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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 10th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Their review and feedback about my resume gave me insight on how companies see my experience. I didn't know how to fix my resume until TopResume gave me honest feedback.
Date of experience: May 8, 2019
For many years I could never achieve a good CV, no matter how much I read about how to build a great CV, I just found it very challenging to summarise my professional experience in a clear way that illustrated my experience and skills. Thank to TopCV now I have a top CV that I am sure will get me to my next challenge!
Date of experience: February 6, 2022
The person I worked with was friendly and very competent. I am quite happy with what they did to my resume
I got a free analysis of my resume from TopResume after applying for a job with the City of Boise
Date of experience: January 12, 2024
In reading over the resume and cover letter, I feel like I'm meeting my professional self for the first time! I can see before me a good picture of who I am in terms of experience and education and I can't wait to see what doors my new resume and cover letter will open for me. From the day I was assigned a writer and she contacted me, though, I felt a bit pressured by the knowledge that the 7 day clock was counting down. I always felt a bit pressured (never by my writer, but by the 7 day policy) to respond to my writer asap after she sent changes because I was just so paranoid about 'wasting' any of that time. It turned out everything got done in about 3 or 4 days after being assigned a writer (which took about 7 days), and my writer was very responsive, but something about that 7 days just made me panic a bit. Overall, I am quite pleased with the final result; it's polished, crisp and no-nonsense, and it presents me in an honest, professional light! I would recommend this company to anyone without reservation!
Date of experience: June 27, 2016
PLEASE READ BEFORE YOU PURCHASE
( I DONT RECOMMEND THIS SERVICE)
I'm currently a fresh graduate who is preparing for a career start, I took this unprofessional company to help me but I was so disappointed. I filled up the application on May 6 and today is May 20 and till now no one has contacted me or send me anything. Till now I believe its a fraud because I still didn't get any service. 14 days have passed and they are still not responding. I have been using this service because I need to apply for a specific job which will expire on the 22nd of May.
Secondly, they BLOCKED ME from sending emails, and most importantly they don't get back to me. AND THEY STILL DIDNT SEND ANYTHING!
I STRONGLY DONT RECOMMENDED TOP RESUME AS A RESUME WRITING SERVICE, AND I NEED TO REFUND MY MONEY.
Date of experience: May 20, 2020
Excellent experience, and professionalism at all points with my interactions with the team. I would recommend them in the future.
Date of experience: February 8, 2024
Hi Clayton,
We appreciate your positive feedback!
It brings us great joy to learn about your excellent experience.
Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
For busy professionals, it's often a lot of work and hard to get around to update a resume. This was a good way to have mine updated in case I need to use it.
Date of experience: December 6, 2016
I've never been good at creative writing, so doing my resume was a drag. TopResume made the whole process a breeze. It expresses my capabilities in a way I would've never been able to.
Date of experience: April 24, 2016
Great job on the resume' and cover letter, They were both a lot of help getting me started again. They were quick on 1st draft and quick to make adjustments, with good follow up.
Date of experience: December 28, 2016
Topresume helped to create an amazing Resume that helped get many interviews and job offers. I got a new job where the company management was so excited to hire me! I highly recommend TopResume...
Date of experience: December 20, 2016
If you want to clarification our CV, I should reduce money expense purpose because I have no money a lot. If you give some discounts services, it will be better for me.
Thank you.
Date of experience: May 25, 2019
Top resume did everything that i asked of them they really focused on my problem areas i am pleased to say what an amazing job they did thank you top resume guy's and girl's
Date of experience: January 25, 2016
The gentlemen that did my resume was truly amazing
Took his time m, answered my emails promptly, only took two revisions to get it where I wanted it to be. Totally worth the money
Date of experience: March 9, 2017
My writer Christy is wonderful. Everything she put on my resume was accurate but the way she put it together made me seem like a much better person. Top resume is worth every penny.
Date of experience: April 21, 2017
Resume writer copy and paste resumes. I purchased resume for a IT professional some how after 3 correction she added breeder and diary management. I have never in my life worked for diary farm
Date of experience: July 7, 2018
Hi Yolanda,
We are sorry for the experience you have had and apologize for the delayed response. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.
Do not waste your time or money. They do not respond to feedback within the first week deadline and do not call back after 60 days.
They also have no clue about writing resumes.
Date of experience: March 30, 2019
I had a great experience with my mentor, the product came out amazing and I was hired with ig a month of having the new resume. Thank you very much, definitely worth the money.
Date of experience: February 7, 2022
After discovering the secrets of the ATS, I knew I needed professional assistance in rewording and reformatting my resume to clear ATS and be taken seriously on positions I was more than qualified for.
Date of experience: March 13, 2021
Andrea was awesome. I would get a draft and any changes were worked in usually within a couple of hours. The format of both resume and LinkedIn profile were top notch. I highly recommend!
Date of experience: September 1, 2020
I had a rush and requested the service, they did not fail. The writer I was assigned came on board and delivered the first draft as promised. He was very flexible to my requests.
Date of experience: February 2, 2021
The review I received was very good and points raised were very true and I didn't even noticed it myself. I just hoped the packages for resume writing are more affordable so I can get mine done
Date of experience: November 16, 2020
I had a really good and quick experience with Top Resume. My writer was prompt and my resume was way better than anything I could do. I would definitely urge others to us this service as well.
Date of experience: June 7, 2016
Iris was just awesome she wrote me a beautiful resume and cover letter. She was very quick, less then 24, to make the minor adjustments I asked for. I would highly recommend both Top Resume and Iris
Date of experience: August 31, 2022
I had received a free review regarding my resume and thought that it would be worthwhile to get my resume, cover letter and LinkedIn account up to speed. I paid for the service, received the confirmation email and sent my stuff in. There was a delay in getting back with me but they offered a full refund or a 25% discount if I chose to continue. Obviously I chose to continue(but am not sure about the refund). Took a few days to find a writer, but once the process got started it moved along quickly, she accepted my suggestions to the revision and I'm happy with the final resume. The cover letter seemed to just be a form letter that I fill in myself and the LinkedIn update was not what I had expected, I don't think they ever looked at my current Linked In page to make any suggestions just showed how to cut and paste parts of resume in to LinkedIn. I have yet to post the resume on the Job Sites to see if we get through the filters and what, if any, job offers come through. Overall, I think they did what they said they would and I am satisfied with the service and would recommend them to others looking to spruce up their resume.
Date of experience: May 12, 2016
Overall my experience was great with this company. I enjoyed talking to the customer support and my resume writer to create my great resume!
Date of experience: March 6, 2024
Hi Deandre,
We appreciate your positive feedback!
We're thrilled to learn about your excellent experience.
Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Ara,
I'm delighted to hear that your collaboration with your writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.
Your support means a lot to us!