TopResume

Just spent $219 on a resume rewrite and cover letter and they were no better than what I could do myself. I have used the new formatted resumes for about 30 job postings and received little response for jobs I am qualified for.
I would not recommend using their service.

I wish I had read the negative reviews on this, and other, sites before purchasing a service with this company. At least those reviews received a service, if only a poor one, but I never even got that.
In early July I purchased a resume update service, where they were supposed to help with adding my most recent employment history to an existing resume. From the purchase date to a month later I had to chase them up four separate times asking on the progress of my order. They kept assuring me that it was fine and that I would hear from a writer in a couple days. Finally on the fourth chase up they told me that they were not able to link the update service I purchased to an existing resume and therefore no writer had been assigned to complete the service, so I guess the first few people I talked to were just leading me on. At least now they knew what the issue was, but they still didn't know what to do about it. So rather than fix it they started offering me services other than the one I paid for. After a while I just requested a refund, which they agreed to after keeping over half of the price I paid as a cancellation fee.
So basically I gave this company a donation, and got nothing in return except too many back and forth emails/calls with their abysmal customer service team.

A bit slow on finding the match writer and need certified & enrichment of your solutions to meet the needs

I was very surprised as I expected a personal service making my CV better than it was before, whereas what TopResume sent me looks like something coming out of a "google translate" type automated tool. The CV has lost all of its specificity and multiple points are grossly incorrect. I have exchanged multiple times with the reviewer, but there were too many comments. Maybe this service would have been good if I had no CV to begin with, but in my case, I have lost 200$ in a scam. I have asked for a refund but have not received it yet.

The writer assigned to me ignored my request to reposition my resume for a career change. I've repeatedly questioned her edits and received no explanation. My conclusion is that the writer didn't know what she was doing.

I even submitted one of her revisions into TopResume's evaluation tool which reinforced that the writer had not delivered the promise of helping with career changes.

My interaction with TopResume has let me know that I made the right call, despite multiple attempts and not having de desire outcome, A week after could no express the joy I've been receiving in words.

TopResume's "Industry Experts" are the young kids out of school who cannot find job anywhere else. They are given templates to create the "professional" resume. People who do critiques have to analyze 100+ resumes in on hour with little or no breaks in between. Save your money and save the kids.

Please make sure you view all reviews for Talent Worldwide. This is the same company as TopResume. I went to the BBB site to find them. You can live chat with the BBB and they can provide you to the link for this company.

I believe the service was worth it, helped simplify my overly-complicated resume.
Just finished it yesterday, so time will tell if it will generate more responses.

The person I got matched up with had no idea what he was talking about in regards to the IT Networking Field. He would put things that made no sense as achievements as well as call certain terms something else. For example he called RDP a routing protocol. Horrible experience and I had to constantly tell him how to do his job

Title: Extremely Disappointed with TopResume's Elite Executive Priority Package

I purchased the Elite Executive Priority package from TopResume on 8 May 2024, expecting top-tier service given the premium price of $749 USD. Unfortunately, my experience was far from satisfactory. Here's a detailed account of my experience:

1. Missed Deadlines:
- I filled out all necessary information on 8 May 2024 and was promised the first draft by 10 May 2024.
- Despite this commitment, I did not receive the draft on time. After multiple follow-ups with the Account Manager, I was informed that they were still searching for a writer.
- The first draft was finally delivered on 16 May 2024, well past the promised deadline.

2. Poor Quality of Work:
- The resume and LinkedIn profile provided were of subpar quality, significantly inferior to my current resume and LinkedIn profile. This is unacceptable, especially considering the high price and the promise of working with top 1% resume writers.

3. Unresolved Refund Request:
- On 13 May 2024, due to the delays, I requested a refund, which was ignored.
- Upon receiving the poor-quality draft, I reiterated my request for a refund. TopResume offered only a 15% refund and encouraged me to continue with the project, which I declined.
- Despite numerous follow-up emails, my request for a full refund was consistently ignored until 6 June 2024, when TopResume reiterated their refusal to provide a full refund.

TopResume was highly recommended by various websites, and I had high expectations for their service. However, the combination of missed deadlines, poor-quality work, and unprofessional handling of my refund request has left me extremely dissatisfied.

I cannot recommend TopResume based on my experience and urge potential customers to be cautious before investing in their services.

Overall it was a good experience, just delayed at times. Resume writer was very easy and pleasant to work with and connect. End result was great.

I have yet to receive a response on my purchase of Resume posting service

I was able to learn the difference between describing what you achieved versus what you were able to complete. Achieving is the output of the actions.

A top CV writer was ordered at a cost of 249 dollars.
A writer was assigned immediately, who sent a very poor draft a few days later. As far as I can tell, the writer barely bothered to read and understand my 30-plus-year CV for a C-Level position.
Having exchanged a few emails with the writer, I received another automated email stating that my writer had to withdraw from the assignment due to an emergency... I challenged the writer to think ahead by using language that resonated with my industries and 2023, which clearly resulted in this outcome.
Other automated emails have been received stating that they will assign a Top writer to my order, despite the fact that it was supposed to be my initial order.
Despite today being the deadline, I received another automated email stating that my 'top writer' was busy with other assignments and would contact me shortly...
I am not interested in using a service whose people abuse the trust of its potential clients.
A full refund has been requested.
Shocking experience!

I paid for the highest package as well as $75 for priority delivery and I got a poorly written CV that was full of grammatical errors, the writer butchered my original CV, threw out important experience points and after 5 days got the same with a bunch of comments and only a title change. I also didn't get a LinkedIn profile makeover by the deadline so other than a cover letter, I didn't receive what I paid for. Their writers are poor and they have zero customer service. No one has responded to my complaint to date, and I think they are buying time till the edit window closes. Stay away and save your money as I feel that I was robbed by professional scammers!

I took a leap of faith with TopResume as I had never heard of them before. I was pleasantly surprised by the response time and shocking results.

Thank you!

I paid TopResume for their "Premium" resume service. The entire experience has given off scam vibes.

Every step of the way they try to upsell you with additional services, both during the initial process and with endless follow-up emails.

The resume their writer provided for me (after a week of time) is utter garbage. It was not written by a professional or anyone that has so much as a single clue about my industry (software). They took phrases from my own LinkedIn profile, copy/pasted them into my resume, and bloated every single phrase with completely meaning drivel. Rather than highlighting my experience and achievements, they turned my resume into an incomprehensible, poorly formatted mess.

They introduced spelling mistakes. They made up things that I never did and presented these as hard facts. They introduced phrases that simply don't make sense.

I could not imagine a worse mess.

This company does not provide professional services, they are scammers. Avoid them at all costs!

Following the resume critique provided by Top Resume, I took Top Resume services paying $219. After working with "resume expert" over two weeks to get revised version of my resume which, naturally, was expected to address all the concerns in the initial resume critique.

However, my new resume scores only 25/100 on management score (my earlier resume scored 55/100). Given the resume critique had highlighted 55/100 as one of the critical improvement areas, I see this resume re-write and Top Resume services as not useful at all. Hoping to get a full refund given their services failed miserably on the parameter they had set themselves.

This place is garbage. The resume they produced was so poorly written and formatted, I was embarrassed to see my name on something so awful. Top Resumes trash products is only outdone by their trashier customer service. GO ANYWHERE BUT HERE!

Top Resume is not worth the money! My resume writer (who I think was a bot) crammed my information into a template. She gave me canned answers to my questions and simply made my current resume look pretty. I never had a conversation with her, verbal or written, about my profession, experience, or skills. The cover letter I received is terrible, and I will not send it to potential employers.

What a scam!

Had wording such as "Maintained drone maintenance". Really? Are you that in adept at speaking English to see the issue there?

Quality of a Fiverr Resume writer. Stay away from these people!

I'm really glad to have found TopResume. My writer did a phenomenal job in rewriting my resume. She was very thorough, prompt, and a TRUE Professional. I highly recommend this company for anyone and everyone who is looking to modify their resume or creating one from scratch. Reasonable prices and exceptional customer service. Keep up the great work!

Professional looking resume with keywords appropriate for my fields and formatted to look appealing. Turnaround time within time frame promised - roughly 1 week. I did have to fix a spelling error, and correct my email address however, so make sure you proofread carefully (which should be doing anyway).