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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
After having TopResume rewrite my resume, I realize that I have been underselling myself for a long time. I feel like I can confidently apply for positions that I have wanted for years.
Date of experience: June 22, 2021
My new resume' has already received lots of attention. I am very satisfied with the attention so far.
Date of experience: July 11, 2017
It was easy working work person assigned to rewrite resume, hoping it does get me interviews as stated
Date of experience: July 28, 2020
Easy to use and great feedback! I definitely take into considerations the comments provided. Appreciate the time taken.
Date of experience: December 17, 2019
Excellent result but the response to my 1st resume review and adjustments was not as timely as promised
Date of experience: October 7, 2016
I had difficulty putting my experience into words. TopResume did a a great job of highlighting various features.
Date of experience: June 18, 2019
Easy to work with. My writer did amazing things to enhance strengths. I would highly recommend using them
Date of experience: February 23, 2017
Fabulous structured resume firmer around my strengths have had more employers to notice me having more scheduled interviews
Date of experience: March 17, 2017
It is amazing to see all my experience, skills and accomplishments organized in a professional and compelling way.
Date of experience: November 1, 2019
They confirmed all my expectations. This help was timely and qualified.
Also was good "Professionally Written Cover Letter".
Date of experience: April 12, 2017
It was nice working with my writer, she was thorough, thoughtful, and professional, would definitely recommend the service.
Date of experience: November 5, 2019
The service is highly recommended - professional contact and very experienced writer. I am super happy with the result.
Date of experience: April 25, 2017
Great service, they were very thorough to give you the best possible resume.
I recommend them to anyone.
Date of experience: May 16, 2017
It was quick and easy and the call backs started almost immediately! Amazing service! Thank you so much!
Date of experience: July 20, 2021
Syed B is a champion writer! Thank you for creating a resume that highlights my accomplishments thus far!
Date of experience: July 28, 2021
Resume writer was very professional, listened to my goals and was quick. I am very happy with the result.
Good reviews and price.
Date of experience: December 19, 2023
If you are looking to improve your chances of getting another job by sprucing up your resume, I HIGHLY advise you to stay away from Top Resume. They will charge you top dollar for very poor service. I am talking in the range of $349 to $699 dollars. I have attached pictures to document the appalling product I acquired with my purchase, and the pathetic service I received. The "expert" resume writer chosen to help me was a Robin. I responded to the email immediately requesting a refund, Robin responded stating the new resume she provided me was a "vast Improvement". The resume I received appeared to be an early 2004, basic plain Jane, over wordy mess of a document. By no means am I saying the resume I sent them was perfect... however, I would argue it is vastly better, have direct links to social media accounts, quick and concise information provided, and visually appealing with color and easy to read structure. For obvious reasons, I marked out person info (email account/twitter account/cell number), but you can view the picture documents I have attached and can see where I am coming from. If you feel what they provided me is adequate, and better than what you yourself could produce, then sure, shell out $400+ to these scam artists. If you need help, I would suggest searching Professoraustin.com. There are plenty of other websites, linden pages, and services you can find which would actually be able to help you. I have attached pictures also documenting a Jessica putting in a "request" for a refund. If you find yourself in my predicament, I have researched who you need to contact in order to have a chance of getting your money back.
Emily Gardner
Phone# *******929
Email *******@topresume.com
Steven Matos
Phone# *******158
Email *******@topresume.com
These are the Customer Advisers who you need to contact to get answers and to get your money back. I am an open and transparent person, and I have attached photos to show I am real, this was indeed a bad experience, and you are throwing away your money by giving it to this company.
Tip for consumers:
Look into other online services. Many are professionals on Youtube who have their own websites. They typically charge a small fee each month, and you can cancel anytime. They will be able to provide you with a more up to date method to give you a more modern resume. You can also look to make connections in the city you work and live in. Updating and making your linden account better would greatly help as well. I do not want others to suffer what I have experienced.
Products used:
No Products were used, the resume I received was of worse quality than the one I submitted.
Date of experience: November 26, 2020
Date of experience: February 20, 2024
Hi Kapil,
We appreciate your positive feedback!
We're thrilled to learn about your excellent experience.
Your satisfaction remains our top priority.
If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!
They did such a great job writing my resume I received a job offer with in 10 days of submitting it to the security company.
Date of experience: November 7, 2016
Easy Breezy. William C. Did the work creating a great Resume and Cover Letter for me. I made a few tweaks and, it was done.
Date of experience: April 14, 2020
TopResume did a great job in a short amount of time completely revamping my resume to bring it up to date for today's competitive market
Date of experience: December 3, 2019
TopResume did a wonderful job of taking my old out of date resume, and bringing it to todays
Standards. The wording and content was beautiful.
Date of experience: April 11, 2016
I am very happy with my resume, cover letter and my LinkedIn profile. I may seek you TopResume for more services in the near future.
Date of experience: May 13, 2021
Your critique provided me a new insight regarding my resume. Thank you so much for your time. I look forward in hearing more from you.
Date of experience: September 11, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Tracey,
I'm delighted to hear that your collaboration with your writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.
Your support means a lot to us!