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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
I really liked the documents I received. The only downside, is the average time for response. It took more than 48 hours to received documents back after I sent revisions back to the staff..
Date of experience: May 12, 2020
I was very pleased with the personalized service received and the professional resume and covering letter that was prepared. The turnaround time was very fast and no revisions were required.
Date of experience: March 8, 2017
Esther was very helpful & really tailored my resume in a way that really reflects who I am. I am very pleased! I was able to bring my new revamped resume to my first job fair.
Date of experience: October 29, 2019
I haven't needed to update my resume in 6 years. Working with my writer was a great experience. I would do it again if I ever have to update my resume again.
Date of experience: March 22, 2017
My resume came quickly and was levels above what I had attempted to do on my own. My writer was thoughtful and used my work experience to work for me.
Date of experience: November 26, 2019
Very blunt, no sugar coating; that is fabulous. I love it because it's not about getting offended, but getting educated. I was highly educated by a highly educated professional.
Date of experience: April 13, 2020
I am very pleased that my writer transformed my 16 year old style resume to current very professional resume that highlights my skills and experience.
Date of experience: June 22, 2016
The resume was well done and met all my needs. The turnaround time was marvelous, the consultant was always available and on time to respond and action my requests. I highly recommend TopResume.
Date of experience: February 12, 2022
My assigned writer was very thorough and professional. After my final revision, I was very excited and confident about submitting my resume for my next job search.
Date of experience: November 26, 2019
I was very impressed with the speed with which the writer returned my resume. I was absolutely amazed by it. I can't wait to send it to hiring managers!
Date of experience: December 13, 2016
I am so happy with Top Resume and the service I received.
I am definitely seeing more interviews with my new resume and I really appreciate the conversation with my expert! Such good feedback.
I originally chose TopResume because of their ratings, customer feedback, and of course the guarantee.
Date of experience: April 10, 2023
It was very fast and my writer was very responsive. I am very happy I did this because I was pretty clueless about how to accurately portray my skills. My resume looks professional now.
Date of experience: June 27, 2017
Extremely flexible, creative, organized, and focused.
My "coach/Writer" was extremely helpful and experienced.
She was very responsive to my objectives.
First class.
Date of experience: June 2, 2016
Easy to organise. Easy to pay for. A excellent experience. Thank you. I would definitely recommend this service to all my family and friends. Thank you again for an excellent experience.
Date of experience: October 29, 2019
The help I received from TopResume turned my resume around from passive to active. My resume is very polished. I appreciate the time they took to help me along the way.
Date of experience: April 6, 2017
I was very impressed by the speed and delivery of a very well written resume that encompassed my skills well and was written in a professional manner.
I saw an ad while on Indeed, and gave it a try, the fee for helping to write an updated resume was well worth it!
Date of experience: March 27, 2023
Wish I had seen the reviews before paying. Don't go by their free reviews. These people are no good. Their resume are no better than auto-generated, customer service no better than automated, policies are no better than scam.
You can write a better resume with an online template than their writers can do. My guess is that the writers are either amateurs or college grads at best. Have no sense of responsibility and insist on not doing background study or asking when in doubt. They don't even go over the material you send them.
I am an IT person and I can assure you that they are at-least not good for IT resume writing.
MOST IMPORTANTLY, if THEY FAIL to produce good resume in 3 attempts, YOU LOSE YOUR MONEY! SCAM SCAM SCAM...
Date of experience: January 2, 2019
They did a quick and great job to update my resume. My resume looks much better, and I gained more confident. I am looking forward to applying to more job opportunities.
Date of experience: September 28, 2016
I did not know what to expect but I was pleasantly surprised as the result far exceeded any expectations I could have had.
It was suggested by a service I used.
Date of experience: January 12, 2024
TopResume has me looking real good to employers! They are professional and timely. They will use your skills and employment history to make your resume look professional and desirable to employers!
Date of experience: March 28, 2019
For the most part Top Resume did a good job. I have a unique situation with a full time and part time job. The rep from top resume captured my situation very well.
Date of experience: August 10, 2016
After no replies with the resume and cover letter I created, I decided to use TopResume. I was very pleased with the communication and the resume look and wording created by a professional.
Date of experience: November 12, 2019
It was a great experience with the reviewer. The Constructive approach allowed me to reconsider the format and the context. The advice was useful and responsive
Date of experience: December 13, 2019
The resume I created was not getting the attention I was hoping; however, after contacting TopResume and having them create a professional resume that would get me interviews I received a job offer a week after using the resume and cover letter and then a second job offer the second week.
Date of experience: November 7, 2016
Top resume did an amazing job. They were communicative and responsive to my concerns. They were able to optimize my resume and gear it towards my employment goals
Date of experience: July 14, 2020
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Kacem,
We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!