Thrive Market

I just found out that Thieve's Market debited my bank account for an annual membership fee. I live in New York State. I never signed up for there service. I called them on the date the charge was still processing. They took my name and SAID they could not find me. They wanted my e-mail address and if they could still not find me they wanted the last 4 of my credit card/debit card. I said no. They said we are talking on a recorded line, that they needed all this information to look up the account. Duh, then what? Renew my membership? With an auto renewal policy no wonder the claim to have som many customers

I was searching for a product and was delighted to find it online at Thrive Market. They thrive alright to take advantage of people. Free trial and they oh yeah, it is now going to cost you $59 Yearly fee. Questionable practices when a company depends on slight of hand policies to make money. BEWARE OF THIS COMPANY! I was going to order more items and share this info with friends. NOT Happening! This situation is ripe for a class action suit. I will be informing the States Attorney about this company.

Perhaps there are some things you can get at a decent price on the site, but after paying $60 for a yearly subscription, i looked today for einkorn (wheat) flour. The price for 2 lbs was $5.87 (maybe a penny off here). What was deceptive about the pricing was that the description said that it was marked down from $9.00. I buy einkorn regularly, and have bought directly from Jovial. I thought it sounded high, went to Jovial and it was about $7.50 or so for 2 lbs. Whole Foods has it for about $6.80. The price indeed seems OK, but the "regular" price is grossly inflated, making it seem like a much better deal than it is, and TM is being fraudulent in its consumer advertising.

Good products, good prices. Like many people I have more than one address--and Thrive has somehow managed to get two of mine. If any time I clicked on the Thrive email, the first thing I got was a login box, no problem. But it doesn't work that way. So, again, I've had to contact chat, follow a circuitous path, and FINALLY, get to my real account. It doesn't have to be this hard. I don't need the website to know who I am before I login, since inevitably, it seems to me, when they do try to know, they always get the wrong email and try to sell me another membership and generally leave me feeling VERY frustrated.

I like Thrive Market, but usually find them to be out of one or two items I need. You have to order a lot to make the membership fee pay for itself, and you have to order $49.00 to get free shipping. I understand shipping costs money but it should probably be covered by the membership fee. I guess the minimum order keeps piecemeal orders to a minimum which is understandable.
Customer Service is excellent, they have always done a good job for me.

I've already recommended thrive to family and friends. We love the fresh meat and seafood packs! I've never been disappointed and love that I have access to the products I'm looking for not just for me, but for my husband and our pets all in the same place!

I have not ordered for a while but to me, Thrive had a broader range of products. I put the name of a number of specific items I wanted and they did not have them. Plus, there were I think, 4 or 5 items out of stock. So when they come in I think I should be able to not have to pay a shipping fee if I don't meet the minimum. Also, I am not happy that the annual to belong is so high. It paid automatically this year, but if my opinion does not improve, I will be sure to cancel my membership BEFORE I am charged next year. On the positive note. I have been very pleased with the THRIVE brand products I have bought. The quality of everything they carry does seem to be very high and I can trust their choices even if I have never heard of them. I don't think they are the cheapest place to shop but service is great also.

I got introduced to Thrive Market by my daughter and have been a loyal supporter of their products and their service. They are the best company right now that delivers the food that is fresh, healthy and reasonably priced. Love the care that they provide in shipping their items. Always, clean boxes, everything is carefully wrapped and delivered on time even with the delays of Coronavirus, they are always keep you posted of everything that is going on. Love the company, love the products and would recommend this place to all.

There are many things to love about Thrive Market. I love their mission and business model and wish more companies were as environmentally-conscious, pro-active, community-oriented, and charitable as Thrive. They have good products, good content, good deals, and good customer service, too. My ONLY wishes would be for them to have a better search function (I get too many unrelated results) and more varied inventory, but neither of those things would affect my star rating. Thrive is 5-star all the way, and I appreciate them. I only wish I could afford to donate more dollars when I order (there's a section where you can choose to help others when you place an order). Thank you to Thrive for being one of the places online to help me order from home when I have to. I much prefer to support a company like Thrive than a mega-corporation.

I have been a Long-time Thrive Market customer and have loved being able to get healthy products at a discounted price. However, for the last 3 months or so, they have been sold out of many of the items that I have been purchasing on a monthly basis. I know that COVID-19 hit everyone by surprise, but I feel like they should have cut off new memberships when things started to get crazy and then took really good care of the customers that they already had. The online meat company that I purchase from did this and I have seen no difference in their products or customer service. Then, add potential new customers to a waiting list and add them as supply allows.

I always find the products I need at Thrive- they provide the specialty items without my having to travel from store to store. Everything is right at my fingertips and they have lower prices than what I have found in my local whole foods store. I receive my package in one week, which I consider fast! I am completely satisfied with Thrive Market!