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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.
I regret wasting my money on their "service". There are no "professional writers" on the platform - someone takes the CV you provide them as a starting point, puts it through ChatGPT and send you whatever it regurgitates. The second Draft they created was even worse.
With the advice I received I was able to modify my resume.
Date of experience: February 3, 2020
Very easy to deal, pleasant and responsive.
Professionally written resume, very detailed.
Date of experience: November 10, 2020
Made me realise how ineffective my resume was, times change but my resume had stayed the same!
Date of experience: February 7, 2020
While the price is a tad high, especially for those who are unemployed, the product is great
Date of experience: September 7, 2021
My resume writer exceeded my evert expectation. I've gotten several offers since.
Date of experience: August 3, 2021
I was very pleased with the service and everything was above expectations.
Date of experience: June 29, 2021
This was a very easy process. My resume was updated and polished quickly and it looks great.
Date of experience: June 27, 2021
The writer actually listened to and incorporated my concerns into my resume.
Date of experience: January 12, 2021
20 years experience in geotechnical engineering in ksa and the middle east.
Date of experience: February 25, 2022
Walt was great. Answered all my questions and completed my resume timely.
Date of experience: July 20, 2021
The whole experience was fast and easy. I appreciate the quick response I received from writer.
I liked the honest review of my resume
Date of experience: August 13, 2023
Layton was awesome. Very prompt and presented an awesome product!
Date of experience: September 7, 2023
The worst please DO NO NOT USE THEIR SERVICES they make the worst possible product after you pay and dont offer refunds. DO NOT USE THEM!
Tip for consumers:
DONT!!!!
Products used:
Resume services
Date of experience: July 27, 2021
Ian was a professional and responded to all my queries. Would highly recommend anyone to Ian.
Recommended by a friend
Date of experience: July 9, 2023
DO NOT USE Top Resume. They will take your money, even if they do not provide any services.
Tldr; Accidentally ordered service while explaining their services to a friend, contacted Top Resume immediately to cancel, they charged me a $75 cancellation fee and still haven't refunded my money, 2 weeks later.
I actually liked the work Top Resume did for me when I had used them in the past. They did a pretty good job with my resume and I wanted to show a colleague of mine how it worked.
On Oct. 10,2020, as I was explaining their services, I accidentally submitted an order. No big deal, right?
WRONG.
I contacted Top Resume immediately via *******@topresume.com to explain the situation that the order was accidental and to cancel and refund my money. I figured that was sufficient and went about my day.
On October 15th, they send me an email asking if I'd rather place my order on hold for a future date, or transfer the services to another person.
I declined and asked for the order to be cancelled and a refund issued.
Top Resume responds stating that I will be charged a $75 cancellation/processing fee.
WHAT?! YOU HAVEN'T PROCESSED ANYTHING! I CONTACTED YOU IMMEDIATELY TO TELL YOU IT WAS AN ACCIDENTAL ORDER!
I respond stating that it is unacceptable to charge me a $75 fee for cancelling an accidental order when I was actually trying to bring them business.
They reply with, and I quote:
Thank you for your email.
The cancellation fee is in place due to processing the order, sending the questionnaire.
Feel free to contact us for any further questions.
Best,
WHAT?! You're going to charge me $75 to "PROCESS" an order for a service that never took place and the sending of a questionnaire?!
Well, needless to say, that is absolutely horrible business practice and shows the level of care that they have for their customers.
They care more about a $75 cancellation fee than they do about making someone happy that just might bring them more business.
Date of experience: October 25, 2020
They made everything seamless and was seriously impressed
They contacted me
Date of experience: September 21, 2023
The initial changes were dramatic. It helped to elevate my experience.
Needed help to update my experience.
Date of experience: September 21, 2023
Made my good resume and cover letter great. Excellent service, my writer was attentive and helpful.
Date of experience: December 6, 2016
Jennifer was great in addressing my questions and was quick to provide solutions and next steps
Date of experience: August 11, 2016
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
