I appreciate Thrive and all they stand for. I pay for a membership to have access to the organic vegan goods they can provide in a rural setting which are otherwise hard to get. I enjoy supporting a company with values I align with. And then there's the Thrive reality of stranding people who are depending on them, who have paid in advance for their services and goods while celebrating that customer donations have allowed thrive to add many charity customers in need to the thrive community for COVID relief. I had all my own challenges as my thrive order did not come for a couple weeks past previously advertised delivery times, just having moved in the middle of COVID madness and arriving to my new dwelling with it's empty cupboards and fridge; however I'm not as fragile as some and I figured out how to take care of myself as I spent twice as much on groceries and double ordered and double shopped at a time when everyone is counting their pennies. My real disappointment was that I'd gifted my elderly father with a Thrive membership to support him in eating the organic functional cage-free diet he's supposed to be on after a couple years of health issues, and as his order did not arrive and did not arrive he's made continued trips to the local walmart (the only grocery available to him); and now after still not receiving the shipment, which was eventually cancelled, he will be going to walmart yet again and having another exposure which for him is more risky. I wholly applaud Thrive in their ideal of supporting people in need, and I am by no means promoting a me first attitude, however sometimes it's the people who are your regular customers who are the ones in need of support, and largely in need of those they rely on to just do their job well.
All of the products are of the best quality and the company is reliable. I am so glad I found it! Their website makes it easy to shop also!
Thank you for your review! Thrive On!
So happy to have discovered this Market. Makes it so easy to read labels and ingredients. The prices are so much better than my local market
We're so happy to be able to make your shopping a bit easier and cheaper!
It is very nice to be able to buy health food products and trust the quality. Also able to find great gluten free, and vegan options!
We're thrilled to provide those top-quality options for you, happy shopping!
Very disappointed, I had no contact with Thrive for years and suddenly last month I had a charge for membership $59 on my Visa. Very sneaky!
Thank you for your feedback! As a membership-based company, we have a recurring membership fee to allow our members access to free shipping over $49, free gifts and samples, extra savings and even more! We send out a reminder email as well as display when the membership will be charged in each account. If you have further questions or would like to cancel please email us at help@thrivemarket.com.
I was charged for the membership fee. I contacted my cc company and Thrive Market. I would not order anything from this company. STAY AWAY!
High Quality products that taste good and are good for you at great prices and exception customer service.
Thank you for your review!
I love the many products. I find what I need for my healthy lifestyle. Customer service is wonderful.
I could not be more pleased with the customer service I received. Thrive just gained a loyal customer!
We're so glad to hear this! Thrive On!
Thrive Market carries good products in good price. Delivery is accurate and time is reasonable. Safely well packed.
Thank you for your review!
Answer: Also you should always stay on the phone with the rep until you actually receive the confirmation email. That goes for all interactions like this one with any business..
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market has a rating of 2.9 stars from 2,084 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 2nd among Meal Delivery sites.
Thank you for your review! We're so sorry to hear what happened to your father's order! If you have not already, please reach out to us at help@thrivemarket.com so we can resolve this shipping and delivery issue.