TopResume has a rating of 4.5 stars from 5,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
I will grant that the writer helped flesh out some of my sections and had good recommendations. However, I questioned the use of a semi-colon and the writer argued with me saying "it will show them [hiring company] you know how to use a semi-colon". While the use of the semi-colon could be understood where the writer placed it, the grammar he used with it did not make sense; I am an English & journalism major and I know how to use semi-colons. In the edits after the first draft, there were several spots that a different size or style of font was used on a single character of a word so that it looked very amateurish. Also, every single interviewer I've seen since I started using this new version has raised their eyebrows and said "two pages, huh?". It's worth the service if you can get it at half the price and make sure to really proof-read it for errors.
Really enjoyed working with TopResume. Their writer was very professional and did a great job communicating with me throughout the process. I also appreciated their research finding the right keywords to include in my resume.
Quick response from writer on initial version and subsequent edits. Resume looks professional and does a better job of highlighting key accomplishments than my old one did. Included everything that I asked and format is flexible enough that I can do some tweaks to tailor it to specific positions on my own. Have yet to receive any interviews after using it but I think it was a good investment nonetheless.
I decided to use this service after receiving a free critique from a job website. The critique seemed well thought out and reasonable. Once I purchased the service, I didn't receive a response for several days, but finally was notified my revision was underway. First draft seemed professional and crisp, but none of the suggestions offered in my critique were referenced nor discussed until I brought them to the writer. This seems strange to me. However, my final version included and answered all my comments and provided some description on why decisions were made. Overall I am pleased with the result, though I am still in process of using new version in my job search.
The initial questionnaire was tricky as it did not take into consideration any experience other than could be proved with figures or awards. During the process with the writer it became clear that he had no clue about my job and what it is all about. He had a toolbox of phrases and sentences and he helped to shorten the CV and make it more concise but it was hard to bring a logical flow into it. I have revised also the LinkedIn page but so far I haven't received any request from interested companies / headhunters in spite of the promises. I doubt if I would do it again.
I took help of TopResume critique, and I got their response within 2 days of sending my resume.
They broke the whole review in parts, explaining problems with each section, helping me understand what a hiring team would infer from my choice of words, what alternatives are there for those keywords, contrasting old techniques with new ones.
At the end they also gave me an ATS(Applicant Tracking System) review. This was meant to understand how the ATS system would characterize my CV, and what would they think of me, based on all the information I have provided.
They also gave some insight into the design and relative placement of content on it, and which items are more relevant to the job description, which ones add little to it's impact.
All in all, a thorough read, and totally worth taking this review. It will help you get a fresh perspective on your own profile.
Totally recommended!
I paid for the full and premium package - the materials provided did not take into account any of the content I shared whatsoever - they issued generic templates which are no better than those in MS Word. I offered to have phone calls and gave advice as to how we can get to a better outcome... all ignored. My costs were a write off and I will go elsewhere. A total waste of time.
My case was assisted by Matt and Katie, with the different document provided he was able to create a hole resume like if we have a face to face conversation of my professional experience. The first draft design and wording exceed my expectation. As recommendation I suggest review the service time frame provide, should be more than 7 days... I strongly recommend use TopResume.
A less than a 1 star rating. They did not incorporate the changes I wanted. An awful F minus job. They do not believe in customer service; they keep adding additional charges. Biggest mistake I ever made. Save your money, especially if you are unemployed.
Top Resume is a total rip-off I started researching the software these companies use to scan resumes? You would think that since they cater to a diverse audience that it would scan with the standards they Guaranteed? Nope It's been almost a month and not one interview! Please find another company don't be duped like this individual!
Hi Richard,
We are sorry for the experience you have had. I see that Customer Support has assisted you. If you have any additional questions, please email support@topresume.com. Thank you.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Sally, We appreciate you reaching out and letting us know of the issues you encountered. Please email us at support@topresume.com and a rep will work with you to correct the situation. Thank you in advance.