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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Very easy process. I sent in the requested information, a draft was made, we tweeked it and now I have a great resume to send out. Very good communication from my writer!
Date of experience: December 30, 2016
Great Service provided by Top Resume. They are very professional in approach and they have good understanding on how to build right resume, cover letter and linkedin profiles.
Date of experience: November 5, 2019
Placed an order for a linked-in profile re-write. Paid $99 on my credit card and after 2 weeks no response. Sent 2 messages to cancel... again no response.
Date of experience: April 24, 2019
I am very pleased with my finished product, the promptness of revisions and the price I paid!, their website wa easy to navigate, too. Safe purchase, great product.
Date of experience: July 10, 2021
I had expected a free review to be vague but the review I received was very thorough and specific. I feel much more confident after using their advice.
Date of experience: December 4, 2017
They were very responsive and offered great services at a reasonable cost. The writer did a good job highlighting my skill and experiences to match my career objectives.
Date of experience: February 7, 2017
I was extremely happy with the service provided by TopResume and my resume writer! I highly recommend getting both a resume and cover letter. You won't be disappointed!
Date of experience: August 8, 2016
The resume' I got back from TopResume is well written, professional and an eye catcher. I am confident my new resume' will get in the doors for interviews.
Date of experience: March 2, 2016
My resume writer worked with me and helped translate my experiences into the formatted sections for today's job hunts. They were patient and helpful through the whole process.
Date of experience: March 20, 2022
I am very satisfied with me resume! My writer did an excellent job, was very professional and really tried to create the perfect resume for me. Thank you!
Date of experience: September 22, 2016
I was disappointed. Bad experience. I Paid for a service and expected help with my resume, Didn't receive it. I had it done 3 times. 2 different writers.
Date of experience: August 9, 2018
Very disappointed with the service. I should have spent more money and gotten something decent from somewhere else. The formatting isn't even the same all the way through.
Date of experience: July 15, 2019
Hi Jay,
We are sorry to hear you are not happy with the document you received. Please reach out to support@topresume.com and reference this message so we may assist you.
My resume received lots of attention. More attention than I have ever received when job searching. I do like how qualified the writer made me look on paper.
Date of experience: March 29, 2019
Really helpful review of problems, but not as many proposed solutions. I'm probably not going to buy unless I can see the solutions someone can come up with.
Date of experience: January 13, 2021
I explained my issue to no avail. All this company cared about was collecting my money not customer satisfaction. I had to redo it myself after paying $200
Date of experience: April 23, 2021
We apologize for any issues that may have occurred with your documents and would like to make it right for you. Please contact our Customer Care team at support@topresume.com so we can better assist you.
I was very pleased and impressed with the insight and feedback received from TopResume. I was able to identify potential sections of my Resume that needed fine tuning.
Date of experience: June 10, 2021
Top resume - truly 'top-notch'! Wtiter was professional and easy to work with. Final result has been great! I'm already seeing positive activity with my re-energized resume.
Date of experience: June 27, 2016
Good service but a bit pricey. They make it short and simple easy to understand for recruiters. They eliminate all the unecessary information from the resume
Date of experience: June 27, 2017
Nicole was great. She was timely in responses and adjusted very well to my feedback. I am very happy with the results
Date of experience: January 25, 2024
Hi John,
We're glad to hear you had a positive collaboration with your writer. If you need further assistance in the future, feel free to reach out.
Your support means a lot to us!
Jessica provided me with a fabulous resume. I ran it past an HR rep I have worked with in the past and she was very impressed. Looking forward to future adventures with the help of TopResume
Date of experience: December 27, 2016
Very easy process from beginning to end. The writer assigned to me was very helpful and quick to get back with me when I had questions.
I have received many compliments on my resume thus far!
Date of experience: February 14, 2017
I went in with a decent resume that was getting me a fair amount of responses, but I thought that using a professional service could help step my game up since I had 1) just returned from taking a year off, 2) had changed careers 3) had been using the same format for about 10 years. The writer was very friendly and responsive, but I'm not sure they had any specific experience writing resumes for my field. The product ended up very keyword heavy and wasn't really my voice, but, like I said, I thought I needed a new voice to get the positions I was going after. 3 months later I can honestly say that my old resume was doing better by a lot. The time frame to work with someone is very small, and I think that was one of the biggest issues. You get a draft back, you have a day or two to review it, you get a draft back, a few more days, final draft. 10 day total process, so it's impossible to test whether or not it's a good product until you're completely out of the process. They even send you satisfaction surveys right after the process is complete, not even giving you a time to have your resume out in public for a week. Unfortunately, I would not recommend this service to anyone.
Date of experience: February 2, 2018
Sarah rewrote my resume to look absolutely fabulous. I am very happy with it and I have received a couple of requests for interviews as well, something I had very little of before. Thank you, Sarah!
Date of experience: February 10, 2016
By receiving services from TOP RESUME, I believe my resume content became more professional and I feel confident to deliver professional questions answers. It really helps me demonstrate my abilities and expertise in very concise manner.
Date of experience: June 20, 2017
As I have paid for the 249 package, I tried to lower my standard and tried to be nice. However, after I claimed my concernt to my writer LIN about the format and a few points for my cover letter,
All they have done is just MOVE ONE PARAGRAPH FROM BOTTOM TO MID! And CHANGE ONE SENTENCES!
What is more, I tried to contact them on 23/02/2016, the writer LIN just said he has reported to the support team, and refuse to change my resume ever since, and I have never heard back from them yet till now 27/02/2016.
I have try all of their email, not reply what so ever. Only one thing is true, THEY ARE VERY BUSY! Dealing With Complains which they must get tones of them.
DO NOT BUY OR TRY THIS $#@T
Tip for consumers:
DO NOT BUY OR TRY THIS $#@T
Date of experience: February 27, 2016
Hi Kerry, We appreciate you making us aware of the situation. I will follow up with customer service and check in on the status of your requests. We'll get this taken care of!
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Sally,
We are sorry for the experience you have had. If you have any additional questions, please email support@topresume.com. Thank you.