TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
I had no idea how bad my resume and cover letter were until I got the final product from them. They are very very helpful and easy to work with. They ask a lot of questions to tailor your results and it has paid off. My interview requests have increased. They have many options to help you increase your chances of landing the job you want.
Date of experience: August 13, 2021
I was a little hesitant to use any resume services at first. As everyone knows, this can be the most difficult part of the job hunt; getting a stand out resume! A friend who was working in a company I have been applying to for years, suggested that I use TopResume. I very quickly received a first draft and only had to undergo one edit. I paid for the rush due to the big hiring boom right now which was also very much worth it. With the resume provided, I was able to land FOUR interviews with very reputable organizations. The most difficult part is that I was extended an offer by ALL OF THEM! I always knew I would do well in the interview but was really struggling to get past the applicant tracking software. I would not be on the track to my dream career if it were not for TopResume! Thanks so much for changing my life!
Date of experience: August 31, 2021
I received my revised resume and cover letter in less time than expected. This was major for me as I wanted to be able to quickly apply to a multitude of vacancies and land a great job as soon as possible.
My revision stage was short despite my suspicion of the fact that my writer was not familiar with my industry. She did a great job of considering my objectives and worked hard to let my achievements shine. She was also very knowledgeable in formatting and ensuring the resume was easy to read and looked polished.
It has been 3 weeks and I have yet to secure an interview with a hiring manager, but I have been contacted by several recruiters thus far. The site currently guarantees double the interviews, but fails to detail an estimated time period.
Date of experience: August 14, 2017
I was very surprised by the result I received from TopResume. My writer was very thorough and he worked with me very closely with the changes. It seems like he researched and looked up what I did. The Cover Letter and Resume truly reflects my experience based on his research. Within a week, everything was all edited and ready to be sent out to potential offers.
Thank you!
Date of experience: November 14, 2016
Person who wrote mine had no understanding of the industry I work in. Resume suggestions are out of line with current teaching in Australia.
Their resume suggestions seem to be trying to gear your resume towards management style positions - which I don't want.
I am in Community services for the elderly and the disabled. This resume site suggests I've got more experience in Administration.
No, I have not.
Date of experience: March 4, 2018
Their response was fast. The resume critique they gave was indeed honest, straightforward, and with suggestions for its improvement. They broke down the resume into sections and gave their insights as to what makes it good and bad and how to make it better though I would like it to be more specific in some areas as it sounds so broad.
Besides the point, I am also concerned to the negative reviews you are getting.
Thank you so much for helping me in my resume, topresume!
Date of experience: October 29, 2018
Top Resume did a great job preparing my resume and cover letter. They were fast and my writer was super nice and efficient. They didn't hesitate to contact me when they had questions or needed additional information. Very pleased with the finished product.
Date of experience: February 3, 2017
Working with TopResume has been a great experience. I have had a lot of exchanges with the professional who updated my documents and he explained his approach every step of the way. I like my new resume. Let's see how well it works.
Date of experience: May 1, 2017
I was hesitant to let a complete stranger re-write my resume, but afterwards, I'm very pleased to have done so. They take a subjective look at your experience and achievements, and turn it into a great piece to put your best foot forward.
Date of experience: April 7, 2021
This was the worse decision made! I they did not have any depth of understanding, their inability to process or comprehend feedback. Even after providing feedback -- e.g. my name, content spelling errors, etc. This was the worse experience ever! They do no work!
Date of experience: May 16, 2018
Op Resume was GREAT in their promptness and delivering exactly what they said they would deliver. I don't know if it was my writer or this is a common problem but upon receiving my resume there were several words spelled incorrectly and sentences that did not flow correctly. When I say did not flow correctly mainly the problems were run-on sentences or chopped up sentences or phrases that did not make sense upon reading them. My advice is to proof read your resume back from them very hard as I was very nonchalant about this and did not really notice all the mistakes until after I was done with the entire process. I of course have since fixed all the errors myself but the layout was great and again very timely.
Date of experience: July 5, 2017
My writer dismissed my concerns and wants when working on my resume. I told them my draft was too wordy, and the paragraphs that were written did not make sense. Paragraphs were just bullets point together. When I told him I wanted him to change it, he would write back about how he was right. I decided to accept the offer because I was just so fed up with going back and forth. I want someone else to take a look at my resume if possible. Please feel free to contact me if this is possible. Thank you.
* TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2021
I am currently unemployed, I was extremely lucky to find Katie Warren from TopResume by coincidence, this is not the first time I have had dealings with TopResume. I must reiterate that on both occasions with them I was never charged a cent for the fantastic work they did for me. TopResume helped me by reviewing my existing C. V, peruse it with a fine tooth comb and come back with very insightful feedback, Katie Warren went above and beyond giving me outstanding tips of where my C.V. let me down, My current C.V. was close to 10 pages long, thanks to TopResume I have condensed it down to 2 pages, my format and layout was not consistent, I had bullet points everywhere, my wording was not clear or concise, so I utilised all this critical information which was free of charge and made my C.V. stand out from the rest, I am sure that I will have no trouble securing the job I am after now
Date of experience: January 21, 2019
I gave a word document plus some charts and write up the outcome was a great piece of information about myself which is really stunning and outstanding.
The skill level with which the writer Pam has done my resume needs a pat on her shoulder.
Great job and keep it up... hope to crack some great interviews soon
Date of experience: April 11, 2016
I do recommend TopResume for anyone who interesting to put his foot on the right path in the job market, the resume is the most important document that can launch the correct starter of communication.
Date of experience: November 2, 2016
It was a disappointing waste of time to try and fix all the mistakes the resume service made with my resume. They call it collaboration but they make you do all the work. Might be helpful for entry-level workers but I found their resume version to be a tragic downgrade from the one I wrote myself.
Products used:
Resume service
Date of experience: April 28, 2022
Hi Autumn, we appreciate your feedback and would be happy to speak with you further about your project and how we can better assist you. Please contact our Customer Care team at support@topresume.com so we can better assist you with your concerns. We hope to hear from you soon.
TopResume was a Godsend! I got a complete reworking of my resume quickly for a great price. Amanda, my personal writer, is a true pro! She translated all my "career" speak into real language, and revised my resume so that it featured the responsibilities I wish to highlight for my next role. She was patient and happy to do all the revisions I requested. She also took the information and drew up a profile perfect for LinkedIn. And, what felt like a bonus, I got a cover letter too! If you're having issues getting interviews, I certainly recommend TopResume!
Date of experience: May 3, 2017
Had a great experience working with a resume writer and completing a mock interview. Just really getting started with my job search but I feel like they have really helped me prepare to be successful!
Date of experience: March 16, 2022
While my resume was pretty good, even though I abandoned the writer after the first edit and did it myself because they weren't doing what I was asking, the Linkedin thing is a joke. As in other reviews they just copy and paste. You can do that for free. I paid for the resume blast, but was never provided the service. They will not give me a refund on this. I already got a job and don't need it, since it has been over a month now. A side note if you are trying to reach them don not send an email or message in the message tab. You have to go on the live chat, which isn't live. This is the only way to get a response. Also you have to check back, because there is nothing to alert you that they have responded.
Date of experience: November 22, 2021
I received my first draft within 2 days with only minor revisions which I had back in less than 24 hours. Thank you TopResume (and my rep Aidan) for making my job search less stressful!
I used before with great results!
Date of experience: June 12, 2023
In my opinion Topresume full of useful information and offers how to improve resume and other application documents in order to get a suitable job. The experience I had with Topresume was helpful for me.
Date of experience: June 4, 2020
My resume needed a serious overhaul and Daniel H. With TopResume did an outstanding job creating a detailed, updated resume for me. His responses were timely and the cost of the service was very affordable!
Date of experience: February 2, 2021
After being disappointed by another resume writing firm, I paid for Top Resume. The results were even better than I expected. My resume has such a clean and bold appearance. And, without dishonesty, my professional experience is presented in terms I would not have used. My satisfaction with the Top Resume writer assigned to me could not have pleased me more. Highest recommendation.
Date of experience: July 25, 2017
When I sat down to give my resume a much-needed makeover, I began researching what to prioritize, what hiring managers like to see, how to best put your skills and experience in writing, etc. Needless to say, the task at hand was about to take hours and hours of time I didn't have. That's when I stumbled upon TopResume, and I'm so glad I did! They helped match me with a resume expert with experience in my field, and the rest of the process would prove quick, easy, and so helpful! So worth the money even got a discount offer! Would definitely recommend!
Date of experience: October 24, 2016
Overall, my experience with TopResume went pretty well! Admittedly, I have a very diverse background, so I gave my writer a lot to work with. She took my feedback and applied it thoroughly throughout the documents. I think it's easy to forget that these people don't know you, so you have to be sure to take the time and give them absolutely everything. It is spoon-feeding a bit, but the result will be better with the more effort you put into it.
Date of experience: September 13, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Lori,
We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.