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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
I was very impressed with the work done on my resume. It was sharp and professional. Definitely worth it.
Date of experience: June 4, 2016
It was fast and the resume was well written! I would definitely recommend their services to family and friends!
Date of experience: October 29, 2019
Awesome I am very satisfied i got exactly what i wanted and received my product in a timely fashion.
Date of experience: October 29, 2019
They fulfilled their promise within the set timeframe and with quality. Very happy with the end result, thank you!
Date of experience: September 8, 2021
Good experience. It Would have been nice to have an in person call experience but overall I was satisfied.
Date of experience: August 18, 2020
Rebecca did an excellent job. Communication was excellent and the finished product was perfect! Would totally recommend Top Resume.
Date of experience: April 21, 2017
Very pleasant experience. The resume was much improved from my original and the writer and I worked well together.
Date of experience: September 8, 2021
I got a free evaluation and the final report was something I needed so far. It was helpful experience.
Date of experience: November 12, 2019
My resume has needed an upgrade in formatting and overall readability. My resume writer did just that for me.
Date of experience: January 12, 2021
A little bit of fine tuning here and there but overall a good job. Considering the particular job search
Date of experience: November 19, 2019
Having my resume completed was the best investment I could have made! I highly recommend the service. Thank you!
Date of experience: March 19, 2022
Top Resume is a great value. The resume writer was extremely responsive to my needs and understanding my objectives
Date of experience: December 11, 2020
My overall experience was great. The response time between you and the person who's handling your resume is great.
Date of experience: July 23, 2021
It was great working with top resume, they did expert work on my resume and they were very professional!
Date of experience: July 28, 2021
Faye was efficient and provided helpful and timely assistance throughout the process. Knowledgeable of the discipline, terminology etc.
Need it a boost to my outdated resume
Date of experience: September 12, 2023
Very thorough assessment. Made mention of various aspects that I was not even aware of before the assessment. It was an enlightening experience.
Date of experience: September 30, 2019
I loved the final product and I got my new resume faster than I expected. I started getting calls from recruiters right away.
Date of experience: February 3, 2022
Kermit was awesome and very helpful! Everything went smooth and I had no issues during the process. The first draft was basically perfect.
Date of experience: May 11, 2021
Paid for my resume and cover letter on March 31. Today, 20 days later, I still have not seen a first draft. So disappointing. I will be reporting them and asking for my money back.
UPDATE: 4/20 About 10 minutes after this posted, received my resume in my inbox along with the cover letter I paid for 20 days ago. I am reviewing, but a first read-through seems to be ok. Nothing earth-shattering... pretty much the same resume I sent them - just regurgitated in a fresher format... but the change-up in formatting seems to be nice. I will update again after a more thorough review of both documents.
UPDATE #2:4/24 Finally got a chance to review the Resume they provided as well as the cover letter and felt that I should take the time to update this review. Here goes: So on first glance, their version of my resume is what I would call very visually appealing. Formatting is well done and the overall flow is not too busy. At first glance, it is probably a resume that a prospective employer would take the time to read. Unfortunately, that is where the appeal ends.
I am an accounting professional. I'm also a CPA. My resume and letter were prepared by a person who called herself Lakesha. Wording and grammar all very Jr-High. Although I can see that she attempted to put some thought in the effort, this person sadly knew nothing about my field and attempted to use buzz-words and catch-phrases that did not fit the accounting discipline. Unfortunately for both of us, she was out of her depth.
Definitely not a resume that I would feel comfortable sending to potential employers to inquire about a professional position. So very disappointing. I hate complaining. Would much rather write a victorious, successful, "nailed it" review like some that are posted here.
There is possibly salvageable material here... definitely the formatting and layout. Overall a bad purchase. I am not sure if I will even ask for a re-write. I am fairly certain that if I do, I will eventually have to do the bulk of the editing myself.
Tip for consumers:
Dont use this service
Date of experience: April 21, 2016
I had a great experience. Every individual I was in communication with was very helpful and prompt. I would recommend this to all!
Date of experience: January 10, 2017
My writer was very helpful & understood my details very well, and did a great job organizing the information for the best impact.
Date of experience: September 23, 2021
The turn around time was fast. The resume writer was professional and really walked me through on her reasonings for content and formatting.
Date of experience: January 27, 2017
They review resume really good and provide honest feedback about points in cv to improve. They point out put things missing in resume.
Date of experience: January 11, 2018
TopResume helped me with the wording and the amount of information I needed to enclose, their choice of words and layout were outstanding.
Date of experience: August 22, 2015
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Monique, Thank you for the update. If you could please let us know how things are going via direct message on our Facebook page, we'll make sure that you are a satisfied customer!