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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 10th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
I love the analysis of my resume; just what I needed to pinpoint what is going on today since I have not written a resume since 1997! I just can't afford the service right now.
Date of experience: January 4, 2019
I loved the feedback and if I could afford it I would have you rewrite it for me. I appreciate the creativity and use of buzz words to make sure that I could stand out.
Date of experience: September 30, 2019
The entire experience was smooth and quick. I was matched with a personal professional writer the same day. Mel A. Created a resume and cover letter I was proud to send to every potential employer.
Date of experience: January 27, 2021
I came in touch with the career boosters website and they have helped me a lot in updating my resume. Only a few details were provided by me and i am happy and satisfied with my resume.
Date of experience: July 3, 2019
Dawn was responsive and tailored my resume to my specific, unique industry. My resume was given a complete makeover, and the finished product looked refreshing and modern.
The outstanding reviews
Date of experience: September 13, 2023
I've used TopResume twice to update and polish my resume. I was extremely impressed each time. Worth every penny! I will continue to recommend TopResume to my friends and family!
Date of experience: September 28, 2016
Christopher M was great to work with. He took my resume to the next level. He listened to what I wanted and was able to produce a high quality resume.
Date of experience: May 11, 2021
It was put together well and has great format. They put great effort into this product for me. I can't wait to see where I cant wraith tostart my new job.
Date of experience: December 19, 2019
I am truly happy with my end result. The writer took my old resume as well as asked me questions and created the resume that fit my experience and background.
Date of experience: May 19, 2021
Very smooth process and very professional. I was very happy with the outcome and the process they follow to get it all done. My resume and cover letter sound so much nicer now.
Date of experience: July 2, 2019
Not very interactive. Disappointed with the quality of initial draft, and did not get much response from the feedback I sent. Second draft was not much better than the first/rough.
Date of experience: January 3, 2020
Excellent, well written resume that truly captured my experience. My assigned writer was able to translate my military and corporate experience to showcase the skills I developed in the military.
Date of experience: October 24, 2019
Amy did a great job organizing my knowledge and experience in a manner that highlights all of my vast experience and avoided being "pigeon holed" in one area of expertise.
Date of experience: June 27, 2016
Once I posted my new resume I was getting emails from reputable companies and more hits than I had from my old resume. Well worth the money and time spent.
Date of experience: April 12, 2017
Pleasant experience and got all out of it that I expected to get out of it. Would highly recommend to a friend or colleague in need of a similar service!
Date of experience: November 9, 2021
Since posting my resume with TopResume I haven't got any new lead but got 2 spam and phishing mails pretending to be recruiters I order to steal my personal information.
Disappointed
Date of experience: March 9, 2021
It was nice at the beggining but it could be more fluid, to solve the "edge cases", if could provide at least a couple of video meetings or an online chat
Date of experience: June 17, 2022
Worked with Nicole to update my resume and use more hiring and resume terms. She was very helpful and listened well. Nicole also changed the format to highlight my experience.
Date of experience: July 19, 2021
The professionalism displayed by the staff and the transformation of my documents were top notch! I was really impressed. I would recommend Top Resume and use again!
Date of experience: September 30, 2016
I purchased the resume and cover letter package. I am very happy with the product that I received as well as the level of service provided. I consider this money well spent.
Date of experience: February 15, 2017
They charge the money, slow and tardy response. At the end they digest your money with explanation that the time has ended. They are Fraud, be careful!
Date of experience: March 6, 2019
I wanted a professional resume, and they provided an excellent one, few issues.
My only complaint is they only used one of the information sources I provided.
Date of experience: September 7, 2021
The follow Up, the quality and the expediency of this service exceeded my expectations. I will definitely refer this company and use them again in the future
Date of experience: April 6, 2017
My writer was professional and efficient, I communicated the adjustments I desired on the first draft, they were made and the outcome is very appealing and professional.
They did a great job!
Date of experience: March 28, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
