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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.5%
Positive
193
Neutral
6
Negative
24
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user brentc40
Australia
1 review
0 helpful votes
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May 26th, 2017

I had a good resume but they showed me how to make it great. I got a job shortly after they provided the new version of my resume.

Date of experience: May 23, 2017

Thumbnail of user makam2
Azerbaijan
1 review
0 helpful votes
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December 6th, 2019
Verified purchase

I was coached by Nick. His approach made me feel myself and that was the most important. He also made me easily to note and understand my mistakes.

Date of experience: December 3, 2019

Thumbnail of user pradnyeshc
India
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

Emily was great with her analysis, it helped me understand what all mistakes I was making and the examples were a great way to make me realize it.

Date of experience: January 7, 2021

Thumbnail of user johnnj
Oklahoma
2 reviews
0 helpful votes
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February 2nd, 2021
Verified purchase

Resume and cover letter were very professional while highlighting my experience and major achievements.

Date of experience: February 2, 2021

Thumbnail of user joelf20
Texas
1 review
1 helpful vote
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December 10th, 2016

I received an honest critique of my current resume and an up to date professional resume. I now have a renewed hope for my job search. Thank you.

Date of experience: December 8, 2016

Thumbnail of user lindak594
Louisiana
1 review
1 helpful vote
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January 6th, 2020

I still have not heard from whomever I paid to post my resume from topresume. They are a ripe off they jab you for every dollar for anything.

Date of experience: January 3, 2020

Thumbnail of user guyr45
New Zealand
1 review
0 helpful votes
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July 10th, 2019

Excellent Professional Service. Quick response. Obviously tailor-made response to my resume. Thank you TopResume

Date of experience: July 9, 2019

Thumbnail of user charlesb948
California
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

The rewrite of my resume turned out very well. Several people to whom I have shown it to said it was the best resume they had ever seen.

Date of experience: February 4, 2020

Thumbnail of user ashleec4
Washington
1 review
0 helpful votes
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February 11th, 2016

Betsy was amazing throughout the process and created a gem of a resume. So excited to get to it out to employers. Thank you for all you do.

Date of experience: February 10, 2016

Thumbnail of user kenanl18
Illinois
1 review
0 helpful votes
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December 15th, 2020
Verified purchase

It was a great experience working with Zoe. I feel confident I came out with a much better, more well-written CV than I had going in. Thank you!

Date of experience: December 15, 2020

Thumbnail of user lillianb25
North Dakota
1 review
1 helpful vote
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August 6th, 2016

Top Resume was referred by a friend, as there are so many companies to choose from and I didn't know where to begin. I initially selected the lowest package assuming I could add on if I wanted to, and I was correct.

The explanation was very clear about what was included. It never mentioned a cover page so I am not sure why another reviewer was upset that they offered a cover page later on for another service. This is a business and they are not just here to serve us, they actually employ people and need to make money.

In any case my experience with Armand was wonderful. He was assigned my resume within a few hours and was immediately in contact with me. We went through several drafts and he was always very responsive to my queries and comments. I did eventually select to add on the LinkedIn profile as well, and was equally happy with both end results. The LinkedIn profile truly was a duplication of the resume with a few suggestions and nuances that I would not have thought of. So, in my opinion, worth the extra purchase.

A few tips:

When you submit your resume, be ready to interact frequently in a short period of time. There is a week's time to complete all drafts and you need to participate in the process.

Be honest in your critiquing and ask any question you have, if you do not approve of something or understand it, they will change it or explain it. This is your representation of you. This is your first impression. You need to love it, and they will ensure that you do.

There are plenty of organizations out there doing the same thing. I can only share my experience with Top Resume and it was an excellent experience and I would highly recommend them and happily do business with them again.

Date of experience: August 3, 2016

Thumbnail of user vladimirk60
RU
1 review
0 helpful votes
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December 12th, 2019
Verified purchase

The feedback was definetely useful for me, it gave my an idea on why the response rates differed between the countries and what to change in my CV.

Date of experience: December 9, 2019

Thumbnail of user gerdh6
GB
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Thanks to Bennett who understood my experience and my goals and he crafted an amazing resume and cover letter. It's definitely value for money.

Reason I chose this business:

Needed a refreshed CV.

Date of experience: February 27, 2023

Thumbnail of user marissaj18
Indiana
1 review
0 helpful votes
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September 29th, 2019
Verified purchase

Helpful feedback of my resume, and nice that it was free. I am writing more so that I am fulfilling the 100 character count

Date of experience: September 26, 2019

Thumbnail of user hughr18
Washington
1 review
0 helpful votes
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July 15th, 2017

TopResume took my old resumes and made one complete resume. I am very satisfied with every aspect of my new cover letter and resume.

Date of experience: July 15, 2017

Thumbnail of user jefft665
Florida
1 review
0 helpful votes
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August 6th, 2021
Verified purchase

Eric was quick and efficient. The proof of course will be in the responses from the companies that I apply to. I am optimistic.

Date of experience: August 6, 2021

Thumbnail of user em226
Hong Kong
1 review
1 helpful vote
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September 4th, 2020

Not even got a job interview after using the cv they had written. And they even blocked my email when I raised the issue

Date of experience: August 5, 2020

Thumbnail of user gisellep2
New York
1 review
0 helpful votes
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July 10th, 2016

The service was very prompt. The editors took careful consideration into what I wanted my resume to look like. Very happy with the outcome.

Date of experience: July 8, 2016

Thumbnail of user debs97
Nevada
1 review
0 helpful votes
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October 19th, 2017

Very detailed and informative, especially with regards to tips and cyber filters, things that I would not have even occurred to me to consider.

Date of experience: October 18, 2017

Thumbnail of user cleonk
New York
1 review
0 helpful votes
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January 20th, 2017

The writer was flexible to make changes and adapt to my needs. I liked the result, though it is early to judge its effectiveness.

Date of experience: January 18, 2017

Thumbnail of user mirjamj
Missouri
1 review
0 helpful votes
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April 8th, 2020
Verified purchase

The writer was very nice and understanding. She stated everything that was going on, and encouraged me to give opinions about it. Very satisfied!

Date of experience: April 8, 2020

Thumbnail of user robinh106
New York
2 reviews
0 helpful votes
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February 27th, 2017

My experience was great. It was completed very quickly and looks very professional. I am happy and would advise others to use this site.

Date of experience: February 25, 2017

Thumbnail of user kevind487
Michigan
1 review
0 helpful votes
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October 30th, 2019
Verified purchase

The resume and linked in review I received was amazing hopefully it the money that was spent pays off and lands me an interview.

Date of experience: October 27, 2019

Thumbnail of user michaelb371
North Carolina
1 review
0 helpful votes
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June 21st, 2016

I could not have asked for a better product! I was very impressed. Almost immediately I had a fantastic resume to start sending out!

Date of experience: June 21, 2016

Thumbnail of user rar30
Pennsylvania
1 review
0 helpful votes
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April 8th, 2017

My writer was quick and excellent. I have gotten great feedback already. I highly recommend Top Resume to anyone looking to refine their resume.

Date of experience: April 6, 2017

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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