• Bookmark

    TopResume

TopResume

Write a Review

Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 10th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 87.2%
Positive
184
Neutral
5
Negative
22
View ratings trends
114
See all photos
How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
See positive reviews
Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
See critical reviews

Reviews (5,561)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user davidb504
Texas
1 review
1 helpful vote
  • Send Message
May 26th, 2016

I had a great experience with TopResume. They were timely with their materials and answered my questions! I am very happy with the products I received.

Date of experience: May 25, 2016

Thumbnail of user heatherf44
North Carolina
1 review
0 helpful votes
  • Send Message
February 17th, 2021

I used TopResume to revamp my resume and they did a great job. I also used their cover letter, thank you letter, Linked In profile and resume posting service.

Date of experience: June 30, 2016

Thumbnail of user pabloc20
California
1 review
0 helpful votes
  • Send Message
February 7th, 2016

They provided great attention to detail when it came to asking more questions about my experience that was included in my resume. Great attention to details and quick response.

Date of experience: February 7, 2016

Thumbnail of user allisons147
Georgia
1 review
0 helpful votes
  • Send Message
November 13th, 2019
Verified purchase

My resume writer was able to take my experience and turn it into a 5 star rated resume! It looks fantastic and I'm
Getting interview requests left and right!

Date of experience: November 12, 2019

Thumbnail of user jeffa132
Georgia
1 review
1 helpful vote
  • Send Message
May 16th, 2018

They did an amazing job helping transform my resume, cover letter and LinkedIn to something more fresh and up to date. They were fast and efficient! Job well done!

Date of experience: May 16, 2018

Thumbnail of user marcosb34
Argentina
1 review
0 helpful votes
  • Send Message
April 14th, 2019

I sent my resume for an initial assessment. They sent me 3 pages full of super useful customized tips. I am considering to hire them to correct my resume.

Date of experience: April 12, 2019

Thumbnail of user sarak290
Texas
1 review
0 helpful votes
  • Send Message
January 12th, 2021
Verified purchase

The service i received exceeded all my expectations. I landed multiple interviews the first week after applying with the new resume. I highly recommend using topresume.

Date of experience: January 12, 2021

Thumbnail of user georges568
District of Columbia
2 reviews
0 helpful votes
  • Send Message
December 8th, 2020
Verified purchase

Simple. Old resume was reviewed. A new resume was wrote. Edits and suggestions were shared two or three times until I was appeased. Voila, new document!

Date of experience: December 8, 2020

Thumbnail of user rebeccal78
Georgia
1 review
0 helpful votes
  • Send Message
June 15th, 2017

I needed some extra help with my CV and cover letter so I decided to give TopResume a try.
So far, I've gotten 4 calls back from people who reviewed my CV.

Thank you so much for your help!

Date of experience: June 13, 2017

Thumbnail of user sebastiant4
Romania
1 review
1 helpful vote
  • Send Message
March 16th, 2016

I had the chance to improve the quality of my CV with TopResume, their services were very professional, with a very good timing and great transparency in communication.

Sebastian Torneanu

Date of experience: March 16, 2016

Thumbnail of user abigailh350
Illinois
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

That was the easiest experience. I was able to submit my resume and get an updated majorly improved version very quickly. My writer was attentive and did a great job.

Reason I chose this business:

I was referred through AHIMA

Date of experience: October 16, 2023

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Thank you for your feedback! We're delighted to hear that you had an easy experience and that your writer provided you with an improved resume. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

Thumbnail of user cynthiap39
Connecticut
1 review
0 helpful votes
  • Send Message
October 13th, 2016

The writer listened to me and what I wanted to achieve. After I received my first draft I forwarded to a friend/headhunter friend and she really appreciated the more concise version of my resume.

Date of experience: October 11, 2016

Thumbnail of user davide165
New Hampshire
1 review
0 helpful votes
  • Send Message
March 9th, 2017

My resume need a facelift and TopResume did a great job! They were quick and responsive. I ended up with a resume which is much better than the one I did myself. Thanks TopResume!

Date of experience: March 6, 2017

Thumbnail of user melissar102
California
1 review
0 helpful votes
  • Send Message
May 12th, 2017

I ow have the confidence in getting out there in the working world again. I am so happy to have used TopResume and so glad to have a great looking resume behind my name.

Date of experience: May 10, 2017

Thumbnail of user maryr472
Idaho
2 reviews
1 helpful vote
  • Send Message
November 17th, 2018

After submitting my resume to Monster.com, I received an email from TopResume offering a free review of my posted resume. They were savvy with reeling me in, and after a review of their website, I forked over about $250 for a professionally-written resume, cover letter and LinkedIn page. I was assigned an 'expert' writer, and a few days after received a revised draft from her. It had grammatical and spelling mistakes along with content errors, like the wrong location of my previous company and wrong spelling of its name. After calling and sharing my frustration, I was assigned a new 'expert' writer. She, too, had spelling, grammatical and content errors, 17 days after I submitted my resume to her. It seemed like they just string all these buzz words together that are non-of sensical and read like diarrhea of the mouth. I emailed, called several times and complained. TopResume does not issue any refunds. They offered to give me free posting service of my resume. I was livid. The LinkedIn service they provide is a template that you fill in... nothing like what I had thought. Do NOT use this service. The writers are sub-par, tardy, and it was a huge waste of money and very disappointing.

Date of experience: November 17, 2018

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Mary,

We are sorry for the experience you have had. We offer multiple rounds of revision to ensure that all client's are satisfied with their end product. Additionally, due to privacy concerns, we do not ask for our client's LinkedIn passwords. That is why we provide the LinkedIn document in an easy copy and paste format. Please email support@topresume.com with reference to this email so that we can further look into your order. We look forward to hearing from you.

Thumbnail of user susanf1245
Texas
1 review
0 helpful votes
  • Send Message
May 11th, 2021
Verified purchase

Amy was very communicative and did a very nice job writing a resume that show cases the best of my work history and current job. It did not take long and it was complete in days.

Date of experience: May 11, 2021

Thumbnail of user mihaelam4
New Jersey
1 review
0 helpful votes
  • Send Message
August 15th, 2017

I had a great experience working with TopResume. The writer was very prompt and patient with me. I am very pleased with the end result. I hope it will help me land a job! Thank you!

Date of experience: August 15, 2017

Thumbnail of user stephenk386
Texas
1 review
0 helpful votes
  • Send Message
November 1st, 2019
Verified purchase

I had my resume rewritten by TopResume a year ago. I just had them update my resume and they again did a great job. After the rewrite and update, I get 40-60 LinkedIn views per week.

Date of experience: October 29, 2019

Thumbnail of user yaoy4
Texas
2 reviews
0 helpful votes
  • Send Message
March 19th, 2019

I first was little irritated by the time it was taking to get my resume ready but I finally I found it was on my interest. With my new resume I had job in a matter of time. Thank you again Topresume

Date of experience: March 18, 2019

Thumbnail of user gregk40
Greg K.
Texas
1 review
0 helpful votes
  • Send Message
April 28th, 2017

This was a great service with a great product. I found it to be extremely helpful. It would have been nice to have longer than a week to review my draft but that's a minor drawback.

Date of experience: April 26, 2017

Thumbnail of user michaelc441
Florida
1 review
0 helpful votes
  • Send Message
May 14th, 2017

This was the best option to have a professional take a look and help boost my existing resume! After I purchased this service I have had a huge boost with my new resume! Well worth it.

Date of experience: May 12, 2017

Thumbnail of user leec674
California
1 review
0 helpful votes
  • Send Message
February 17th, 2023
Verified purchase

Easy from beginning to end. My old resume was outdated and not skill forward. With the rewrite of it My skills are forward and management is the focus of my abilities.

Reason I chose this business:

You reached out to Me

Date of experience: February 17, 2023

Thumbnail of user benjaminv135
Louisiana
1 review
0 helpful votes
  • Send Message
January 14th, 2021
Verified purchase

Craig at Top Resume did a great job with my resume and cover letter. He was quick to respond to my edits and concerns. Overall it was a very good experience.

Date of experience: January 14, 2021

Thumbnail of user connies1188
Arizona
1 review
0 helpful votes
  • Send Message
March 3rd, 2023
Verified purchase

It was very easy to use, and the service was very prompt. My writer was very kind and made revisions quickly. I have several interviews lined up thank so very much!

Date of experience: March 3, 2023

Thumbnail of user jc409
Georgia
1 review
1 helpful vote
  • Send Message
March 2nd, 2018

Awesome job considering my situation and my personality top Resume was able to really bring out my strong qualities on my resume and explain what i Ce always wanted to say

Date of experience: March 1, 2018

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

How do I know I can trust these reviews about TopResume?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TopResume?