TicketCenter

In November 2021, i purchased 1 ticket to South Carolina womens basketball home game vs. UCONN. That game was canceled and a game vs U. Mississippi was scheduled at the same time. I attest that that is a completely separate event, i care nothing about seeing U. Mississippi. Since it was canceled i should get a refund.

I went to buy tickets for a concert, saw that all the sudden they were 3X the price I had seen a few days ago. I didn't realize it was a different site. The family we were going with said they couldn't go anymore because of the inflation. I bought for my family, and then realized this was a total Scam! Our night out with this other family was cancelled and I have these $125 tickets per seat for a 39 dollar concert. Why can't the BBB shut them down?

On August 4,2023, I clicked on an apparent old website for the Tourist Minor league team tickets that directed me to Ticket Center. I thought nothing of it. I came from an expensive area so ordering tickets for $87.55 a seat didn't seem unusual. Ticket Center sent detailed instructions to obtain the bar code that didn't work because I wasn't on the correct website even though it had the Tourist logo. I called the stadium and learned that the website I was using was old, ticket center was third party (I thought that was the only way to purchase tickets) and the seat I ordered actually cost $17.50. I contacted Ticket Center and they refused to refund my ticket and I filed a dispute with my credit card.

We purchased tickets to an XFL game that was cancelled because of the Pandemic, Purchase was made on Feb 9 for event on March 29. When cancelled, I expected to get a refund. In May finally got email from ticket center telling me they were not refunding but giving store credit for a future event. Told them it was not acceptable and I wanted a full refund. They ignored this. Filed a dispute with the credit card company(AMX). THought they would side with me but they did not. Again contacted Ticket Center telling them I needed a full refund, that so called store credit was not acceptable. They refused with some BS about the upheaval caused by the pandemic and that the government said they could not give refunds. Finally filed a complaint with the BBB. Documented my complaint with the facts and the last email from Ticket Center. Today, July 31 the full refund hit my credit card. Thanks you BBB.

We ordered two tickets for Diana Ross at the MN State Fair. We ordered tickets on the ground level, but got tickets in the 3rd to the last row, way up in the grandstand of an outdoor venue. The tickets came by email, but were not in our name, but someone else's name. He apparently purchased 8 tickets (the limit) at $40/ticket and turned around and sold them for more than double. We were charged $219 for 2 tickets, which would have cost $80 if we bought them from the State Fair site. If you aren't careful when buying tickets from a legitimate source, you get redirected to this scam site where you can pay more than double the price. We are older and not tech savvy and have learned a lesson!

This site is overpriced and unhelpful even while your order is processing you are unable to change anything and their support is extremely unhelpful. I wouldn't suggest using this site to buy tickets for anything.

DON'T BUY FROM THIS PLACE! I purchased 2 tickets advertised for 55 dollars each, was charged 110, and then only given one ticket. They claimed that it was upcharged for their profit and the rest was fees which I understand, however thinking you are getting 2 tickets and finding out you only got one is unacceptable. They also refused to give me a refund when I discovered this or offer any solutions. I tried to resell the one ticket that I did have but was not allowed to because it wasn't one of the "selected events" that you can resell. Will never purchase through this scam of a company ever again. Bull$#*!

I purchased orchestra tickets however when i recieve those tickets in my email, Which you have to confirm to see them, I noticed that not only was I not in the orchestra but I was put in the farthest seats back. Those seats that I paid for were $380, when I requested a refund, they refused. Save your aggrivation and stress and dont bother purchasing from them! You will lose your money.

I mistook TicketCenter for TicketMaster and bought 4 tickets for the Nutcracker Ballet by Arizona Ballet Company. TicketCenter charged $96 per ticket plus $87.50 in fees. On the page of ticket prices, there was the statement: "Tickets going fast!" I checked that I read the statement "no refunds." So far, stupid is as stupid does. My fault. Then, after concluding the sale, I realized that it didn't sound right that a local production of the Nutcracker would be almost $100/ticket (although I had just been in Manhattan, where that would have been a bargain), so I went to the theater's website, which took me to TicketMaster, which sold the same seats for $37 with minimal fees; hundreds of tickets were available. I immediately tried to call TicketCenter on the number on their website and found that you cannot actually reach TicketCenter. You reach an intermediary hired by them who asked if I had checked the "no refund" statement. End of conversation. TicketCenter sent an email telling me that I had to accept the tickets online, which I did not do as I was disputing the charge as a scam with my credit card company. I lost. We did not see the ballet as the dispute took longer than it was playing. $471.50 down the drain and a very expensive lesson learned. Learn from my mistakes. Go to TicketMaster instead.

I HOPE PERFORMING ARTISTS SEE WHAT HOW THESE PEOPLE ARE EXPLOITING THEIR FANS.
THIS COMPANY CHARGED MY 80YO MOM OVER $200.00 MORE FOR CONCERT TICKETS IN AUGUST 2022 AND WONT REFUND THE MONEY OR CANCEL THE ORDER.

We paid $491.00 for Peter Frampton concert. We never received our tickets. Spoke to several customer service representatives and they were not helpful.

They charged me almost $400 for tickets that I didn't order and they won't refund my money or escalaTe my call to anyone. Thrives on a corporate level. How terrible.

Too much to explain but they are on the business of deceiving the clients by hijacking your order through reputable companies. You will absolutely regret doing business with them

I know the covid 19 had a lot of consert and show canceled and changed. They gave in store refund but not cash refund. I know they recieved their cost back but required me to get other tickets from them, but I cant find a dam thing they have that I want to go to. Worst part is customer service was unprofessional, unhelpful and didnt care about trying to help me with tickets or even talk about a refund well never ever buy though them again.

This site charged me an absurd amount more than ticket Master (use that instead) plus I swear they must pay a bit extra to ensure they'll be the top site to appeare on the search even if you search up ticket Master. They have all sales final policy so if you accidentally use this site I guess it's tough luck. I've learnt that now. DONT USE THESE RIP OFFS

I paid $400 for tickets I never received. Filed an investigation on it. It took over 2 months of me following up with them to find out they will not reimburse me. Horrible horrible experience

I purchased tickets on 4/2/23 for a 6/25/23 baseball game. On 4/3/23 I received a confirmation email with the e tickets- I didn't open this email until the day before the game and I noticed someone else's name was on the tickets and they spent $50 less per ticket. I overall spent over $300 for 4 tickets!
I called the baseball ticket box office and the employee couldn't find my tickets by using my last name she then tried by looking up the seat, row and isle- confirmed the other persons last name listed on the seats, she basically told me that this is a normal occurrence with these 3rd party sellers and she would find me different seats once I got there. THAT'S NOT WHAT I PAID FOR! The employee was very helpful in this situation however we ultimately decided not to go because who knows what seats I would have gotten! This is absurd and 3rd party sellers should be banned from ticket sales. Thank you for ruining a Father's Day gift from my son to his father and grandfather

This site is a scam! I paid $417 for tickets that they "sent" me. However the link to accept these tickets does not work. It's been 3 weeks now that I've called EVERY SINGLE DAY trying to find out how to get my tickets that I bought to give as a gift, and they cannot recover them. They refuse to give me a refund as well. THEY ARE A SCAM AND STEAL YOUR MONEY! Do not use them!