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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
They did an outstanding job on my resume rewrite. I would recommend them for all of your resume needs. Keep up the good work
Date of experience: October 13, 2016
The accuracy was amazing. Even my closest friend just kept saying 'wow'. We were so surprised. Wished I could afford to pay them to rewrite it.
Date of experience: October 26, 2017
Great service but just need a little of attention to details. Had to point out dates and detail that are located on my linked profile.
Date of experience: January 25, 2017
This service has re-energized me to land my next career quickly! The writer was professional and I found her suggestions to be very insightful.
Date of experience: January 19, 2017
I had a great experience and my writer was personable and very knowledgeable. She did an awesome job making me look good with the right words!
Date of experience: January 21, 2020
I got an interview in just one day. Worth the investment. If you have not updated your resume or need to get polished, I highly recommend TopResume.
Date of experience: February 8, 2017
My resume reader was very kind and showed me exactly what I need to work on, along with tips for word changes and design features.
Date of experience: June 3, 2021
Nicole helped me and did an amazing job! I am so thankful for her help. She was prompt and very responsive. Enjoyed the experience!
Date of experience: July 30, 2021
Heather did a great job restructuring my resume into something that made sense and that I can bring in front of an employer. Thank you
Date of experience: April 5, 2017
I could have never crafted such a well written and strategic resume, this service is worth beyond its value, recommending to everyone i know.
Date of experience: March 21, 2023
Excellent I will recommend TopResume to a friend or family member. They done a great job matching me with the correct writer for my resume
Date of experience: November 5, 2019
Very efficient. Resume was almost perfect, only had to request a couple of minor changes. A+ Finished in a timely manner. Would strongly recommend
Date of experience: June 13, 2021
They're great, I learned so many new things about how to write a resume. I'd like to thank them for the amazing efforts they've done!
Date of experience: September 27, 2018
Very good thanks team. Great CV an experience. Helpful an understanding. It's is American so need to look at some word changes that's all.
Date of experience: February 18, 2020
Purchased a resume review package plus a 48-hour rush service for over $200. They took my money and ran away with no work delivered or any response.
Date of experience: April 7, 2022
I've been told to emphasize rather achievements them duties at previous jobs. Most of all I like to have an insight in how recruiters see my resume
Date of experience: December 12, 2018
Thanks for your review and great suggestions. You gave a different look on my CV and show me how can I do to improve it.
The suggestion for reviewing CV appeared in the job report email.
Date of experience: May 18, 2023
Easy process, excellent product, quick response time. I am very happy with the result and have encouraged several friends to also use the service.
Date of experience: November 12, 2019
I think the rewrite of my resume and cover letter were done by a high school student trying to make some easy money on the side.
Date of experience: June 2, 2018
If you are serious about giving your personal brand a complete overhaul should be your first stop. Excellent work, fast turnaround and quick results!
Date of experience: August 3, 2021
Craig, my writer, did an excellent job of trimming the fat from my cover letter and cv. I now feel better prepared to apply for jobs.
Very grateful!
Date of experience: June 5, 2022
Was promised expert guidance, professional writing and insightful support. However, i ended up utterly disappointed with the aptitude and attitude of my designated resume writer.
First draft was shockingly poor... factual and grammatical errors, trite, generic phrasing, shallow understanding and assimilation of my work history, etc. I wondered whether he actually read my application and work history documents. Seemed like it was written by a kid just out of college who knew business buzz words but had never competed for or held an executive position.
Second draft was improved, but still lacked the sophistication to credibly represent decades of disjointed C-level work experience. So, i spent hours editing it myself and returned it to the writer for comments, changes and/or approval. I was then advised, in a condescending email that i'd used up my 7-day window and two draft limit and had to buy additional services to complete the project. I'd already bought their top of the line package to insure i'd be assigned one of their most senior writers and was frustrated and underwhelmed. No way i was throwing any more good money after bad. I emailed them my feedback and requested they reconsider, and they didn't even bother to respond.
In summary, the service may be ok for an inexperienced, young person searching for their first or second job. But, the writers, at least in my case, lacked the experience and writing skill to credibly present a senior level exec. And beware, despite the friendly sales pitch, you're on the clock and will be pressured to buy upgrades if you run over; even if it's due to their writers' negligence and you do their rewrite work for them. Great idea, persuasive pitch, piss poor execution.
Date of experience: April 15, 2019
The response I got was really in-depth and super helpful! It gave me many great tips that I know will make my resume so much better.
Date of experience: July 8, 2021
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi K A.,
We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.