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TopResumeReviews 5,672

4.5

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

This company responds to reviews on average within 2 days

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New York
1 review
0 helpful votes
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Very detailed
February 24, 2020

I got some really good free notes on my resume and some ideas of what i can do to fix them.

Date of experience: February 24, 2020
New York
1 review
0 helpful votes
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William C. Was assigned to me and he did an amazing and thorough job of highlighting my skills and experiences while removing the unnecessary bulk. My resume is now clean, direct and helps me stand out. My cover letter and LinkedIn profile are now clear representations of what exactly I'm gearing towards in my next career move.

Date of experience: February 22, 2020
Iowa
2 reviews
0 helpful votes
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Resume consult
March 22, 2020

Didn't get a call from anyone at time that was set up

Date of experience: February 21, 2020
Nevada
1 review
1 helpful vote
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Pathetic!
March 22, 2020

As a job seeker you are eager to spend any dime to get the best help possible to land an Interview, but folks with TopResume make sure don't waist your money. It's been almost 8 to 9 days I haven't received my draft. After calling 5 days I got an e-mail we are busy working with resume. Next day I got an e-mail by my writer introducing herself responding to the e-mail no response what so ever, again called them, then received an e-mail by my writer being ill. Folks I have LinkedIn pro and I used their resume writer got 5 writers with my background less the money TopResume take and they work with you diligently with a specific time. I haven't received my first draft after 10 days. Neither I want to work with them neither I want a refund, hell with it. Be safe and don't use TopResume.

Date of experience: February 21, 2020
California
1 review
34 helpful votes
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Scam!
March 20, 2020

This company actually sent MY OLD resumes to my credit card company claiming them as proof of work product. There was never any work done for me by this company. I purchased the $219 package and they've done nothing but harass, lie to me along with hundreds of other complaints on the BBB website. Wish I'd of consulted them instead of trusting the positive online reviews.

Date of experience: February 19, 2020
India
1 review
0 helpful votes
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Very good Insights
February 18, 2020

Really helpful to improve my CV. Highlighted mistakes was sensible. Appreciate the effort.

Date of experience: February 18, 2020
California
1 review
0 helpful votes
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It made all the difference
February 18, 2020

The writer appointed to me was Abe and he was incredible in getting all my skills and qualities on to the resume. I just had 2 small changes done to the initial draft of resume. And he helped me with that in just a day. He quickly responded, altered the content to my suggestions and even offered me help even after my package was over. He helped me with the resume even after my subscription period to correct a small error and offered me help in the future.
After getting my revised resume, I get calls from recruiters and my application gets viewed.
Thank you Abe and TopResume for working with me. It was a pleasure.

Date of experience: February 18, 2020
New Zealand
1 review
1 helpful vote
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Life saving
February 18, 2020

Very good thanks team. Great CV an experience. Helpful an understanding. It's is American so need to look at some word changes that's all.

Date of experience: February 18, 2020
Kansas
1 review
1 helpful vote
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I finally got smart about my resume.
February 18, 2020

Used my basic, plain resume for 2 months and although I got some response, it wasn't until I used TopResume that things start to happen. I know the difference was my resume. It is impressive but does reflect my true skills and experiences. I have signed an offer with a great company after only 10 days with the new resume. I will recommend TopResume to all my family and friends.

Date of experience: February 18, 2020
Tennessee
1 review
0 helpful votes
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Pat's review
February 18, 2020

Very pleased with the results and responsiveness. My writer was was very collaborative

Date of experience: February 18, 2020
Louisiana
1 review
0 helpful votes
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Great!
February 17, 2020

Respectful critique and focused feedback. Very useful.

Date of experience: February 17, 2020
Georgia
2 reviews
0 helpful votes
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Pros at work!
February 16, 2020

Great resume and super helpful with updating the resume. Word Smithing at it's best.

Date of experience: February 16, 2020
Viet Nam
1 review
0 helpful votes
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This is the first time i post my resume online, but i did it easyly. The instruction is very clear, easy to understand. The way to apply is simple. I sent my resume in Sunday and i received the detailed respone on Monday. The service is very good: quick and supporter very nice!
Thank you so much

Date of experience: February 16, 2020
Utah
1 review
33 helpful votes
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Worthless
February 18, 2020

Cut and paste buzz phrase resume was worthless. Critique was the same. English is my primary language and the writer should be able to communicate in English. My accomplishments were in technology area's they had had no clue on what to do but to follow the deadlines and give me bogus accomplishments.it was truly the worst experience ever.

Date of experience: February 15, 2020
Wisconsin
1 review
0 helpful votes
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Top knotch
February 15, 2020

Pleasantly surprised by the whole process from start to finish. I was able to contact my writer with ease and discuss corrections and comments. It was all complete in a timely manner, very easy to navigate the site.

Date of experience: February 15, 2020
Oregon
1 review
6 helpful votes
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Super helpful feedback
February 13, 2020

I encountered TopResume as I was doing research about ATS and even though I had worked really hard on updating my resume, I realized to pass the bots I'd need some help. I submitted my resume for a free review and the feedback from Emily was brutally honest but accompanied by super helpful suggestions and solid examples for me to work off of. That is true constructive criticism, and I am super grateful for it. Thanks!

Date of experience: February 13, 2020
California
1 review
0 helpful votes
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Help with Executive Resume
February 13, 2020

Prompt follow-up and great verbiage for my resume. Thank you!

Date of experience: February 13, 2020
Massachusetts
1 review
20 helpful votes
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This service was just the worst. My resume writer butchered my resume, just used a mishmash of words with poor grammar. The bullets he wrote also made no sense. They were just a cut and paste of phrases from my original resume except after the word mish mash, they made no sense. Customer service is awful and refused to refund me anything although the resume and cover letter I got were nonsensical. STAY AWAY. They also aggressively try to take down negative reviews from TrustPilot and other sites to artificially seem like a high rated business.

Date of experience: February 12, 2020
Pakistan
1 review
0 helpful votes
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Excellent
February 12, 2020

The review of my profile has helped me a lot in improvement. It is truly professional service.

Date of experience: February 12, 2020
Nebraska
1 review
0 helpful votes
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Resume
February 12, 2020

Writer was very good with questions that worked in making my resume.

Date of experience: February 12, 2020