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Thrive Market

How would you rate Thrive Market?
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Texas
1 review
0 helpful votes
Follow L S.
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I appreciate Thrive and all they stand for. I pay for a membership to have access to the organic vegan goods they can provide in a rural setting which are otherwise hard to get. I enjoy supporting a company with values I align with. And then there's the Thrive reality of stranding people who are depending on them, who have paid in advance for their services and goods while celebrating that customer donations have allowed thrive to add many charity customers in need to the thrive community for COVID relief. I had all my own challenges as my thrive order did not come for a couple weeks past previously advertised delivery times, just having moved in the middle of COVID madness and arriving to my new dwelling with it's empty cupboards and fridge; however I'm not as fragile as some and I figured out how to take care of myself as I spent twice as much on groceries and double ordered and double shopped at a time when everyone is counting their pennies. My real disappointment was that I'd gifted my elderly father with a Thrive membership to support him in eating the organic functional cage-free diet he's supposed to be on after a couple years of health issues, and as his order did not arrive and did not arrive he's made continued trips to the local walmart (the only grocery available to him); and now after still not receiving the shipment, which was eventually cancelled, he will be going to walmart yet again and having another exposure which for him is more risky. I wholly applaud Thrive in their ideal of supporting people in need, and I am by no means promoting a me first attitude, however sometimes it's the people who are your regular customers who are the ones in need of support, and largely in need of those they rely on to just do their job well.

Date of experience: April 14, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review! We're so sorry to hear what happened to your father's order! If you have not already, please reach out to us at help@thrivemarket.com so we can resolve this shipping and delivery issue.

Pennsylvania
1 review
0 helpful votes
Follow Mike V.
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All of the products are of the best quality and the company is reliable. I am so glad I found it! Their website makes it easy to shop also!

Date of experience: March 17, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review! Thrive On!

Ohio
1 review
0 helpful votes
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Love service
June 30, 2020

So happy to have discovered this Market. Makes it so easy to read labels and ingredients. The prices are so much better than my local market

Date of experience: June 29, 2020
Thrive M. Thrive Market Rep
over a year old

We're so happy to be able to make your shopping a bit easier and cheaper!

Pennsylvania
1 review
0 helpful votes
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It is very nice to be able to buy health food products and trust the quality. Also able to find great gluten free, and vegan options!

Date of experience: July 8, 2020
Thrive M. Thrive Market Rep
over a year old

We're thrilled to provide those top-quality options for you, happy shopping!

Massachusetts
1 review
1 helpful vote
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Very disappointed, I had no contact with Thrive for years and suddenly last month I had a charge for membership $59 on my Visa. Very sneaky!

Date of experience: February 18, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your feedback! As a membership-based company, we have a recurring membership fee to allow our members access to free shipping over $49, free gifts and samples, extra savings and even more! We send out a reminder email as well as display when the membership will be charged in each account. If you have further questions or would like to cancel please email us at help@thrivemarket.com.

Ohio
1 review
8 helpful votes
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Membership Fee
May 15, 2017

I was charged for the membership fee. I contacted my cc company and Thrive Market. I would not order anything from this company. STAY AWAY!

Date of experience: May 15, 2017
Wisconsin
1 review
0 helpful votes
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Excellent!
May 9, 2020

High Quality products that taste good and are good for you at great prices and exception customer service.

Date of experience: May 8, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review!

Florida
2 reviews
0 helpful votes
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I love the many products. I find what I need for my healthy lifestyle. Customer service is wonderful.

Date of experience: February 21, 2020
Alabama
1 review
1 helpful vote
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AMAZING CUSTOMER SERVICE!
February 12, 2020

I could not be more pleased with the customer service I received. Thrive just gained a loyal customer!

Date of experience: February 12, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad to hear this! Thrive On!

California
1 review
0 helpful votes
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Good
February 11, 2020

Thrive Market carries good products in good price. Delivery is accurate and time is reasonable. Safely well packed.

Date of experience: February 11, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review!

Overview

Thrive Market has a rating of 2.9 stars from 2,084 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 2nd among Meal Delivery sites.

service
185
value
189
shipping
170
returns
105
quality
163
This company responds to reviews on average within 3 days