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TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.
This company responds to reviews on average within 3 days
Pleasantly surprised by the whole process from start to finish. I was able to contact my writer with ease and discuss corrections and comments. It was all complete in a timely manner, very easy to navigate the site.
Date of experience: February 15, 2020
Alex made the process seamless and painless! He was very attentive to my needs and receptive to my changes! I also received my resume back in a few days versus the time that was originally quoted! Thank you so much for sharing your expertise Alex!
Date of experience: November 8, 2021
I was very pleased working with TopResume. The writer did an excellent job by reducing my resume from three pages to the standard two pages by summarizing and highlighting all my achievements as expected.
Date of experience: March 6, 2017
My experience was exactly what I was expecting and more. Many companies proclaim that they are the best... however they prove to be not to par. We just needed one (1) rewrite and BAM, the writer nailed it.
Date of experience: May 26, 2021
My writer provided the first draft in record time with added suggestions and guidance to work into my first review. The final revision was professionally outstanding.
I recommend TopResume for a professionally written resume.
Date of experience: March 14, 2017
Neil was thorough with his review of my initial resume, and very detailed with the reiteration of my abilities while providing an eclectic vocabulary that will be well received by both recruiters and scanners
Date of experience: November 19, 2019
Service was very personal and yet highly professional. Sara, my writer, was most excellent and my initial contact, Emily, delivered on her promise that I would not regret my decision to procure their services. A most satisfying experience.
Date of experience: November 19, 2019
I had Top Resume review my resume because I was getting no hits from the jobs I was applying to, with over 35 years experience in my field you would expect something. Their review made some recommendations about format and the content " I was a doer, not an achiever per my resume". When I received the new formatted resume, I sent it to a friend in HR who came back with the same comments, though the format was better it still didn't show me as an achiever, even though I had sent Top Resume a list of accomplishments. When confronting Top Resume about this, I got a lame excuse and basic told to make the changes my self. Waste of my money and time. 7 days isn't enough time for review.
Bill Richmond
Date of experience: November 1, 2015
I am very disappointed with the resume I received from Top resume. It is a boring cut down version of the one I presented to them. Nothing about it stands out. I also was pressured by the writer to compleat the modifications as he was quick to repeatedly tell me my time was running out.
Don't use this service! Shop around A computer could generate a better resume!
Date of experience: February 9, 2016
Hi Janet, We appreciate you making us aware of the situation. Please email us at support@topresume.com and a customer service rep will work to ensure that we remedy the situation. Thank you in advance.
Truly professional as clerical errors were corrected immediately. The resume correctly captured my professional and volunteer experience and the cover letter was direct and simply requested an interview with potential future employers. Great job!
Date of experience: July 27, 2016
Very satisfied with the job done. Would recommend them to any and everybody. They was fast, efficient and executed excellent writing skills. Also provided great feedback and recommendations to improve my job search ventures
Date of experience: March 22, 2018
Shane was professional and helpful. He did one revision and did make my resume more professional. I'm currently using the resume and would like to see some results but so far I haven't had any call backs using this resume but I'll be holding off criticism until after the new year.
Date of experience: December 3, 2019
My TopResume expert targeted my Key Accomplishments as first suggested so that my resume didn't only list tasks. I was not marketing myself effectively before. My resume will now get more attention. Thanks, Paula!
Date of experience: March 12, 2016
The staff was very prompt and worked with me on multiple versions of my resume! They were polite, accurate and timely. My complete resume was done even before the estimated time. I would recommend this service for anyone!
Date of experience: February 3, 2022
After applying for many jobs and facing to secure at least one interview, I decided to invest in my resume. TopResume did an excellent work. Now, I have good feedback on my resume from recruiters. Thank you TopResume!
Date of experience: February 3, 2022
You will get nothing back if you did not have an interview in 60 days. That was what happened to me. I even forward the email when they solicited me with that big Ad! So they said they will refund me 20% back instead of 80%. Then they also said they will rewrite my resume for free if I give them another chance. Until today I did not get a single penny refund from them. Period!
Date of experience: July 1, 2019
Hi,
Our 60-day interview guarantee states that if you are not receiving twice the amount of interviews with your new resume, we will rewrite it once for free. Please reach out to support@topresume.com and reference this email so we can assist you further.
My experience was quick and easy. They did a good job and cleaned up my resume. Just remember the company has different writers, so just because one experience is good or bad doesn't mean your mileage wont vary.
Date of experience: July 12, 2017
My consultant / editor was extremely helpful in using the data I provided and reshaping my resume to be more attractive and action-oriented. Definitely satisfied.
My wife had a positive experience with TopResume.
Date of experience: October 25, 2023
I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch. Your support is highly valuable to us!
TopResume found an exceptional writer very quickly. Daniel T was on point and very communicative. He gave great details and gave me the resume and cover letter I was looking for in just 2 drafts. Daniel answered all of my questions with thoroughly and concisely.
Date of experience: June 15, 2021
I had a very positive experience with TopResume! The writer working on my document was prompt, professional, and happy to address any concerns, questions, or changes I had. I would recommend them to others.
Date of experience: September 15, 2021
When I submitted my resume, I knew there would be a few issues with it, but I was surprised at the number of errors it had. The critique gave a detailed explanation of what needed to be changed. This site gave me an honest review and helpful insight.
Date of experience: January 6, 2020
Took 2 weeks for them to find a writer for my resume. Then the Resume they send out was just a reformat of what I already had. Maybe if your a high school student just starting out.
But for real professional I would stay away from this company.
Date of experience: May 30, 2019
I got an email from ZipRecruiter indicating that I can get a free assessment of my resume from one of their partners (TopResume). Given that the initial assessment is free anyway, I decided to submit my resume to see what they say. Note, that I have already revised my resume based on the free advice of other recruiters that I have worked with. I think unless your language skills is poor, you should be able to find a free template on the Internet and put the content of your resume into that format. I personally don't think you need somebody else to tell you about your skills and experience.
Then again, my problem with landing a job typically isn't in the getting an interview part (meaning my resume and cover letter are okay for the most part), it's getting through all the interviews. Yes, I know that I need to practice! Anyway, I thought I would also get a canned (template) answer like some of the other reviewers, but surprisingly they told me that my resume looks okay.
Date of experience: August 14, 2015
I was very impressed with the professional service provided by TopResume. The onboard process was easy and the writer was able to turn my experiences into a succinct and effective resume. I would highly recommend this company to anyone looking for an edge up on the job market.
Date of experience: February 15, 2017
They hit it just right! The resume they started with was simply too long, dated in format and infused with technical jargon. They took my 20 year career and condensed it to the perfect blend of highlight and key skill.
It reads well, looks great and represents me just as I need it to.
Their LinkedIn advice was spot-on and very helpful to tying it all together online. I was really pleased.
Date of experience: March 8, 2017
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
Hi Bill, Thank you for reaching out. We appreciate you bringing this issue to our attention. Please email us at support@topresume.com and we'll get everything sorted out.