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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
That was a good investment. It was worth every penny. I would strongly recommend your expert resume writing service to anyone who needs such assistance.
Date of experience: April 11, 2021
It was eye opening and while I appreciate the corrections that the reviewer suggested, I have had no problem whatsoever getting employment. Therefore I'm going to leave my resume as is for now.
Date of experience: August 1, 2021
Fast turnaround even without the priority purchase. Rewording and reformatting provided. I cannot say yet if it will get me a new career, but I feel more confident in my Resume and Cover Letter now!
Date of experience: September 5, 2016
I recommend TopResume to anyone who hasn't updated their resume in a while. They did an excellent job quickly helping with resume, cover letter and LinkedIn profile. Great service!
Date of experience: August 25, 2016
They took my resume, which I had though was pretty good, and improved it. The formatting made a big difference as did the elimination of non-critical info. Nice job
Date of experience: August 31, 2016
My resume expert Patty did an outstanding job for me. She was very responsive and turned the work around in short order. I would highly recommend Top Resume service should you need it.
Date of experience: June 28, 2017
Albert created an extremely professional and attractive product that I'm already getting results with. He even went the extra mile of educating me on current resume vernacular and etiquette.
Date of experience: June 2, 2022
Really enjoyed their honest feedback and pointed out some opportunities when it came to my resume. Very detail explanations and great insights. Excellent work by TopResume! Thank you :)
Date of experience: August 28, 2018
I've received an exhaustive critique on my resume that helped me realize the weak points and how to improve them. Very much appreciated and highly recommended.
Date of experience: January 10, 2021
Applied for 5 job openings I liked and got 3 call backs ending with offers within a week. Turn around time was far faster than estimated by TopResume also. I have been very pleased money well spent.
Date of experience: June 15, 2021
Albert helped me recreate my resume to really highlight my skills and experiences better than I could ever have. Sometimes it takes someone from the outside to help elevate you even more.
Date of experience: June 22, 2021
THE 60 DAY GUARANTEE IS A TOTAL AND COMPLETE SCAM! STAY AWAY!
The first version of the resume was nothing short of pathetic, with errors and formatting inconsistencies. Got better after a couple reviews but still didn't pass my own 5 second test, and did not have anything to draw a skilled recruiter's attention. The cover letter was written by a child, not the professional you'd expect.
Not surprisingly, resume did not deliver any results after 3 months so I contacted them to invoke the 60 day guarantee I paid for. They asked many, many questions about my career search, only to reject my claim because of bogus reasons they just created.
Their web site clearly states that the guarantee is applicable should the applicant not get twice the number of interviews in 60 days. Nothing about bogus conditions. TOTAL SCAM!
Tip for consumers:
DON'T! LOOK ELSEWHERE!
Date of experience: August 30, 2017
Hi Jon, We're very sorry to hear that and want to get this resolved right away. If you could please send us a direct message here or on our Facebook page, a rep will assist right away.
TopResume bring me a solution to design my resume with the current up to date specifications, they delivered the product on time and I'm already obtaining positive results by using it. Thanks!
Date of experience: August 29, 2017
Very helpful tips on overall resume presentation and keywords. Looking forward to results. Getting more traction with employers is going to feel great
Date of experience: February 11, 2019
This has been the worst purchase and experience, beyond what I ever could have expected. As other reviews have mentioned, the initial free review is impressive. This review impressed me enough to spring for the paid service (and 48 hr turnaround), particularly given the algorithmic insight.
The resume I received was incredibly disappointing with mistakes ranging from simple spelling errors, incorrect dates, and a generally poor writing level to a total and complete lack of industrial knowledge or expertise. I would be embarrassed to submit this resume for any opening as it reflects a complete lack of competency and understanding of my industry. I emailed the resume writer to communicate this, and provided an edited version, and 5 days later received an "revised" copy in which the only changes were approval of my own edits.
I consider TopResume a scam, promising industry experts and attention to each resume but only leveraging these actually expert reviewers for the free analysis - thereby driving paid services at which point all quality and client attention is absent.
There is a very good reason they do not offer any refunds and make no guarantees.
Date of experience: December 16, 2018
Hi Ari,
We are sorry for the experience you have had. We offer multiple revisions for all orders to ensure that the client is satisfied with the final product. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.
Terrible Liers and scammers, who use the cheapest writers (probably from fiverr). I bought the best Executive Priority Package for $349 and waited for 5 days with no reply from my assigned writer, on the 6th day I get a message in broken English, which read:
"Hi X,
Firstly, Apology for being much late. Actually, I was running with fever and I thought it was corona but fortunately, it isn't.
I truly sorry for this just because of uncertain health condition. You will get the first draft of your document by tomorrow. Please consider my matter of fact.:-(
Hoping for sympathetic consideration from your side.
Best regards,
X Writer, TopResume"
Does this sound like $300+ material?
"much late" "I truly sorry" " consider my matter of fact"... and this person is supposed to help me make a resume better than I can myself?
Anyway, I called the support asking to stop the order and give a refund, they said they will have to charge a $79 cancellation fee... FOR WHAT?
P.s. Still have not received my money, hoping for the best, as I have read, 99% of people do not receive any refunds... and all the 5-star comments here are bought and generic, just see for yourself.
Date of experience: August 12, 2020
I enjoyed worked my Writer Matt. Very responsive and on the ball. If you are willing to put forth the effort and get serious about your resume, this is a great service!
Date of experience: August 22, 2016
Amazing people and professionalism they work with you directly to create the perfect resume, asking in depth questions about your experiences and skills
Date of experience: June 5, 2018
The writer did an amazing job with my resume. It looks extremely professional and is well written. I have already received multiple call backs from jobs I applied to using this resume.
Date of experience: August 3, 2021
A great initial assessment to pull you in. Clearly inexperienced writer upon purchase. Zero live feedback. Long and slow process. A scam. I have a useless resume. My own was FAR better.
Date of experience: January 6, 2019
TopResume was fast, professional and got the job done. I know I will get interview results now. Shortly after posting my new resume it was viewed almost immediately by hiring managers.
Date of experience: September 8, 2017
They had my resume and cover set up and turned around to me within two weeks after some revisions. Very happy with the service. Lets hope I land some interviews shortly.
Date of experience: January 18, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Henadzi,
We are sorry for the experience you have had. If you have any additional questions, please email support@topresume.com. Thank you.