TopResume has a rating of 4.5 stars from 5,644 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
Richa was great to work with. She was very communicative through every step of the process and took the time to answer all of my questions. She took my suggested edits and didn't simply insert them back into the document, rather, she incorporated it into the narrative.
I'm very pleased with the end product and highly recommend.
I had the pleasure of working with Tim. He was very professional and gave me great advice. I received my final resume on the 28th of June 2017 and landed my government job on the 28th of August 2017! I know that was due to Tim's re-write of my resume. I was very skeptical of the process at first but took a chance since I was receiving no call backs on my old resume. Best decision I ever made and money well spent. I have read the negative comments and everyone has their own experience. I don't doubt that some of them are not good but I am a success story of Top Resume! I say to all that are still searching for the best company to assist you with your resume do your research. I did and it worked out for me. Thanks Tim and Top Resume!
Shelia
I was having no progress applying for jobs until I contacted TopResume for an edit. I agreed with their assessment, so I had them revamp my resume into one compact page and I got a job offer the first time I used the new improved resume from TopResume. I could not have gotten the job without their expertise in editing my resume and I am grateful for their service.
I live in Russia, Moscow. And now i am in a search for a new job. I had my CV, which i composed myself. This CV was in Russian and in English language. I am looking for a job in foreign company, here, not in Russian one, so english version of CV was very important to me. I am in search starting september 2016 and still didn't find a job. So i decided to use TopResume service to create for me new CV. There were to reasons:
1) I wanted the professional CV created by the real experts who really knows and understand the labour market.
2) I wanted my CV to be created by people, to whom the english language is a native one. So my CV could look really NATURAL (how it is really supposed to look).
So i got it from TopResume team. And i really like everything about my CV now.
Hope it will help me to find a good job.
Excellent service, very polite, supportive and business effective advisors.
They followed my request and provided me in a short time with an outstanding result. They highlighted all previous bottlenecking points and dated format I followed until their review and adviced me on how to sell my cv onwards. Highly recommendend.
The initial communication seemed intelligent and thoughtful, however the rewrite of my resume was awful. The person who did the resume only included the last 5 years of my work experience. I have 15+ years of experience (which is noted in my headline)! I had bulIeted lists; the rewrite was simply the bulleted lists written out with semi-colons to separate them. My role has a number of technical skills. None of those skills were highlighted anywhere on the resume. The cover letter was the most poorly written letter I have ever seen in my life. It seemed as if the person authoring the letter did not have a solid command of basic English. This is an absolute scam. Please, please do NOT waste your money and please tell anybody you know to avoid TopResume.
I have been out of the job market for over 10 years and haven't had to redo my resume in over 12. After reading my resume that I had done, and the length of it, I knew it needed an overhaul but wasn't sure where to go. Enter Top Resume. They not only did my resume and my cover letter but my Linked In profile too. After reading what they wrote I found that I would even want to hire me :). I started getting calls back to interview and received more views of my resume and profile on Linked In, Career Builder, Indeed and Zip Recruiter.
It was just the rework I needed to highlight my strengths.
I used TopResume's service to improve my resume, cover letter, LinkedIn profile, and interview coaching and I was impressed by the attention to detail and the willingness to work with you to create tailored documents. I would recommend their service to anyone looking to improve their resume or looking for a career change.
I had a very bad experience as Top resume isn't providing the service I was looking for ( CV Design / Lay out) and refuse to refund me. It's been a month now that my case is passed from hands to hands and still no way to get my money back. I received 1 CV from them and it's probably the ugliest CV I ever seen in my life. There is no way a CV like that will catch HR attention! I am really disappointed and I lost 150$ for nothing, Don't do the same mistake!
They did an unbelievably great job on my resume and cover letter. They asked questions about myself, the jobs I was looking to apply for, and some of my work achievements so they could put me in the best position possible to succeed. The day I received my finalized resume and cover letter I applied for a position around 10:30am, and by 2:30pm I had an email requesting a phone screening. At the end of that call I had an interview scheduled and ended up getting the job! Thanks to the fine folks at TopResume for helping out. I highly recommend them!
Ivonne was so quick and was great about keeping me on track for the style of resume she was building for me. I had a hard time offering and feedback on my drafts but any feedback I did give was quickly acknowledged and worked in.
Hi Kyarsten,
We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
I used TopResume to refresh my resume and cover letter. The writer they paired me with was excellent. She was able to take all my experience and create a streamlined, executive-level resume highlighting just the right parts of my experience to standout. Thanks Top Resume!
James was assigned to rewrite my resume and make it look 2021 compliant. Within a day James got to work and sent me a draft within a day of sending me a welcome message. I made some small feedback which he applied the same day. James was great and worked diligently. Needless to say I was estatic and can't wait to see the revised resume work for me.
These guys absolutely rock. I hated how my resume looked until I went to TopResume. Within a matter of days, I had my new professional looking resume from TR, and it was PERFECT. The document flows perfectly and my work efforts from over the last 15 years really shined. After sending my resume to a number of employers and going nowhere, I began using the TopResume version and landed 2 interviews fast, and am starting in a new position - with higher pay - in 2 weeks. Thanks TopResume!
I paid for a resume and cover letter. The resume was basically what I had sent with a single paragraph added and the so-called "custom" cover letter I'd been promised had been written by an expert in my field was plagiarized from a cover letter I found online, posted by another company in 2014. This is a scam. Do not waste your money.
Hi Terry,
I checked with our customer care team and it seems like they were able to resolve the issues with your order.
Was applying for about 2 weeks with no responses before I used the service. About the 2nd day in after uploading the updated resume and cover letter and I have 3 responses to the resume.
The process helps you think of the best way to sell yourself.
I applied for a job and was given an option of Resume review by Top Resume.
The feedback was very prompt and spot on. It opened my eyes to see things on the resume that I really hadn't given much thought to before.
I appreciate their feedback
The second resume that was redone for me still didn't work as I was not able to get noticed now that I was laid off from the employer I was trying to get a job to leave. So no I wouldn't use this service again it was a waste of money.
I got my first phone screening and then an on-site interview after getting my resume and cover letter from TopResume. There were a few errors with the documents, but were correctable. They gave an interview guarantee and I got one.
I enjoyed working with TopResume, I like how my resume was reformatted and say more with less.
The only thing I didn't like was the writer put many more skills than I have. Many made-up things to look more impressive.
Nothing bad though, I just had to remove the extra stuff.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Melinda,
We're sorry for the experience you have had. We offer multiple revisions for all orders until the client is satisfied with the final resume form. Please email support@topresume.com with reference to this order so we can better assist you. Thank you.