Thrive Market

So a YouTuber I follow partnered with Thrive and they gave her followers a promo code for $20 off your first 3 orders. I thought cool I will try it. Tried it and didnt love it. For the price I was paying and the products I was purchasing it just wasn't worth it for me. So I wanted to cancel, no hard feelings just didn't want to continue. Long story short I took me a while to even figure out how to cancel. There is no "Cancel Membership" button, no you have to call, emial or chat. So I choose to chat as it seemed the most convenient for me. Well after 15 mins and being "politely" pressured into continuing my subscription, I think I have finally cancelled my trail membership.We will see at the end of the month if they try to charge me the anual $60.
I wouldn't go as far as to say they are a scam but they definitely are sneaky. Thrive, up your customer service and make canceling your trail membership easier! I should not have to spend a half hour searching and then having to be so damn persistent just to cancel a FREE trial membership! I might have come back because lets be honest it is convenient but I will not be renewing my account after this lousy customer service.

I appreciate Thrive and all they stand for. I pay for a membership to have access to the organic vegan goods they can provide in a rural setting which are otherwise hard to get. I enjoy supporting a company with values I align with. And then there's the Thrive reality of stranding people who are depending on them, who have paid in advance for their services and goods while celebrating that customer donations have allowed thrive to add many charity customers in need to the thrive community for COVID relief. I had all my own challenges as my thrive order did not come for a couple weeks past previously advertised delivery times, just having moved in the middle of COVID madness and arriving to my new dwelling with it's empty cupboards and fridge; however I'm not as fragile as some and I figured out how to take care of myself as I spent twice as much on groceries and double ordered and double shopped at a time when everyone is counting their pennies. My real disappointment was that I'd gifted my elderly father with a Thrive membership to support him in eating the organic functional cage-free diet he's supposed to be on after a couple years of health issues, and as his order did not arrive and did not arrive he's made continued trips to the local walmart (the only grocery available to him); and now after still not receiving the shipment, which was eventually cancelled, he will be going to walmart yet again and having another exposure which for him is more risky. I wholly applaud Thrive in their ideal of supporting people in need, and I am by no means promoting a me first attitude, however sometimes it's the people who are your regular customers who are the ones in need of support, and largely in need of those they rely on to just do their job well.