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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 8th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Florida
1 review
6 helpful votes
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Ask anyone else..
December 18, 2017

Either there is a giant difference in service, or the positive ones are fake. I bought a large package with LinkedIn, Cover letter, thank you letter and resume writing.
I sent them two resumes, linked in profiles, my cover letter etc to ensure that they had as much data as possible.

I ended up receiving template letters, a resume that was the wierdest ever with dates all wrong and a total misunderstanding in what it is I do.
The Linked in service was a template that was filled out with the really bad resume.

I ended up spending an entire evening rewriting everything and sending it back with word tracking.

5 days later I receive more-or-less the same package I just sent to them. I wrote back and said that at lease they could fill out the LinkedIn template correctly since I've paid 400 bucks for it. And that was it... never heard from them again.

Don't just don't buy anything from them. They aren't interested in helping. Only to make money.

/Robert Kinnerfelt

Date of experience: December 18, 2017
Chris W. TopResume Rep
over a year old

Hi Robert,

I'm very sorry to hear about the issues. During the holiday season, our teams tend to experience high volumes of e-mails. We are definitely interested in helping you and not planning to ignore you. I'm sure our customer care team will be able to assist you with your order, as well as helping you evaluate the quality of the resume. I'll also let them know that you are waiting for a response.

North Carolina
2 reviews
10 helpful votes
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I paid $249 for their LinkedIn profile, coverletter, and resume. At the cost of $249 and what I received, it wasn't worth the cost. LinkedIn profile was my resume but just in paragraph form which anybody with half a brain could do. If you are mid level career then I would say they do an sub par job. If you are looking to go from an mid level to professional then you are wasting your money. They re-formatted my resume and took away bulletpoints, that's it. Top Resume is a company that will rob you.

Date of experience: December 22, 2015
Chris W. TopResume Rep
over a year old

Hi Ryan, We appreciate you sharing your experience with us. Please email us at support@topresume.com to discuss further.

Pennsylvania
1 review
0 helpful votes
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The team at Top Resume is top notch. They were very professional and easy to work with. They were also very timely in their responses back to me. I am very satisfied woth the end product and would recommend them to candidates at any level; entry level to director level and beyond.

Date of experience: October 12, 2016
Georgia
1 review
0 helpful votes
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I had a terrible experience with TopResume.com. The quality of the resume they delivered was subpar, with numerous errors and formatting issues. Despite multiple attempts to provide feedback and ask for revisions, the writers did not implement the changes I requested. They were also very slow to respond, which was frustrating since I had paid for expedited service.

To make matters worse, the customer service team was unresponsive and unhelpful. They refused to accept any responsibility for the poor quality of the product, and would not even return my calls or respond to my emails as promised. It was a nightmare trying to get any kind of resolution, and I ultimately had to file a chargeback to get my money back.

Overall, I would not recommend TopResume.com to anyone. Their product quality is subpar, their customer service is non-existent, and their writers are unresponsive and unwilling to make changes. Save your money and go elsewhere for your resume needs.

Date of experience: May 9, 2023
Florida
1 review
1 helpful vote
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I wanted to update my resume in the event that an interesting opportunity arose. Brittany carefully took note of my needs and skillfully updated my resume to make it current and professional. I would recommend Top Resume to anyone who wants to have an up to date resume!

Date of experience: September 1, 2016
Virginia
1 review
0 helpful votes
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I got my Cover letter and the Resume done within 2 weeks. And it was done exactly the way i want in a very professional manner to fit my needs. Thanks alot. I was able to send it for my graduate admissions as well as for job posting.

Date of experience: October 14, 2016
Georgia
1 review
0 helpful votes
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Excellent Resume
May 26, 2020

My resume experience is one that is rewarding and exciting. I say this because each time that I go to another level in my career advance it is a rewarding an experience to see how I have learned and grown over the years with the skillsets and training from each employer that I have ever worked for in my life. Zelda was the second person and the writer of revising and revamping my second resume to carry me into my next big career move which I am very excited about. Zelda has capture my whole life Work History in multiple ways that I have never seen before in my life. You all have a Jewel on your Team! Have A Great And Wonderful Day.

Date of experience: May 26, 2020
Australia
1 review
0 helpful votes
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A Pleased Customer
October 27, 2020

The experience was a pleasant one, for communication was prompt and effective. Jay, the specialist assigned by CareerOne, delivered a high standard of customer service. He was professional, courteous and responsive. I, as a pleased customer of CareerOne, would gladly recommend the services offered, by Careerone, to others.

Date of experience: October 27, 2020
Australia
1 review
0 helpful votes
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Great insight
October 20, 2021

It was an easy process to upload my CV and the reply was quick and very comprehensive and informative. I took a lot away from the notes and am currently updating my CV. I would like to upload it once I have done all the changes to see the outcome again.
Thank you for your free service - I have spread the word to all my friends and family.

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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Aiden U. Is a pro!
December 21, 2023

Aiden U. Was fantastic to work with, open to making changes and very prompt with turnarounds and edits! My resume was good before, now I feel it is great! Optimized for the applicant tracking system and I feel it was well worth it.

Date of experience: December 21, 2023
Chris W. TopResume Rep
over a year old

Hi David,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Massachusetts
1 review
0 helpful votes
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Excellent Feedback on my Resume
November 25, 2019

I am very pleased with the feedback I received on my resume. I can tell they actually read it! Their breakdown of my resume is clear and they contrast areas where my resume needs work with examples of better ways to set it up and increase my chances of getting NOTICED!

Date of experience: November 22, 2019
New York
1 review
0 helpful votes
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Best resume ever
October 13, 2016

I use Top resume services to redo my entire resume. The turn around time was fantastic. There draft was sent to me the next day from the time I signed up for there services. I reviewed the resume and sent it back for finalization. Once, I received the final resume, I submitted for two positions. A week in a hlaf later I was called by two financial institution requesting interviews with me. I highly recommend Top Resume services to anyone.

Date of experience: October 11, 2016
Texas
1 review
2 helpful votes
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Top resume review
July 27, 2015

The turnaround period was very quick and I got my CV updated in a matter of days. The layout looked a lot better than my original CV. My only criticism is that it seemed the CV layout was just copied from a template and I didn't feel it was particularly tailored to my specific needs.

Date of experience: July 26, 2015
Kansas
1 review
0 helpful votes
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I found this site, the resume, cover letter & my writer to be absolutely wonderful! I am transitioning to the civilian world after 20 years in the military and was having a terrible time trying to write my own resume. I am eternally grateful to TopResume & Matt. If you want a great product in a very timely manner, you want to work with TopResume! If you want feedback & an open line of communication to ensure your resume is exactly the way you want it, then you want TopResume!

Date of experience: July 10, 2016
Michigan
1 review
2 helpful votes
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The resume that I received back did not even cover my skillset. It was a resume from someone else that they added a few things, but left things that I never did... I am a CEO, it made me look like a project manager. I feel like I am wasting time and money

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Kansas
1 review
3 helpful votes
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Not worth the money
December 16, 2015

When my resume critique was done the feedback was that I had not done a good job of telling my story in a manner in which HR managers wanted to see it and that it was too activity oriented and not about results, so I assumed a rewrite would be done to accomplish that. I knew that it needed to be in a more organized and concise format so I asked for that as well.

It was reformatted nicely, but there were essentially no changes to anything I had previously written. It was my own "ineffectual" resume reformatted. I did give this feedback to the writer who said it looks better and that she wasn't going to make any more changes.

Unless you want to pay for a resume reformat, its not worth the money.

Date of experience: December 16, 2015
Chris W. TopResume Rep
over a year old

Hi TL, To discuss your experience further, please email us at support@topresume.com. Thanks.

California
1 review
2 helpful votes
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Landed Interviews
August 12, 2016

Sent in my old resume and got the Career Evaluation Package along with Linkedin Makeover. I was assigned to Nnodim. O. Nnodim did a great job revising my old resume, cover letter, and linkedin profile. About a week later I got an interview with the organization I applied for and landed a job.

Date of experience: August 9, 2016
California
1 review
1 helpful vote
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I purchased the resume and cover letter package. My resume defiantly needed a tune up. Even though I am currently looking for a new position I coach both crossfit and lacrosse during the week and I am a freelance videographer and photographer so time is very important to me. They saved me a ton of time getting my resume and cover letter into working order. Their customer service was great and response time with my write was quick. Even when I messed up the format because I opened the file in Google docs and not Word, they were quick to recover all the work we had done. With a 60 day interview grarentie I feel like this is a no brainer, I will either have an interview or my money back.

Date of experience: August 23, 2016
Texas
2 reviews
0 helpful votes
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5 star service
November 11, 2023

They brought my resume from a maybe call back to a must call back. I have recieved many compliments on my resume. It was a great starting point. I have since updated it with a new job and was able to take what they have written about my previous jobs and use that as an example to better write my update.

Date of experience: November 11, 2023
Chris W. TopResume Rep
over a year old

Hi Daniel,

We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Colorado
1 review
0 helpful votes
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Love end result
August 15, 2017

My final draft of my resume is excellent. TopResume worked with me when I was not satisfied with the way the first draft was written and they revised it until I was wowed by what was on there. Thank you TopResume.

Date of experience: August 15, 2017