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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 10th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Samantha did a great job updating my experience and modernizing my resume. Great value and great result. Very happy and looking forward to getting it out there.
Date of experience: August 7, 2016
What my resume looked like when I submitted it to what it looks like after TopResume updated it is absolutely amazing! I am 100% satisfied with my decision to use this company!
Date of experience: November 19, 2019
I found the resume writing and interview preparation services to be well tailored to my career stage and needs.
The services I received to augment my job search have given my confidence a boost!
Date of experience: February 4, 2022
The final result was a pretty good one, I think my final resume highlight pretty well my qualifications, I think this new resume will help me with in my job search and hopefully land me my dream job.
Date of experience: October 3, 2016
This is a wonderful service! I worked with Shelly R and she is fantastic! My resume was polished and professional. I felt listened to and she tailored the resume to exactly what I wanted.
Date of experience: December 20, 2016
Top resume did an incredible job in restructuring and optimizing my resume. The writers knew how to enhance the resume visually and with enough detail to show my experience.
Date of experience: November 4, 2016
A resume WITH SOMEONE ELSES DETAILS!
My first resume writer took two weeks to start, and missed the listed deadline. The outcome was terrible with lots of english and grammar mistakes, and generally a cut and paste job from my original.
The second writer sent me a resume WITH SOMEONE ELSES DETAILS!
This was accepted by Top Resume as bad so they allocated me a second writer.
The second writer sent me a resume WITH SOMEONE ELSES DETAILS!
I asked for a refund, they only refund 40% "because they had spent time on the job" never mind the fact I didnt get a useful outcome.
Refund has taken over a month and I still dont have it - it is now three months since the process started.
Date of experience: May 15, 2019
I was referred to this service by ATD and I was very impressed with the response time and affordability factor. I was impressed with the writing but would recommend offering a layout option as well.
Date of experience: August 31, 2016
Professional & responsive service. Worked with me to ensure that I was 100% satisfied. I used the resume writing service and mock interview & was completely satisfied with both.
Date of experience: August 22, 2017
I really liked the service and my new resume that TopResume developed specially for me. The writer that helped me understood perfectly all my needs in redesigning my resume.
Date of experience: February 8, 2017
TopResume was very professional and helpful. The writer that was chosen made my resume stand out. I was impressed that I almost didn't believe the Resume belonged to me.
Date of experience: February 2, 2017
I recently tried their free service. Their advice really helped me fixing my resume! I think everyone specially those who are unsure of their resume, should use their service.
Date of experience: March 6, 2018
I had a great experience with my rider. Very pleased with the outcome. I would like to access the dogs in an easier way, especially on my phone. But very pleased with the experience overall.
Date of experience: August 11, 2021
I purchased the resume package, and I am very pleased with the results. The rough draft and feedback helped to get all the details correct and resulted in a very professionally written resume!
Date of experience: March 1, 2016
I liked the service. The assigned writer was very precise to make a better version of my resume. I can see a huge difference in the resume I sent and the new version made for a writer.
Date of experience: June 27, 2017
I took some advice and used TopResume to improve my Resume, best decision! I finally landed my dream job! I am recommending TopResume to all my friends and family. Thank you TopResume. :)
Date of experience: February 2, 2017
Agent was fast, cooperative and ensured that my resume was perfectly tailored to me and my job preference with great explanation on the changes that were made to my previous resume.
Date of experience: January 28, 2020
I love the communication and feedback. I was very comfortable with the process and how professional it all was. Very quick to respond and open to hear my points of view.
I needed help with highlighting my skills and knowledge in a way that came up in the hiring software that so many companies are using.
Date of experience: March 29, 2023
This process was extremely prompt, good communication with the writer and was very, very pleased with the end results, would certainly recommend this service to anyone!
Date of experience: May 30, 2017
I was impressed how professionally my resume was re-written and will gladly refer TopResume to others looking to get their resume professionally written to better their job searches.
Date of experience: December 20, 2016
Quick easy process with great results. Love my new resume
Date of experience: March 9, 2024
Loved working with Top resume, great service. Its convenient and quick plus easy communication with the Resume Writer. Great stuff! And highly recommended
Date of experience: April 8, 2020
My resume is exactly what I needed to boost my career. I worked with my writer to make sure that my resume was a complete reflection of my professional life.
Date of experience: September 26, 2019
I got a free & honest resume appraisal. I used the service & got a quick & an amazing resume, which resulted in 3 interview so far. I highly recommend this company.
Date of experience: April 4, 2016
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Teague,
We appreciate your positive feedback!
We're thrilled to learn about your excellent experience.
Your satisfaction remains our top priority.
If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!