Less expensive than Grove, has new things for babies as well as food. I was able to get a lovely selection of food and stock up on spices and teas. I appreciate all the natural beauty and cleansing products.
I love Thrive. Fantastic service! At first, I was put off by the membership price. But now, I think It's well worth it. I can reorder my normals at decent prices and everything comes in fantastic shape very quickly.
We're so happy to hear about your experience, thanks for sharing!
Customer service was very good and very responsive with an issue I had after signing up. The selection of products is good, but it became frustrating when I kept getting errors on items I wanted to buy (I did not reach out to customer service about that). This was my first order and I have not received it yet, so I cannot speak to that. One suggestion, it would be nice to be able to preview your selection before signing up for a membership
Thank you, Paula! We appreciate you taking this time to offer your experience and feedback. We are constantly looking for more ways to improve the Member experience, so this is critical for us!
I visited their website was interested in making a purchase and read their terms and decided against joining. The point of my post is to clarify for potential customers that the terms for the subscription are clearly stated before you make a purchase.
Many people on this board just lack the comprehensive skills to understand what they are reading and then whine that Thrive is being deceptive, when they clearly are not. Just my two cents
In the 5 years of so that I have used Thrive I Have Never Gotten a Notice when an item was back. I click that notification button when it is out of stock and to be notified. Nor do you send an email about if an item is discontinued that I have been buying.
Plus to organize favorites is non existent into Brands or categories I want to do.
I have written, emailed and called about this over the years. Why can't you fix it?!?
Thank you for your feedback! We pass over each and every feedback we receive to the appropriate team, but sometimes these changes take longer than expected. Some of what you stated seems like a technical issue associated with your account, which should be resolved sooner than later. Please feel free to reach out about these so we can ensure issues like the restock emails are resolved. Thrive On!
Great customer service. Website easy to use. When I had a problems with my order they refunded me my money along with additional money to use in my future order. Products are well packaged and arrive in a timely matter. Selection for dairy free and gluten free is good. I love the free sample incentives but recently the samples are not suitable for older customers so I do not make any selections. I recommend Thrive Market.
Thank you for your review! Thrive On!
This is a high volume online grocer that is not equipped to deal with high volume. Items I am searching for are often out of stock and shipping times are two weeks out. We are in the middle of a pandemic so I understand some of this. I just regretting keeping my membership after the trial has expired.
There are things I have found much cheaper at Costco (Rau's Pasta Sauce) or Walmart where I can Pay. 50 more for a bag of Swerve sweetener that will last me for several months.
I was initially drawn to Thrive for the convenience and the savings - but the more I dive into this store, I have not experienced either. The few times I have needed customer service, they have been helpful and responsive. When my year is up, I will not be renewing. Between Aldi, Walmart, Amazon, and Costco, I can find just about all the things I have been ordering from Thrive at similar pricing.
Thank you for your review! Like many other retailers, the unprecedented amount of orders have extended processing times and increased some out of stock products. All of our teams are working around the clock to ensure we are providing the most products to our members and processing orders as quickly and safely as we can. We do offer price matching as well, so if you do find a product cheaper elsewhere we'll be happy to match it! Thank you for your patience during this time.
I LOVE shopping at Thrive! The products arrive in a timely manner in great condition. There are lots of wonderful products at very good prices. And if I order $49 worth of product the shipping is free. Can't get much better than this. I am very pleased. You have a customer for life. Thank you!
Thank you for joining us! We're happy you're enjoying your orders and membership!
I love that I can find clean, organic and sustainable options from food to household products and it's all in one place
And at a great price. Plus how amazing is that Thrive Market gives back so much and with me shopping with them I help them do that even more! They have amazing deals and gifts daily too. I just love everything about them!
Thanks for being a member, we're so glad you're enjoying everything!
Ordered 2 items and then was charged the $60 annual fee after the fact. I would NEVER agree to that charge - I don't care who they say they are helping. Its awful to operate this way. I will make sure to tell everyone I know to avoid this company at all costs.
Overview
Thrive Market has a rating of 2.7 stars from 2,094 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 2nd among Meal Delivery sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! Keep on Thriving!