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Thrive Market Reviews Summary
Thrive Market has a rating of 2.9 stars from 2,165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
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This is my third order or maybe 4th and have been very pleased with the products and the packaging I have bought several things that come in jars and have always been Leary but they come well wrapped in a paper padded material. So far I have been really pleased so we'll see how it goes... Thank you for having a place to go to find the things I need on my Whole 30 program. I am not impressed with the sold outs all the time BUT right now I understand with all that is going on in this country. I am praying that will change when we get back to normal what ever that is...
I love this website shipment it's super fast, great quality product and shipper than wholefoods and other high quality supermarkets
We're happy to hear you've had a great order experience!
I had a great time looking through the Thrive Market website... but anytime I had an issue about anything there was a wonderful staff member to help me out. I received my Thrive Box today... I learned very quickly that some items are a little small for the price, but there are items that I cant find in whole foods, and shopping online has become kind of fun. I did end up ordering an item I didn't like, but Thrive was great! They refunded the money in the form of a credit and told me to take the product to a nearby food bank.
Honestly I am very happy with Thrive Market and will definitely continue shopping with them.
Rochelle... happy house wife and mom
Thanks so much for sharing, Rochelle! Glad your furry friend enjoyed your order too!
I love the snacks and the keto baking supplies. I order everything I need here to bake keto baked goods.
Awesome, Marilyn!
Thrive Market is in the business of people thriving, not just living. Thrive is about value of goods sold, AND also the value of the lives of customers and Thrive employees. Thrive never exploits or takes for granted customers. Open, honest and strong human values support all Thrive policies and programs. I am proud to be associated with Thrive and I appreciate the opportunity to participate in their contributions to a better tomorrow for all concerned.
We so appreciate your support in our mission to live our values, thanks for sharing, Wanda!
I am thankful for the selection of high quality ingredient products that I find at Thrive Market. I have done comparison shopping and find the prices to much lower than Amazon.
We at Thrive Market know how important quality products and ingredients are, thanks, Katina!
On my third order with Thrive, I ordered a large bottle of Avocado Oil. The box was delivered and was oozing and dripping oil. My husband thought it was water at first so he moved the box a long distance (covid fears) so we could let it sit before opening. Horrible problem as the oil spilled all over a huge area of flagstone. We are trying every product we can find to try and clean off the oil but we fear it is ruined. I really cannot express how much oil is everywhere. The packing was very sloppy with no care to ensuring the bottle would not break. It is a heartbreaking mess. Customer care offered to resend the products or credit me the small amount of money for the order. That hardly helps my ruined stonework. Words cannot describe how sick we are over this. Absolutely, positively, avoid this company at all costs.
Oh no, Jody! We are terribly sorry to hear that a damaged order has made such a mess for you guys. Please contact our Member Services team so that we can make this right for you as soon as possible. You can reach us via email by help@thrivemarket.com or by phone at (866) 419-2174.
I love all their products, and find their healthy meals quite a help! The chocolate bars are great too!
Thanks so much for sharing, so happy to hear you've been enjoying our meals!
Have have been a member for 3-4 years and it has always been so beneficial. Love their products and prices.
Thanks for the review, we truly appreciate your support!
I really do like being able to order items that are less expensive than I can find otherwise. I just think there should be more to choose from, especially considering that oftentimes there are many items out of stock. I realize these are tough times, but considering that you have to pay to join, I would expect to be able to get what I need. I'll keep my membership for this year, but probably not beyond.
Thanks for your feedback, Amie! Our team is working hard to increase our inventory levels, if you have any specific product suggestions you'd like to see on Thrive Market please let us know!
I really enjoy ordering from thrive, my order it here within 3 days of ordering. Everything comes well packed and protected. The seafood bundle is a great option for busy people. I don't have as many healthy options in my local store, so I love having thrive as an option to get what I need. Thanks Thrive!
Thanks for the review, so glad we've been able to make healthy shopping easier for you!
Since I have no health food market within two hours of where I live, Thrive Market has provided much of what in the past I traveled to obtain... and I'm still saving money and have the option of sharing my savings with someone who doesn't now experience the financial balance that I now have. They have the special pet food my cats like plus many non-gluten / non-corn / organic and non-GMO foods that I enjoy. I'm so happy to be a member!
We're so happy to have you as a member! So glad to hear we've been able to help you save time and money.
I love Thrive! It's wonderfully priced. The website is easy to use. The selections by diet make it so easy!
We're so glad you've been enjoying our site and filters, thanks for sharing!
I have seen a good amount of money saved by shopping Thrive. And sometimes I think, oh I can pick it up at the store, but it costs more. The membership is a good value. The items are great. I like the variety.
Thanks for your review, happy to hear we've been able to save you some money!
I am sad you don't offer fresh fruits and veggies, organic, vegan. I signed up for a year not knowing you offer mostly dry goods, processed goods.
We apologize for any confusion, Kevin! Thanks for your recommendation!
Great place to get organic products at a good price. I have been very happy with Thrive for several years.
We're so happy to hear you've been enjoying everything!
I have been a member of Thrive Market for several years, and I really love what they are doing to source responsibly produced products, while supporting those food insecure families who might not be able to purchase healthy foods otherwise by accepting donations from their customers. I save, they pass those savings on to someone else, and we get a healthier world that cooperates! Truly a win-win. Thank you, Thrive!
Amazing, Tere! We're so grateful to have members like you!
The product variety is fine. But there are so many out of stock products. I do like the emphasis on health and the planet. I would like to see more perishable products such as eggs and yogurt. Produce would make my day.
Thanks so much for your feedback and recommendations, Charles! Our team is working hard to increase our inventory levels.
I have 2 very picky grandkids and they love the Annie Crisps and the S'morables. It has helped a lot with their diets while they're with me. Thanks Thrive for your great products... also for the wonderful insect repellent without heavy chemicals... thank you so much!
Awesome, Cindy! We are so glad to hear that you've been able to find some favorites for you and your grandkids!
I love everything about Thrive Market. Excellent products, delivery, and customer service. I have recommended them to all my friends and family!
Thank you, Kelly! Here at Thrive Market, we know that you share what you love - so it means the world to us that you would share us with your loved ones!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Francine! Thank you so much for this review. We are so pleased to hear how you've been enjoying your experience so far. Although our inventory is not as high as it normally is, rest assured that our teams are working as hard as ever to get back to pre-COVID inventory levels as soon as possible.