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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.6%
Positive
194
Neutral
6
Negative
24
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user pierrew19
New York
1 review
0 helpful votes
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December 18th, 2019
Verified purchase

Thank you Katie for the insightful review of my resume. You gave me a lot of actionable tips that will change the way employers view my resume.

Date of experience: December 15, 2019

Thumbnail of user hassanh103
Ohio
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

I had a great experience with top resume and the writer was a total pro! She did a great job capturing my experience and skills! Thank you

Date of experience: May 18, 2021

Thumbnail of user robertb418
Robert B.
California
1 review
0 helpful votes
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February 9th, 2017

Before TopResume I was not able to get an interview. Now that I have a great resume with a cover letter. I am starting to get interviews.

Date of experience: February 7, 2017

Thumbnail of user heshama14
Germany
1 review
0 helpful votes
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November 28th, 2020
Verified purchase

Hi, the cover letter & the resume was very good. The linkedin profile data was not accurate as the resume and my CV which I sent before.

Date of experience: October 29, 2020

Thumbnail of user tonyak153
Hawaii
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Very professional and helpful. My assistant clearly wanted to showcase the best of my skills and experience.

Date of experience: May 12, 2023

Thumbnail of user thereseh25
Michigan
1 review
0 helpful votes
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September 22nd, 2020
Verified purchase

It was ok. It took too long to get a second draft. I have to follow up and drag it out before it got sent to me.

Date of experience: September 22, 2020

Thumbnail of user jonr63
New York
1 review
0 helpful votes
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June 8th, 2017

They created a professional and eye catching resume customized for me. They were easy to work with and produced an incredible product for me.

Date of experience: June 6, 2017

Thumbnail of user jamesw4733
Pennsylvania
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

Fantastic experience. Jon was very attentive and really was helpful! Will recommend to friends, family and colleagues!

Date of experience: July 25, 2022

Thumbnail of user jamesm407
Indiana
1 review
2 helpful votes
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March 9th, 2016

They did a great job with communication. There was a positive and consistent flow of positive information

Date of experience: March 9, 2016

Thumbnail of user luisab1
Texas
1 review
0 helpful votes
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July 20th, 2017

I felt the writer understood well what I wanted to meant in my Resume. I liked the words he used to described me better.

Date of experience: July 19, 2017

Thumbnail of user danield2316
Minnesota
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

The services provided were very timely and extremely professional. The product delivered was well worth the cost.

Reason I chose this business:

It started with a free review. The rates appeared reasonable. The results were outstanding.

Date of experience: April 12, 2023

Thumbnail of user laurenf353
Florida
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

This was fun and fast! I hope I get some bites from employers with it! I'm sure I will. It was very well done.

Date of experience: May 26, 2021

Thumbnail of user cambios12
Egypt
1 review
0 helpful votes
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March 17th, 2017

I was happy to deal with topresume they did a great job updating the resume. So happy i did this, it is worth it

Date of experience: March 15, 2017

Thumbnail of user kimw1058
Pennsylvania
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

I had a good experience with Top Resume. I was able to give feedback on the drafts and the finished product was very good.

Date of experience: February 6, 2022

Thumbnail of user jamesy312
New York
1 review
0 helpful votes
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November 17th, 2020
Verified purchase

Everything was done quickly, accurately and efficiently by Steve and he was very approachable with the process.

Date of experience: November 17, 2020

Thumbnail of user naomih178
District of Columbia
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

I was wondering why I haven't received any call-backs; Deborah pointed out the problems within the resume.

Date of experience: September 30, 2022

Thumbnail of user jessiem325
Colorado
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

Had a great experience with topresume. Got a great resume, cover letter and LinkedIn profile and great feedback and insight from
The topresume team.

Reason I chose this business:

It had great reviews

Date of experience: September 16, 2023

Thumbnail of user mariav449
Australia
1 review
0 helpful votes
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June 2nd, 2020
Verified purchase

My experience was satisfactory... my resume is not getting any responses from any employee fir an interview.

Date of experience: June 2, 2020

Thumbnail of user michaelv362
North Carolina
1 review
0 helpful votes
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November 22nd, 2019
Verified purchase

Professional and prompt in all dealings with Top Resume which includes: resume, cover letter and job services.

Date of experience: November 19, 2019

Thumbnail of user sandram834
Georgia
1 review
0 helpful votes
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March 24th, 2020
Verified purchase

My experience with working with Leah was a very professional, accommodating, with open communication to make changes.

Date of experience: March 24, 2020

Thumbnail of user dimas12
Texas
1 review
0 helpful votes
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October 2nd, 2016

I am very satisfied with the resume and the cover letter. Mr. Robert R. Did exactly what I asked, and he did it fast. I will definitely recommend it!

Date of experience: September 28, 2016

Thumbnail of user hectorl11
Puerto Rico
1 review
0 helpful votes
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October 20th, 2016

THE BEST EXPERENCE OF MY LIFE. TOP RESUME GAVE ME THE NECESSARY TOOLS FOR SUCCESS. This is the second time i hiere their service, because i will get quality and

Service
Value
Quality

Date of experience: October 17, 2016

Thumbnail of user mariam4046
Texas
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

My writer was great! Fast and professional. He was was really fast in returning the edits and listen to all things I wanted on my resume.

Reason I chose this business:

This was a suggestion thru the current work website

Date of experience: June 30, 2023

Thumbnail of user anthonyp428
Virginia
1 review
0 helpful votes
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December 13th, 2019
Verified purchase

I was paired quickly with someone and the engagement was very smooth. Good turn around, and very actionable. Worth doing!

Date of experience: December 10, 2019

Thumbnail of user vickig8
South Carolina
1 review
0 helpful votes
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January 26th, 2016

TopResume was the perfect investment in my career. It was fast and efficient and professionally done. Defiantly worth the money.

Date of experience: January 26, 2016

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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