I am very pleased with Thrive. When trying to change my eating patterns, I found products that are not readily available in my immediate area and, from the descriptions, could intelligently see if they were what I needed. Just having healthful product lines encourages me and helps me choose. The free shipping was a huge boost too.
So customer service sent me a nasty email saying my business is not welcome and I am using racial slurs! WOW they like to follow up the ton of one star reviews with this bs about how great they are then they threaten you. Go to whole foods or anywhere else. They will take your cc info and charge you before your free trial is over. I am surprised the attorney general has not shut these idiots down
Terrible! Illegally fraudulently and without permission charged my cc 57.00 have to fight with cc co now as fraud horrid
I've been thoroughly enjoying thrive market for 2 months now. I enjoy the fast shipping, wide array of product offerings, and the exquisite customer service. If you're on the fence about getting a membership, do it! You won't regret it!
We have been struggling to get by during this Covid-19 crisis. Like so many. With being out of work and no income our household has had to ration food. Not our three fur babies though. They are well fed.
Thank You Thrive Market and the selfless donations you raise for people like us. We are very grateful.
Our next few weeks will be busy packing, due to having to move. We are currently in search of another apartment and hope to remain healthy throughout this extra stressful time.
This gift of $50.00, and 1 Year Membership is greatly appreciated and we Thank all who made this possible. You are Angels on Earth.
We send our love to you, and wish you, your family, and friends, safety, shelter and good health.
Sincerely,
Wendy and Jay Nichols
We're so glad we have been able to provide at least a little assistance during this time, to make sure you and your family are getting what you need!
The thing I like most about Thrive Market is that they give free memberships to people in need. I also love that they have a lot of healthier options that I cannot usually find in the store. I do wish the website/app was a little more user friendly, but that, honestly, could just be me not knowing 100% how to use it to its full extent yet. I think everyone should try it for the first time. If you're a person in need, a teacher, etc. there are ways to get a free membership. I think it's definitely worth looking into. I had an issue during this whole pandemic with my order not showing up and they apologized and gave me a gift card to the website, as well as $10 Thrive Market dollars. Also, they gave me 20% on my recent order so I only paid $2.37 in total.
Thank you for your review! Please feel free to reach out to us if you have any questions regarding the site and app, If there is a feature that could be improved or something that is not working correctly, we'd be happy to pass it along to the appropriate team to get it resolved!
I've purchased through Thrive Market for a couple of years and any time I've had an issue (broken bottle, etc) they have been quick to replace or refund. Always so professional! Love their products and the specials I get in my emails makes it more affordable for me. Thank you Thrive Market
We're sorry to hear of your issues but so glad to hear about your experience with our team. Thanks for being a member!
Thrive Market make it so hard to cancel your membership, which I didn't even know I was paying for, until I got a $60 charge. Be careful giving them your credit card info; the 'free offers' actually cost $60/year.
Hi Erin- As a membership-based company, we offer a 30-day free trial that begins with the first Thrive Market purchase. After the trial, we charge the annual fee for our services, as noted in the policy on the checkout page. We also send trial members an email reminder a few days before the membership is activated. Customers can call us at 866-419-2174, chat on our site, or visit http://thrv.me/HzvsNz to request a cancellation.
All my favorite brands in one place and prices that cannot be beat. I love the daily product features and gifts with purchase. On top of everything, amazing customer service and it feels like Thrive really cares about their mission and community. I would love a loyalty or VIP program.
Thank you for sharing with your friends!
I appreciate having many choices of V and GF items to choose from all in one place. Orders come well packed and I have never had anything arrive broken or damaged. Thank you and please keep adding new amazing products.
Thanks for the review, John! We're so glad to have you as a member!
In these stressful times, thank you, Thrive Market and your employees for staying open and available, even if limited. Low stock on certain items is to be expected. I appreciate being able to fill a box with staples and know that it will arrive in 10 days or so. Thanks so much!
Overview
Thrive Market has a rating of 2.7 stars from 2,094 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 2nd among Meal Delivery sites.
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- Culver City,, CA,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It's wonderful to hear you've been able to find what you need for your new lifestyles! Keep on Thriving!