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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
Top Resume was very easy to use! I love the final product and can't wait to start sending out my new and improved resume!
Date of experience: November 5, 2019
The person reviewing thought I should include tasks that made a difference for the company but that's not the kind of position I had.
Date of experience: November 12, 2020
I thought everything went very well. We had a great deal of back and forth correspondence, and I am very happy with the result.
Date of experience: July 20, 2016
My resume was completed so quickly and done with great professionalism and care that it did not need revisions. Above and beyond my expectations!
Date of experience: June 22, 2021
Great job. Jennifer was excellent to work with and did a great job. Very happy with the end product. Would highly recommend this service.
Date of experience: July 20, 2021
My resume was partially butchered during the first round of edits but I was happy with the results from the second writer.
Requested another writer.
Had success with them before.
Date of experience: September 28, 2023
I also read a lot of reviews before purchasing the service and I'd like to do my part in keeping people away! TopResume critiqued my resume for free. Upon reading the review, I agreed with the problems' or areas of improvement and decided to purchase the $147 service to improve my resume.
The turn around time was really long (over a week to assign a writer and another week for first draft) with no option of expedited service. Upon emailing and complaining about not receiving my resume, the writer finally replied with a huge mess of a first draft.
The formatting was inconsistent (some places are in italics, other areas belonging to the same category are not. The English was clunky! The BIGGEST ISSUE is that the problems' from the review are not addressed at all!. The writer didn't change any of my content. In addition, the writer omitted skills and experiences that are important mark my professional milestones. The resume was A NIGHTMARE: UNUSABLE AND WORSE THAN MY ORIGINAL FOR SURE!
I emailed my writer addressing my comments and the writer NEVER REPLIED!
I'm sure some people might have had okay experiences but all that praising is impossible. The administrative office is not existent and the physical address is fake! I'm sure some comments are paid comments.
Date of experience: March 14, 2019
This person has written an excellent resume for me I has had several interviews since he completed my resume
Had another man write my resume I was not impressed, I requested another rep without n 24hours he had a draft I was satisfied with
Heard it was the best quoted from Microsoft hiring mangers
Date of experience: August 18, 2023
Great resume builder to have on your phone or just to get back working a job. So if you would download it you will love it to.
Date of experience: September 1, 2017
The writer was quite, pleasant and very receptive to edits I had. I now have a new improved resume that I can customize as I need to.
Date of experience: June 2, 2020
My resume writer, Daniel - understood my goals and the position I want to apply. The resume he produced is well written.
Good reviews.
Date of experience: October 4, 2023
Format and wording look professional. You rearrange and scope my experience, which made my resume is easier to understand.
My friend recommended and I read your offer then I feel it might solve my pain point.
Date of experience: July 10, 2023
I was very pleased with my experience. I am happy with the new setup. It looks much more professional.
Date of experience: March 21, 2021
Did an excellent job on revising my resume. I wanted a resume at captured my skill set and abilities.
Date of experience: July 5, 2017
Great experience and even better results! I am very much satisfied with the end result--very much worth the investment!
Date of experience: July 18, 2017
After my writer and I reviewed the first draft I got a great second draft. From there I only had minor tweaks and now using this resume in my search.
Date of experience: July 25, 2017
Tracy was absolutely incredible throughout the duration of her support and the final product was professional with perfect execution.
Date of experience: December 17, 2019
They did a fantastic job on my resume and cover letter. They were very responsive and helpful. Highly recommended!
Date of experience: December 24, 2016
I was more intrigued with how fast the writers were able to highlight what I can to offer employers!
Date of experience: January 14, 2020
Very easy to communicate. Prompt responses and going above and beyond. Really great to work with the resume editor.
Date of experience: January 21, 2020
My experience was good. I took the recommendations made and did the necessary changes to my resume. Thank you
Date of experience: May 28, 2021
Resume was completed ahead of schedule. Excellent work. I am getting a lot of responses with my new resume.
Date of experience: September 7, 2021
The format and basic logic work, however the writer is not familiar with the nature of my working experience.
Date of experience: December 20, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Thank you for sharing your experience! We're pleased to hear that Daniel understood your goals and crafted a well-written resume tailored to your desired position. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!