I learned about THRIVE MARKET in 2016. I was searching for a great online website that wasn't AMAZON to buy the kinds of organic EVERDAY foods that I eat & like without being limited & BAM. I saw them looked over the website. While I read the raving reviews. I joined by THRIVE market by purchasing a 6 month membership at the time.
So proud that I wasn't disappointed at ALL! What was really impressive to me & touched my heart was. At the end of checkout when it's time to pay for your items you're given the opportunity to donate a percentage of funds to those less fortunate so they could get great healthy affordable organic foods for themselves or their families. Whenever I was able to I'd stretch my budget a bit EXTRA & donate because I was there before. & God alone knows what the future holds.
I also HIGHLY recommend their poultry, meats & seafood boxes if you're on a budget or have a large family. From organic free range chicken to grass fed beef, to wild caught seafood? You cannot beat it especially if you can't afford to join an online mandatory, monthly meat & seafood package like me. You can buy as needed without any strings attached. Everything is FRESH & the quality is TOP NOTCH!
I appreciate it ALL. From the spectacular customer service both thru the call center or online chat, the sustainable items used in packing it, to the SUPERB quality of the food.
To say I'm EXTREMELY pleased is an understatement.: 0) I've been telling my colleagues, family, friends, even strangers about this AWESOME site! Thrive is a necessity for my Mom & I... We GENUINELY appreciate & love you guys! I hope to ALWAYS support you!
Then w
I'm enjoying the excellent ORGANIC products that are available at Thrive. I enjoy discovering new items each time I shop on Thrive.
We're so glad to hear it, thanks for sharing, Joseph!
I love the multitude of gluten free options and new things to try! Packaged very well, delivered right to your door, no hassle, I LOVE THRIVE!
We're glad you've been able to find gluten-free options to love and have found everything seamless.
I love that I don't have to check every label! With Thrive you know you are getting the good stuff!
Thanks for putting your trust in us Jay, we're so grateful for our members like you!
A Vrbo house in CO had your Coconut Oil in the cabinet. Opening the lid smelled AMAZING &I must have
Amazing, we're so glad to hear you're enjoying our coconut oil!
Thank you so much Thrive! So convenient, terrific prices and great selection! Happy customer!
We're so happy that you're happy! Thanks for the review and thanks for being a member!
I can only eat certain things, and Thrive Market as the items that I need. The prices are great and the customer service department is AMAZING!
Thank you for your review! It's great to know you are able to get what you need to support your diet!
I just LOVE, LOVE, LOVE Thrive Market. It's easy and I'm never disappointed in the products. Will continue using as long as they are in business.
We're so happy to hear this, thanks so much for sharing, Leslie!
Thrive is a scam... they will charge you $59.95 a month for god knows what. IT IS A SCAM! HARD TO GET YOUR MONEY BACK.
PRODUCTS ARE HEALTHY CHOICES. CUSTOMER SERVICE IS EXCELLENT!
RECOMMEND YOU WILL NOT BE DISAPPOINTED!
Thank you for your review!
We use several delivery services/online markets, THRIVE is consistently the freshest and best tasting.
We're happy you're enjoying everything!
Absolutely love their products and big savings! Great customer service. Easy to order from app too.
Awesome, we're so happy to hear it!
I love Thrive market with the deals and items that are better for our health! EXCELLENT CUSTOMER SERVICE as well...
Wow, thanks for sharing this, Sheronda!
SCAM@#$##@ store.###################################################################################################
While I appreciate the convenience and curated product selection, I've encountered several issues that have made it difficult to justify continuing my membership. Most notably, many of the items I want are often out of stock when it's time to place my order, even if they were previously in my cart. This has happened repeatedly and undercuts the whole value proposition. More concerning, however, was a recent order where I received a single jar of mayo—nothing else, and was charged $15 for shipping. This felt excessive and left me wondering how this type of fulfillment decision made it past quality control. Combined with pricing that is often comparable to or higher than my local grocery store or direct retailers, the overall experience has been disappointing.
We truly appreciate your feedback and apologize for the issues you've encountered. We understand how frustrating it can be when items are unavailable, especially after they’ve been added to your cart. We’re also sorry to hear about the shipping experience with your recent order—it certainly doesn’t meet the standard we strive for. Your concerns regarding pricing are also valuable, and we’ll make sure to take this into consideration as we continue to improve our service. If you’d like to discuss your membership further or have any other concerns, please feel free to reach out to us at help@thrivemarket. Com. We genuinely appreciate your choice to shop with us!
Thrive is way hyped up and just did not meet my expectations. Definitely good if you an influencer and are receiving free items and or paid to purchase and give reviews, but for the regular people…it's definitely all hype.
Thank you for sharing your feedback with us. We’re sorry to hear that your experience with Thrive Market didn’t meet your expectations. We aim to provide top-quality products at competitive prices. We appreciate your perspective and would love to learn more about how we can improve. If there’s anything specific you feel could make your experience better, please don’t hesitate to reach out to us directly at help@thrivemarket.com. Thank you for giving us a try!
I really love the idea of a healthy market with better products and ingredients. That being said, I do not like the format of having to pay for a membership. Walmart offers a very similar product with many similar groceries for free. Even with purchasing the membership on discount, it feels unnecessary. I also do not the format on the website of everything being "on sale" and "marked down". It feels like everything was just marked up and then "discounted" to make people feel good about their purchase. Many of these same items I can find for the same price or cheaper at other stores.
Thank you for your feedback! We’re glad you appreciate our focus on healthy products. We understand your concerns about the membership and pricing format. Our membership model helps us offer high-quality products at lower prices, and we’re sorry the website experience didn’t meet your expectations. We value your input and are always working to improve. If you have any questions, feel free to reach out to us at help@thrivemarket. Com or via chat. We appreciate you giving us a try!
Poor customer service from abroad, of course. Bring customers back to the USA. Gift with purchase doesn't work most of the times / not offered. Products are relatively expensive for what they are and often found cheaper elsewhere. The auto replenish is annoying and if one is not careful, it auto-ships the entire cart in a month. By default they have this "worker safety" surcharge fee on all orders. You can turn it off but by default they add it. Thrive misleadingly does the above to squeeze every penny from you while paying a $60/yr membership - as if that was not enough in itself.
Thank you for sharing your thoughts. We're sorry to hear that you’ve had a frustrating experience. We understand that some features, like recurring shipments and the membership fee, can be a bit overwhelming, and we appreciate your feedback. We aim to offer value through discounts, exclusive sales, and other perks, but we understand that not every feature works for everyone. If you ever have concerns about your orders, charges, or need assistance with managing your membership settings, please feel free to reach out to us at help@thrivemarket.com. Thank you for giving us a try!
It says I've saved over $159 dollars so far from my first order... ummmm, well, we can debate that. Also, at the checkout, it said if I 'ship now' vs my regular ship date, I'll save an additional $17(ish). So I went ahead and shipped now. Saw no difference in my credit card charge...
I'm sure it's a lovely company and I'll definitely try it again, but so far based on these, I will watch my charges and savings closely.
Thanks for sharing your experience with us. We completely understand your concerns and appreciate your attention to detail. The savings shown are based on the discounts you receive through membership, but we know it can be confusing at times, especially with additional offers like the one you mentioned. We’ll be sure to pass your feedback along. If you notice any discrepancies in charges or savings, please feel free to reach out to us at help@thrivemarket.com, and we’ll be happy to look into it for you. We appreciate you giving us a try!
Had used them many years ago and thought I'd give them another try...still lacking in giving what was advertised when I signed up...trying to get you at every corner. Glad I only signed up for a month so I can cancel.
Thank you for sharing your feedback. We understand your frustration and appreciate you giving us another try. We aim to offer a valuable experience for all our members, and we’re sorry to hear it didn’t meet your expectations this time. If you have any questions or need assistance with your membership, please feel free to reach out at help@thrivemarket.com or through chat. We're here to help!
Answer: Also you should always stay on the phone with the rep until you actually receive the confirmation email. That goes for all interactions like this one with any business..
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market has a rating of 3 stars from 2,099 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 2nd among Meal Delivery sites.
This made us so happy to read, T! Thank you for taking the time to highlight your favorite things about our service and for sharing your experience with your loved ones. We believe in affordability and accessibility of healthfood for all, and we are SO thankful to have members like you with such similar values.