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Thrive MarketReviews 2,156

2.9

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Thrive Market Reviews Summary

Thrive Market has a rating of 2.9 stars from 2,156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.

service
239
value
244
shipping
223
returns
130
quality
214
This company responds to reviews on average within 4 days

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California
1 review
0 helpful votes
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Great choices
September 1, 2020

I love the variety of choices in each category, food, bath and body, pets, etc. Quality is very good. I really don't think I'm saving much, but the convenience is worth it. Out of stock items is frustrating.

Date of experience: August 31, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Janis! Our team is working to increase our inventory back to pre-Covid levels, in the meantime, you can hit the "Remind Me" button on any out of stock item to be notified when it is back. Be sure to sign up for our email or mobile notifications to maximize your savings!

Washington
2 reviews
8 helpful votes
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I trust the brands and quality of product, so that makes it easy to shop in one place. However, I don't like that free shipping is at $49, some things you have to buy x2, that SOOOO many things are out of stock, they don't have a great assortment of brands and products, AND you are DEFINITELY not saving that much, etc. I've found things that are are actually 40% less at other retailer. So i will likely not renew my membership. In addition, i was only supposed to do a 30 free trial, but they signed me up for a membership. The only reason I'm actually shopping on thrive is to make the member $ actually worth it. Very disappointed.

Date of experience: August 31, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Anna, we're so sorry for any confusion regarding our membership or trial. Our Member Services team would be happy to help with your membership and price matching, and would love to hear any product suggestions you have for us!

Montana
1 review
0 helpful votes
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My GO TO
September 1, 2020

So happy to have found Thrive, or did they find me? Anyway, I order ALL my basics from Thrive. Love the quality, the variety (which changes daily seems like), the care and service with which it is packed and shipped and the timely manner in which it arrives. Thank you, Thrive!

Date of experience: August 31, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to have you as a member, Dorothy! Thanks so much for the review!

Washington
3 reviews
0 helpful votes
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Love It!
September 1, 2020

Thrive market has made my life so much easier. The prices are lower than the same products in the grocery store and they offer others that I can never find in the store. I follow the keto lifestyle and have no problem finding all my products on Thrive.

Date of experience: August 31, 2020
Thrive M. — Thrive Market Rep
over a year old

We're thrilled to hear we've been able to make your life a bit easier! Thanks for sharing, we're so happy to have you as a member!

Florida
1 review
0 helpful votes
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Love Thrive
September 1, 2020

I love the variety and quality of items offered, as well as the fact that 95% of the time I've found them to actually be priced lower than in stores. They even refrain from shipping certain items during the summer months to ensure quality, and orders are always shipped on time and arrive quickly. Definitely worth the annual subscription!

Date of experience: August 31, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear you're enjoying shopping with us, thanks for being a member, Marissa!

Pennsylvania
1 review
0 helpful votes
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Love Thrive
August 31, 2020

I love being able to try new products and such a variety. I don't have a store near me that offers the variety and quality that you do.

Date of experience: August 31, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to be able to help you get the products you're looking for, thanks for the review!

Texas
1 review
0 helpful votes
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Love love LOVE!
August 31, 2020

One of best online natural grocers around. Great customer service and unbeatable value. If you haven't tried them yet, Do yourself a favor and GO for it!

Date of experience: August 30, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, thanks so much for sharing this, we're so happy to have you as a member!

New Hampshire
2 reviews
0 helpful votes
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Home
August 31, 2020

Shopping at thrive market is something to look for you will see things that you never thought of trying and you will be very happy prices and quality are very good

Date of experience: August 30, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, thanks so much for sharing, Peter!

California
1 review
0 helpful votes
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Love your products
August 31, 2020

I've enjoyed your products. I wish I knew about your company sooner. Healthy and tasty. Thank you for making these products available. Hard to find ketogenic foods in stores

Date of experience: August 30, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to have you onboard, Gladys, happy shopping!

Pennsylvania
1 review
0 helpful votes
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Enjoying Products
August 31, 2020

I am liking the products that are new to me. Delivery has been on time and mostly predictable and so far all products look as if care was taken to wrap and ship the items. Not a savings on food that I have noticed but generally worth it to me to avoid stores.

Date of experience: August 30, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Deborah, we're so happy to have you as a member!

Rhode Island
1 review
0 helpful votes
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Very happy customer
August 31, 2020

I have been using Thrive market f0r several years and they have never let me down. Great products, great prices, and quick delivery! Can't ask for anything more.

Date of experience: August 30, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad to hear it, Kimberly, thanks for the review!

Washington
1 review
0 helpful votes
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What can I say, amazing products, selection, and unbeatable value in such a convenient platform. I love the carbon neutral shipping and giving back to the community as well.

Date of experience: August 29, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your support, Rebecca, we're so happy to have you as a member!

Michigan
1 review
0 helpful votes
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I truly appreciate that Thrive Market offers so many healthy, clean products in every category. They have great prices and they offer good incentives to try new items. They also give back to the community and to those who are low income.

Date of experience: August 29, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying everything, happy shopping!

Alabama
1 review
0 helpful votes
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As someone with Celiac Disease shopping thrive market for GF products is so easy. Thanks for providing the option to shop by diet! I'm loving thrive market!

Date of experience: August 29, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, we're so happy to hear it, Terri!

Oregon
1 review
0 helpful votes
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For the items I've ordered, the prices are great. It all depends what you need and want. Their delivery has been on time too and even during the beginning of our pandemic, they communicated that orders would late. We are all learning.

Date of experience: August 29, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for the review, Beth, we're so glad to have you as a member!

Oregon
1 review
0 helpful votes
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Thrive is a very well run business that puts customer service 1st. The product offerings are really excellent. The dry goods are great, lots of organic choices in groceries, pet food, personal care products. The wine selections are fantastic, and free of a lot of the additives that can cause headaches and digestion issues. The frozen meat and seafood options are really quite good as well. Thrive also contributes a lot towards low income, and other people in need during natural disasters, etc. I feel good about supporting this company.

Date of experience: August 29, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear you're enjoying everything, Eyahna, thanks for sharing!

Texas
1 review
0 helpful votes
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I keep coming back!
August 31, 2020

I have never used an online market before, but I live in a town where I can't get a lot of the things I want locally. Thrive has made choosing healthy, inspiring food and household products easy for my family. I just keep coming back. I don't know what I did before!

Date of experience: August 29, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear this, Rachel, and we're so glad to have you as a member!

Texas
1 review
0 helpful votes
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Love shopping
August 31, 2020

Its ok always run out of stock takes forever to restock. Alot of things when you check out will all of a sudden will no longer be available

Date of experience: August 29, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, Norma! Our team is working hard to increase our inventory back to pre-COVID levels and most items should be back within 1-2 weeks. You can always hit the "Remind Me" button on an item to be notified when it is back in stock.

California
1 review
0 helpful votes
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Alive with Thrive
August 31, 2020

Thank you so much Thrive! So convenient, terrific prices and great selection! Happy customer!

Date of experience: August 29, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy that you're happy! Thanks for the review and thanks for being a member!

Virginia
1 review
0 helpful votes
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Great!
August 31, 2020

I have loved having thrive expecially living so far from grocery stores and now with the current pandemic it has been perfect for staying on track with our nutrition!

Date of experience: August 29, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to hear we've been of help to you at this time, thanks for being a member!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,