Out of things and don't have things that most stores have. You would think paying membership fees for better services.
I love the choice of natural products at an excellent price. The website is easy to use and I enjoy building Thrive cash!
We're so happy to hear it, Kathleen, thanks for sharing!
So far, so good. I placed my first order, and the web site was easy to use. I like that they accepted PayPal.
We're glad to hear you had a good ordering experience! Thanks for being a member, Stacy!
Excellent products, prices and customer service with a huge selection to choose from. The App is user friendly and super easy to navigate.
Thank you for your review! We're glad you're enjoying the app. Keep On Thriving!
I had a damaged product upon arrival and Erwin was fast, super friendly and very helpful. He had the issue resolved in minutes!
Thank you for reaching out. We're sorry to hear about your order but are glad our Member Services Team was able to help! Thrive On!
I love Thrive Market & the healthy groceries I can get there for great prices! They also really care about & help others.
Donna! Thank you so much for your review.
I like being able to buy environmentally friendly items for recycling, composing, etc., and this site makes it easy to find these items.
Awesome, thanks for sharing!
This has been such a wonderful service during the covid pandemic. I reside in a rural community with limited resources, Thrive has come to my rescue.
We're so happy we can fill a need for you, especially during this time!
This was a very easy process. I found things I don't have at my local stores. I am egar to try everything I've ordered today. Thanks!
We're so happy we've been able to make your shopping a little easier, thanks for sharing!
Really loving the eco-friendly packaging for the delivery! Also it doesn't take very long to arrives.
Thanks for sharing, Sara!
Great selection of range free items, organic item with great shipping and customer service. Wonderful savings.
We're glad you've been enjoying everything!
Was very upset to find out that the advertised $20 off first order didn't apply. I ordered any way to save me a trip out of town to get a few things.
Hi Andrea! We're so sorry to hear you had an issue applying the promo, our Member Services team would be happy to help with this.
Customer service is excellent, products that I order are always good, I will continue my membership.
Thank you for your review! We're glad you're enjoying your membership and are happy you're staying on. Thrive On!
Always the best organic foods, never received anything except quality service. The shipping is very quick.
Awesome, we're so glad you're enjoying everything, Donna!
This site is wonderful! Easy Peasy! So helpful. Lots of selections. Planning will be easy now. Such quality!
We're so happy to hear we've been of help to you, happy shopping!
Terrible customer service! We were getting ready to start our child on a special diet and wanted to place an order. I also wanted to apply for thrive gives but I had questions. No one wanted to answer the questions, they just told me to apply, so I did. My husband is a high school guidance counselor and coach, and I am a nurse. My question was simple: do either of those count as either first responder or teacher to qualify for thrive gives. It was frustrating that no one would answer this question and instead I took the time to fill out the application. In the meantime I went ahead and placed an order because as I said earlier we were getting ready to start our son on a special diet. I never heard back from anyone about the thrive gives application, but now on my membership status it says I'm a thrive gives member. I thought I should double-check to make sure that I was in fact approved (since my account clearly stated I am now at thrive gives member) and that I will not be charged another membership fee at the end of my paid membership. Sure enough, "Justin" told me that I am not a thrive gives member because after I placed an order, my thrive gives application was canceled. It made zero sense to me. Especially since no one ever mentioned that my application would be canceled if I paid them a membership fee and placed an order. And I never received any communication stating that my application was now cancelled since I was a paying member. Also, the only reason I can think of that it actually says I am a thrive gives member, is so that I would not even think to cancel my membership before they charge my credit card again because I would assume it was free. I'm really glad I checked. Justin seemed very disinterested in my confusion and disappointment. There was never once an apology for the confusion and lack of communication or a "how can I make this right"? He just repeated the "facts" over and over that my application was canceled because I didn't give them time to process it before placing an actual order. Customer service is what wins me or loses me. In this case it was a huge lose.
Whenever there has been an issue and both times it wasn't even their fault, they are so quick to resolve it at their own expense.
Thank you for your review! We're happy we could help. Thrive On!
I love the effort the put into finding great products and taking care of their customers! I am excited to continue shopping with them in the future!
Awesome, thanks for the review!
A great place to find better-for-you products and items for a grain-free diet. Love that there is a way to donate on every shopping purchase as well.
Thank you for your review and for supporting our social mission!
I appreciate how Thrive Market caters to all lifestyle types! I can find high quality and unique vegan items that I cannot find at my local grocer.
Thanks, Kae! We are thrilled to hear that you have had nothing but success with finding products that fit your Vegan lifestyle. Thank you for choosing Thrive Market!
Overview
Thrive Market has a rating of 3.1 stars from 2,099 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrive Market most frequently mention customer service, grocery store and great products. Thrive Market ranks 2nd among Meal Delivery sites.
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- Culver City,, CA,
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. During this time we are experiencing higher than normal restocking times and rates. We understand the inconvenience and we're doing everything we can to ensure that we're getting the products our members love back in stock! Thank you for your patience during this time.