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Thrive Market has a rating of 2.9 stars from 2,165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
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I just LOVE, LOVE, LOVE Thrive Market. It's easy and I'm never disappointed in the products. Will continue using as long as they are in business.
I love Thrive. I had to pause my account when I lost my job but now I am back and love the ease of shopping. I can find all my favorites, especially the organic foods and with one click they are on the way to my doorstep! Thanks Thrive.
Thanks for being a member, Barbara! We're so glad to have you onboard, happy shopping!
They have a wide selection of products. There is rarely a mistake in sending what I need. If there is a mistake, they rectify it. The prices are good and the yearly fee is well worth it. I will keep using it. I appreciate the free shipping after a certain amount is reached.
Thanks so much for taking the time to share your review, Laurie, we're so happy to have you as a member!
Excellent products. Site is so easy to use and so many great products. I love that they have products listed under specific diets and have them listed as Whole30 approved.
We're so glad you're enjoying our site, Kim, thanks for being a member!
When I type in a certain product, it often comes up with items that don't pertain. Wastes my time in shopping. But I like the healthy options.
Thanks for the feedback, we will pass this along to our team. We're happy to have you as a member, Neesy!
Thrive carries every kitchen essentials you might need. I love browsing different categories for fun new products.
We're so glad you're enjoying shopping with us, Sadaf, thanks for sharing!
I WATCH FLAV/CITY ON U TUBE, HE EXPLAINS ABOUT ALL THE PRODUCTS
ON THRIVE, IT IS GREAT, EASY SHOPPING.
Awesome, we're so glad to have you as a member, Sha!
Just click what diet or dietary restrictions you are on and a list of items appear! Super easy and super convenient.
Thanks for sharing, Laura, happy shopping!
Heat company & the best customer care & service God Bless you all I will always be a loyal consumer. Sincerely grateful to you all Artina
We're so happy to have you as a member, Artina, and we're so happy to hear about your experience with our team!
Great prices on great quality products. Items consistently arrive in perfect condition. Thrive is my go-to for many keto friendly items.
Amazing, thanks so much for sharing, Sherry!
I love the variety of choices in each category, food, bath and body, pets, etc. Quality is very good. I really don't think I'm saving much, but the convenience is worth it. Out of stock items is frustrating.
Thanks for your feedback, Janis! Our team is working to increase our inventory back to pre-Covid levels, in the meantime, you can hit the "Remind Me" button on any out of stock item to be notified when it is back. Be sure to sign up for our email or mobile notifications to maximize your savings!
I trust the brands and quality of product, so that makes it easy to shop in one place. However, I don't like that free shipping is at $49, some things you have to buy x2, that SOOOO many things are out of stock, they don't have a great assortment of brands and products, AND you are DEFINITELY not saving that much, etc. I've found things that are are actually 40% less at other retailer. So i will likely not renew my membership. In addition, i was only supposed to do a 30 free trial, but they signed me up for a membership. The only reason I'm actually shopping on thrive is to make the member $ actually worth it. Very disappointed.
Thanks for your feedback, Anna, we're so sorry for any confusion regarding our membership or trial. Our Member Services team would be happy to help with your membership and price matching, and would love to hear any product suggestions you have for us!
So happy to have found Thrive, or did they find me? Anyway, I order ALL my basics from Thrive. Love the quality, the variety (which changes daily seems like), the care and service with which it is packed and shipped and the timely manner in which it arrives. Thank you, Thrive!
We're so happy to have you as a member, Dorothy! Thanks so much for the review!
Thrive market has made my life so much easier. The prices are lower than the same products in the grocery store and they offer others that I can never find in the store. I follow the keto lifestyle and have no problem finding all my products on Thrive.
We're thrilled to hear we've been able to make your life a bit easier! Thanks for sharing, we're so happy to have you as a member!
I love the variety and quality of items offered, as well as the fact that 95% of the time I've found them to actually be priced lower than in stores. They even refrain from shipping certain items during the summer months to ensure quality, and orders are always shipped on time and arrive quickly. Definitely worth the annual subscription!
We're so happy to hear you're enjoying shopping with us, thanks for being a member, Marissa!
I love being able to try new products and such a variety. I don't have a store near me that offers the variety and quality that you do.
We're so glad to be able to help you get the products you're looking for, thanks for the review!
One of best online natural grocers around. Great customer service and unbeatable value. If you haven't tried them yet, Do yourself a favor and GO for it!
Awesome, thanks so much for sharing this, we're so happy to have you as a member!
Shopping at thrive market is something to look for you will see things that you never thought of trying and you will be very happy prices and quality are very good
Amazing, thanks so much for sharing, Peter!
I've enjoyed your products. I wish I knew about your company sooner. Healthy and tasty. Thank you for making these products available. Hard to find ketogenic foods in stores
We're so glad to have you onboard, Gladys, happy shopping!
I am liking the products that are new to me. Delivery has been on time and mostly predictable and so far all products look as if care was taken to wrap and ship the items. Not a savings on food that I have noticed but generally worth it to me to avoid stores.
Thanks for your feedback, Deborah, we're so happy to have you as a member!
Answer: Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
We're so happy to hear this, thanks so much for sharing, Leslie!