TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
Agent Robin was excellent in all areas creating my resume, cover letter and linkedin profile. I was also very impressed at the fast reply to my email with corrections which were very few.
Because of the excellent job i will most certainly share all the info regarding your company.
Date of experience: February 16, 2021
Exactly what I was looking for. I thought my resume was too light to make it look professional but I was proved wrong. The associate who assisted me was extremely nice and responsive and met every request very quickly. I am thankful I can apply for jobs with confidence with a high level resume and cover letter. Thank you ".
Date of experience: May 11, 2021
Initially i had them do a free review. Prepare yourself for a very honest critique of your resume. Almost two pages of suggestions to think about and fix. I signed up for the resume and cover letter which was around 210. I answered a few questions, submitted my resume, and then it took a day to get matched to a writer. I was blown away with the work she did on the first draft. After i provided info she needed and what i wanted to see. It took her about 4 days to get back to me on my completed project. I then opened what used to be a terrible resume to something that was amazing. I wish i could send a tip because i was not only proud of the work but have passed the name on to my friends and family. Update: after a day submitting to jobs, i have already been contacted by one employer which i have never heard from for the years i have been trying to get in. Well worth the money invested.
Date of experience: April 12, 2017
As a truck driver I am obliged to provide 10 years experience and residences to potential employers.
Doing that made my resume 4 pages in length.
I asked for a free critique from TopResume, then hired them to fix my resume as per their critique.
My resume is now 1 page with all the necessary information, and summary, included.
My wife was skeptical about paying to have my resume 'fixed', but now she is as impressed as I am.
I highly recommend TopResume.
Date of experience: August 11, 2016
I found the experience of getting my resume re-written very rewarding. It was great to have some one pick out and highlight my strengths and skills and collate them in an impressive way that I had not previously been able to do writing my story myself. It gave me confidence to know that the rolls I had did give me those skills and that I could put them out there in clear and simple summary. The drafting process was great and gave me the opportunity re think and remember things I had done in my various roles over my career. It also made me really think about what role I want to find. The consultant I worked with was very friendly and seemed genuine in helping bring out my best features. No reservations in recommending this company.
Tip for consumers:
Get all your previous resume versions and any other write ups or articles highlighting your achievements ready in advance to email to them.
Date of experience: September 21, 2016
It has saved me significant time to update and build my resume. Also, it gave me insights as to what is best and what is not to be included.
There is room for improvement of course as in any service or product. I believe that in my case, because of the type of industry I worked for, the matched or selected writer faced challenges which are understandable. TopResume should try to match writer with type of industry a bit better, whenever possible.
But Overall, good service and product.
Thanks
Date of experience: December 28, 2020
Sabrina's response and work are quick and high quality. We had awesome communication and worked together efficiently. I am happy to have a sharp resume and hope to end the job hunting with an ideal job. At that time, I can share more of my experience with the success.
Date of experience: August 10, 2021
I received the resume, It was full of flamboyant words. The only part that made any since was what they copied from my current resume. I let other people in my field look at my resume and the one topresume prepared, they all agreed that the resume topresume prepared looked fake, lies. I am a blue collar worker. My opinion how can some one that does not know the trade that you work in write a resume. I asked for a full refund they said no. The only company I have ever done business with that will not give you a refund is your not happy with there work. Stay away from these people
Tip for consumers:
Stay away
Products used:
The resume writing service
Date of experience: October 16, 2019
I was very pleased with the quality and professionalism I experienced with TopResume. I was contacted by a writer within 24 hours of my request and was presented with a first draft to review a day later. My resume included current formatting and highlighted my accomplishments, skills and experience. I would absolutely recommend this company to anyone looking for an edge in today's highly competitive job market.
Date of experience: November 18, 2016
My resume was written like it was someone from India, had names of tools and equipment written on it that I've never heard of, they give you 7 day window to liaise with the writer which takes 3-4 days to reply to changes that needed to be done then the final product was 3/4 of a page with continued at the bottom, stay away from these scammers.
Date of experience: June 9, 2020
This was my first experience with a resume writing company and TopResume did not disappoint! I was almost instantly paired with a resume writing expert, Walt A., who was chosen based on my submission criteria and they were the perfect choice. Walt was extremely helpful, expeditious, and his work was truly great and appreciated!
I can only speak to the professional resume writing service however, I plan to use TopResume for any cover letter or other services in the future as well!
Date of experience: November 10, 2021
I had an excellent experience with Top Resume, mainly because the author who was assigned to me not only put great work in front of me from the first draft, but also answered all my questions with helpful answers. After matching with my writer the process took 8 days to complete. Almost on all of those 8 days I was in touch with my writer discussing the resume and cover letter rewrite in detail. Took us 2 drafts to reach the final draft of the documents. In addition I also received a LinkedIn content document, with useful tips, a thank you letter sample and I`ll get a chance to make use of the Top Resume posting service, which allows you to post your resume on over 70 job search engines. In the end I`ll definitely recommend Top Resume to whomever looking for a rewrite or a work from scratch.
Date of experience: March 28, 2017
I was assigned a writer that is supposedly familiar with my industry (Telekom). It quickly became obvious that he was not. He took my original resume, changed a few words here and there, and that was it. It was clear that my writer put in no effort. I even paid for a professionally written LinkedIn profile, and I was again sorely disappointed. All the writer did was copy & paste my resume, with no changes whatsoever. On top of everything the resume and LinkedIn profile had spelling and grammatical errors which I had to correct.
Don't waste your money. TopResume is utter and complete garbage.
Tip for consumers:
Use at your own risk. Highly questionable service.
Products used:
Resume, LinkedIn, Cover letter, thank you letter
Date of experience: July 31, 2022
I needed to revise my executive resume to help me be more competitive for a broader range of finance and treasury management opportunities. TopResume came through for me strongly. Since posting my revised resume on job boards and circulating to executive recruiters across the country just last week, I have already received two requests for interviews and I am expecting more. Thank you TopResume! I recommend you guys highly.
Date of experience: March 2, 2021
TopResume paired me with a very skilled writer who was proficient in my industry and able to revamp my content-heavy resume to become more polished/pulled-together, highlighting my strengths and making it altogether much more readable. The writer listened to my feedback and did a super job of presenting my career in a very intelligent and professional way. She also wrote an impressive cover letter making it very easy to customize as necessary with any additional position-specific info. Outstanding job!
Date of experience: July 29, 2019
I ended up with a good, usable final product; however, I was switched to 3 different writers. Since the time limit for changes is 7 days, I asked for more time to make revisions and was told I could have more time, but then one day received an email message from the writer that my product was complete. I found the method of communication between myself and the writer not as efficient as I would have liked.
Date of experience: October 8, 2016
I was wary after reading that everyone basically gets the same free feedback (which did turn out to be true), but then once my resume was turned over to the person who specialized in my area I could tell I was in great hands. I am very happy with the way my resume turned out! The cover letter is standard, but I was just too lazy to write one myself. Very responsive and helpful - I'm already reaping the benefits of a better resume!
Date of experience: October 28, 2016
Don't pay them! Seriously! I have bought a package of 1 resume and cover letter.
The first draft that they sent me was complete disaster! It was extremely irrelevant to my sector and my job description etc. and the template was very standard - that you can find from anywhere on the internet. Also the cover letter was a copy-paste one which doesn't have any individual input.
And they haven't done any significant change in the second draft. So in the end, I had a resume which I can't use anywhere and I've thrown my money to the street in all means...
So please take my advice and instead of giving your money for nothing, you'd better to find a template on the internet and do it yourself.
Date of experience: December 10, 2016
I had a 3 page resume with 25 years of things I thought would be a selling point for me. Once I got the executive package and saw my 1 page transformation I was blown away. I will be going back and updating my profiles I have already submitted applications for to better improve my chances. After 3 months of looking I was fed up. Now I'm eager to start again.
Date of experience: November 22, 2020
Working with Barbara and the rest of the TopResume team has been a pleasure. From the beginning I've been engaged about my accomplishments, had a fantastic exchange of dialog on changes and edits, questions and comments. The resume, profile, and cover letter are all very professional and are clearly tailored to my needs and accurately express my experience and message. I would use TopResume again and recommend them to everyone that needs some additional polishing of their professional brand.
Date of experience: December 29, 2016
Let's start with the fact that we know everyone will not be pleased all the time! In my case, this service and final product was outstanding. I have read some of the dissatisfied customers and I am not convinced that any of them have any valid points of contention at all. What you don't read is how this company will in the end resolve it and satisfy them. The last time I prepared a resume was 10 years ago. Times do change and expectations of potential employers change with it. This resume was revamped, rewritten, and formatted in a short time. Yes, I had to wait for the right person to complete my resume, but it was certainly worth every minute and every dollar spent. As a result, I have opportunities now that I would not have enjoyed without this TopResume. One potential employer took another look at my resume and was blown away and now I am being considered for the position. What more can be said about the excellence that TopResume provides?
Date of experience: May 19, 2016
Don't work work with this company.
I submitted my order and questionnaire 2 weeks ago and I am still waiting for my first draft to be sent.
I am still not sure who is working on my resume and their real professional background (if actually someone is working on my resume). I have received 4 emails to offer me a discount to pay for additional options like LinkedIn resume review but still no news about what they can actually deliver. Pretty bad experience.
Date of experience: October 29, 2018
I was paired with the best resume writer for me, she was exactly what i needed after not touching my resume for almost nine years. My writer was able to get me down two pages capture my skills, strengths and help me understand my points that market the best! I recommend TopResume highly to new, old or just cannot figure it out! They pair you with the best guru to handle you personally and now i am off to venture my next career move!
Date of experience: July 20, 2021
TopResume handled my resume issues very well, bringing new life to my resume and nailing down a profession I can see myself following. The time taken to meticulously sort through my strengths and weaknesses shows how much the company cares about their clients. To add more fuel to this fire, the cover letter tailored to my resume fit perfectly, highlighting and showcasing so much new material and experiences I possess. I am very satisfied and will recommend this site to everyone I know.
Date of experience: February 11, 2016
I purchased a resume writing software to assist in composing a professional resume and cover letters.
After 3 months, I experienced little success with achieving interviews for my target companies.
1 week after investing in a resume/cover letter overhaul from TopResume I have received responses to schedule interviews with 3 national companies I recently applied for.
I recommend you not wait if you're seeking help with your resume.
Money well spent.
Date of experience: September 19, 2016
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Steph,
We're sorry for the experience you have had. Please email support@topresume.com with reference to this order so we can better assist you. Thank you.