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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 10th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Quick, Easy & Reasonably priced! Gave my resume a professional over look & polish. Was done in a timely manner. Would use again & defiantly would recommend the service.
Date of experience: July 11, 2017
Job alerts kept coming in after posting my new resume on different sites. It was all smiles after that.
Needless to say, my new cover letter was also Brilliant!
Date of experience: November 13, 2020
I am very satisfied with the quality of the resume, cover letter and LinkedIn profile info received from your service. I have already recommended your service to several coworkers.
Date of experience: October 23, 2019
I'm a marketer and writer but social marketing of myself to the new standards of hiring is something best left to the professionals. Invest in yourself in this instance!
Date of experience: December 20, 2016
They wrote a horrible resume, i paid $200 and the quality was the worst I have ever seen. I think this company is a scam, just stealing people's money
Date of experience: August 26, 2019
Submitted my resume for reviewing and polishing. TopResume professional resume editors did an awesome job! They turned my resume into something that employers would be interested in!
Great job!
Date of experience: May 31, 2016
My resume was average. But after Top Resume wrote it it was very professional. I started to get more attention and I should have another job offer soon. Thanks.
Date of experience: June 15, 2016
Excellent experience. I highly appreciate all the assistance. Sara A was amazing. All my observations were taken into consideration. I will encourage my colleagues to use the service too.
Date of experience: April 2, 2021
I appreciate the assistance that the resume editor appointed to me. They took the time to create "drafts" where we were able to revisit and make adjustments as needed.
Date of experience: March 26, 2021
I definitely see the difference between my old and new resume and cover letter! The customer service is great and they are focused on delivering a high quality service.
Date of experience: November 26, 2019
The person that completed my resume was a genius. He or she knew how to use the proper vocabulary to really show a perspective employer my strengths and skills.
Date of experience: July 14, 2020
The process was fast, easy, and effective. After my resume re-write with TopResume I received attention back from potential employer right away. The quality of the resume was great.
Date of experience: June 19, 2017
TopResume did a wonderful job on my resume. I would highly recommend them to any them to anyone who needs to polish their resume. Mine is already getting results.
Date of experience: July 18, 2017
I was having trouble even getting interviews. After I got my TopResume I had 3 interviews lined up. Very professional work, and great service. I can't recommend it more.
Date of experience: September 29, 2016
I am glad that I choice Top Resume services. Mr. Andrew Bennett respond me with in 24 hours and helped me to rewrite and upgrade my resume.
Thank You
Date of experience: February 13, 2023
Top Resume are very professional people, enjoy taking the time for feedback. They stay in touch with the client. I will leave her all my plants the top resume.
Date of experience: January 26, 2021
If you've never had a resume before than maybe this service would be helpful. My resume was not substantially changed from the original. The only thing that changed really was information was pulled and put into key accomplishment bullets after each position. The cover letter was pretty good and the opening resume summary wasn't bad, but not worth the price I paid. Same for the LinkedIn service. If you don't have a standard work history look elsewhere. I found VMock resume tool ($20) after I paid for the service and found that to be much more helpful for the price. Communication was horrible. After they get your money don't expect much in the way of letting you know what is going on. It took 4 days to receive edits that were submitted for the first revision. You only get 5 days for 2 revisions. There were many simple spelling and formatting errors that should have been caught by a "professional" resume service. Bottom line, for the money... look elsewhere. This "service" wasn't worth more than $50.
Date of experience: March 11, 2018
Thank you Cindy for all the hard word done. You really went above and beyond. I couldn't imagine my resume any better. First Interview completed after 2 weeks from Cindy doing my Resume.
Date of experience: November 28, 2016
It is such a waste of time and money. They take your money try to had you over some crap resume with the take it or leave it attitude.
They provided me with a free critique of my resume, which I thought was fair, so I wanted to try a professional written resume.
I paid $189 for the resume service and interview guarantee in December 2015. Its been over 45 days and still don't have a final resume in my hand. Forget about the interview there is no guarantee you will get even the resume.
By the first draft I knew they are not good, but had already paid, so I tried to be nice and make the most of it. Just lowering my standards and trying to atleast get what they have to offer.
Plus all communication is on email only, phone would have speeded things, but sadly that was not an option. Imagine having to type all that you did not like about the resume, mistakes etc, If I knew before that I had to spend all that time I would have chosen to write resume by myself.
They claim they can be industry specific, but for any IT jobs they are no good.
Its just more fancy flowery language and who even cares about that in IT? I'm not applying to be a magazine or blog writer. A lot of it was so overblown I wasn't even comfortable claiming to be that kind of employee.
There is no way you can choose your resume template from a bunch on their website. You have to tell them I don't like this, send me something like... and then they send you something else... and so it goes.
I will stop my rant. But please don't BUY frustration for yourself. Try somewhere else or just take the free advice and DIY.
Date of experience: February 10, 2016
Hi, Thank you for reaching out and sharing your experience with us. Please email us at support@topresume.com and one of our customer service reps will ensure that we make the situation right. Thank you in advance.
Frank and Deborah were great. They answered and explained all of my questions and suggested changes and I am already getting attention from potential employers
Date of experience: October 18, 2021
TopResume provided a great service, they were prompt and the resume was on trend, communication was constant and continued until product was complete, can recommend!
Date of experience: December 20, 2016
I bought the complete package ( resume+ linkedin+ coaching interview + Thank you letter). This package is really worth. I am already receiving more interview invitations.
Date of experience: February 7, 2020
My experience was very positive. All communications were very professional and the outputs I received were great. I would recommend your company to others, thanks.
Date of experience: November 19, 2019
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Andrew,
We are sorry you are dissatisfied with the outcome of your project. Please reach out to support@topresume.com so we may assist you.