TopResume has a rating of 4.4 stars from 5,591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
I would give it a 10/10 for crafting my resume in a professional way in line with international standards. The writer assigned to me, Saul, was very hardworking and delivered the product to me before the expected delivery date.
I finally caved in and upgraded a long overdue resume. I was surprised at the quick response from my personal writer. He was very responsive and able to answer all my questions. I also just landed two interviews within a week of my new resume.
I'm happy I signed up for the company. I got some interviews as well as a lot of companies asking for interviews on my Linkedin. Only thing there was a few times I needed to correct some spelling errors which isn't too big of a deal but there was enough that I had to do 4/5 stars for that reason. I loved the product and i'm happy with the end result.
I purchased the "Career Evolution" package for $189 which included a resume, cover letter and two revisions. Julie was my professional writer and she did an outstanding job on both my resume and cover letter! The quality of the work was just was I was hoping for with the polished design, keyword optimized choices of wording, and attention to detail. Julie was very patient in working with me around my overloaded work schedule. I appreciated her receptiveness in the feedback process as well. As an added service, I also had her update my LinkedIn profile. The end result of her suggestions were just what I was looking for!
I would definitely recommend TopResume because it's a great service for a great value!
TopResume was really worth it. At first I was skeptical about paying money for a resume service, but I had applied to many jobs and never received a call back. TopResume made the process very easy to use. The woman that helped me with my resume was very nice and did a great job of making my resume more professional. After my resume was finished, I applied to two jobs and received an interview for both. The only negative I would say is that the service is a bit pricey (but well worth it).
If you went to a good school, are reasonably intelligent, or had any decent direction on how to write a resume, TopResume is not for you. The quality of writing and formatting from the writer they'll assign you first is guaranteed to be poor unless you complain, in which case they'll take ages to get you a new writer, who will be a bit better. Their goal is to get you more interviews, not get you a job. The way they write is over-inflated and not representative of your actual qualifications and experience, not to mention multiple grammatical and factual errors.
If you don't know how to write a resume at all or came from a career where resumes weren't all that important, then it might be worth it, but it's an expensive price to pay for below average workmanship. Opt instead for a freelancer or a better company.
My resume & cover letter were updated and back to me within 2 days, the writer did a great job taking my experience and putting down in a clear and complete format. I had a few edits/questions that were incorporated and answered.
Please do not waste your time and money. English is not my native language but my 12-year-old daughter can write better than their writers. Very rude customer service raps. All their cares is to rip you off and take your money. Do NOT recommend to my enemies. I wish I could give them no star.
Hi Koorosh,
We are sorry for the experience you have had. I see that someone on the Customer Support team has been assisting you throughout this period of time. If you have any additional questions, please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.
I knew my resume had a lot of improvement opportunities, but I didn't know where to start. TopResume helped showing the most important points to correct. It was a very good job that gave me the chance to write a better resume.
Alex A was a superb writer. He helped me craft a resume, cover letter, and thank you letter for my applications and helped out with my LinkedIn profile. It is nice to have such expertise to win over the jobs I desire.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Bill,
We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!