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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 10th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 87.2%
Positive
184
Neutral
5
Negative
22
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user cynthiaa18
District of Columbia
1 review
1 helpful vote
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March 16th, 2016

I would recommend TopResume to anyone. The writer did a fantastic job rewriting my resume. She did an excellent job capturing my experiences and showcasing my talents.

Date of experience: March 16, 2016

Thumbnail of user chadm417
Ohio
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

I was quickly matched with a skilled writer who produced a high-quality document. I don't think I realized just how much was missing from my previous resume.

Date of experience: July 27, 2022

Thumbnail of user jeffh870
Washington
1 review
0 helpful votes
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June 23rd, 2020
Verified purchase

Lindsay was a pleasure to work with; extremely flexible, insightful and synthesized all of the materials and info provided to create a compelling resume and cover letter.

Date of experience: June 23, 2020

Thumbnail of user rogerm111
Kansas
1 review
0 helpful votes
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February 27th, 2017

Excellent service with a focus on quality, speed and customer satisfaction. I was very pleased with the experience and the final result. Time and money well spent!

Date of experience: February 25, 2017

Thumbnail of user bandarb4
Japan
1 review
0 helpful votes
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November 1st, 2019
Verified purchase

The writer did an amazing job and I will definitely tell other colleagues about this web site and what a wonderful experience I went through this site

Date of experience: October 29, 2019

Thumbnail of user konstantink25
California
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

The process was straight forward and effective, and my resume writer was a real professional that made significant upgrades to my resume in almost every single way.

Date of experience: September 1, 2020

Thumbnail of user markr796
Philippines
1 review
0 helpful votes
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April 24th, 2019

There process was professional (like your resume). It was easy, convenient and effective.

Even if you think your resume is top notch, submit it for a critique.

Products used:
Executive Priority because my LinkedIn page was a shambles.

Service
Value
Quality

Date of experience: April 23, 2019

Thumbnail of user loriy83
Ohio
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

The staff person answered all my questions and helped brainstorm the best ways to describe my experience and goals. The result was a very clear, professional document

Date of experience: March 16, 2022

Thumbnail of user tb72
Tennessee
1 review
1 helpful vote
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August 13th, 2016

I am very pleased with my experience with TopResume. My writer contacted me as expected and I had a first draft within 24 hours. My results have been over and above my expectations.

Date of experience: August 11, 2016

Thumbnail of user emilyg77
Arizona
1 review
0 helpful votes
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June 8th, 2017

Extremely impressed by the way my writer asked questions and worked with me to perfect the language, style and look and feel of my resume and cover letter. Will definitely recommend to friends!

Date of experience: June 6, 2017

Thumbnail of user candism7
California
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

I had a great experience working with TopResume. My writer was very responsive, and was able to meet all my needs. I would definitely recommend TopResume to anyone looking to revamp their resume!

Date of experience: January 17, 2021

Thumbnail of user mireyac23
Illinois
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Bill, was patient with me.
That's an amazing thing to say, I barely respond to emails during my work shifts.
Bill was understanding and helpful.
Professional during my whole process.

Reason I chose this business:

One of the best resumes has come from TopResume.
I wanted to stick out of the crowd with a company that truly cares about how our resumes are presented.
I want to help from the experts for my resume.
They have delivered!

Date of experience: July 10, 2023

Thumbnail of user stephenk905
Kansas
2 reviews
0 helpful votes
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May 18th, 2021
Verified purchase

The writer was very professional and responded in a timely manner. I made job applications using my new resume and received job interviews and calls within 2 days. I highly recommend the writer.

Date of experience: May 18, 2021

Thumbnail of user tiffanys752
Michigan
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

I worked with Keith S.! I really appreciate the amazingly work he did on my resume and cover letter. Throughout the whole experience Keith had the best communication! I totally recommend top resume!

Date of experience: July 20, 2022

Thumbnail of user shunt11
Kentucky
1 review
1 helpful vote
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January 31st, 2018

Im completely satisfied with the recreation of my resume. My writer used my resume and rewrote it to show my skills in a more professional manner... Im very pleased!. Awesome job Top Resume

Date of experience: January 30, 2018

Thumbnail of user chaunetteg
Utah
1 review
0 helpful votes
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May 19th, 2017

The resumes I ordered turned out great. I struggle with writing my own resume and this company made the process fast and easy. They listened and added my suggestions in.

Date of experience: May 17, 2017

Thumbnail of user coreyg23
New York
1 review
0 helpful votes
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June 15th, 2017

The content of my cover letter and resume by Molly was very descriptive and pleasing. I am sure I will obtain a career position that I was in search of.

Date of experience: June 13, 2017

Thumbnail of user joeb256
North Carolina
1 review
0 helpful votes
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September 29th, 2016

Here's hoping that this service works. They were fast and willing to made changes. Their first draft didn't work at all and they were willing to help make some improvements.

Date of experience: September 27, 2016

Thumbnail of user dominadoro
Philippines
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

The writer is very polite with dealing in his client. And has a strong knowledge in making or reformatting CV with the result of high impact whoever reading the CV.

Date of experience: October 1, 2019

Thumbnail of user nicolass23
France
1 review
0 helpful votes
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September 25th, 2017

The free critique about my resume was pretty complete with good/bad points.
The tools used are pretty interesting and help you to understand more the weakness about several major points.

Date of experience: September 25, 2017

Thumbnail of user l.s13
Florida
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

My writer was a pleasure to work with. She was very prompt and was open to edits etc. I'd highly recommend Tina K as she produced a top grade product.

Date of experience: January 18, 2023

Thumbnail of user dianef619
Michigan
2 reviews
0 helpful votes
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April 10th, 2021
Verified purchase

I hired TopResume to help with my resume and cover letter. The service was fantastic. It is professional and to the point. I am very pleased with all four products.

Date of experience: April 10, 2021

Thumbnail of user jamesm1743
Texas
1 review
0 helpful votes
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April 24th, 2019

I enjoyed the service and I believe my final resume is good but I did need to make additional changes after the final submission. The cover letter was written perfectly.

Date of experience: April 24, 2019

Thumbnail of user timothyj610
Ohio
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

My writer did great and was able to add any changes that I wanted to make to my resume during the writing processes. I would recommend this service to others.

Date of experience: April 4, 2023

Thumbnail of user aaronz136
Ohio
1 review
1 helpful vote
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January 20th, 2023
Verified purchase

SLOW. NOT GOOD. DON'T USE THIS. I'm really unhappy with the process and outcome. I paid for the top level package.

I'm changing careers and needed help summarizing and narrowing nearly 30 years of experience. There is really nothing in what I received with any personal or creative summarization. It's very boilerplate and feels "cut and paste." The formatting (though somewhat subjective) was barely acceptable for a modern marketplace.

I paid extra for a 48 hour turnaround. I received no documents at the 48 hour mark. The portal said I'd receive documents Dec 15th. That would have given me time to think through changes and edits before the call. I emailed my writer to see when I would receive the documents and heard nothing.

I received the documents five minutes prior to the scheduled call. This made the call totally ineffective. I was not able to provide direction to the writer. There was virtually no benefit to this call.

They matched me with me with a writer who is young, off-shore, and inefficient.

I emailed customer service and it took two days to hear back from them. Very disappointing.

Service
Value
Quality

Date of experience: December 21, 2022

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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