• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user juanitat1
1 review
0 helpful votes
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March 13th, 2014

I ordered my dress on 2/12/14 and production time said 13-17days and I paid for the expedited shipping. Well its 3/14/14 and my dress has yet to be shipped out. Everyday i email they say its still in production or inspection. I have canceled my event once bc my dress wasnt ready and now my event is 3 days away again and i still have no dress. This is very disappointing. Over 30 days with no dress, no tracking #, NOTHING!... ORDER NUMBER *******

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear JUANITA T.

I am so sorry that your dress shipping was delayed. Now it is to ship once quality inspection done, I have noticed our factory to pay attention delivery of your dress. It should be shipped out recent couple days. Your dress was modified 2 times as you required, therefore might be a bit time-consuming Hope you would be happy with your dress.
I appreciate your understanding and supporting
Keep in touch for your order
Best wishes
Tbdress

Thumbnail of user clarav1
1 review
0 helpful votes
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January 18th, 2014

I had some issues with tbdress last month. They had shipped me a wrong dresss. I filed a complaint immediately and one Nicole Rong took it up on herself to ensure that i received the right dress. I was pleased with the way they handled my issue since i was able to get the dress before Christmass.

Thumbnail of user maries32
5 reviews
9 helpful votes
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January 10th, 2016
Verified purchase

I got several dresses and they were MUCH better than I imagined, so I purchased another batch! The plaid one I got in this order is so beautiful and such high quality, it's one of my favorite clothing items!

Thumbnail of user tiffanys39
2 reviews
0 helpful votes
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October 6th, 2015
Verified purchase

I saw an TBdress ad on facebook and decided to check it out. I'm so glad I did. They have so many vintage style dress and IT'S SO AFFORDABLE! I just received my order today (which was quicker than I expected) and when I tried the dress on, I instantly fell in love with it. I'm going to order the same dress in the other color as soon as I can. I'm so happy I finally found a sight just for me.

Service
Value
Shipping
Quality
Thumbnail of user dianeh340
1 review
1 helpful vote
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June 24th, 2019

You had better love the dress because it is basically unreturnable. It is almost impossible for you to get the required return address and every time you request it the amount of the refund goes down until it is almost nothing and they still don't give you the address to return it, though they will give you 25% off another dress. Like I am going to risk snother $100 on an unreturnable dress.

Thumbnail of user margaretm64
1 review
0 helpful votes
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May 9th, 2015

I thought the Hoodie would fit my 15yr old daughter. So I ordered. She was so excited when she opened the hoodie. It was a gift... one she wears a lot. She says it is soft inside and it is pretty great material. It isn't thin it's durable. I have washed it a lot since she got it for Christmas and here it is May and there is not one sign of wear & tear. There is no signs of fading or lettering coming off. She loves it and I definitely got my money's worth!

Thumbnail of user kathyc28
1 review
1 helpful vote
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February 17th, 2014

I ordered a dress, coat and bracelet from TB Dress on Jan 13th. As of today Feb 17th I finally received the dress (in which the size was very deceiving). I haven't received the coat or the bracelet and my order as far as shipping hasn't been updated since Jan 22nd. Such a bummer because I specifically ordered this outfit for Valentine's.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hey dear Kathy c.
This is tbdress service. Please give me your order number so that let me check your order details. I am wishing to make things correct, Hopefully you could give us an opportunity to make it right. Tbdress has many disadvantages to improve.

sns@tbdress.com is my service mail for you. Please give me your order number

Kinds

Thumbnail of user deesw
1 review
4 helpful votes
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October 18th, 2014

On Oct 10/2/2014 I purchased a coat from Tbdress online and have not received it yet. They finally gave me a tracking # after I emailed them a couple of times. Unfortunately the tracking # does nothing because it only tells me that my package is being sorted( whatever that means) it does not tell me where it is. So i am not out of patience, so I decide to check the BBB(Better Business Bureau) to see if they are legit. As you know the BBB gives you scores on how well you run your business and the scoring is from A to F, well the Tbdress company's score is a big fat F. They have scammed so many people out of their money and as far as delivered merchandise, you either receive it a month later and its bad quality, or you won't receive it at all.

Tip for consumers:
Do Not Order From Tbdress its a SCAM

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear, customer,
Sincerely apologize for the problems you have met. And do't worry about your order. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service

Thumbnail of user navinb
1 review
0 helpful votes
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October 25th, 2015
Verified purchase

I have been through many sites but I the clothing and style which I have found here has not been on any other shopping site.Its so trendy and at the same time and so classy. I wish I could I have bought alllllllllllllllll... Surely will keep on browsing and ordering... Ting ting tading...

Thumbnail of user noell31
1 review
0 helpful votes
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December 4th, 2014
Verified purchase

I bought my wedding dress from TBdress. It was a perfect fit (I measured everything following the instructions in the website) and it looked just the way it did in the webpage. The only problem was that it was a little bit dirty in the front, but with a little water the stain disappeared completely. I couldn't feel better with my purchase. It was definitely the best choice I could make. Thank you!

Thumbnail of user kimberlyl44
1 review
0 helpful votes
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June 11th, 2016
Verified purchase

I ordered the Sexy Lace Up Criss Cross Hollow One Piece Swimsuit and I LOVE IT! I was very hesitant to order because of the price. I thought the swimsuit would be thin, see through and cheap looking. WRONG! It is made very well and fits well too! I so happy I ordered! I'm going to order a few more styles!

Thumbnail of user pardont
1 review
0 helpful votes
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July 3rd, 2017

You will never know how good, sweet and test the pudding sold by TBDRESS and the service behind it is until you have a bite of it. It is after the first bite that I had that has made me obsessed, wanting to keep biting more and more of these products. Within a month, I have bought a number of items. I can not wait to add on more items, an indication of how much I have come to appreciate the products and customer service. Regarding customer support and professionalism, my thanks goes to Echo, a support team, so had working and on top of the game. I have been helped a lot by facilitating shipment and other processes involved. Truthfulness and hard working defines this persons victuals. Kindly join me in enjoying this pudding of nice products.
HAPPY HAPPY HAPPY CUSTOMER.

Thumbnail of user pamelac8
2 reviews
13 helpful votes
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December 29th, 2014

Zero Star. TBdress is the same company as TideBuyBridal, DON"T BUY. THIS IS A SCAM! They stole $253.00 from me. I've now filed a complaint with the Federal Trade Commission. Everyone needs to do the same, they are there to protect us from people like TDdress and TidebuyBridal and TD Bridal! I hope they are sued and shut down. They are liars, and frauds, stealing your money! They are a second hand shop selling USED & DAMAGED dresses not even worth $20. If you see a positive review please know that it's fake. These people are criminals (I have everything documented)!

Tip for consumers:
DO NOT BUY FROM ANY OF THE '3' COMPANIES I MENTIONED ABOVE. DO NOT BUY FROM CHINA. THEY DO NOT HAVE THE SAME WORK ETHICS or LAWS. BUT THE FTC WILL PROTECT AMERICANS AGAINST THIS CRIME!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!

TBdress service team.

Thumbnail of user maries65
1 review
4 helpful votes
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December 1st, 2015

After I payed for the shipping to retur their shoes...
They held my money!
So they had the shoes and my money, and told me that I only get my miney back after I remove a preview that I wrote when I notice the their merchandise was not like the picture!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user wnied
1 review
1 helpful vote
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November 25th, 2014

TBDress, I ordered this dress a cupple days ago and i just realized while I am ordering more of the same dress for the bridesmaids that it doesnt say what kind of fabric it is made from, and now we are panicking because we realize that the light plum changes depending on the fabric, so i wanted to ask what kind of fabric it is made from so i know how it will actually look. Thank You

Service
Value
Shipping
Thumbnail of user laurad47
1 review
0 helpful votes
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November 17th, 2014
Verified purchase

Since I have no time to go shopping, I place only online orders and I trust the material from TB Dress. Do work on the shipping time though, sometimes it's way too long a wait for a dress I want for the weekend!

Thumbnail of user candicem20
1 review
4 helpful votes
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January 2nd, 2016

Absolutely and utterly disgusted with the product that I received. I ordered the Pure Color Turtleneck Long Sleeve Women's Sweater Dress and received what looks like a shining throwback sweater shirt. Will never order anything else... On a scale of 1-5 this it would be a NEGATIVE TEN (-10) for False advertisement.

Utterly Disgusted Customer

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user gordanai
1 review
0 helpful votes
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December 31st, 2013

The worst customer service EVER. I ordered quite a number of shoes, handbags and dresses. Two of the handbags were the wrong colour, dresses didn't fit well at all and the shoes were such poor quality, that they weren't even glued properly. I have sent COUNTLESS e-mails to them and tried to attach pictures of the wrong items. WELL, there's something wrong with their website because it keeps coming up with an "error send" everytime. They respond days later asking for pictures, but their website is obviously faulty. STAY AWAY, PLEASE.

Thumbnail of user nicholes81
1 review
0 helpful votes
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May 7th, 2021
Verified purchase

I ordered me and my husband a dress and suit for a masquerade ball and even paid extra for express shipping one didn't come till 2 weeks late the other didn't even show up so I asked for return lable for the one I did recieve late and all I got from customer service is sorry your unhappy...

Thumbnail of user cherylg16
3 reviews
0 helpful votes
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June 19th, 2015
Verified purchase

A review of the year I've been shopping with them. It's a review that's made because they truly have dealt with me and not for their gain, but, my needs.

Tip for consumers:
I never returned anything! NOT EVER! They have great merchandise, but, like anything you buy online you can't be sure of exactness. The color may not be a perfect match or it may not fit you without alterations, etc. these are unavoidable even at TTDress. But the quality is always as it is stated it will be or better~~usually better and a,ways better than the merchandise in most comparable goods stores here in the USA ! When an item comes to me that wasn't exactly the look I was looking fo

Service
Value
Shipping
Quality
Thumbnail of user joanen
1 review
0 helpful votes
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October 27th, 2014

WAW I don't even know where to start... I only have bad things to say about this company. If I could give them NO stars I would.

1)I ordered a vest about 6 weeks ago and it has never arrived! I understaand it's in China but come on! I order from the UK and my package is there within a week!

2) I wrote to them maybe 5 times, the last time saying that I recommanded them to my friends in the beginning but that now, I tell every one that its a scam, and they answered once.

3) Everytime I go track my package its at the exact same stage which is «in transit» for 4 weeks now.

Now I am stuck there, I don't know if it's a legit company, I don't know if I should ask my credit card company a refund, I don't know what to do with that order! NEVER ordering from them again!

Thumbnail of user terris187
1 review
6 helpful votes
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August 9th, 2019

The photo on the left is what they had on their website, the photos on the right is what JD Dress sent me. Clearly, they do really, really, bad KNOCK-OFF's. There was not enough fabric for the top to ruffle and flow in the sleeves or body of the top. I ordered several pieces each and every item was horrible so horrible, l made them give me my money back via PayPal and threw that CRAP IN THE TRASH!

If you find a positive review about this company it is a "LIE"

Terri

Thumbnail of user deepthij
1 review
2 helpful votes
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October 25th, 2013

Wish there was some neagtive ratings then i would ahve given nEgatie 5... They suck big time no time delivery i doubt if they would even deliver the same... Would like to know if someone has taken some legal action against them or let me know the procedure for the same

Thumbnail of user feliciae11
1 review
1 helpful vote
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August 27th, 2019

I was very sad and disappointed, I bought my outfit for my wedding in a size 3x, when it came a week before my wedding it didn't fit, so I ordered another one with express shipping in a 4x and it came two days before my wedding and the zipper was stripped, I cried and cried, on my wedding day and nothing to wear that coordinates with my color scheme, so I paid $100 total for two of the same outfits I can do nothing with now. Please anyone shopping from this store make sure you go up a few sizes and order months early to keep from being sad, embarrassed and disappointed as I was on my wedding day.

Thumbnail of user daniellem15
1 review
1 helpful vote
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January 24th, 2014

I would not recommend this site to ANYONE! I ordered two shirts on December 5th of 2013. It is January 24th of 2014 and I have only received one of them. I didnt get the first one till a week after christmas in December and still have not received the other one. Ive tried several times to write the company to find out what is going on and I still have no received a response. Not to menchen, then shirt I ordered is nowhere near what the shirt looked like in the picture. It was suppose to be a very loose fitted shirt, and then one I received was very tight fighting. I feel this site is a total scam and I will never order from them again.

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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