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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 10th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Excellent experience. I was very happy with the interaction that I had with my writer I would strongly recommend them for a fresh and contemporary product. It was an excellent experience
Date of experience: July 14, 2016
The result looks like a second grader wrote it. And doesn't it say no results they will rewrite it? Nope. They want to charge another $50.00 to rewrite it. So disappointed!
Date of experience: May 9, 2017
It was my first time using top resume and it was a very good experience they helped me create a new more professional resume. I was very happy with the results
Date of experience: August 3, 2021
I had a wonderful opportunity to relook my professional goals and what I needed to achieve them. Your reviews were excellent and honest. Thank you.
Regards
Nigel
Date of experience: February 3, 2022
The resume writer did a great job of taking my information and reformatting the content to be more concise as well as suggesting alternative language to help my experience standout.
Date of experience: October 9, 2023
Hi Erik,
I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.
Your support is highly valuable to us!
Contacted topresume for a resume write up. Alena helped me and she was amazing. She did a wonderful job. I love my new resume. It's very professional.
Date of experience: October 12, 2016
My resume specialist did an amazing job at taking my eclectic skills and experience and turning them into a resume that showcases a qualified professional.
Date of experience: February 3, 2022
The writer was timely and communicated well. I only had a few changes after the first edition. My resume was transformed in the direction I was hoping for.
Date of experience: October 18, 2021
You made my resume look professional; and I appreciate the wording used to describe my background. I would not have been able to write my background that way.
Date of experience: November 2, 2019
I've worked with Anthony and Shelly and both were amazing. They understood my requests, my concerns, and were able to deliver the best version possible.
Date of experience: September 7, 2021
Top Resume was fast and worked with me to create the document to communicate the image I needed to find my next position. I appreciate the value delivered.
Date of experience: April 24, 2018
It was good, fast and they answered my questions and concerns. Gave me very valid points on the resume and linkedin and I was happy with the results and the assistance.
It was a recommendation and then I compared with other companies I found.
Date of experience: September 23, 2023
Super helpful, precise, efficient, caring and friendly Team!
Loved the collaboration of the workers, as well as the time-frame in which the resume was edited.
A friend really suggested me to use this resume to have higher percentages of passing the AI screening methods that are used in todays selection process.
Date of experience: June 2, 2023
Sarah was my writer and she did a fantastic job with my resume, cover letter and LinkedIn profile. She was very prompted and she nailed in on the very first try.
Tom O
Date of experience: April 1, 2016
Top Resume was friendly and efficient. I have compliments on my resume! In 22 years, no one ever complimented my resume, so I made the right decision to have my resume professionally written!
Date of experience: September 15, 2016
The initial resume writing was ok. But then the review was very bad and the second review had basically no changes.
I e-mailed them and filled out the feedback page with no response
Date of experience: October 6, 2016
I had a great experience with Top Resume and my writer! She was professional and worth every bit that I paid for the excellent service and the document that was prepared for me.
Date of experience: March 29, 2016
.. But I didn't ask you to praise me,
I asked you to review my resume and as much as I would like to call you out, I can't because the fault for not being able to explain what i do, how great i really am and how every boss in the world would benefit greatly from having ME as an employee, is entirely on me. Thank you for being honest and thank you for NOT doing what I wanted, but what I needed!
Date of experience: February 5, 2019
Every informative and easy to follow also job opportunities were made possible.
I like love the fact that I got feedback on how I can improve my resume and also on job opportunities.
Date of experience: October 18, 2021
I will admit that I was skeptical at first about having my resume professionally written. But throughout the process, my confidence grew and at the end I was pleasantly surprised with the results
Date of experience: February 23, 2017
Very satisfied with the experience. Prompt response from the writer. The Resume looked very similar to what I've imagined it to be and I hope to have a better turnout with this Resume.
Date of experience: February 15, 2017
I have to say I was very pleased with my resume write. Riga did a fantastic job with the rewording of my resume. I can't thank Riga enough fir the service she provided.
Date of experience: September 7, 2021
I found this service after applying for a job where a rep contacting me telling me that my resume looked poor. I wasn't having trouble getting interviews before but I wanted some advice, I mean why not? It took a week for them to send the first draft and another client's name and contact information was on top of my resume (my correct contact was on my initial resume and I had to enter it when submitting on the TopResume site), one of my past company's name was spelled wrong (was not wrong on my original resume) and I felt it was extremely repetitive and hard to read, as if the editor had a thesaurus in hand and was just substituting my verbiage for longer words, the resume was also two pages and I only have a little over two years of work experience so the second page was very unnecessary.
Pros: The new format was nice and I liked some of the tips but I am far from recommending this to others. I am still waiting for my first draft back and its been 8 days at this point and I have not received any update. I have already made the necessary edits and have been applying for jobs as I cannot wait for this service to respond.
Date of experience: February 9, 2016
Hi Lindsay, Thank you for letting us know of the issues you encountered. Please email us at support@topresume.com with this information and a customer service rep will be sure that we get everything sorted out. Thank you.
I thought I was pretty smart in writing my own resume, but you made me open my eyes a little bigger. Thank you for an honest opinion on my mistakes in my resume.
Date of experience: September 12, 2019
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Kara, We are very sorry to hear that you were disappointed. We'd like to get this sorted out. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will help out right away.