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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 87.3%
Positive
178
Neutral
5
Negative
21
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user feifeic1
Germany
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

The CV writer Silas has done his job very efficiently. I have received the first draft of my CV in a few hours after the job was assigned to him. His work is absolute professional. Since I am considering of switching the branch and job location, it made the editing of CV and cover letter difficult. However, after I post my re-writed CV on the job portal, I became the message of the target branch. Many thanks on Silas.

Date of experience: March 29, 2021

Thumbnail of user laurab2442
New York
1 review
0 helpful votes
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June 25th, 2021
Verified purchase

The writers at TopResume are Topnotch! Gavin transformed my resume to reflect my achievements. When I read the first draft I wanted to read more. I am confident in my job search now. I highly recommend. Thank you TopResume!

Date of experience: June 25, 2021

Thumbnail of user ritac37
Canada
1 review
0 helpful votes
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January 17th, 2017

I always thought I had a pretty good resume and cover letter, but after going through this service I realized that I had been underselling myself all along. The writer that I worked with, Traci, was excellent. She took my suggestions into account and gave feedback on what items should be highlighted and what shouldn't be. I am very pleased with the end result.

Date of experience: January 15, 2017

Thumbnail of user eddem
Missouri
3 reviews
1 helpful vote
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July 16th, 2016

I have to say that I was a little worried if this would be worth it. I bit the bullet and did it and can't be any happier. I have been looking for jobs for about a month and there was a day that I started to use my new resume... and it is like night and day. I have gotten a lot of interviews lined up with the job reqs that I used my new resume... way more then before I got my new resume. So it has been a great experience and happy to have done it. I recommend it to everyone.

Date of experience: July 13, 2016

Thumbnail of user mikem521
Illinois
1 review
0 helpful votes
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June 8th, 2017

I needed to give my resume some new life so I found TopResume and they were great to work with. I chose to do the resume, cover letter, and LinkedIn profile review and Alena was amazing to work with! She took several samples that I provided her and returned all three items within one week (resume within a day) and they were all very well done and I didn't even see a need to do a revision. Overall outstanding service and would recommend to anyone looking to breathe some fresh air into their resume, cover letter, and LinkedIn profile.

Service
Value
Quality

Date of experience: June 6, 2017

Thumbnail of user susanc208
Oregon
1 review
0 helpful votes
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September 18th, 2016

I enjoyed working with my resume writer Staci. I felt like she was interested who I was as a person. Plus she did a fantastic job taking my resume to a new level. Worth taking advantage of this service.

Date of experience: September 16, 2016

Thumbnail of user kasraj1
North Carolina
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

They delivered and responded very fast and were very efficient.

Date of experience: June 27, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Kasra,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority.

If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Thumbnail of user sarahk163
California
1 review
1 helpful vote
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January 17th, 2018

Before Christmas, I had maybe 2 interviews for a public relations job. I got my resume and LinkedIn redone by TopResume and I've already had at least 7 interviews in just two weeks. Thank you, thank you, Lynda, for all of your help! AMAZING

Date of experience: January 17, 2018

Thumbnail of user maylinnm
Florida
1 review
1 helpful vote
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August 27th, 2016

I am very impressed and pleased with my resume rewrite, cover letter and LinkedIn rewrite. My writer gave my resume a professional face lift and highlighted my skill set and experience. The cover letter is exceptional and very professional and the LinkedIn service was a great ad-on that was easy to incorporate my skills via social media. My writer was great and exhibited a high level of professionalism. I couldn't be happier with the Top Resume service!

Date of experience: August 25, 2016

Thumbnail of user eviatarg
Israel
1 review
0 helpful votes
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September 29th, 2019
Verified purchase

Inspiring
They showed me atatistics and explaind things that i didn't know before.
I am not sure that I agree with everything the skilled competitions are that many but the points were very well explained.

Date of experience: September 26, 2019

Thumbnail of user lalenal
New York
1 review
0 helpful votes
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March 10th, 2016

My writer, Paula did a fantastic job! I sent her alot of information, and she was very thorough in her follow up questions, asking me detail that hadn't even occurred to me. The drafts and the final version by the deadlines she set. I was impressed with how she put everything I shared together so well into a resume that was even better than I had expected.

When I was dissatisfied with the initial cover letter she provided, she didn't challenge me or dismiss me. She asked more questions to understand what I was envisioning. The result was a perfect merging of her professional guidance and my preferences.

Had never heard of Top Resume until stumbling upon them last month, and I am more than satisfied with the result, definitely recommend!

Date of experience: March 10, 2016

Thumbnail of user richardt353
Canada
2 reviews
6 helpful votes
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February 11th, 2019

While TopResume's "Free Review Offer" provides a great bait at to hook eventual client,
The second phase is far away from useful. The ratio Quality/Price cannot be worst. How can I trust a company to review professional documents when the writers communicate in a doubtable English, and expressed limited abilities to really understand the job market
Needs? How can anyone can rate their service as excellent unless it is possible
To verify their true identity of past clients? I sense that they used general
Guidelines and relevant information available online to rewrite curriculum vitaes.
The best word to describe their level of competency is amateurism. Unless you
Have $ to throw out of the window, do you research of a valuable company which
Master the skills of writing powerful resumes and cover letters, or do it yourself using a similar same modus operandi. Sincerely, STAY AWAY like the
Plague!

Tip for consumers:
Do your research browsing the Web. Do not trust a company with no refund policy asking to pay upfront for a product that you cannot verify before end.

Products used:
I had to write my resume by myself in order to have a slim chance of being selected by employers.

Service
Value
Quality

Date of experience: February 11, 2019

Thumbnail of user deborahd38
Pennsylvania
2 reviews
0 helpful votes
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May 18th, 2016

I needed a new resume, my old one wasn't working. I gave Top Resume a chance and I was amazed at the results. I got a few interviews and 2 possible jobs. My resume and cover letter is perfect and worth every penny

Date of experience: May 18, 2016

Thumbnail of user camm36
Colorado
1 review
0 helpful votes
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November 19th, 2016

I got immediate results with my resume. The format was very eye-catching and the skills and such were showcased extremely well. The feedback I got from several companies was that is was a great resume. This is money well spent.

Date of experience: November 16, 2016

Thumbnail of user courtneys77
Texas
1 review
0 helpful votes
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May 18th, 2017

My TopResume writer did an AWESOME job with my resume and cover letter - it was worth every penny! I wanted to switch industries and was really stressed about how to take my current duties and frame them for a totally different career, and my writer NAILED it. I received a call within a few hours from the first company that I applied with, and both hiring managers complimented my resume as one of the best they had seen. Very please overall!

Date of experience: May 15, 2017

Thumbnail of user davidg348
District of Columbia
1 review
0 helpful votes
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December 18th, 2016

As a project manager, I've reviewed hundreds of resumes and seen plenty of things that I've liked and didn't like. However, when it came to my own resume, it was difficult to take an objective look at what should be kept, cut, reworded, or prioritized. TopResume was able to take that objective outside look at my resume and really focus on what was important. Then ensured that all the "key words" were used and the formatting was more presentable.

Date of experience: December 15, 2016

Thumbnail of user saraao1
Texas
1 review
0 helpful votes
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January 19th, 2016

Nika did a great job with my resume and designed it in a way I never would have thought of. I feel more confident in my job search with my skills and abilities highlighted in a way that is professional and top notch. Thanks!

Date of experience: January 19, 2016

Thumbnail of user elenaj6
Indiana
1 review
0 helpful votes
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April 10th, 2019

I honestly thought my resume was fine, but I decided to have it critiqued anyway. I was so surprised to receive an extremely detailed email about different aspects of my resume that can be improved and examples of how I can change them. It wasn't just about how my bullet points were written, but about the appearance and the overall impression that it gives of my experience. TopResume uses the same type of scanning machines that many companies use when reviewing resumes, so it is really helpful to see how your resume is read through those machines. They even explain how the machines work to gather info from your resume. It was extremely helpful and free!

Date of experience: April 9, 2019

Thumbnail of user ahmadb23
Saudi Arabia
1 review
2 helpful votes
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January 24th, 2019

I got the career evolution (resume + cover letter + linked in) and it was awesome I was really impressed by the quality of the resume and cover letter I received and linked in profile, and my writer did an excellent job customizing the content to me and my desired job description.

Dale did a great job with all the scope assigned, i am really satisfied..

Date of experience: January 23, 2019

Thumbnail of user davidd1386
Massachusetts
1 review
3 helpful votes
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December 30th, 2019

What can I say other than the resume I received was laughed at by a number of reviewers and two recruiters told me that it looked dated, convoluted and hifalutin. I was told by a number of people that it was unprofessional looking and hard to read. Stay away from TopResume. They are a group of people out to make money on those that really need help. I felt like I was getting kicked off a lifeboat. When I had a problem, it took them over a week to decide if they could help and ultimately they said we can't give you any type of refund, but we will re-write the resume for you. Really?! Stay away from TopResume. They should be called BottomResume.

Date of experience: December 27, 2019

Thumbnail of user stephent530
California
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

I engaged TopResume to redo my resume, create a cover letter, and to redo my LinkedIn page. They promised to have an initial draft of my resume completed in a week, and I received the first draft within 2 days. I submitted questions and suggested changes twice within 4 days, and had the final copy of my resume completed on day 6. Very impressive. A day after completing my resume, I had the cover letter and text for the LinkedIn profile the very next day. I was very impressed with the service. While there were no official typos, in some cases there were some minor issues I needed to modify. This was minor and I was very happy with the results. I'm using them to create two different resumes for me in addition to the first (for different industries).

Date of experience: December 1, 2020

Thumbnail of user stephend35
Arizona
4 reviews
7 helpful votes
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August 23rd, 2015

I was very happy with my experience with topresume. The template used was very professional. In fact one of the employers I applied for commented she liked my resume design. My resume writer was very responsive to my questions and request. It is expensive but it seems to be inline with what other companies are charging for the same service. In fact I'm thinking of using them to rewrite my Linkind profile. I would suggest TopResume to anyone that is having trouble getting interviews but is well-educated and/or has some good experience that are inline with the jobs you are applying.

Date of experience: August 22, 2015

Thumbnail of user tammyer
Illinois
1 review
0 helpful votes
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March 25th, 2017

I was very pleased with my new resume! I was limited in my language when attempting to rewrite my resume. TopResume asked me about my work experience and the results were amazing! I was very pleased and I've recommended TopResume to a former coworker.

Date of experience: March 23, 2017

Thumbnail of user neald11
Pennsylvania
1 review
0 helpful votes
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July 10th, 2016

I avoided getting my resume professionally written forever. I was not getting hits and applying for hundreds of jobs I was totally qualified for and in many cases overqualified for and was just not making any traction. I bit the bullet, had the resume professionally written and started getting responses back on the day I began to use it. I would not hesitate to use them again in the future

Date of experience: July 8, 2016

Thumbnail of user naifoo
Saudi Arabia
1 review
0 helpful votes
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May 10th, 2023

Totally different from my ask

I hade 2 version the second one is worse than the first one¡¡

Also the 2 nd cv targeted position is different than my request!

The reading is not perfect as expected

Service
Value
Quality

Date of experience: April 10, 2023

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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