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Thrive Market

How would you rate Thrive Market?
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Pennsylvania
1 review
0 helpful votes
Follow T J.
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I learned about THRIVE MARKET in 2016. I was searching for a great online website that wasn't AMAZON to buy the kinds of organic EVERDAY foods that I eat & like without being limited & BAM. I saw them looked over the website. While I read the raving reviews. I joined by THRIVE market by purchasing a 6 month membership at the time.

So proud that I wasn't disappointed at ALL! What was really impressive to me & touched my heart was. At the end of checkout when it's time to pay for your items you're given the opportunity to donate a percentage of funds to those less fortunate so they could get great healthy affordable organic foods for themselves or their families. Whenever I was able to I'd stretch my budget a bit EXTRA & donate because I was there before. & God alone knows what the future holds.

I also HIGHLY recommend their poultry, meats & seafood boxes if you're on a budget or have a large family. From organic free range chicken to grass fed beef, to wild caught seafood? You cannot beat it especially if you can't afford to join an online mandatory, monthly meat & seafood package like me. You can buy as needed without any strings attached. Everything is FRESH & the quality is TOP NOTCH!
I appreciate it ALL. From the spectacular customer service both thru the call center or online chat, the sustainable items used in packing it, to the SUPERB quality of the food.

To say I'm EXTREMELY pleased is an understatement.: 0) I've been telling my colleagues, family, friends, even strangers about this AWESOME site! Thrive is a necessity for my Mom & I... We GENUINELY appreciate & love you guys! I hope to ALWAYS support you!

Then w

Date of experience: June 11, 2020
Thrive M. Thrive Market Rep
over a year old

This made us so happy to read, T! Thank you for taking the time to highlight your favorite things about our service and for sharing your experience with your loved ones. We believe in affordability and accessibility of healthfood for all, and we are SO thankful to have members like you with such similar values.

Indiana
1 review
0 helpful votes
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I'm enjoying the excellent ORGANIC products that are available at Thrive. I enjoy discovering new items each time I shop on Thrive.

Date of experience: August 23, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad to hear it, thanks for sharing, Joseph!

Pennsylvania
1 review
0 helpful votes
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I love the multitude of gluten free options and new things to try! Packaged very well, delivered right to your door, no hassle, I LOVE THRIVE!

Date of experience: May 6, 2020
Thrive M. Thrive Market Rep
over a year old

We're glad you've been able to find gluten-free options to love and have found everything seamless.

Ohio
1 review
0 helpful votes
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Love Thrive
August 27, 2020

I love that I don't have to check every label! With Thrive you know you are getting the good stuff!

Date of experience: August 27, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks for putting your trust in us Jay, we're so grateful for our members like you!

Oklahoma
1 review
0 helpful votes
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A Vrbo house in CO had your Coconut Oil in the cabinet. Opening the lid smelled AMAZING &I must have

Date of experience: July 18, 2020
Thrive M. Thrive Market Rep
over a year old

Amazing, we're so glad to hear you're enjoying our coconut oil!

California
1 review
0 helpful votes
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Alive with Thrive
August 31, 2020

Thank you so much Thrive! So convenient, terrific prices and great selection! Happy customer!

Date of experience: August 29, 2020
Thrive M. Thrive Market Rep
over a year old

We're so happy that you're happy! Thanks for the review and thanks for being a member!

Florida
1 review
0 helpful votes
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I can only eat certain things, and Thrive Market as the items that I need. The prices are great and the customer service department is AMAZING!

Date of experience: May 5, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review! It's great to know you are able to get what you need to support your diet!

California
1 review
0 helpful votes
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Love Thrive Market
September 2, 2020

I just LOVE, LOVE, LOVE Thrive Market. It's easy and I'm never disappointed in the products. Will continue using as long as they are in business.

Date of experience: September 2, 2020
Thrive M. Thrive Market Rep
over a year old

We're so happy to hear this, thanks so much for sharing, Leslie!

Missouri
1 review
6 helpful votes
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SCAM!
March 17, 2017

Thrive is a scam... they will charge you $59.95 a month for god knows what. IT IS A SCAM! HARD TO GET YOUR MONEY BACK.

Date of experience: March 17, 2017
California
1 review
0 helpful votes
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PRODUCTS ARE HEALTHY CHOICES. CUSTOMER SERVICE IS EXCELLENT!
RECOMMEND YOU WILL NOT BE DISAPPOINTED!

Date of experience: April 25, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review!

New Jersey
3 reviews
0 helpful votes
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GREAT QUALITY
May 12, 2020

We use several delivery services/online markets, THRIVE is consistently the freshest and best tasting.

Date of experience: May 11, 2020
Thrive M. Thrive Market Rep
over a year old

We're happy you're enjoying everything!

New Jersey
2 reviews
0 helpful votes
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Absolutely love their products and big savings! Great customer service. Easy to order from app too.

Date of experience: July 17, 2020
Thrive M. Thrive Market Rep
over a year old

Awesome, we're so happy to hear it!

Ohio
1 review
0 helpful votes
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Love It!
July 19, 2020

I love Thrive market with the deals and items that are better for our health! EXCELLENT CUSTOMER SERVICE as well...

Date of experience: July 19, 2020
Thrive M. Thrive Market Rep
over a year old

Wow, thanks for sharing this, Sheronda!

New York
1 review
10 helpful votes
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Hidden Fee $65.12
January 28, 2017

SCAM@#$##@ store.###################################################################################################

Date of experience: January 28, 2017
Texas
1 review
0 helpful votes
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Feedback on Product Availability and Value
April 6, 2025

While I appreciate the convenience and curated product selection, I've encountered several issues that have made it difficult to justify continuing my membership. Most notably, many of the items I want are often out of stock when it's time to place my order, even if they were previously in my cart. This has happened repeatedly and undercuts the whole value proposition. More concerning, however, was a recent order where I received a single jar of mayo—nothing else, and was charged $15 for shipping. This felt excessive and left me wondering how this type of fulfillment decision made it past quality control. Combined with pricing that is often comparable to or higher than my local grocery store or direct retailers, the overall experience has been disappointing.

Date of experience: April 6, 2025
Thrive M. Thrive Market Rep
3 weeks ago

We truly appreciate your feedback and apologize for the issues you've encountered. We understand how frustrating it can be when items are unavailable, especially after they’ve been added to your cart. We’re also sorry to hear about the shipping experience with your recent order—it certainly doesn’t meet the standard we strive for. Your concerns regarding pricing are also valuable, and we’ll make sure to take this into consideration as we continue to improve our service. If you’d like to discuss your membership further or have any other concerns, please feel free to reach out to us at help@thrivemarket. Com. We genuinely appreciate your choice to shop with us!

Texas
1 review
0 helpful votes
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Not Impressed
February 21, 2025

Thrive is way hyped up and just did not meet my expectations. Definitely good if you an influencer and are receiving free items and or paid to purchase and give reviews, but for the regular people…it's definitely all hype.

Date of experience: February 21, 2025
Thrive M. Thrive Market Rep
2 months ago

Thank you for sharing your feedback with us. We’re sorry to hear that your experience with Thrive Market didn’t meet your expectations. We aim to provide top-quality products at competitive prices. We appreciate your perspective and would love to learn more about how we can improve. If there’s anything specific you feel could make your experience better, please don’t hesitate to reach out to us directly at help@thrivemarket.com. Thank you for giving us a try!

Washington
1 review
0 helpful votes
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I really love the idea of a healthy market with better products and ingredients. That being said, I do not like the format of having to pay for a membership. Walmart offers a very similar product with many similar groceries for free. Even with purchasing the membership on discount, it feels unnecessary. I also do not the format on the website of everything being "on sale" and "marked down". It feels like everything was just marked up and then "discounted" to make people feel good about their purchase. Many of these same items I can find for the same price or cheaper at other stores.

Date of experience: March 26, 2025
Thrive M. Thrive Market Rep
1 month ago

Thank you for your feedback! We’re glad you appreciate our focus on healthy products. We understand your concerns about the membership and pricing format. Our membership model helps us offer high-quality products at lower prices, and we’re sorry the website experience didn’t meet your expectations. We value your input and are always working to improve. If you have any questions, feel free to reach out to us at help@thrivemarket. Com or via chat. We appreciate you giving us a try!

Illinois
1 review
0 helpful votes
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Poor customer service from abroad, of course. Bring customers back to the USA. Gift with purchase doesn't work most of the times / not offered. Products are relatively expensive for what they are and often found cheaper elsewhere. The auto replenish is annoying and if one is not careful, it auto-ships the entire cart in a month. By default they have this "worker safety" surcharge fee on all orders. You can turn it off but by default they add it. Thrive misleadingly does the above to squeeze every penny from you while paying a $60/yr membership - as if that was not enough in itself.

Date of experience: February 17, 2025
Thrive M. Thrive Market Rep
2 months ago

Thank you for sharing your thoughts. We're sorry to hear that you’ve had a frustrating experience. We understand that some features, like recurring shipments and the membership fee, can be a bit overwhelming, and we appreciate your feedback. We aim to offer value through discounts, exclusive sales, and other perks, but we understand that not every feature works for everyone. If you ever have concerns about your orders, charges, or need assistance with managing your membership settings, please feel free to reach out to us at help@thrivemarket.com. Thank you for giving us a try!

Maryland
1 review
0 helpful votes
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It says I've saved over $159 dollars so far from my first order... ummmm, well, we can debate that. Also, at the checkout, it said if I 'ship now' vs my regular ship date, I'll save an additional $17(ish). So I went ahead and shipped now. Saw no difference in my credit card charge...
I'm sure it's a lovely company and I'll definitely try it again, but so far based on these, I will watch my charges and savings closely.

Date of experience: February 18, 2025
Thrive M. Thrive Market Rep
2 months ago

Thanks for sharing your experience with us. We completely understand your concerns and appreciate your attention to detail. The savings shown are based on the discounts you receive through membership, but we know it can be confusing at times, especially with additional offers like the one you mentioned. We’ll be sure to pass your feedback along. If you notice any discrepancies in charges or savings, please feel free to reach out to us at help@thrivemarket.com, and we’ll be happy to look into it for you. We appreciate you giving us a try!

Washington
1 review
0 helpful votes
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Not what was advertised
February 21, 2025

Had used them many years ago and thought I'd give them another try...still lacking in giving what was advertised when I signed up...trying to get you at every corner. Glad I only signed up for a month so I can cancel.

Date of experience: February 21, 2025
Thrive M. Thrive Market Rep
2 months ago

Thank you for sharing your feedback. We understand your frustration and appreciate you giving us another try. We aim to offer a valuable experience for all our members, and we’re sorry to hear it didn’t meet your expectations this time. If you have any questions or need assistance with your membership, please feel free to reach out at help@thrivemarket.com or through chat. We're here to help!

Overview

Thrive Market has a rating of 3 stars from 2,099 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 2nd among Meal Delivery sites.

service
186
value
190
shipping
171
returns
106
quality
164
This company responds to reviews on average within 3 days