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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.5%
Positive
193
Neutral
6
Negative
24
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user relvisg
Illinois
1 review
0 helpful votes
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November 18th, 2017

Great service, honest review and critique with helpful suggestions and industry standard statistics to back it up!

Date of experience: November 16, 2017

Thumbnail of user louism55
New York
1 review
0 helpful votes
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October 7th, 2023

Professional, courteous, responsive, and most importantly on-time. At the end, I was very pleased with the outcome.

Date of experience: January 3, 2017

Thumbnail of user andrewm221
New York
1 review
0 helpful votes
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February 15th, 2017

Amazing service! Great resume wording and skills and the person who worked on mine was absolutely awesome!

Date of experience: February 13, 2017

Thumbnail of user michaelb5509
New York
1 review
0 helpful votes
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January 10th, 2021
Verified purchase

Highly recommend using TopResume because the customer service is fantastic and their knowledge shows in their work!

Date of experience: January 10, 2021

Thumbnail of user kirsteny13
Connecticut
1 review
0 helpful votes
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June 10th, 2021
Verified purchase

Very easy process and great final product. Kept informed of progress and interacted well with resume writer.

Date of experience: June 10, 2021

Thumbnail of user peterd1309
New York
1 review
0 helpful votes
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March 11th, 2021
Verified purchase

Professional and available. No payments were required until you spoke to an agent first to review options

Date of experience: March 11, 2021

Thumbnail of user katiek200
California
1 review
0 helpful votes
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July 14th, 2020
Verified purchase

Top Resume was very professional and quick to respond. I am extremely happy with my professional documents.

Date of experience: July 14, 2020

Thumbnail of user jeffc1127
Florida
1 review
0 helpful votes
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December 5th, 2020
Verified purchase

The process was fast, professional, and easy all done over the internet with zero contact or concerns.

Date of experience: December 5, 2020

Thumbnail of user skipm30
Oklahoma
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

I had a very quick and pleasant experience getting my updated resume with Top Resume, highly recommend!

Date of experience: March 21, 2022

Thumbnail of user brianh181
Texas
2 reviews
0 helpful votes
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November 17th, 2016

I recently retained TopResume for their services and have enjoyed the results so far. I look forward to working with them in the future.

Date of experience: November 14, 2016

Thumbnail of user philp208
Washington
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase

Adrian did a great job of updating my resume to include what I expressed to him. It looks more current and highlights my accomplishments.

Date of experience: March 23, 2021

Thumbnail of user sadiqa3
Nigeria
1 review
0 helpful votes
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January 25th, 2019

I felt the review was done by a human or at least had some human input. The suggestions were useful and easy to implement

Date of experience: January 24, 2019

Thumbnail of user av923
California
1 review
5 helpful votes
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November 22nd, 2016

Got less interviews with the new resume and when I tried to reach out to them, I was shut down.
Avoid at all costs.

Date of experience: November 20, 2016

Thumbnail of user jennam22
Jenna M. – TopResume Rep

Hi there, We appreciate you reaching out and we'd like to get this sorted out right away! To do so we'll need your full name and email address. If you could please provide that in a direct Facebook message, we'll get you taken care of.

Thumbnail of user mohamedh68
Canada
1 review
0 helpful votes
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January 6th, 2020
Verified purchase

I don't regret my experience with TopResume.
The outputs documents were satisfying (it were better than what I would have been able to do).

Date of experience: January 3, 2020

Thumbnail of user daniloc3
Brazil
1 review
0 helpful votes
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February 11th, 2017

I just want to inform that TopResume did a great job and transformed my CV into a piece of art. I do recommend!

Danilo

Date of experience: February 9, 2017

Thumbnail of user jaclynd14
Jaclyn D.
Tennessee
1 review
0 helpful votes
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October 26th, 2019
Verified purchase

The resume that was written for me was simply perfect. Every word conveyed what I wanted to see on my resume. I'm very pleased.

Date of experience: October 23, 2019

Thumbnail of user kylel290
New Jersey
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

My resume has never looked so professional! I'm confident that I will be able to land the job of my dreams with this resume!

Date of experience: September 7, 2021

Thumbnail of user christineg274
Texas
1 review
0 helpful votes
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October 31st, 2019
Verified purchase

Before I give a review, I would need to see the final product. Do not have my final resume in hand. Thank you
Christine

Date of experience: October 28, 2019

Thumbnail of user dustys8
Utah
1 review
0 helpful votes
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March 30th, 2017

Top resume was incredibly professional and helpful. The product was superb. I would recommend this company to anyone, and, in fact, have done so.

Date of experience: March 28, 2017

Thumbnail of user andrem95
Alabama
1 review
0 helpful votes
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November 8th, 2019
Verified purchase

Another set of eyes sees you much differently than you see yourself. The fresh look gives you confidence and hope for a great outcome.

Date of experience: November 5, 2019

Thumbnail of user ashleyb196
New York
1 review
0 helpful votes
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April 21st, 2017

Great site that helps draw the attention of potential employers. They work with you one on one to help achieve the best possible resume!

Date of experience: April 19, 2017

Thumbnail of user kristins40
Louisiana
1 review
1 helpful vote
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August 8th, 2016

Nicol was great with communicating back and forth with me. She listened and comprehended everything that I needed. My resume looks better than ever!

Date of experience: August 5, 2016

Thumbnail of user urielr3
Mexico
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Was a pleasure to work together with these wonderful team, everything was excellent, my professional writer was very nice and helpful all the time.

Date of experience: March 3, 2020

Thumbnail of user carltons34
Florida
1 review
0 helpful votes
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November 22nd, 2019
Verified purchase

Good job needed some editing but overall not bad, very creative in style for me not bad... can't say much more about the resume...

Date of experience: November 19, 2019

Thumbnail of user felixa152
Ghana
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Very great and insightful. I would like to get more personal contact with the team to educate me more in my resume. Thank you

Service

Date of experience: May 24, 2023

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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