Thrive Market

I have enjoying high quality products, ease of ordering, speed of delivery and impressive packing for 5 years.
The last 3 orders, (I order approx. Once a month), the packing has been inadequate and sloppy.
Hard objects crushed soft objects. Sometimes there were leaking soups. A lot less wrapping and cushioning was being used. I reported the 1st time I received damaged items and was issued a reimbursement coupon. The next two times I received damaged packages I didn't bother notifying Thrive. They have gone from amazing packing to messy, thoughtless packing.
Michael B.

I was going to place an order but I never finished. The next thing I know they're taking $60 out of my account for a Thrive membership. They said well you have Thrive cash, but didn't tell me it expires in 60 days. They would not refund my money and I never ordered from them even though they have some really great products.

I have been a Thrive member for over 2 years and right now am regretting renewing. Most of their products are out of stock and for days the website has not accepted online orders due to volume. (I do understand that our world is in crisis) I contacted customer service asking for my membership dues be refunded as online ordering was suspended and when open little or no product is in stock, and was told the membership that renewed in March was non refundable. Terrible customer care.

Thrive Market is awesome. Everyone who is complaining about being charged $59 for their annual membership fee should really learn to read. On the front page of their site and all across the site it clearly states that it's a membership. At any rate, the membership is totally worth it. Plus, they give you a thirty day free trial to see if you like it. Great! Sign me up! The only problem I have with them is that they should be able to process and ship orders quicker to compete with Amazon. Amazon has every single product Thrive does and I can get it the next day or in two days. With Thrive, it takes a week. That's just too long for me.

My first order came fast and exactly when they said it would. It was well packed and I was very happy with everything in it. The drain cleaner worked really well! Just needed serum and this saves me the trip. Threw in a couple of other things to try. Quality of everything has been excellent and some products I was already buying. Highly recommend, especially if you're a teacher because they'll waive the membership fee. I really appreciate that because virtual teaching is harder and more time consuming that teaching in real life.

I started buying from Thrive Market before the latest national problems. I live in a small town in East Texas and we are many miles from a good store that provides organic and other foods we like. Every time I place an order I save myself from having to drive over 100 miles round trip, plus the pricing is excellent and I get the opportunity to give a little to a family in need. Thank you for being here for us. And your orders are always packed so well. Have never had a damaged item.

The $60 annual membership is worth the price. I was able to save that and more on my first purchase. If you are on a special diet, looking for clean, eco-friendly beauty and cleaning brands, or simply love high quality food, beverages and snacks, this is the place for you. The customer service is amazing, I received my order very quickly and a day before its stated arrival, and my cold items were placed in special packaging. My glass bottled were also insulated in bubble wrap. The box itself is also marked with a note to please recycle it. It's been a fantastic experience thus far, and I recommend Thrive Market to any and everyone for both its value and quality products that you may not find anywhere else.

The reason I decided not to continue with Thrive is b/c I was unaware that once you purchase something from them they automatically sign you up for a trail membership for 30 days. If you do not cancel they charge your credit card $60. They claim that this is expressed at checkout, which it may be but they put it in the small fine print at the very bottom of your transaction, 90% of all human beings do not read the "fine print" on a grocery website. That was my mistake. Thrive should make it visible on their web page where people can actually see it.
When I called the cancel it was actually very seamless. I just wish they were more up front with the membership details and made their new customers aware that they are being signed up for a trial, just not very trustworthy.

I recently was accepted in the the Thrive Gives program and am overwhelmed with gratitude. As a single mom in a small town trying to eat healthy and obtain health conscious foods is quite the task. This allows me to take my time shopping and review products thoroughly. I love that I am able to get house cleaning, bath, food, and beyond in one place. The emphasis on green packaging is incredibly refreshing and I appreciate those efforts immensely. I'm really happy about joining thrive and being gifted with the Thrive gives account. I plan to pay it forward in my community when I'm able to. Thank you.

Thrive is a very well run business that puts customer service 1st. The product offerings are really excellent. The dry goods are great, lots of organic choices in groceries, pet food, personal care products. The wine selections are fantastic, and free of a lot of the additives that can cause headaches and digestion issues. The frozen meat and seafood options are really quite good as well. Thrive also contributes a lot towards low income, and other people in need during natural disasters, etc. I feel good about supporting this company.

I initially came across Thrive Market a few years ago when I was in search of allergy friendly products. I took on a severe corn allergy at the age of 30 (epi pen severe) and became terrified to eat. Corn isn't a recognized allergen by the FDA, there is little to no medical research on it's effects... and it is hidden in countless sub ingredients. As you can imagine it took me a couple of years to learn what I can and cannot have (this makes eating out near impossible btw). The transparency that Thrive Market provides with ingredients and quality of brands makes me feel deeply safe when eating, when actually being able to eat things that will nourish my body. It also makes it even better when I know I'm shopping at a place that gives back, reduces its carbon foot print, and cares so much about sustainably sourced products. I'm truly grateful for Thrive Market and the food freedom it has provided me with in my life of a Severe Corn allergy and recent Onset Celiac diagnosis.

I've been a Thrive member for 3 years now. We love that they carry our favorite brands and lower prices on most over retail shopping. I love how they are always introducing new products and include samples or free items with most orders. When we get our orders, most of the time everything is packed and protected really well. My only real complaint is at least %50 of the time the estimated delivery date is off, sometimes way off. Even before the virus most estimated delivery dates are off by 2-5 days.