TNT Express

Brisbane to Cobar via Melbourne? Who the f!@#%ck are you kidding? Lost items, poor service, pathetic timeframes and a total lack of care. NEVER AGAIN. EVER.

My parcel is delayed by 12 days and 2 days befor it was came in my city but till not delivered. Please dont use tnt anymore

Package delivery failed over 7 times, still not delivered till now. For no good reason.
They claim to provide a contact number but they never call back and riders are not ALLOWED to call either.
As of now the package is LOST and can't be located at the Depot.
Customer service representatives are extremely RUDE and not helpful.
I call them every single day for 8 days straight, they claim to send in a redelivery request but it never works.
Representative Erica advised to call TNT number next time and ask for Erica to avoid reexplaining my situation every single day. Today, TNT representative (ALAN) picked up my call, extremely rude and indirect responses. He refused to transfer me to Erica as advised and hung up the phone on me. He told me "he doesn't care what happened the past 8 days he only cares about the last note which says the package can't be located.

THIS IS UNBELIEVABLE and I can't stress how much FedEx messed up by cooperating with this disgusting, shame of a courier service.
TNT is the worst, never use.

Their customer service is just nothing and disgusting to be specific. They never delivered to my package, only tried it 1x, and said that one one could take the delivery when the reception was opened who takes the deliveries for everyone! Plus on the app it showed that they did deliver and was signed for, then on the other page it said it wasn't, so messed up and confusing! Then by the time the reception confirmed they don't have it for sure and I contacted them they sent my package back to the sender and they wanted me to pay a $25 re-shipping fee for their own fault of non delivery. They didn't try to deliver any other times or send email or message on thr app before sending back. However, they said to the sender that they tried 2x, then few days later they told them they tried 3x actually, clearly a lie! Nothing shows on the app or online from this, only at once! Unbelievable and disgusting customer service, and forcing me to pay for a high amount of money to deliver again and lying about is unbelievable, and they couldn't admit and organize it with the sender company either...

NEVER USE THEM IF THERE IS ANY WAY!

Wasting so much of my time with dealing with this whole issue just to get it not even sorted, because they just unable to solve anything!

I am not a direct costumer and I will never will be after the terrible experience I had with one of his drivers in Bristol.
On then 16/12/2021 around noon, I was driving to Bedminster in Bristol, while I was going to take Bedminster Bridge Roundabout there was a driver from your company TNT with plate number: DG63 XPF that almost caused an accident.

I put the indicator going towards Coronation Road, the TNT dirver saw that I was going to that direction. Once I was half in the lane to continue to Coronation Road, the driver was pushing me out of the roundabout, getting extremely close to my car. When the traffic light was green to continue towards Coronation Road, your driver quickly overtook me and he parked the van on the left side of the road at the beginning of Coronation Road. Suddenly I was about to pass his van that was already parked, and he waited till I was passing to quickly open the door of his van, so I could not have time to react and avoid it. Luckily no one passed in the next lane. This could have caused an accident and resulted in injury to myself and others, due to the recklessness, hatred, aggressiveness, and harassment received by the driver of the company TNT. I want you to know that drivers like this cannot exist by inciting risk on the roads. I hope you are aware of what your driver may have caused. I had reflexes, someone else might not have had.

Quite happy to take your money, backed up with pathetic service. These people should get out of the delivery business and try something else.

Abszolutly terruble service
They stolen my parcel, and they said it has been signed for it. Lost £120 because the seller used that service