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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 8th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Ohio
1 review
0 helpful votes
Follow Paula O.
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I wrote to Emily and within hours I had a response. I was assigned to Shelby within less than a day and Shelby seem to be working around the clock to get me up-to-date. I was very impressed with my resume, cover letter, thank you letter and LinkedIn Profile. In fact, a day after I updated my LinkedIn profile I received three calls for prospective job opportunities! Thank you Shelby and the team at TopResume!

Date of experience: March 6, 2017
Canada
1 review
2 helpful votes
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Just get chat gpt to make you one, full of spelling mistakes...writers are far from experts and they make you edit it all anyways no linkedin help provided. Don't waste your money.

Date of experience: May 2, 2023
Guam
1 review
2 helpful votes
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Go somewhere else!
April 12, 2023

All top resume did was add a template and asked me to fill in information they could not figure out based off my inputs. They failed to do what I paid them for, complete waste of time and money!

Date of experience: March 13, 2023
Canada
1 review
0 helpful votes
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When the talent of TopResume seamlessly creates your new CV, put the words together in brilliant, subtle and intertwining ways that you never could imagine or envision, change your career marbles and stumbles using their magical transformations, you then realize that writing about yourself in a flawless, flowing narrative that brings out the best of your accomplishments and careers, and presents that narrative to the reader is one of the most difficult projects to do. As career alchemists, they turn gold into what we do not see, I cannot thank your team enough from the relief of worry and deadline stress. We the subject are so blinded by the reflections of our ego ( I am a Leo) that we miss the real substance.
When I read my first version, my jaw dropped and was totally blown away. It was so obviously logically created and flowed seamlessly. Well worth the money and they delivered over a weekend when it would take weeks of iterations for lay people to get it right! I found a new team member that brings out the best in me! Thanks team, you know who you are, as yes "I will be back"

Date of experience: November 16, 2019
Pennsylvania
1 review
1 helpful vote
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Quality work
June 8, 2017

Top company. Definitely trustworthy. If for whatever reason your unsatisfied with your first draft yohr writter will work with you non stop till your vision is archieved! I recommend the ceo profesional package since you'll want the best of the best. Only had my resume for about two weeks now and never have i received as many interview requests than i do now, truly an amazing service well worth the price in the long run, cheers and good luck mates!

Date of experience: June 6, 2017
California
1 review
0 helpful votes
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Revealing
May 3, 2019

This service opened my mind to improvements that I would not have thought of on my own. If you really need help with sprucing up your resume, this is the place!

Date of experience: May 2, 2019
Canada
1 review
0 helpful votes
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Terrible!
June 19, 2023

If you want someone with limited command of the English language, this is the service for you! Was hoping for professional resume writing help. Instead received a poorly written, grammatically incorrect mess. DONT WASTE YOUR TIME OR MONEY!

Date of experience: May 20, 2023
New Jersey
1 review
1 helpful vote
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My goal was to make a move from event sales to SAAS sales, but I had no idea how to effectively highlight my transferable skill set to potential employers. Laura understood my goal and crafted a really fantastic resume that downplayed the field in which I was working, and accentuated my title and relevant experience. I was very pleased. Then, no joke, I submitted my application to the first company on my list, got a call back that day (the VP complemented my resume in the initial call), and after a week of interviews I accepted my first choice role.

Date of experience: March 22, 2016
Canada
2 reviews
0 helpful votes
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Extremely Happy
July 8, 2020

Efficient timeline with the resume writer in creating an updated professional resume and cv. I'm extremely happy and confident that my expertise is now exemplified in my resume. I have been underselling myself with my resume for many years. Thank you so much for the excellent service!

Date of experience: July 8, 2020
Chile
1 review
0 helpful votes
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TopResume arrived to democratize the starting line for good candidates during their application to companies that use Applicant Tracking Systems (ATS). Before TopResume, if you didn't have the opportunity to interact side by side with the need of the company you are applying to, you could hardly get past the first recruiting filter. Today you are in charge of proving your skills, TopResume is in charge of showing it. With TopResume you can start your career at the same starting line as your top candidate peers.

Date of experience: April 8, 2021
Arizona
1 review
1 helpful vote
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When I first came across this site I figured it was just something for me to scan through really quick. I never thought I would actually be one to apply and send in my own resume but I'm so glad I did! Because when I did I found out that what I thought was all right was horrible in a sense compared to how amazing it could be thanks to the amazing input that I received from the team at top resume I now have a greater chance at a new career!

Date of experience: April 10, 2019
California
1 review
0 helpful votes
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Look Good on Paper!
April 19, 2020

I was extremely nervous to invest in the upgrade for what was necessary. I agreed my resume was underwhelming and that wouldn't work. My writer, Cindy R is very professional and patient! Her efficiency to ensure what modifications were needed was spot on. I understood my resume needed a facelift and grateful for it. Top Resume is the best! Thank you!

Date of experience: April 19, 2020
Maryland
2 reviews
2 helpful votes
Follow Arshdeep H.
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I think your experience will largely depend on the writer you get. I bought the most expensive package and did not have crazy requirements at all since I am a senior in college. The writer promised me one deadline but did not get my documents until the deadline. This document was fine, but clearly just copied and pasted from some template. There were grammar errors with punctuation, totally incorrect information. It looked like a computer program had automatically created it rather than a person. Then when I asked for revision, it has been over a week and I have not gotten anything. Today was the deadline to request revisions and I am sure sometime tonight she will send me the documents knowing I can no longer ask for revisions. It absolutely breaks my heart because this was prime time to apply for jobs and the whole month has now gone by. In the end, I cannot just go and spend another 250 to hire a company as I am a student without a job. This was an investment for me and I feel completely ripped off. I wish I had read the negative reviews before. If I were you, find a company that offers guarantees or has a refund policy or at least allows for more time between revisions etc. This company has made me totally distraught.

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Career Changer
April 25, 2023

I worked with Adam to create a résumé and cover letter would effectuate a career change. Although I have all of the transferable skills, I couldn't figure out how to reflect them on paper in a clear, dynamic, and persuasive way. Adam did, though, and three days earlier than expected! Adam took my skills and my original formatting, and adjusted them to industry standard to make me sound like a strong candidate for the roles I've hoping to land. Adam was also very responsive. He answered all of my questions; made some of my requested revisions; and gently explained why some of my other requested changes wouldn't meet the industry standard, thereby putting me at a disadvantage. In other words, he handled the creation of my résumé and cover letter expertly and thoughtfully. I haven't sent my brand new documents out yet, but I feel incredibly confident about doing so. Thank you, Adam!

Date of experience: April 25, 2023
New Jersey
1 review
0 helpful votes
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I was searching for awhile to find a service to write my resume for me. Like most candidates, I didn't know if my current resume was up to par with other candidates and I just wasn't confident in my resume. Dominque helped me through the process effortlessly and I can now say my resume is amazing. Would recommend to anyone looking for a resume writing service.

Date of experience: February 24, 2017
Canada
1 review
0 helpful votes
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Before my resume was reviewed by TopResume, my resume had been reviewed by some career specialists and IT recruiters. TopResume provided more critical advice that encouraged me to renew my resume from a new format, and I am very happy with my new resume which is easier to read and better looking and focuses on what employers want to see.

Date of experience: October 27, 2019
Nigeria
1 review
0 helpful votes
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It is with great pleasure to let you knowthat I'm satisfied with the services offered by TopResume to view and rewrite my CV.
The formatting aspect and the key words are excellent.It got me my confidence back and also got my first interview, my second application still under consideration with Amazon in United Arab Emirates.
I'll always recommend TopResume services for CV review and reformatting.

Date of experience: April 2, 2019
Texas
1 review
1 helpful vote
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Well intentioned - but missing the mark
October 7, 2022

I am VP-level digital media sales professional with 10+ years of experience focused on getting a position in North America. To attract the attention of enterprise hiring managers I purchased the executive package. Unfortunately - I was totally disappointed with the service and work product.

The first resume writer I was paired with (Mason) provided a first draft that was rife with misspelled words, bad tense uses, and poorly reflected how my past experience might transfer to the new positions I shared for consideration examples.

When I expressed my concern (first via online form - which was ignored completely and then via phone a few days later) I was given a new writer and offered free phone consultation.

I scheduled a phone call w/ my new writer (Susan) who was considerably better than Mason (less misspellings) and a 1st draft was delivered.

During our phone consultation - the new writer was totally uninspired. Both her and Mason sounded as if English was not their native language and neither seemed knowledgeable about how to communicate how my experience would transfer to the positions I was seeking to apply for.

After weeks of round and round again - I got so frustrated that I took what they delivered and made all the changes myself. It was essentially what I needed to do anyway - and saved me no time or effort to work with a "professional resume writer".

For any busy professional - looking for a professionals touch - I don't recommend you use them.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2022
Illinois
1 review
7 helpful votes
Follow Lisette C.
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I have a varied and deep resume but am trying to change careers to something that didn't even exist a few short years ago. Despite my Ivy League degree I thought spending the money for a professionally presented and formatted resume made sense. I might have been right but after dealing with Top Resume I will never use them or a service like them again. Save your money and get out of your contract before they give you a first draft. Afterwards it will be too late and they refuse to return any money. My resume was written by a non-English speaker from what I can gather, or worse written by machine. If you are assigned Anya R. Race to get your money back. I received my first draft and sent back a sea of red corrections. This was after they took days to match me with someone specifically tailored to the industry I was applying to. A total nightmare. She had no idea of the software used in the industry, had no idea what the job skills needed were. Worse, she attributed skills and management experience that I in no way had or claimed on what I sent them. Not minor hedging either, we're talking federal level appointments, because it sounded good and she had no idea what she was writing. Her questions ahead of receiving my draft amounted to clarifying 2 dates. That is it. She didn't ask another question. This company is a complete waste of money. Read the bad reviews, the experiences are all too similar to be mistakes. Remember good reviews are easily purchased and in the case of Top Resume not a true representation of their work.

Date of experience: March 13, 2017
Jenna M. TopResume Rep
over a year old

Hi Lisette, We are so sorry to hear that your experience did not live up to your expectations and want you to know we are committed to fixing it! If you could please send us a direct Facebook message with your full name and email address a customer support rep will get this sorted out right away.

Florida
1 review
1 helpful vote
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Late with errors
October 16, 2018

I have 25 years of higher education fundraising experience, however TopResume could not capture or understand what fundraising is.
The first issue I had was, they were late with returning my resume and I paid extra for the service.
Sencondly, after addressing the issue that they were late, they assigned a new resume writer. She could not capture what I actually did, after a number of attempts and emails, she finally got it.
Third. I'm not an editor and that's why I asked a professional to write my resume, I was only looking for content, not grammar, again I'm not an editor. After over two weeks I approved the resume.

I sent out the resume to a few companies, and one was nice enough to let me know there were grammatical errors on my resume. Now, I know it's part my fault, but as stated before, I'm not an editor, that's why I paid over $700 for topresume and that is not what was delivered. I called a friend who is a writer and she fixed it, FOR FREE.

DONT USE THIS COMPANY!

Date of experience: October 16, 2018
Chris W. TopResume Rep
over a year old

Hi Juan,

We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.