• TBdress

TBdress

This company’s rating is currently unavailable.

Write a Review

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

322
See all photos
How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user minaruli
1 review
0 helpful votes
  • Send Message
July 10th, 2015
Verified purchase

I am overwhelmed by the quality of the cloth (Split Polka Dot Women's Day) that I bought for my wife. Worth the money for this lovely garment. I am happy with the service, delivery and prompt response from customer service department. I woild love to shop again from TBdreass.com

My Order no.: *******

Service
Value
Shipping
Returns
Quality
Thumbnail of user staceyl7
1 review
2 helpful votes
  • Send Message
January 4th, 2014

It sucks, dont shop from here... i ordered two things a jacket and i got a xl to play it safe and it wont even fit my daughter its like a small.
I also bought a dress i ordered it lg and it wont even fit my friends 10 yr old who is short and 75 lbs. the top would fit but the skirt was attached and went up to belly.
DONT WASTE YOUR MONEY

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Stacey l.
Thnks for shopping with tbdress. I am after sale [prepresentative from tbdress, This is my mail: sns@tbdress.com. Would you please let me know your experience with tbdress so that I could make something for you. For your current issues, please i'd also like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

Kinds and regards
Tbdress service team

Thumbnail of user shanaer
1 review
5 helpful votes
  • Send Message
December 17th, 2014

Ordered a dress for my sisters bday 4weeks ago n have yet to get it. Hoping that it gets here for Christmas but from the looks at it probably wont, I sent a message to customer support n they told me that it could take up to 15days well guess what it has been well over 15days not happy at all. If ordering from the united states be very careful.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

I’m so sorry that you had an unpleasant shopping experience on our website, but could you give me your order number so that i can check your order status and try hard to solve your problem as soon as possible! May you have a nice day!
Thanks for your review!

Best regards!

Thumbnail of user paigep6
1 review
1 helpful vote
  • Send Message
February 19th, 2014

On January 19 I placed an order with your company for a wedding dress. With shipping it was around $150. It has been one month and on the "order detail" section of my account there has been NO updates since the date I placed the order. I have emailed and sent messages at LEAST 7 or 8 times in the past month asking about my order. I have only received messages back stating "don't worry" and "we will finish up in a few days." I have asked EVERY TIME when I can expect my dress to be finished, when I can expect it to ship, and when I can expect to receive it. I also explained that I need it no later than February 22, this Saturday. I am extremely dissatisfied with the lack of service with your company. I need to know IMMEDIATELY the status of my order. I have been polite and now I'm angry. I didn't spend $150 to not receive my order or hear anything about it.

Please contact me. My order number is: *******

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hey dear Paige P.

I am giving your order number to tbdress sales person, who would reach you today later for your order status. I apologize for inefficiency of responses.

Kinds
Tbdress service

Thumbnail of user stus21
1 review
1 helpful vote
  • Send Message
July 22nd, 2020

I ordered a jacket online in Jan 2020 and after 3 weeks was told it would be delivered in a week after 6 weeks I was refused delivery information and refused a refund as the parcel was in the post, after 6 months of trying to get a refund and being refused the parcel was delivered but the jacket was cheap and not the one I purchased in quality and it didn't match the picture on more than a few details.
In short they rob you with a smile and catch you in the lies they tell Im out the money and have waited 6 months for a cheap nasty jacket I wouldn't give away...

Thumbnail of user normar3
1 review
1 helpful vote
  • Send Message
August 5th, 2014

I am very weary if choosing things from online because in the past I ordered something flag looked great on the picture but when it arrived it was nothing like the picture and had to end up sending it back but when I saw this costume online it looked perfect so took the chance and went through with the order and when they arrived I was over the moon to see it was the exact one on the picture the quality of he material was perfect I was thrilled. It was simple to order, I received within a few days and it was perfect for my tinkerbell party th little girls thought I was the real tinkerbell says It all really! One thing I did have to secure the wings on as the velcro was the strong enough that's all.

Thumbnail of user roosmarijna
1 review
0 helpful votes
  • Send Message
February 12th, 2014

Beginning of February, I ordered a coat with TBDress. I also received an email from Paypal with proof of payment. When I logged in on tbdress.com, I did it through Facebook. So far so good. When I looked at my orders, it said that payment had been received and the other thing it said was something like the order had forwarded to the shipping department or something like that. Today I was wondering about the status of my order since it is already the 7th day and I tried to log in to their website but login through Facebook doesn't work. So I tried another browser (started with FF, then Chrome, Opera and even IE) but all nothing. Do they have some kind or error or is there a script in their code that blocks an IP address after a given number of days? Should I open a dispute with Paypall, to try and get my money back or is there actually a living soul that has ordered something with TBdress and also received that object?@Aaron, I don't know how to reply but my order number is *******

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Roosmarijn A.
This is tbdress after-sale service, would you please let me know your order number so that I could check your order status ASAP.
To be honest with you, for whether and holiday reasons, customers packages might get delayed. On behalf of tbdress, I apologize for what caused to you. And I am wishing to make something up for this situation, hopefully you could give us an opportunity to make up to make it right.

Give me you order number my message please for sure.
Sincerely and kinds
Tbdress service

Thumbnail of user louised23
1 review
11 helpful votes
  • Send Message
May 4th, 2015

Order NO. *******
Time for placing the order: 04-23-2015 05:07:50 Time for payment: 04-23-2015 05:11:58 so why do I still not have my items? Expedited delivery also! I'm glad I paid by pay pal if the dresses don't arrive by the 10th I'll not be needing them!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thanks you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, our sale representatives will contact with you as soon as possible! Or you could send emails to service@tbdress.com or call +86 29 82016886 and contact with them in order to solve your problem. Thank you for your cooperation!

Thumbnail of user jessicaw64
1 review
0 helpful votes
  • Send Message
August 27th, 2015

I love it. It came before the date they had said. Fits perfectly, I was scare since I read all the other reviews and was planning to cancel it. Thank God I didn't. I just love it and for thw prize, it even better. Can't be any happier!

Thumbnail of user beverlys22
1 review
0 helpful votes
  • Send Message
December 16th, 2014
Verified purchase

I Brought a beautiful dress along with a petticoat from TBdress as i felt it needed the extra poof.
I had my wedding day on the 23rd September 2014 and I can honestly say I was so nervous about getting this dress. But when I opened it up and tried it on for the first time I was blown away with how beautifully it was made. I got it made to my measurements I gave and it was perfect!
Delivery was so quick!

Service
Value
Shipping
Returns
Quality
Thumbnail of user joannam9
2 reviews
2 helpful votes
  • Send Message
December 1st, 2014

This is an amazing store, with beautiful items!
They have a lot of offer and an amazing prices.
I got a pair of boots that fit perfectly, and some stunning earings!
The shippment was fast and very well packed!

Service
Value
Shipping
Quality
Thumbnail of user haleyt4
1 review
0 helpful votes
  • Send Message
March 16th, 2017
Verified purchase

This is my first online order experience, must say it is very easy to navigate the site and is very easy to place and order. I only have one question, why does it take so long for this stuff to be shipped out? I mean it just goin from LA to South East Texas, it should not take that long to ship From point A to point B.

Thumbnail of user griseldae
1 review
1 helpful vote
  • Send Message
July 26th, 2014

After much debating, I have finally decided to purchase the dress for my party. I ordered the dress on July 5th 2014, and I received the dress on July 24th - though I did pay for express shipping, it still came much quicker than expected. I ordered the dress in the colour that is shown in the picture, and it was exactly the colour I wanted. And everything fit perfectly except for the chest. But, my mother hemmed it, so it was done it time. The rhinestone belt detailing is very well done and beautiful looking. The dress is also very good quality, and I stood out a lot that night. I would definitely recommend this dress, and I would surely buy from TBDRESS again.

Thumbnail of user melissac20
1 review
1 helpful vote
  • Send Message
June 25th, 2013

I bought a wedding gown and some accessories on TBdress.com. After I placed my order it did not give me a confirmation number so i started to research this site becuase I thought i was being scammed. Then i came across this site and though "oh S*#t. I emailed them and it took 4 days for them to get back to me to confirm my order. But after all i received my gown and beautiful accessories. It was just what i wanted and for a great bargain. Any question i asked them they replied back to me. Take a chance at this site its not bad I love my wedding dress.

Thumbnail of user katharinem1
1 review
5 helpful votes
  • Send Message
September 28th, 2014

Internet rip off. DO NOT BUY FROM THIS SITE! Fake 5 star reviews being written! The size will be wrong, won't fit you, and they WILL NOT REFUND. Your purchase! Stay away! Buyer beware! Nothing but a bunch if crooked Chinks!

Tip for consumers:
Beware!!!! False Internet site!!!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear my friend
Please bewear of your own words. If you belive we are cheating, please kindly show off your evidence about how we do this.
And also please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
Please give me your order number so that i can chek the details for you.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service

Thumbnail of user hannahf2
1 review
1 helpful vote
  • Send Message
September 8th, 2014
Verified purchase

Shopping online is easy in tbdress. I purchased one here. I received it not so long. The design that you can see online is the design that i saw also when i unbox the item. I will surely order more here at tbdress. Reliable store, i endorse it to you.

Thumbnail of user sherria2
2 reviews
2 helpful votes
  • Send Message
March 6th, 2015

Odered a wedding dress febuary 8 th. Looked up status said still preparing. When I call all I get is some recording. The dress I ordered does not take this long to make. I found basically the same dress at sears for alot less!

Thumbnail of user amirat
1 review
1 helpful vote
  • Send Message
July 2nd, 2014

I ordered my dress on the 20th of june. I am impressed with the nice and awesome black color dress, which makes me sexy. This dress is slim which is perfectly fit to my body and makes me comfortable. The light color dress is easy to wear and I prefer this dress for all the events. One more thing is tbdress service is pretty nice, i would be shop here again.

Thumbnail of user georginah6
1 review
0 helpful votes
  • Send Message
May 5th, 2021
Verified purchase

Still waiting to know if the order has been shipped.
When I purshased the items it said it would take 12 days to receive it and I still have not received it. Needed the dresses for this weekend, not happy.

Thumbnail of user laurar53
1 review
0 helpful votes
  • Send Message
May 9th, 2015

I got a red empire waist blouse to wear on a red dress up day at work. With it being worn at work I did wear a cami underneath because it likes to shift. I wore this out for a date with the hubby and didn't wear anything still showed moderate cleavage (no complaints). I wore it to my son's birthday party with a cami underneath and got lots of compliments.

Thumbnail of user ranas16
1 review
8 helpful votes
  • Send Message
November 24th, 2017

Please guys dont buy anything from this website, worst experience i had with them, if anyone having problem getting your money back from them please calll paypal customer service and they would help u getting your money back from them

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hello, so sorry for the inconvenience for you.
And we've given you the full refund, please check your bank account.
If you have any other question, please feel free to contact us via sns@tbdress.com.
Thank you.
Tbdress

Thumbnail of user dorothyt5
1 review
0 helpful votes
  • Send Message
May 9th, 2015

When i first took it out of the package I was like, no way can I wear this! It was so bright and I never thought it would fit. I put it on and thought, no... The I waited a day, put it on and showed my husband- I said "clownish or cute?" He said, cute! He is wayyyy honest! Coz he always has negative reviews and this was one positive review he gave. Thanks tbdress

Thumbnail of user raniac
1 review
0 helpful votes
  • Send Message
September 24th, 2015
Verified purchase

I was too scared to order online but once I checked the reviews I decided to try my luck and I had to say I wasn't disappointed at all. The dress was lovely and same as the picture. Well trusted website Tbdress

Thumbnail of user kathleent4
2 reviews
0 helpful votes
  • Send Message
March 25th, 2014

I DO NOT ORDER FROM TB DRESS! Save your money. I ordered a jacket that said "one size." Apparently that is equal to a small. They did not disclose that and they could care less. It took many months to arrive and it doesn't fit. What a waste!

Thumbnail of user samanthab122
1 review
0 helpful votes
  • Send Message
March 17th, 2018

I loved my dress it came quick and easy I bought it big, so I wouldn't have any size problems but it actually was a bit big I didn't mind paying to take it in as the initial price was so good I didn't mind paying the extra. Overall it was a great experience waiting for my second dress at the moment

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TBdress?