TopResume
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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Arizona
1 review
6 helpful votes
Follow KERRY A.
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Not worth the cost.
January 31, 2020

I will grant that the writer helped flesh out some of my sections and had good recommendations. However, I questioned the use of a semi-colon and the writer argued with me saying "it will show them [hiring company] you know how to use a semi-colon". While the use of the semi-colon could be understood where the writer placed it, the grammar he used with it did not make sense; I am an English & journalism major and I know how to use semi-colons. In the edits after the first draft, there were several spots that a different size or style of font was used on a single character of a word so that it looked very amateurish. Also, every single interviewer I've seen since I started using this new version has raised their eyebrows and said "two pages, huh?". It's worth the service if you can get it at half the price and make sure to really proof-read it for errors.

Date of experience: January 28, 2020
South Carolina
1 review
0 helpful votes
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Great service!
October 7, 2016

Really enjoyed working with TopResume. Their writer was very professional and did a great job communicating with me throughout the process. I also appreciated their research finding the right keywords to include in my resume.

Date of experience: October 3, 2016
California
1 review
0 helpful votes
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Quick response from writer on initial version and subsequent edits. Resume looks professional and does a better job of highlighting key accomplishments than my old one did. Included everything that I asked and format is flexible enough that I can do some tweaks to tailor it to specific positions on my own. Have yet to receive any interviews after using it but I think it was a good investment nonetheless.

Date of experience: July 19, 2017
Colorado
1 review
0 helpful votes
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I decided to use this service after receiving a free critique from a job website. The critique seemed well thought out and reasonable. Once I purchased the service, I didn't receive a response for several days, but finally was notified my revision was underway. First draft seemed professional and crisp, but none of the suggestions offered in my critique were referenced nor discussed until I brought them to the writer. This seems strange to me. However, my final version included and answered all my comments and provided some description on why decisions were made. Overall I am pleased with the result, though I am still in process of using new version in my job search.

Date of experience: October 13, 2016
Switzerland
1 review
0 helpful votes
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Interesting Cooperation
February 11, 2021

The initial questionnaire was tricky as it did not take into consideration any experience other than could be proved with figures or awards. During the process with the writer it became clear that he had no clue about my job and what it is all about. He had a toolbox of phrases and sentences and he helped to shorten the CV and make it more concise but it was hard to bring a logical flow into it. I have revised also the LinkedIn page but so far I haven't received any request from interested companies / headhunters in spite of the promises. I doubt if I would do it again.

Date of experience: February 11, 2021
New Jersey
1 review
1 helpful vote
Follow Kush S.
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I took help of TopResume critique, and I got their response within 2 days of sending my resume.
They broke the whole review in parts, explaining problems with each section, helping me understand what a hiring team would infer from my choice of words, what alternatives are there for those keywords, contrasting old techniques with new ones.
At the end they also gave me an ATS(Applicant Tracking System) review. This was meant to understand how the ATS system would characterize my CV, and what would they think of me, based on all the information I have provided.
They also gave some insight into the design and relative placement of content on it, and which items are more relevant to the job description, which ones add little to it's impact.
All in all, a thorough read, and totally worth taking this review. It will help you get a fresh perspective on your own profile.
Totally recommended!

Date of experience: May 30, 2019
AE
1 review
1 helpful vote
Follow Hadley S.
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I paid for the full and premium package - the materials provided did not take into account any of the content I shared whatsoever - they issued generic templates which are no better than those in MS Word. I offered to have phone calls and gave advice as to how we can get to a better outcome... all ignored. My costs were a write off and I will go elsewhere. A total waste of time.

Date of experience: February 1, 2023
Connecticut
1 review
0 helpful votes
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Excellent Writing
December 17, 2016

My case was assisted by Matt and Katie, with the different document provided he was able to create a hole resume like if we have a face to face conversation of my professional experience. The first draft design and wording exceed my expectation. As recommendation I suggest review the service time frame provide, should be more than 7 days... I strongly recommend use TopResume.

Date of experience: December 14, 2016
Connecticut
1 review
7 helpful votes
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A less than a 1 star rating. They did not incorporate the changes I wanted. An awful F minus job. They do not believe in customer service; they keep adding additional charges. Biggest mistake I ever made. Save your money, especially if you are unemployed.

Date of experience: February 9, 2016
Chris W. — TopResume Rep
over a year old

Hi Sally, We appreciate you reaching out and letting us know of the issues you encountered. Please email us at support@topresume.com and a rep will work with you to correct the situation. Thank you in advance.

New Mexico
1 review
1 helpful vote
Follow Richard T.
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Top Resume is a total rip-off I started researching the software these companies use to scan resumes? You would think that since they cater to a diverse audience that it would scan with the standards they Guaranteed? Nope It's been almost a month and not one interview! Please find another company don't be duped like this individual!

Date of experience: October 3, 2018
Chris W. — TopResume Rep
over a year old

Hi Richard,

We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.