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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Great service easy to deal with and no fuss. Any questions were answered in a timely manner. I would recommend this service to anyone.
Date of experience: July 13, 2021
Brought up new improvements to my resume. Was really helpful and specific. The tips suggested were ones that I wouldn't have come up with.
Date of experience: December 13, 2019
The resume re-write they sent included typos, grammar errors, and even listed a company I had not worked at. They refused to refund my money. AWFUL!
Date of experience: August 24, 2017
Received everything as promised, but they did not provide a timeline from day 1 - I had to ask their support help for this after a few days (3-5).
Date of experience: October 12, 2016
My reviewer really shocked and surprised me by giving me such a thorough. She touched on so many important postings that I hadn't considered before.
Date of experience: May 6, 2019
My old resume wasn't getting much action. Andrea put it together in a great format and I landed a job three weeks later!
Date of experience: October 18, 2021
Nika was amazing at taking my resume and making vastly more professional looking. I highly recommend TopResume for a top notched, polished resume.
Date of experience: January 14, 2016
I enjoyed my experience with Brayden. He turnaround quickly for the first draft, and advise on the best practices of a good resume.
Date of experience: April 4, 2023
The supporter really nice, she helped me a lot in reviewing my resume, therefore I got an attrative offer from my dreamy company.
Date of experience: July 8, 2021
The service was excellent. Turn around time was under 24hours. Great concise feedback from Emily on how to better market my resume.
Date of experience: September 20, 2017
TopResume wast fast, efficient, and produced a quality, impactful product. Great value for the price. Very quick response and turnaround time.
Date of experience: February 20, 2017
The first draft was great, except that they only gave details on the most recent job. I had expressed a concern about age discrimination, but I thought that was going to far. The day after I received it, I asked them to add details on two earlier jobs. That was nine days ago. I checked back in after six days and was told the file had been closed. They said they would reopen it, but I have heard nothing.
Date of experience: March 4, 2021
Having another pair of eyes review my resume helped me alot.The review was very detailed and clear about what needed fixed.
Date of experience: April 17, 2019
I worked with Rayne and the service provides was great, always wiling to answer my request and super fast.
Thank you
Date of experience: January 19, 2023
I felt taken cared off. Excellent personal service from knowledgeable professionals. I would use them again in the future if nessessary.
Date of experience: January 26, 2021
I had an amazing experience with top resume tom Martin really helped me see a different angle of my resume, now I know what I want to aim for and what kind of resume that I want!
Date of experience: April 4, 2019
I highly recommend the team at TopResume to help in making sure your resume is at its best and will help you land the perfect job. Betsy was great!
Date of experience: August 18, 2016
You learn a lot of things in college. How to write a resume is not one of them. TopResume's writer was very helpful and made my resume look great!
Date of experience: June 25, 2016
Great service and got exactly what I paid for and a bit more. Thank you and I will recommend to my friends. Loved the help with Linkedin as well.
Date of experience: March 13, 2018
Constantly kept in contact
Gave sound advice
I felt the LinkedIn profile for the extra money wasn't worth it for me and should have just done the CV & cover letter but overall happy client
Date of experience: April 16, 2021
I was matched with a skilled writer who completely and experly fixed my resume. I'm very satisfied with the result!
Date of experience: September 7, 2021
I had a great experience working with Anna M. Who reformatted my resume and drafted a cover letter for me.
Date of experience: November 17, 2020
Exceptional work! Right after I started using it I got offered a new grad RN position. Thank you so much!
Date of experience: November 17, 2020
Everyone I talked to at TopResume was polite and professional. I'm very pleased with the end result -- definitely worth it.
I was tired of reworking my resume over and over and needed some fresh eyes on it. I'm so glad I had an expert get it where it needs to be.
Date of experience: December 15, 2023
Hi Christopher,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Mark, We're sorry to hear that you weren't satisfied with your experience. Please feel free to contact us if you would like to continue the discussion and get this sorted out. You can call us on our toll free line at 1-800-604-1929. You can also contact us by sending an email to support@topresume.com.