TBdress

I watched tracking proceed normally ending with "delivered" and "package in place."
Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

I ordered 3 dresses it took over a month to arrive. The worst quality and I can't reach anyone in customer service for a refund. No phone number to call just an email address that no one answered.
Do not waste your money!

I placed my original order almost 4 months ago at this point and have yet to receive any part of my order. I have reached out to their support team 3 separate times now (with some email threads have 2 or 3 follow ups each) and their "respond in 48 hours" has never been honored. My oldest email reaching out to them goes back two months and has yet to receive a response.

Absolutely would not recommend. It seems like they take your money and run

My wedding will be in may. I bought my wedding dress in January. After two months I received an email that they had already delivered my dress a week ago. I never saw the dress. Unfortunately I didn't get it! I don't have money to buy another one and I don't know what to do. Please do not buy from this site! They deceived me.

I bought this dress because I had a similar dress but what I received was far from the pictures shows. This dress is a printed version of the original and not worth the amount spent including having to pay duties which the site does not warn you about

Please do not order ANYTHING from this place! They are quick to withdraw your money and not deliver your merchandise. This place is a scam! I am warning people with this review. I ordered an underdesk treadmill. Got no email confirmation, then emailed them about it and days later got some false order number with some "non-existent" tracking number.it said delivered and was never at my house. I had to go cancel my bankcard and get a new one reporting them to fraud! Not worth your time. Do not browse or even shop on this site. I got crickets when I demanded for a Refund!¡! They have no actual customer service line. When I called it hung up on me immediately. If I could rate this a negative 100, I would. By the way, I never leave reviews! This is worth warning folks about though.

I ordered a garment and paid 179.00 for it. The online photo was beautiful. Shipping was supposed to take 12 days. After no seller response I opened a PayPal dispute. The seller then responded. It took 5 weeks from time of purchase to receive. The garment was of the worst quality, I even took it to a professional seamstress and was told it was not alterable due to it's poor workmanship. Another dispute was opened with PayPal. Once PayPal looked into TBdress account the case was closed in my favor for a full refund. DO NOT BUY FROM THIS COMPANY

Ordered an item, they charged my card, realized it was probably a scam, requested a refund, they ask me for an order number, they had not given me an order number, without an order number they can't refund my money. SCAM!

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/*******... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

I just received my dresses ordered early January. Very poor quality and 3 dresses size was hopelessly small, one almost okay. Thin cheap material and almost looks like off cuts used to add on length. I had purchased a few years ago from them and the dress was lovely. Definitely won't go near them again as it is now CRAP.

Save your money! This is a Chinese company. None of the supposed discounts are real. The quality of the merchandise is of the absolute lowest quality; cheap materials & poor craftsmanship, if you can even call it that. Black oil droplets on all garments. Just an all around nightmare! Please, please do not believe the photos you see or the fake reviews! I even paid to return the merchandise to China, never received a refund and Citibank did not stand behind me after 30+ years as a cardholder.

I ordered a beautiful shirt from Theresa 4 months ago. I have yet to receive it. I emailed customer service several times and was promised the order would be taken care of. It hasn't. I have now asked for a refund and we'll see if I get my money back or not.

I do not recommend this company at all. Think twice before you order.

Asked company before purchasing wedding dress if returnable or not. I was advised yes without any further stipulations. Dress has been received and do not like. It is not as pictured and more a cheap Asian knock off looking dress in an attempt to copy what is pictured on website. When reached out to ask how and where to return due to receipt in Chinese I was advised if I return I will only receive $90 back and not the $226 I paid. This has truly dampened and dented my wedding shopping and experience and have never been more disappointed in a company.

Before purchasing wedding dress I messaged company and they advised was returnable. Dress was not as pictured or fit right so asked to return. They denied my return for weeks. Filed a complaint with better business bureau and then they offered me $130 from the $226 I paid if I returned. I returned 2 months again paying for shipping to China out of pocket for them to still not provide me a return. I've never had a more awful shopping experience especially as a new bride. Put a damper in my finances and spirit and I do not recommend this company.

Response times were slow. I waited a month and a half for what I ordered even though I paid extra for expedited shipping. When the item finally arrived it looked nothing like what was pictured on the website. There was no floral design on the collar or gown as pictured on the site, the material was an off-white, almost yellow, and was see-through. I am barely getting any money back at all because shipping was refused to be refunded. On the few occasions I have made returns with other places shipping was not only refunded, but return shipping was paid too. This is the first time I have dealt with such a cheap, unprofessional company. Do not deal with them, they just want your money. After the item takes almost 2 months to arrive from China, they have you send it back to California for a refund. Logical.

I purchased what is possibly my favorite article of clothing from TBDress and while I was concerned it would be lower quality due to the low price, it has held up wonderfully. Took slightly longer to arrive than expected, but that could be attributed to the postal companies handling it.

I ordered and took so long to arrive And when i did receive it looked nothing like the picture. It was poor quality, uncomfortable itching fabric. I immediately wanted to my money back and customers response it is unacceptable it took several emails until I got one reply but still did not get the refund me or at least send me the return address. My experience was terrible, I would never recommend anyone purchasing from this company.