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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
The company delivered on their promise of response time. My writer contacted me quickly and had a finished product to me within a few hours.
Date of experience: October 11, 2016
I am totally satisfied with my new resume and cover letter. This process enabled me to see all the areas my old resume was lacking.
Date of experience: December 29, 2016
The process was quick, efficient, and produced results. I was called for an interview only 3 hours after posting my new resume and cover letter!
Date of experience: January 21, 2020
Got my draft and made a couple changes. It was a different treatment then I had done and worked well to get hits from recruiters.
Date of experience: October 23, 2019
The writer at TopResume was professional and did an excellent job at capturing my experience for the positions I am looking to fill. Great Work!
Date of experience: October 24, 2019
Thank you very much. It was an excellent experience. I learned a lot and my resume looks really amazing. Thank you for all the efforts.
Date of experience: September 7, 2021
Overall experience was easy and quick. I am happy with the formatting and how they capture the most important achievements in a clear, concise way.
Date of experience: November 8, 2021
I got a reply promptly reviewing my resume and the key points from that was very helpful for me to change up my boring resume!
Date of experience: November 25, 2020
Sally T. Did an amazing job updating my resume. I now feel more confident that my resume accurately projects me qualifications.
Thank you so much!
Date of experience: July 6, 2021
Nicole was amazing, she helped me with a cover letter and resume. I've been getting 75% more hits with this resume than my old one.
Date of experience: December 8, 2020
Great interaction and collaboration with my writer.
Both my CV and cover letter are nice. I'm feeling really more comfortable now to answer jobs adds
Date of experience: July 13, 2021
I had a great experience on re-working my resume… a task I have been dreading for years. TopResume made it so easy with professional results.
Date of experience: April 28, 2021
Never wrote anything and won't give a refund. Terrible company. Katie Warren is a liar so don't trust her or this company.
Tip for consumers:
Don’t. Go somewhere else.
* TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2021
I am delighted with everything TopResume has done, and I feel much more confident going forward that my job search will be better targeted and that I will come across as a better candidate!
Date of experience: January 18, 2023
Fast and great service.Everything was clean and looked great.Quick replies and communication was also great.
Date of experience: December 23, 2023
I was paired with a "resume expert" who was pretty obviously an underpaid/exploited gig worker who had zero experience writing anything professionally. They returned a draft of my resume that was SIGNIFICANTLY worse than the one I wrote myself, riddled with typos, missing punctuation, and completely unintelligible language. It was super obvious that they had taken several sentences I had originally written, rearranged the words haphazardly, and used a thesaurus to replace words with synonyms that didn't make sense in context, resulting in what was basically nonsensical word salad. I was offered the chance to ask for edits, but realized that the entire thing was so completely unusable that I was basically paying THEM so that I could rewrite the ENTIRE THING by myself again. I had more edits than usable content. I paid for something "professionally written" and what they sent back was completely embarrassing garbage. I eventually complained enough to enough people that I got a 50% refund, which still feels like a slap in the face.
Date of experience: August 6, 2020
I had a great experience! Very helpful, quick to respond, and did a fabulous job on my resume! I will use them again if I need too in the future!
I was not having any luck with getting interviews and felt it was because of my resume. I had updated it multiple times but never seemed good enough. A friend spoke very highly of Top Resume so I decided to give it a try.
Date of experience: July 28, 2023
Prior to using Topresume, I received no phone calls or interviews. But just two days after using them, I received three phone calls and interviews. I had interview today and i am having another one next week. Topresume try to make sure your money is well invested. Fellows, you don't know, you don't have to trust this review. But, try Topresume, if it doesn't change anything, come back and counteract my review.
Check out what happened to me. I applied to this company a month ago for this position, but they never even bothered alerting me they recieved my application. Then the day I recieved my draft copy, I re-sent my resume to them at 1am and by 10am, the same morning, I received this email...
Hi xxxxx, I hope your day is going well. I am working on a assignment with a national company headquartered here in xxxxx to locate a xxxxxx (Full-time position)! You have a very impressive background and was hoping you might know someone that would be interested. Would you be curious to discuss and if so, what's a great number to call please?
Best Regards
Xxxxx.
Date of experience: June 30, 2016
From the start, I felt at ease and satisfied with the work. There were few to no changes that I could find. I'm glad I put my faith in TopResume.
Date of experience: September 7, 2021
I just want to thank my writer Zelda for all her amazing work. I now feel much more confident in placing my resume online
It was recommended to me
Date of experience: August 29, 2023
So glad I invested in myself with this experience. The writers were very professional and precise with my suggestions. Loved the entire process.
Needed resume updated
Date of experience: October 20, 2023
We're delighted to hear that you had a positive experience! Investing in yourself is a great decision, and we're glad our writers could meet your expectations. If you ever need further assistance or have more suggestions, feel free to reach out. We're here to support you!
My writer was fantastic! The improvements were drastic in comparison to my original resume written by myself.
Date of experience: August 3, 2021
The process was fast, easy and very successful. I got two interviews within two weeks. Amazing service.
Date of experience: August 29, 2017
Ashley was great to work with. Super fast and cleaned up my resume beyond my expectations. Excellent!
Date of experience: April 13, 2021
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Thank you for your positive feedback! We're delighted to hear that you found our service fast and great and that everything was clean and looked impressive. We appreciate your compliments on our quick replies and effective communication.