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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
I am please with the quality of work provided. Resume turnaround was quick. I would recommend services to others.
Date of experience: April 20, 2017
The process was seamless from start to finish. I'm truly pleased and impressed with the end results. Thank you!
Date of experience: June 15, 2021
Eric, my writer, was awesome and really knew about my career field! Whatever his salary is, it's not enough!
Date of experience: September 7, 2021
Excellent experience and top honest review. Just recommend your service to my colleagues and will soon try it out.
Date of experience: November 13, 2019
They did a lot of good and responsive work, were knowledgeable and open to making changes when I asked
Date of experience: March 9, 2021
A very professional resume and telephony service to guide me in the right direction. Thanks for all the help!
Date of experience: June 27, 2021
Actually I had some miss information and this has helped me a lot to understand and make it correct.
Date of experience: July 2, 2021
Do not use this company. I initially purchased a resume and a cover letter rewrite for over $200. Over the course of the next several weeks I received multiple drafts that were riddled with spelling, grammar, and punctuation errors, not to mention blatant factual inaccuracies (one of the writers assigned to me inserted an ability to speak French into my cover letter, a language I never claimed to know). When trying to deal with TopResume customer service, I was delayed for over a week and lied to. I was told that due to my issues I was eligible for a full refund, then informed several days later that I would be receiving only a 30% refund or that I had the choice of taking a chance on yet another writer (I had gone through two writers at that point). This company promises a professionally-written resume written by experts that know your industry. I firmly believe that my resume was done by someone that has very little understanding of the English language itself, much less someone who understands what hiring managers in my industry look for. After reviewing the work that I received from TopResume with an independent hiring manager, I was informed that neither of the drafts I received would even pass the automatic elimination process, due to the abundance of errors and the lack of industry-specific key terms.
If you don't want to waste your money, don't give it to this company. They will not fully reimburse you no matter how poor the product that you receive is or how many errors it has. The work you will receive can be done far more cheaply (and more professionally) by a resource you can find on Fiverr.
Date of experience: May 13, 2020
The service was great. I feel that my resume is stronger now and the process was painless on my part
Date of experience: December 28, 2023
For me, and I think people of little experience, it's really useful. Being able to get review in an easy way motivates me to try it
Date of experience: June 18, 2018
Very knowledgeable and helpful with what you want. I thought we would get longer time with them with help on the resume but really good service.
Date of experience: October 10, 2019
Thank you! Your tips are great and have helped immensely in improving the CV I had. It's been updated based on your tips. Thanks a lot!
Date of experience: August 19, 2021
I did not know what to expect & it forced me to think about my accomplishments which was a valuable exercise with a very patient reviewer
Date of experience: January 18, 2023
Great job at reformatting and rewording my resume. It was completed in a couple days as opposed to the week like it said it would take
Date of experience: October 29, 2019
I had a great experience revamping my resume with TopResume. It was quite easy to work with them and get this completed in a timely manner.
Date of experience: September 7, 2021
If I could, I would give TopResume a 0 rating. My husband purchased their executive package and was expecting a top of the line resume. After receiving the first draft, not impressed is an understatement. He provided feedback to the writer regarding what he was looking for, even sent my resume as an example, and all she returned as a reformatted version of the original draft. Not confident that another revision would be any better, he contacted TopResume with his concerns and requested a refund. TopResume replied saying they do not offer a refund, but that they would assign a new writer, my husband declined. TopResume also states that they will do multiple revisions until he is satisfied, however in an email he received, it was stated that only two revisions would be provided. My husband has disputed this through his credit card company and will also contact an attorney if TopResume refuses to provide a refund for a service that was not rendered as advertised, which is FALSE ADVERTISING! CONSUMERS BEWARE!
Date of experience: February 17, 2018
Hi Landy,
I'm sorry to hear about your husband's experience. Although we mention two revisions in our emails, in certain cases, we offer additional revisions to ensure customer satisfaction.
For the price it is excellent. Very professional and well written. I would use this again. Good to use as a basis to build your resume.
Date of experience: July 9, 2018
I was pleased with the overall revision of my resume and provided a cover letter that matches my experience.
Thank you for a job well done.
Date of experience: November 5, 2019
Happy that i contacted the right people to enhance the way my resume looked... They completely revamped my resume in a professional way... Thank you TOPRESUME and My Writer
Date of experience: July 27, 2016
The resume writers are excellent I have no doubt that my resume is going to stand out against all others when I apply for job opportunities.
Date of experience: November 12, 2019
The recommendations help me a lot! I had no idea that I was making these mistakes. I will take them and improve my resume. Thank you!
Date of experience: November 18, 2019
It was very easy to sign up and complete the questionnaire. The writer did a great job and I am already, 1 week later, getting noticed.
Date of experience: December 1, 2020
I am very pleased with the work Earnest did for me. My resume is now updated and ready to aid me with acquiring a new job.
I am waiting to receive the link to post my new resume on Resume.io.
The reviews for TopResume are what convinced me to go with them.
Date of experience: February 2, 2023
Worked well with Heather my rep and she gave me time to complete edits beyond the date. Good wording used in the construction of my resume
Date of experience: September 5, 2022
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Thank you for your positive review! We're thrilled to hear that you had a great experience with our service and that the process was painless for you. It's wonderful to know that you feel your resume is stronger now. If you ever need further assistance or have additional feedback, feel free to reach out.