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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.
I am very please with my revamped resume. The author did an excellent job with my resume... looked completely different than what I had before!
Date of experience: October 30, 2020
Topresume is a good company and they actually did a good job writing my resume and cover letter. Now I am confident of sending my resume to employers
Date of experience: February 23, 2017
I have been trying to transition into a new career in HR. I had a good resume, but I was beginning to think it was not good enough. I submitted my resume for the free review TopResume offers. The review indicated my resume was ok but was written in a passive voice. I thought about it for a while and decided to make the investment in my future. I purchase the Executive package. The first writer that was assigned got to work on a fictional resume. When I explained to him that my resume needs to be a story of my experience. The writer explained he was just trying to save time instead of emailing back and forth. I was expecting to have communication in this process. The second attempt by the first writer included more fictional career experiences. So, I see why they guarantee you get an interview. I sent an email to Katie Warren requesting a new writer because I will not accept a resume that is an inaccurate representation of my skills and experience. This is supposed to be a marketing tool for ME. My request was granted. The new writer wasted no time in getting a first draft to me. When I read the draft provided by the new writer I was very disappointed, because the she submitted the same information the previous (fictional) writer had created. I immediately sent an email to the new writer resubmitting my documentation and resume and instruction about the need for an honest resume and to let her know I am here to provide any information she needs regarding my experience. The review period is ticking away and I have not had a response from the new writer. I have paid $219 for the advertised service, but so far have received works of fiction. I am not able to use the cover letter, resume or Linked In updates. It is obvious this company is more concerned about getting in the key search words and not producing a resume that markets your actual skills and experience.
Date of experience: May 25, 2016
Worthless! The service is a complete waste of time and money. The resume I received was a joke. Completely unprofessional. Do not waste your money!
Date of experience: February 27, 2017
Hi Cat, We're sorry to hear that you did not have a positive experience with our services and would like to get this resolved! If you could please send us a direct message with your full name and email address, a customer support rep will get you taken care of immediately.
They really knew how to spice up my resume. Professional and very knowledgeable. As soon as I posted my new resume, I got so many hits and calls.
Date of experience: March 14, 2017
My writer, Camille did an amazing job with my resume. She was quick and my draft resume looked outstanding. Excellent work on time and quality.
Date of experience: April 6, 2017
Great job Sophia! Employers have been getting in contact all the time! I'm so excited at the offers I'm getting. Top Resume is the best!
Date of experience: January 26, 2016
My resume CV and resume was rewritten excellently and it was the best one that I've ever had to date! I highly recommend them to anyone and everyone!
Date of experience: March 22, 2018
I am very happy with the resume rewrite and the cover letter. Hopefully I'll get better responses than I was getting with my old resume!
Date of experience: November 13, 2019
Extremely poor CV review service... incompetent CV writer! You can't do anything once you paid the fees. BE CAREFUL... Fraud Company.
Date of experience: May 27, 2019
The review pointed out the mistakes which I didn't knew about and helped me in refactoring my cv in a professional way
Date of experience: January 13, 2021
*******xs better than what I have been using. I worked with Peter and went thru 4 changes to better describe my experience.
Date of experience: March 16, 2021
The whole experience was easy and well worth the price. My resume writer Sasha N. Was amazing.
I feel ready to send out my resume and get my new job.
I was impressed with the price quotes and liked all the positive reviews and decided to take a shot. It was well worth it and would recommend to my friends.
Date of experience: February 17, 2023
I appreciate the service they provided and I feel a lot better about sending my resume to the jobs I want.
Date of experience: July 12, 2017
I am very satisfied with my resume. My writer responded swiftly with an excellent job and was very professional. Thank you!
Date of experience: September 23, 2016
TopResume consultants were very attentive to my needs and made a very valuable and structured revision on my CV. Thank you!
Date of experience: January 5, 2017
It was a very easy process working with my contact with Top Resume, responses and changes were very timely and efficient.
Date of experience: January 24, 2017
I found the comments and suggestions for improving my resume very relevant and accurate and personalized. Very much appreciated.
Thank you!
Date of experience: January 18, 2021
I appreciated the interaction with my writer throughout the process and the quick turnaround on changes. The messaging made collaboration easy.
Date of experience: September 14, 2021
I haven't applied on my resume. However I feel that after submit my resume with different organization will receive a call.
Date of experience: October 29, 2019
Service and product was very good. My writer was very efficient and professional with a quick turn around.
Date of experience: September 16, 2023
The writer was very patient with my adjustments and considerate of my opinions and questions when building my resume. Great job!
Date of experience: December 1, 2020
Does very well with organizing your resume and listens and makes the changes you ask for. Very nice to work with.
Date of experience: December 1, 2020
Prompt, efficient and professional service. My feedback was taken into consideration at the review intervals and incorporated into the final resume.
Date of experience: July 21, 2020
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Richard, I am so sorry to hear about the communication issues you have faced and to hear that thus far you've been unsatisfied with your rewrites. We take your feedback very seriously and was to assure you that we will get this sorted out. To get you connected with a rep right away, I'll need your email address and full name. If you could please provide this information in an email to support@topresume.biz or in a direct Facebook message on our page, that would be greatly appreciated.