TopResume

Very impressed with the turnaround on this and much needed improvements to my prior resume.

Everything was smooth and easy as Nika L. Took care of my resumé. Made it look 100 times more professional. I highly recommend using Top Resume.

I'm so glad that I found TOPRESUME for my Resume writing, cover letter and LinkedIn profile update. Great service and easy to work.

I WAS CHARGED 75 USD FOR ABSOLUTELY NO REASON!
I DID NOT RECEIVE ANY GOODS OR SERVICES!
BE CAREFUL THEY ARE SCAMMERS!

I am a multi-career professional who needed help efficiently and effectively telling my story and laying out my resume to scan properly. I paid the extra money for the Executive Priority package, filled out the questionnaire, and 2 days later got a draft resume and cover letter. A first I thought was a joke I couldnt believe someone would send out even a first draft of such poor quality. There was a digit missing from my phone number, a typo and a grammatical error just in the first paragraph alone (expertise in all faucets of. Adept in analyzing) Half of the document was just gibberish: "Facilitated innovative industrial agriculture area "Recruited and supervised elite team in tailored plant plans and construction. The draft cover letter was completely useless and bore zero relevance to the job description I had sent to them. Its like they have a canned list of action verbs that they just plug in randomly. Or their writers are actually bots, or non-native English speakers.

Needless to say, I was angry. I tried to get my money back, but of course they have a no-refund policy. I finally agreed to let them assign me to another writer. 3 days later another draft, better but still not even close: Nonsense phrases like Demonstrated expertise building teams and translating big picture, executive objectives in clear roadmaps Typos everywhere: equity became quity, led became lead, but maybe worse, the writer added made-up details that were not in the materials Id sent and were completely wrong.

At this point Im just walking away. I know they say they will revise documents until youre happy and I even paid for an upgrade to include a phone conversation with the writer, but Ive wasted enough of my time on this company. Maybe they do better with people with fewer years of experience or more linear career histories, but if youre a seasoned professional, stay very far away.

I got my document processed really quick, and looks promising.

This made me from semi senior to senior manager level.

They were happy to take my money but not provide quality service. They clearly use people who don't speak english as a first language, and it seems likely they use non employee contractors. I paid for linked in, resume, and cover page. They have not even started on my Linked in and its been over a week! The guy just copied and pasted generic junk that didnt even make sense. (see the attached picture, the items under "skills i bring to your company" on the cover letter are not even logical, they were copied and pasted) I wrote that in red letters and sent it back, i had to wait 72 hours for a response and the writer sent back the exact same document he sent the first time. I contacted customer care and they gave a generic "were so sorry" response, then told me "its best to use different color writing to give your writer notes. I sent them an email back and showed them that's exactly what i did, they just gave generic apology and said they dont offer refunds. I didnt even ask for a full refund, all i asked for was to have what i paid refunded down to the Resume and Cover page package a reduction of approximately 1/3 cost. I stated i wanted to do no further business with them and didn't want them touching my linked in since they clearly just copy and paste generic text and junk, and that its been over a week and they haven't even touched it. I also stated i would make no online negative reviews and move on, which they clearly dont care about either. News flash, some customers like myself who were laid off, need the quick return time they advertise. Time is important to start getting resumes out as higher end management positions can take up to 4-6 weeks on average to find work. I went to do a review on their home web page, and shocker they dont even have the option. Any company that doesn't allow reviews on a web page clearly doesn't stand behind their product or services. The resume has format errors, i brought that up to the writer and he basically said its not an issue. Random sentences int he document have double spacing, its clear as day, however when you try to delete the extra space it won't allow you. This company is super shady and i regret giving them my money for the full package as they dont care who they hire, dont hold up to the standards they claim, and then when you offer a reasonable option to settle the matter they tell you tough luck. I wish i had gone with a local company here in Utah, they were the same price and had a return time guarantee.

My resume writer did a great job at showing my experience and I was very happy with the process.

I received my improved resume in about a week and I was impressed by the professional look of it.

Laura G did an excellent job rewriting my resume. She made it flow and gave it a professional look.

Quick and easy and quality work. I felt the experience was smooth and beneficial.

TopResume premised a 24/48 hs service. I got a note from Top Resume that it may take more time to deliver 1st draft in order to ensure I get the best talent/expert in my field on the job. It took actually 2 weeks to get the first draft which was already not align with my expectations
After 2 week, I got a simple email, asking me to copy & paste my resume in Linkedin... That it is all... The expert advise from the best talent/expert in my field is to copy & paste my CV? And for a Price tag of USD $75?

I was expecting a serious advise and help to improve my Linkedin profile from Design, to each word of my profile tailor made to enhance and improve my digital brand footprint.

Additionally, I was definitively interested to get an strategic recommendation on how to improve SEARCH on my profile and even more tips and advice on posts, adding important info, get recommendations, include notes, posts, etc to really drive traffic, get connections and finally get noticed by the right potential companies.

As a summary, I would not think that TopREsume should offer & charge USD $75 to tell an executive to copy & paste the CV. Even if this is your professional advice and point of view, you can not charge for it. By the way, your recommendation is really not aligned with multiple professional Resume writing services nor with even Linkedin advice and tips. Key to Linkedin successful profile is ensure a very strong Search strategy using relevant and differentiated KEY WORDS, describe you professional career in a very unique and differentiated way and not really a mirror of the Paper REsume
I requested several times a refund of the service given the unprofessional and unsatisfactory service, YET response from Topresume was that they are unable to give a refund since the service started and it was delivered

What a joke! Stay away of this service, at least in regards to Linkedin profile sercice

Damian

Even when I believe I know i want to sell about me, TopResume made my resume easier, summarized and good looking.

Because they ranked as one of the top companies in the country I decided to hired them to do my resume and cover letter for $189 dollars. #1 they claim that a writer will contact you within 7 business days and I wasn't contacted until 11 days, they send you an email saying your writer it's on the way. Half way through the week flag number one for me. #2 After the writer contacted me Ashely O. To tell me within a couple of days you get your first draft. Once I received my first draft, I replied with the necessary changes and modifications and the writer went dark on me for another 4 days and I was force to contact customer service. Then i was contacted my Ashley O. Within 3-4 hours saying she'll be very soon in contact with me, flag number 2 for me. #3 Ashley O. Send me my second draft a couple of days after with very minor modifications, very generic language and didn't follow the directions I provided simple things such as Orientation of the content of my resume on the left, changing the fonts, and not repeating so much the same descriptive words on all my different jobs experiences, flag number 3 for me. After debating with myself, I came to the conclusion that I didn't hired the best company to do my resume so I call customer service and requested my cancellation and refund and which they told me within a week I would get it finalized; that means they are going to review your request not to process your refund. I started on July 2nd 2020 and on July 24th today I receive an email saying that they can only refund me 30% of my $189 dollars for something I could of done myself. Conclusion, this is a company very good at marketing themselves online to lure clients but when it comes to pairing you up with a professional writer good luck. Just that consumers out there know, I contacted the FTC and reported them and plan to let others know about to be very aware with this company. On a better note, I contacted www.Ihire.com and within 5 business days not only the writer kept in constant contact with me but finalized my resume and couldn't be any happier; it's other companies that not only want your money out there thanks God but your satisfaction and customer experience as well.

Thanks for the work put into the resume. It has way more info that I could have thought.

I am so pleased with how my resume came out and communication with the writer was top notch.

It was a good prove and over read to help me redo my Resume to be more active

Ashley O. And I worked together to create a more dynamic resume. I am pleased with the outcome.

My resume was rather old and outdated. In no time it was revamped to look much more professional.

Well going for job research. But Please help me to find teacher aid job near my house. ASAP

Helpful

I contacted TopResume to help me with my Resume. I'm very happy with the final results
Thank you!

It was a very smooth process from start to finish and I was impressed with the final results.