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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
I regret wasting my money on their "service". There are no "professional writers" on the platform - someone takes the CV you provide them as a starting point, puts it through ChatGPT and send you whatever it regurgitates. The second Draft they created was even worse.
The review was very helpful and I have implemented the changes. Thanks a lot. Highly recommandable
Date of experience: August 5, 2021
Thank you i like my review. We worked on my resume with writer together and created a good resume.
Date of experience: September 22, 2020
I was appalled with end product. There was no substance to what I received. Do not use this company
Date of experience: September 30, 2020
I tried the free evaluation on my resume and I thought it was very detailed and helpful. Thank you!
Date of experience: September 30, 2019
They did a great job on my resume. I've recommended to all my friends looking and even my mom!
Date of experience: March 18, 2016
I got a job after sending out 1 resume, Joshua was very helpful and he did a great job!
Date of experience: January 31, 2016
Top Resume is a scam! The service they provide is poor quality for the price you pay! Buyer beware.
Date of experience: September 29, 2022
Kari did a great job at crafting a clear and concise cover letter and resume for me. Thank you.
Date of experience: March 3, 2020
Thank you so much for your help me and support new experience to me for revised version of Resume
Date of experience: April 1, 2020
I am very satisfied with my resume and cover letter. Alex was very helpful and did a great job
Date of experience: February 25, 2022
This was my second time using TopResume. I had a great experience the first time so expected the same when I went back to them to update my resume after a few years and a couple of new roles. Unfortunately, the the writer that was assigned to my project was extremely slow and unresponsive with the first draft of my documents not being delivered until a week after the entire project should have been completed. Additionally, the substance of what the writer prepared was simply unusable. Parts of my resume were changed, apparently for the sake of making changes, to include statements that factually untrue. There were syntax issues throughout both my resume and cover letter.
When I reached out to customer service to ask for a refund, they offered to assign me to a more senior writer and add on the LinkedIn service free of charge, which I accepted. Customer service then proceeded to completely drop the ball in handing my project off to a new writer. At that time, I informed customer service that I had travel planned the following week and that I would need to provide the new writer with any feedback in the next 3 business days. As a condition to agreeing to work with a new writer, customer service confirmed that first drafts would be able to be prepared and ready for my review when I returned from my trip (about 8 days from the time of confirmation). I first heard from my new writer, Jeremy, on the day I returned from my trip and it was clear from his initial message to me that customer service had failed to adequately convey the timeline that customer service had agreed to.
Jermey, however, was excellent! I gave him a brief history of what had happened in the month leading up to his being assigned my project and he immediately moved my project to the top of his list, providing drafts the next business day. His work product was great, he was efficient and extremely responsive throughout the next week as we worked towards finalizing a new resume, cover letter, thank you letter and updating my LinkedIn profile. I could not be happier with the final product! If only I had been able to work with Jeremy from the outset...
Bottom line - if you're lucky enough to get assigned a quality writer, you'll probably have a great experience.
Date of experience: November 8, 2022
Was an easy flow thru process with the perfect resume results.
I had the experience but, could not write an professional resume to highlight my expertise to land my chosen field.
Date of experience: October 24, 2023
Zelda was easy to work with and very prompt and knowledgeable.
Top ad on google
Date of experience: October 11, 2023
We're glad to hear you had a positive collaboration with your writer. If you need further assistance in the future, feel free to reach out. Your support means a lot to us!
Professional, quick response to any questions or messages. Easy to work with.
Date of experience: September 29, 2023
Thank you for your feedback! We're pleased to hear that you found our service professional, responsive, and easy to work with. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Alex was great! Hit a home run with only minimal tweaking.
Reviews were amazing.
Date of experience: October 21, 2023
Thank you for your kind words! We're thrilled to hear that Alex hit a home run with your resume. If you ever need further assistance or tweaks, don't hesitate to reach out. We're here to help!
My job search has left me with writers block! Claire helped with that!
My current employer suggested it.
Date of experience: July 7, 2023
Very wonderful experience with dealing with the pro that was assigned to me.
Seemed to be top notched
Date of experience: June 12, 2023
It was good experiences, hope will led to get good results as well
Date of experience: August 30, 2016
My resume builder was very responsive. Extremely happy and grateful for my help.
Date of experience: February 3, 2022
Helpful review for a free experience. Definitely useful to get a different prospective.
Date of experience: September 28, 2020
Easy to work with. Communication was open and easy. Over all great experience.
Date of experience: September 27, 2016
My experience was very pleasant, i am very satisfied with the end result
Date of experience: May 20, 2020
I was very impressed with the service. The quality and timeliness were impeccable.
Date of experience: May 11, 2021
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Thank you for your feedback! We're delighted to hear that you found the process easy and the resume results perfect. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support!