driver arrived there was a further charge of €16.48. Could you please tell me why I had to pay twice to have my purchases delivered?

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user camilleb18
1 review
3 helpful votes
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November 25th, 2014
Verified purchase

TBdress has amazing online prices for wedding and evening dresses. The layout is simple but effective and the order process is short. I received my order 3 days after placing and was very happy as the items were better than they looked online.

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Thumbnail of user albredak
1 review
0 helpful votes
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April 20th, 2015

I got a dress for my daughter last month. What got me pleased is first the quality delivered by the site. It was as it looks on the site and the delivery time. They shipped it all the way to Boston, US in only two weeks.

Thumbnail of user nishaa
1 review
0 helpful votes
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December 9th, 2013

Would not recommend buying from this site again.
I ordered some earrings; the advertisement/description said all 4 pairs would come as part of the deal price. But not only did I receive my items late, I only got one pair of those earrings.
I also ordered a handbag which is meant to be white and RED but it turned out to be cream and pink. The handbag is also a different shape and has much smaller straps than shown in the images.
Definitely got a heck of a load of false advertisement!
Overall, waste of time and MONEY spent on this silly site. Wouldn't recommend it.

Thumbnail of user sevdah
2 reviews
1 helpful vote
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June 24th, 2017

I just received my dress that I ordered, I was worrying that the size will be small, but fits perfectly I'm so happy and can't wait to wear it. Usually if I'm shopping for dress I need to try 10 of them to find one that fits me, I'm so surprised and very happy. Thank you so much TB dress for making my day. I will order for sure some more in the future

Thumbnail of user gulshank1
1 review
2 helpful votes
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July 16th, 2018

The best thing for Tbdress where they never lacks is their quality of the product and delivery time. I do have app too in my phone and I usually purchase for me, family and friends from them. I always get the product within deadline.

Thank You

Thumbnail of user annemarier1
2 reviews
5 helpful votes
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September 6th, 2015

They do NOT honor their own return policy. I complied perfectly with the return policy and spent a lot of money to return the item, expecting a refund which they refused. Also, when ordering multiple items, the colors and even patterns do not always match. The quality is usually shoddy. This is an unethical company with horrible business practices and terrible treatment of their customers.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user jend24
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

I have a teenager whose taste and style change daily so I hate the thought of spending a lot of money for something that she may not to decide to wear after it arrives. She is completely in love with the vintage style black dress we bought. The quality and the fit are wonderful and I can tell it is going to be a favorite for the holidays and for a long time after...

Thumbnail of user octaviam
1 review
1 helpful vote
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July 15th, 2014

Material with this level of shining is very hard to find and that too with good quality. But when I bought them I had to believe that in today’s fashion world there are things which are worth it. Thanks very much to tbdress.

Thumbnail of user loriw21
1 review
1 helpful vote
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May 9th, 2015

My products was easy to order. I did not provide enough or left out some information and I was contacted right away.my oder was complete same day and got my products in a few days with regular standard mailing option. It was fast.

Thumbnail of user nicolet56
1 review
2 helpful votes
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October 15th, 2015
Verified purchase

Came across this website in search of a dress for the Marine Corps Ball. It has such a huge selection in just about every color. It is hard for me to narrow it down to just one. Havent had any problem and the prices are reasonable.

Thumbnail of user noraf8
2 reviews
2 helpful votes
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November 11th, 2014

It was pretty nice, shipping is always affordable, so the waiting time of up to a month was acceptable. If I wanted expedited shipping, they always have that option at checkout,and customer support was very prompt and friendly. Pretty good, I recommend it.

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Thumbnail of user reneew15
1 review
0 helpful votes
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December 23rd, 2014

"Hello TBdress team

I want to start by saying a big THANK YOU. This dress was a WOW! Fitted perfectly, got all the attention. It was amazing. I will definitely order from you again and recommend too.
I love my dress. Thank you. Nice job.
"

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Thumbnail of user teresat291
1 review
0 helpful votes
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June 9th, 2020

I placed an order with Tb dress back in February 2020 before the corona virus. Here it is may 9th 2020. I spent almost $200 with this company I keep sending emails after emails at first they were blaming the shipment do to the virus. Then they said they didn't have the material for my items that I ordered then they said not enough staff to make my items. Then they stated that my items have shipped that was a month ago and now all I'm asking for is for them to send me a refund and now they want respond. Very bad business stop using this pandemic to keep people's money, this is not the time to be taking from people nor is anytime. People buy through these companies putting their hard earned money in the hands of Supposedly being a well Establishment. But seems they are out to take as well. Refund my money and you will never get my business again I don't even want the clothing I can go else where.

Thumbnail of user ericaj9
1 review
0 helpful votes
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April 29th, 2015

I have been looking for a site to get some cute, girly office/school dresses and I stumbled upon Tbdress. There was a wide variety and I like their ability to let me choose by color. Everything is reasonably priced, and shipping was fast.

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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