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    TopResume

TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.5%
Positive
167
Neutral
5
Negative
21
View ratings trends
114
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user ramonaj2
Illinois
1 review
0 helpful votes
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April 8th, 2017

My writer, Roberta did an amazing job with my resume. It's only been a week and I've already had interviews with top Fortune 500 companies like Microsoft and McDonalds Corporate. The way she was able to articulate background was nothing short of amazing!

Date of experience: April 6, 2017

Thumbnail of user teresab98
California
1 review
0 helpful votes
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April 20th, 2017

I had been using the same stale resume for years and granted I got some attention but nothing like the one I received using TopResume's! Not only were they easy to use but provided me with sufficient feedback to produce a well written, beautifully produced resume.

Date of experience: April 18, 2017

Thumbnail of user angelaw83
New Jersey
1 review
1 helpful vote
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August 4th, 2016

My resume writer was professional, friendly, helpful, and fast. She knew what she was doing and made me look like a star! I had to edit a few words for readability and hyphenation. I also corrected a few job titles. But I've already recommended TopResume to several people. The price and service are worth it!

Date of experience: August 1, 2016

Thumbnail of user ambikar3
Indiana
1 review
2 helpful votes
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September 30th, 2019

Do not buy into them! I had the worst service and never got an interview, in fact I was doing better with the one I created myself. They really don't write your resume they just take what you have and rearrange what the format looks like.

Date of experience: September 27, 2019

Thumbnail of user mikek96
Minnesota
2 reviews
1 helpful vote
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September 7th, 2015

Few bumps in the road, but the team at TopResume worked hard to ensure all issues were resolved in time! Great resume and I literally had a recruiter ask where I had it done, as she liked it so much! Melissa rocked.

Thanks again TopResume (Melissa!)

Date of experience: September 7, 2015

Thumbnail of user kristinc32
Tennessee
1 review
0 helpful votes
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June 10th, 2017

Ashley was wonderful to work with! She composed a flawless resume and cover letter that I could've never come up with myself. Quick turnaround that allowed ample time for changes, although all the changes were very minimal. I was extremely happy with my very first draft.

Date of experience: June 7, 2017

Thumbnail of user jaym1464
New Jersey
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

It was pretty easy and the writer was responsive. I found the entire process to be user friendly, and for someone like me who just needed a resume refresh and new look it was ideal.

Reason I chose this business:

I had seen something on LinkedIn, so reached out to learn more. I had somewhat of writes block when trying to add in my latest executive experience, and your service worked well for me.

Date of experience: March 25, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Thank you for your feedback! We're glad to hear that you found the process pretty easy and that the writer was responsive. It's great to know that you found the entire process user-friendly, especially for your needs of a resume refresh and a new look.

Thumbnail of user gabrielc56
Argentina
1 review
0 helpful votes
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December 8th, 2016

My resume and cover letter really look professional now, a huge difference between my old version and TopResume's one. I had a consultant assigned to me and I could have the opportunity to interact by email with him. He created a draft version very fast and after several communications back and for, we reached the last final version that is really a Top Resume that describes perfectly my history and my professional level. I feel confident to send it to any headhunter and they will know perfectly what I am looking for.

Date of experience: December 6, 2016

Thumbnail of user kresnickt
AE
1 review
0 helpful votes
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February 12th, 2020
Verified purchase

Creating a resume has been a challenge for me ever since. After finally deciding to get help creating my resume, TopResume did not disappoint. I was skeptical at first that they'll create an impressive resume out of the draft that I sent. Thank you so much for your help. I now have a resume that will potentially land me a great job in my career. Special thanks to the executive writer that worked with me. Also, communicating with my writer was easy and the response time was prompt that's why we finished the work right before the deadline.

Date of experience: February 12, 2020

Thumbnail of user kortneyc10
Georgia
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

My experience was great. My writer Jaden was very attentive and helpful. He listened to my wants and needs and applied them accordingly.

Reason I chose this business:

I chose top resume because they offered a wonder price for their service.

Date of experience: June 12, 2024

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Kortney,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Thumbnail of user mrunmayig
Texas
1 review
0 helpful votes
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February 25th, 2017

Working with TopResume has been helpful. They provided a new format for my resume which was more organized and beautiful to look at. The resume professional assigned was cooperative through out the process.
However, I do feel there is room for improvement of the services.
1. I have a lot of information on my resume and require almost most of it to be included due to little industry experience- My resume ended up being 2 pages
2. My first draft had a deadline to respond otherwise it becomes the default final draft- They ended up making a special request for me, but I think this is unnecessary if it is mentioned on the website.

Final comments- definitely helpful but the process is unclear.

Date of experience: February 23, 2017

Thumbnail of user raifz
New York
1 review
0 helpful votes
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September 23rd, 2016

I bought the cover letter and resume package for a very reasonable price. It took about four days to get the resume completed. Two revisions came with the package at no extra cost, but I only took advantage of one revision. The resume was like night and day compared to my original one. I was very pleased with the format and word choices that were used. I would recommend their services to any of my friends. In conclusion, one day after I posted my resume on Indeed I received a request for an interview.

Date of experience: September 20, 2016

Thumbnail of user madeleineg5
Washington
1 review
0 helpful votes
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March 4th, 2017

TopResume has been a great way to jumpstart my interview process. Before using TopResume I was not hearing back from many companies and now I have gotten a lot more responses! Samantha G. Was able to rewrite my resume and cover letter while still keeping it my own. Thanks so much TopResume!

Date of experience: March 2, 2017

Thumbnail of user acyc
California
1 review
2 helpful votes
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March 19th, 2018

Like other reviews posted here; I took advantage of their free critique which I found useful. I signed up for their basic service ($149) and it has gone downhill fast. They evidently have a glut of orders but did offer me a free cover letter for my patience (which has now ended).

Date of experience: March 19, 2018

Thumbnail of user whitneye5
Chris W. – TopResume Rep

Hi Acy,

I would like to apologize for the inconvenience we might have caused. We experienced a larger demand than we expected earlier in the month which delayed some of our orders.

Thumbnail of user bobf63
Ohio
1 review
0 helpful votes
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December 3rd, 2016

I needed a resume rewrite quickly. At this point, I have an extremely solid resume, cover letter, thank you letter and recommendations for changes to my LinkedIn account.

While there was some "friction", all of the people I worked with at TopResume were professional and the services provided were excellent. I would use them again and recommend them to anyone.

Date of experience: December 1, 2016

Thumbnail of user tempe1
Texas
1 review
0 helpful votes
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October 26th, 2019

Be very careful with top resume. They deliberative provide misleading information about their services. They do not offer refunds (which they hide). Your better served finding one of their competitors.

Date of experience: October 23, 2019

Thumbnail of user isaacr86
Maryland
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

Greg was of fantastic help to me in updating my LinkedIn profile so that I have a better online presence for future employment. After providing me with a rough draft of the LinkedIn makeover I had no noted on how to improve upon it. Greg was nothing but professional.

Date of experience: March 16, 2021

Thumbnail of user kellyk626
Missouri
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

Throughout the process, the communication was very concise and on time. My writer was very thorough, articulate, and understanding of what I was trying to accomplish. I would recommend this service for anyone that is looking to revamp their resume whether it's straightforward or complicated. Well worth the money!

Date of experience: February 16, 2021

Thumbnail of user vincem37
California
1 review
0 helpful votes
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October 10th, 2017

I am so happy I utilized their resume, cover letter and LinkedIn service. I am more confident now in my job search and have already received calls for interviews. They answered all questions and took the time to make certain I was 100% satisfied with my resume. Thank you!

Date of experience: October 10, 2017

Thumbnail of user christopherl275
Pennsylvania
2 reviews
0 helpful votes
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November 8th, 2019
Verified purchase

I had a great experience working with Matt. Once we finished the process I immediately submitted my resume to what I consider my dream job. About a week later, I was contacted via email to schedule a phone interview. I highly recommend TopResume for anyone who is looking to stand out from the crowd when going after a new job.

Date of experience: November 5, 2019

Thumbnail of user brianb173
Delaware
1 review
0 helpful votes
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May 3rd, 2016

I'm in the process of making a career change. I've been at my current job since graduating university for the past 20 years. Needless to say, I've been out of the resume writing game for a long time. My resume was jam-packed with everything that I could think of that I've done in that time. Ken whittled it down and rearranged it to fit a new career in the private sector. While I haven't started submitting any applications yet, my friends who looked at it thought it was really good.

Date of experience: May 3, 2016

Thumbnail of user rosed55
Florida
2 reviews
0 helpful votes
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May 10th, 2016

I was blown away by how amazing my resume turned out. I received it back a lot sooner than I expected and thanks to TopResume I've already landed two interviews and it's only been a little over a week. They did great and I give them two thumbs up.

Date of experience: May 10, 2016

Thumbnail of user cecilleb2
Pennsylvania
1 review
0 helpful votes
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February 23rd, 2017

I am so happy I went along and used this resume writing service. Within 24 hours of posting my resume, I received many interested parties using both my technical and personal skills. Now, I'm in the process of making the tough decision of which offer to take! Thanks Adam!

Date of experience: February 21, 2017

Thumbnail of user rehann2
Nevada
1 review
1 helpful vote
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March 22nd, 2020

As a job seeker you are eager to spend any dime to get the best help possible to land an Interview, but folks with TopResume make sure don't waist your money. It's been almost 8 to 9 days I haven't received my draft. After calling 5 days I got an e-mail we are busy working with resume. Next day I got an e-mail by my writer introducing herself responding to the e-mail no response what so ever, again called them, then received an e-mail by my writer being ill. Folks I have LinkedIn pro and I used their resume writer got 5 writers with my background less the money TopResume take and they work with you diligently with a specific time. I haven't received my first draft after 10 days. Neither I want to work with them neither I want a refund, hell with it. Be safe and don't use TopResume.

Date of experience: February 21, 2020

Thumbnail of user brookel9
California
1 review
0 helpful votes
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July 1st, 2016

I can't say enough good things about the writer that was assigned to my project, Deb was without a doubt professional, concise, and communicative and made me look great in black and white. I can move forward in my job search with confidence. Thanks TopResume and of course, Deb!

Date of experience: June 29, 2016

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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