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Thrive Market has a rating of 2.9 stars from 2,156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
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I love the variety of choices in each category, food, bath and body, pets, etc. Quality is very good. I really don't think I'm saving much, but the convenience is worth it. Out of stock items is frustrating.
I trust the brands and quality of product, so that makes it easy to shop in one place. However, I don't like that free shipping is at $49, some things you have to buy x2, that SOOOO many things are out of stock, they don't have a great assortment of brands and products, AND you are DEFINITELY not saving that much, etc. I've found things that are are actually 40% less at other retailer. So i will likely not renew my membership. In addition, i was only supposed to do a 30 free trial, but they signed me up for a membership. The only reason I'm actually shopping on thrive is to make the member $ actually worth it. Very disappointed.
Thanks for your feedback, Anna, we're so sorry for any confusion regarding our membership or trial. Our Member Services team would be happy to help with your membership and price matching, and would love to hear any product suggestions you have for us!
So happy to have found Thrive, or did they find me? Anyway, I order ALL my basics from Thrive. Love the quality, the variety (which changes daily seems like), the care and service with which it is packed and shipped and the timely manner in which it arrives. Thank you, Thrive!
We're so happy to have you as a member, Dorothy! Thanks so much for the review!
Thrive market has made my life so much easier. The prices are lower than the same products in the grocery store and they offer others that I can never find in the store. I follow the keto lifestyle and have no problem finding all my products on Thrive.
We're thrilled to hear we've been able to make your life a bit easier! Thanks for sharing, we're so happy to have you as a member!
I love the variety and quality of items offered, as well as the fact that 95% of the time I've found them to actually be priced lower than in stores. They even refrain from shipping certain items during the summer months to ensure quality, and orders are always shipped on time and arrive quickly. Definitely worth the annual subscription!
We're so happy to hear you're enjoying shopping with us, thanks for being a member, Marissa!
I love being able to try new products and such a variety. I don't have a store near me that offers the variety and quality that you do.
We're so glad to be able to help you get the products you're looking for, thanks for the review!
One of best online natural grocers around. Great customer service and unbeatable value. If you haven't tried them yet, Do yourself a favor and GO for it!
Awesome, thanks so much for sharing this, we're so happy to have you as a member!
Shopping at thrive market is something to look for you will see things that you never thought of trying and you will be very happy prices and quality are very good
Amazing, thanks so much for sharing, Peter!
I've enjoyed your products. I wish I knew about your company sooner. Healthy and tasty. Thank you for making these products available. Hard to find ketogenic foods in stores
We're so glad to have you onboard, Gladys, happy shopping!
I am liking the products that are new to me. Delivery has been on time and mostly predictable and so far all products look as if care was taken to wrap and ship the items. Not a savings on food that I have noticed but generally worth it to me to avoid stores.
Thanks for your feedback, Deborah, we're so happy to have you as a member!
I have been using Thrive market f0r several years and they have never let me down. Great products, great prices, and quick delivery! Can't ask for anything more.
We're glad to hear it, Kimberly, thanks for the review!
What can I say, amazing products, selection, and unbeatable value in such a convenient platform. I love the carbon neutral shipping and giving back to the community as well.
Thanks for your support, Rebecca, we're so happy to have you as a member!
I truly appreciate that Thrive Market offers so many healthy, clean products in every category. They have great prices and they offer good incentives to try new items. They also give back to the community and to those who are low income.
We're so glad you're enjoying everything, happy shopping!
As someone with Celiac Disease shopping thrive market for GF products is so easy. Thanks for providing the option to shop by diet! I'm loving thrive market!
Awesome, we're so happy to hear it, Terri!
For the items I've ordered, the prices are great. It all depends what you need and want. Their delivery has been on time too and even during the beginning of our pandemic, they communicated that orders would late. We are all learning.
Thanks for the review, Beth, we're so glad to have you as a member!
Thrive is a very well run business that puts customer service 1st. The product offerings are really excellent. The dry goods are great, lots of organic choices in groceries, pet food, personal care products. The wine selections are fantastic, and free of a lot of the additives that can cause headaches and digestion issues. The frozen meat and seafood options are really quite good as well. Thrive also contributes a lot towards low income, and other people in need during natural disasters, etc. I feel good about supporting this company.
We're so happy to hear you're enjoying everything, Eyahna, thanks for sharing!
I have never used an online market before, but I live in a town where I can't get a lot of the things I want locally. Thrive has made choosing healthy, inspiring food and household products easy for my family. I just keep coming back. I don't know what I did before!
We're so glad to hear this, Rachel, and we're so glad to have you as a member!
Its ok always run out of stock takes forever to restock. Alot of things when you check out will all of a sudden will no longer be available
Thanks for your feedback, Norma! Our team is working hard to increase our inventory back to pre-COVID levels and most items should be back within 1-2 weeks. You can always hit the "Remind Me" button on an item to be notified when it is back in stock.
Thank you so much Thrive! So convenient, terrific prices and great selection! Happy customer!
We're so happy that you're happy! Thanks for the review and thanks for being a member!
I have loved having thrive expecially living so far from grocery stores and now with the current pandemic it has been perfect for staying on track with our nutrition!
We're so glad to hear we've been of help to you at this time, thanks for being a member!
Answer: Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
Thanks for your feedback, Janis! Our team is working to increase our inventory back to pre-Covid levels, in the meantime, you can hit the "Remind Me" button on any out of stock item to be notified when it is back. Be sure to sign up for our email or mobile notifications to maximize your savings!