TBdress

I NEVER received the dress for my daughter's wedding. I contact Jack and he told me my order shipped on 3/16 and it would take 36days. He also said tracking was updated weekly but it hasn't updated since 3/16

I ordered shoes 20 days ago. I got confirmation that shoes have been shipped within 3 days. Regular tracking update for a few days and then nothing for the past 8 days. Tracking stuck at Beijing! I need the shoes for college function next week!

Bhawana - Sad and angry in India

I had a great experience finding what I was looking for. The dresses are beautiful and reasonably priced. Your site was easy to use. I will be ordering another dress soon. I was referred to by my sistrr. I also referred another friend of your website. Looking forward to buying more dresses in the future.

I would never recommend this site to anyone for shopping. I ordered one of my coat on 11th feb 2014 nd till date i didn't receive it yet. I tried calling them n evn tried catching them on their live chat but got the same reply "we r really busy, will get back to u shortly". But they didn't get back. U can't even track ur order after BEIJING where it went.
Very Disappointed.Im not hoping if i would recv my coat.

I'm crystal from Canada and I've been ordering from TBDRESS for about 10 times already. What I love about tbdress is that the brand offers various highstreet fashion styles and are very affordable to young people like me. What makes me even love tbdress is that they offer FREE Shipping. Now that's complete customer experience :) I will forever be a tbdress fan! :)

Recently I bought a hoodies from tbdress. I am so disappointed when I received the item. The thread came out, the design is different from what they shown in their website and the quality is not good.

Was able to wrote an email to them. Their replied was as follow:

"Sorry for the inconvenience we have brought. Of course you could return the dress within 12days since you received it. But you need pay for the returning shipping fee, it would be a big cost. So would you like to keep it or send your friend as a gift, then we are willing to give you a discount next shopping time."

Really disappointed on his reply. They expect customer to bear the shipping charge eventhough is their fault?! And he trying to give me another suggestion so that I will not return this item to them.

And now they are not replying my email already and looks like they are trying to let the problems drag after 12 days return policy.

Please think twice before you make any purchase.

The overall quality of my hoodie is great for such a cheap price, and the material is just as it looks in the pictures. It is a bit thinner than I thought it would be, but it keeps you a lot warmer than you'd expect! The only thing that kept this review from giving it 5 stars was the size of the hood; it's definitely smaller than the one in the pictures, and if you're relatively tall/large headed, you probably won't find the hood useful in keeping your head covered. Other than that, the inside of the hoodie will definitely start pilling, but it shouldn't matter because it won't show. One last thing I really like about the hoodie is that the zipper is a shiny plastic rather than a metal, which means a smoother zip and less chance of it ruining the shirt under, but still keeping the appeal of a metal zipper

A friend of mine recommended tbdress.com to me because that's where he got his engagement ring. I was very skeptical at first because this is a very big purchase and buying it online was not something I wanted to do. After getting an idea of what my girlfriend wanted I found a picture of a similar ring online and sent it to tbdress and waited for someone to contact me with an estimate. I was contacted and from that moment on I worked with the customer service that was assigned to me until the completion of the ring. Julia was wonderful to work with, she always responded quickly and answered all my questions and concerns. Her input was vital to the outcome of my purchase. I ended up with a wonderful ring that my now fiancé loves.

At first I was really hesitant about ordering online a site I've never used because I've heard of horror experiences and I've personally had a bad experienced from AllyExpress, the dress wasn't the same as pictured and it was poorly made. This website blew my expectations away when I ordered! It came right on time and it fit perfectly! I've ordered 2 dresses from them so far and those have been my most complimented dresses and I've had no problems what so ever with them. Tge cost is a major plus because my dresses looked like hundreds of dollars worth and I got them each under 200 and they looked far better quality than other dresses from high end stores! This is a truly reliable company and I actually just purchased my prom dress from them so I expect great things as usual!

This company is a joke. I ordered three items from them when I received the items which took over a month, they were nothing like what was described on the website. 1. The size is ordered was xl but what they sent me couldn't fit a 5yrs old child. 2. The material is a joke. Shipping takes over a month. I paid a total of $83.00 for three jackets but threw them in the trash since I couldn't send them back. Never shop on this site. It's a rip-off

I made my first TB Dress order of 2 day dresses last month and love both of them!
The black and white checkered pencil dress with attached red jacket and patent leatther -looking belt is amazing and I've worn it for an evening event for work and the other navy with white color dress( pictured in my profile here :) I wore last week for a tradeshow I worked! They are comfortable, fit well and photograph well in pictures too! Thank you! I placed my second order recently and cannot wait for those items to be delivered to me!

TBdress is an amazing website, you can buy everything from accesories to clothes, and all of them are in great quality. The price is also really affordable, offering you great designs (which are quite similar to the ones we see on the runway) and great quality!

I bought a dress though this webpage and paid shipping and delivery cost about £26 but when I received my dress I think it was 1 month later and I received a bill from TNT company in amount of £27. It means I paid delivery and shipping cost to tbdress but they didn't pay for it. I double check the letter from TNT and there is option who is paying delivery cost and there was thick on receiver. That means I paid two times for delivery! So unhappy I m not gonna just this webpage any more...

Don't order from TB DRESS! No costumer support, provided phone number doesn't exist!
I waited 20 days for the dress to be shipped.
I've got a response from them right after I opened a dispute case against them through PayPal for a refund

I placed my orders and paid for it 6 months ago and still haven't received it. The websit is finally communicating with me after starting an investigation through my credit card company and now they say they're willing to resend the item or give me a refund but nothing for my inconvenience for the last six months of waiting. I messaged them 12 times and got no answers until now. Acoid this website.

My very first purchase was 2 bridesmaid dresses and i received them in exactly 2 weeks as indicated from i placed my order... it was 2 chiffon dresses and i am very pleased with the quality of the material... but even more pleased with the double linning that made the dresses soo beautiful... i have discontinued my bridal account with Mary's Bridal in Houston Texas who i have been ordering exclusively from for the past 17 years... Frith's Bridal is now exclusively using tbdress...

On July 28,2015 I ordered an overcoat and a dress from tbdress. I received the overcoat a month latter and I am barely satisfied with the quality, but in retrospect I am happy I at least got one of the items I ordered. As of today September 16,2015 almost two months after my order I still have not received the dress I ordered and payed for. I messaged the website asking why I have not received the dress yet and they still have not answered. Thus in summary I payed around $54 (US dollars) for a overcoat that I don't really like ( horrible fit/quality) and a dress I never received. I would suggest you never buy anything from this site.

I Love the material of the clothes and the colors are outstanding, I have been pleased with every thing I have purchased, and look forward to purchasing more. Everyone always asking where I get my clothes from and how much I paid for them.

Thank you so much!
I was let down by another company and needed a costume for my daughter ASAP
Tbdess were so helpful as promised I received the costume then following week!
And it was a lot cheaper! Thank you so much I will defiantly use you again!
I highly recommend tbdress

The delivery was speed. The top was exactly as pictured. Very pretty top. Softer material. It is a crop top but with a shorter torso you can make it work with higher-waisted jeans. A little looser but that is how I wanted it to fit. Highly recommend for the price!

After my colleague told me about TB Dress my wardrobe became fuller and my wallet was not empty by the end of the month. I bought as many outfits I want for myself but I wish there need to be a dedicated department for plus sized apparels for my chubbier friends too!

Ok, yesterday I got my 1st order. I am very surprised at the look and quality of the clothes. They are so different from the photos in their website. The skirt looks like from a trash can and the green top is not made from linen which stated in their web. It is a big cheating. I am so disappointed and so regret that I had my 2nd order before I got the 1st order. I will not buy from this website anymore.

I ordered my girlfriend a coat on the 16th of January 2021. Paid extra for expedite shipping for 19th to the 23 and still haven't heard nor seen any confirmation #. I never been through this before. But I see a lot of people complaining about the same thing which tells me that I won't be getting my my item I purchased $97 dollars on. SMH