TopResume has a rating of 4.5 stars from 5,644 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
I was very pleased with the layout and general content of the final resume. It only took a couple of emails with the resume writer to get to the final draft. It was a very pleasent experience from beginning to end.
My writer Mel A, was very quick to respond to my questions and suggestions, The rewrite created was the right resume for my profession. I'm very thankful for the expertise and the professionalism of TpResume.
I will be recording.
I was very pleased with the service and deliverables I received during this process. Updating my resume and modernizing my linkedin profile was painless with TopResume was easy to do. The process moved smoothly and feedback was easy to provide.
DO NOT USE THIS COMPANY! They over charge, refuse to refund the overcharged amount. The resume template used is severely outdated, with numerous grammatical errors, it is a UK based company, with an. Au domain yet their spelling and grammar is in an American format.
Don't waste your time.
I through USD 170 in the toilet with Top Resume. Their write up resume was useless I can not use it and worse than my original resume. I regret that I contacted them. I will make a complain to BBB for this $#*! hole TopResume $#*!
Hi John,
If you are unsatisfied with your resume at the end of the revision period, we are happy to provide additional revisions. Please don't hesitate to reach out to our customer care team with specific issues you have with the resume, so our writer can revise those areas.
I was VERY DISPLEASE with the resume I received back from TopResume. The only thing that was changed was format which I could have done with Word resume search, the words were exactly the same and on top of that there were spelling errors. Don't waste your money using TopResume. Go to Word and search resumes. They had the nerve to want to write another resume for me. I hope they were kidding. I have contacted the BBB and eyewitness news because I wanted my money back and topresume would not refund me. They guarantee getting you a interview well I didn't get one interview with the resume they gave me. I used my previous resume and I got a interview with that. Again people don't waste your money using topresume. To top it off they didn't even know my correct name. Not the spelling of my full name they were using the email address name instead of using my name and my name was clearly on the resume.
Hi Christine,
I'm sorry to hear that you are displeased with our resume. Although in first glance, our resume formats look like other formats you can find online, but the formats are actually thoroughly tested and revised to perform better with Applicant Tracking Systems and hiring managers. There are things that other resume formats don't cover, such as proper font hierarchy, proper title placements, proper use of bullets, and etc. We offered a re-write by another writer because sometimes customers are not happy with the first writer. This was not meant to offend you, but as a way to offer you an alternative writer.
Hired this service for an executive style resume, uploaded my current resume and information for the writer. Once the 1st draft was received I found a flaw for revision in a section and questioned it. The writer responds with: (Well that's the way you have it on your current resume)? Seriously? I paid you for a premium service and you have no ability to take the initiative to fix something that was already wrong on the current resume? What am I paying you for? I received a reworked resume that was designed behind a template that anyone can download online! Don't waste your money for a plagiarised template is all you will get. Cheaper for you to online search the template that you like and do it yourself. I have submitted their resume design and been turned down 5 times already, not even an interview.
BE AWARE! TAKE YOUR MONEY SOMEWHERE ELSE!
I paid about $300 for their services and the first draft they delivered was garbage. The second draft was even worst. There were things that were included in my resume that had nothing to do with my expertise. Also a lot of fluff was added without any context or meaning. I complained to them but they return my full payment. I googled them and saw that they have been reported the Business Bureau and some Scam sites by multiple people.
Hi De.
I'm sorry to hear about your experience. Please reach out to our customer care team at support@topresume.com, and they will take a look at the fluff content you've mentioned. BBB and other sites tend to encourage customers to only post their negative reviews and is not a realistic representation of an average customer's experience.
I submitted a resume that was well-written but was concerned that it didn't get more responses. I paid $249 for the top of the line service. What I got back within 24 hours was a piece of garbage. Literally. Mispellings, grammar errors, things that read like gobbly-gook.It is was apparent that this "service" is a computer that takes your resume and for $249 rearranges it with some modifications that make it clear it is untouched by a human - or even proof-read. STAY AWAY! Or hire them to ensure unemployment.
Hi John, I am very sorry to hear that your resume had errors in it, that absolutely should not have been the case. I can however assure you that we are not a service comprised of computers, our writers help thousands of people each year with their resume. We want you to be completely satisfied with your purchase, please message me on Facebook and we will get this sorted out.
The onboarding is smooth.
The consultant is a real professional and he understood perfectly my needs.
Now I am proud of my Resume and of my Linked In profile, and I am confident I can find a job that fits my needs.
This is totally fraud. They collected my money and returned me a file after their promised timeline, with lots of mistakes and no professional at all. Their service is absolutely a risk of costumers time and money. Once you placed the order, no refund will be granted, and there is no warranty, and TopResume will send you whatever junk they want. No recommendation at all.
Hi Ehssan,
Our Experts offer revisions through out the writing process. Also, we offer a 60-day interview guarantee. If you are not receiving two times more job interviews within 60 days of receiving your resume, we will write it again one time, free-of-charge.
I don't know who you people are giving 5's but this place is a scam! DO NOT USE THIS COMPANY! They will take your money and then are quick to say that they are busy and have not forgotten about you! During a questionnaire it said I could add files or comments later. Well when I tried to add my cover letter, there was no where to upload it. I emailed support and they said you cannot upload it once the questionnaire is done but you can email it to us. Well I stil have not heard from anyone. Well since that email I am still waiting for something. I am unemployed and thought this would be helpful to land more interviews. I didn't have the money to spend on this service but figured it was a good idea. Obviously I would have been better putting $140 on lottery tickets. There has been no correspondence since the email and they will not refund your money. You will need to go dispute it with your bank. I am watching jobs post and be taken down. Do not use! Do not use! Do not use!
Hi Scott, I can assure you that we are not a scam. I am sorry to hear that you encountered issues adding your cover letter and want to make sure that this issue gets resolved. I have check in with our customer support team and it looks like your order is on track to be delivered on Wednesday as was originally scheduled. Thanks.
My writer was prompt and worked well with some caveats that I bought to the table regarding my resume. My requests included adding some different industries where I have done Project Management and training in those industries to go along with the 25 years of IT work. All in all, I was surprised and satisfied with Top Resume
I was confidence that my resume is good enough since I spent a lot of time to make it, revised it million times and no one tell me it was bad up until Karen from TopResume pointed some points from my resume to make it better with a logical explanation. It wasn't my intention to get a review for my resume but I ended up here and I was glad for the feedback, though. I wish I can make a better resume based on her feedback, so thank you so much for the advices.
While I was ultimately happy with my resume and cover letter that TopResume writer Giacomo worked on with me, what pushed this from 4 stars to 5 was the customer service. Though I had submitted my resume in the third week of the month - and received a reply by the beginning of the fourth week - I didn't see the *email* of that reply until my seven days were almost up (Shakes fist at my personal spam filters!). I was a little distressed that I wouldn't get my full time due to my own error, but I got a hold of Giacomo very quickly, and was informed that he could give me a few extra days; and within two days of back and forth emails, I had a professional quality resume and cover letter. Thank you Giacomo, and thank you TopResume!
I used TopResume to rewrite my resume and I was very impressed with the professionalism of my 'writer' and the positive back-and-forth to fine tune the resume, covering letter and LinkedIn profile. Their advice was invaluable and I ended up with a professional, current and marketable resume that I'm confident will help with my job search. I would recommend TopResume without any reservations.
The Resume Critique and Writing service was great from the time I requested the service through delivery. I purchased the package with Resume, Cover Letter and LinkedIn profile included, and couldn't be happier. The technical writer was prompt with delivery of the draft and subsequent revisions, and achieved something I couldn't do in getting my resume down to 2-pages. Highly recommended for those searching for their next opportunity.
I was looking for job for almost 2 years. I had couple of interviews but the positions were not really related to my background. After hearing about TopResume through a friend I decided to give it a chance. First I received a free critique on my resume from this company and I was very surprised that the ATS system picked the wrong keywords as my top skills! My resume didnt really show the exact target and direction that I was looking for.
I purchased the Executive Priority package and had my resume, cover letter, and LinkedIn written professionally. The writer was called Ruth and he was very fast and responsive and provided all documents in less than 10 days.
I started applying with my new resume and cover letter on May 25th 2017. I got two great interviews, totally related to my background and I got hired on July 7th 2017!
I wish I knew about TopResume earlier!
Having been at a company for over 13 years (before the layoff) I had certainly lost track of the modern day Applicant Tracking Systems and importance social media plays in finding a position with a QUALITY organization. TopResume took excellent care of me, my writer "Robin" knew exactly how to construct a well organized resume with the best facts to support my career interests. What a huge relief!
Brent at TopResume did an excellent job at re-tooling my very wordy resume and provided me with a great cover letter which I can easily tweak for various jobs and an updated LinkedIn profile. I applied to a job via LinkedIn last week and they called me 15 minutes later! Thanks Brent and TopResume!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Daniele, We're sorry to hear you were not happy with your experience and want to get this resolved right away. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will assist right away!