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TopResumeReviews 5,672

4.5

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

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Australia
1 review
0 helpful votes
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Resume revival
September 7, 2022

A few additions, word changes and a format some computer can recognise. That's my new resume.

Date of experience: September 7, 2022
Florida
2 reviews
0 helpful votes
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Very Satisfied
September 5, 2022

Worked well with Heather my rep and she gave me time to complete edits beyond the date. Good wording used in the construction of my resume

Date of experience: September 5, 2022
Illinois
2 reviews
0 helpful votes
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Alex A was a superb writer. He helped me craft a resume, cover letter, and thank you letter for my applications and helped out with my LinkedIn profile. It is nice to have such expertise to win over the jobs I desire.

Date of experience: September 1, 2022
Arizona
1 review
0 helpful votes
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Iris was just awesome she wrote me a beautiful resume and cover letter. She was very quick, less then 24, to make the minor adjustments I asked for. I would highly recommend both Top Resume and Iris

Date of experience: August 31, 2022
Maryland
1 review
0 helpful votes
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Great Experience
August 29, 2022

This was far easier than I anticipated. They updated and made my resume more current and a much easier and fluid read.

Date of experience: August 29, 2022
California
1 review
0 helpful votes
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Great Resume!
August 29, 2022

My Resume writer was able to really bring my skills to the forefront, in a way that can be valuable to various companies. I am very pleased with the results.

Date of experience: August 29, 2022
California
1 review
2 helpful votes
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Executive package not worth
September 24, 2022

Don't take their Executive package not worth for the money. Copying resume content to Linkedln profile.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
South Carolina
1 review
4 helpful votes
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Not worth it.
September 22, 2022

Top Resume fails to mention they will cut your resume down to 2 1/2 pages. They also removed the months I worked, which looks good, but hiring companies require that. All that was done was essentially reformatting the resume.

Home

ORDER # **************

Professional Growth Resume Writing Package
Your revision period ends Aug 21
The first draft is a conversation starter, let us know what you think!

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Questionnaire Submitted
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Matched with Fred K
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First Draft Delivered
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Request Edits on Your Documents
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Close and Rate Your Order

Date of experience: August 23, 2022
Pennsylvania
1 review
2 helpful votes
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I'd go elsewhere
September 16, 2022

They did write my resume. I will grant them that. However, I feel very much like they have a script they stick with and my phone call was less than helpful. Every time I asked a specific question, they responded with a general answer that gave me absolutely no clarity. For the price I paid, I would have expected much more assistance with my specific concerns, and far less jargon and babbling.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2022
Florida
1 review
1 helpful vote
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The first go around was super fast… too fast. It read like a resume and was bare in all aspects.

The second time is much better and it is currently being finalized however, I had to call 3 times before someone actually matched me to a new author. They did take my comments and layout into account but I'm glad that I am not actively looking for a job, or I would be out of work for over a month without evening being able to provide a CV.

I also think that 7 days may be too fast to complete a thorough cv when you are starting from scratch due to the research and conflicting schedules with a writer. Sometimes it may work but other times, not so much.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 6, 2022
Virginia
1 review
1 helpful vote
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Rushed With Poor Communication
September 2, 2022

My experience was not what I expected. I felt rushed to provide feedback to what I considered to be an rushed and incomplete resume draft. Even after the final version was sent to me, no thank you was sent to let me know that this was the final version and what would happen next. I also purchased the LinkedIn update service and have not heard from anyone on this yet, as well my LinkedIn profile has not been updated to this date.

Not a good experience for me. Certainly, not what I expected.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2022
Canada
1 review
7 helpful votes
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Waste of Money
August 31, 2022

I found this service to be an absolute waste of money. I was expecting a re-write and modernized version of the baseline documents I provided. I was shocked when I received a downgraded resume and throw away cover letter for $200. When I expressed my frustrations to customer service I received a generic response. Do yourself a favor and spend an hour with a standard resume template and buy yourself a steak dinner with the remainder.

Date of experience: August 1, 2022
Colorado
1 review
2 helpful votes
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Utter garbage - don't waste your money
August 30, 2022

I was assigned a writer that is supposedly familiar with my industry (Telekom). It quickly became obvious that he was not. He took my original resume, changed a few words here and there, and that was it. It was clear that my writer put in no effort. I even paid for a professionally written LinkedIn profile, and I was again sorely disappointed. All the writer did was copy & paste my resume, with no changes whatsoever. On top of everything the resume and LinkedIn profile had spelling and grammatical errors which I had to correct.

Don't waste your money. TopResume is utter and complete garbage.

Date of experience: July 31, 2022
New Jersey
1 review
4 helpful votes
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Resume Review is a Scam to Get You to Buy
August 27, 2022

I was looking to update my resume and found the free resume review with Top Resume. I've been in the workforce for over 20 years and was targeting a senior level position and wanted to upgrade my resume. The review feedback said my resume scored poorly with the automatic scan many companies are using that would limit it getting to an actual person to review. I paid for the service and my first draft seemed like the person was forcing in big words that didn't make sense in the context of the sentence. I requested a new resume writer be assigned and they did. The 2nd person was a little better and completed the resume. To test the results, I changed my name, email, and company names and resubmitted for the free evaluation. Their resume scored as low as my original and the review was very critical. Attached are the reviews from both versions that didn't rate high in their system. Regardless of the final results, I signed up for the service based on their assessment, which seems to be the same negative points regardless of who wrote it. Also, you are supposed to be paired with someone who knows your industry. Some of the corrections I had to make clearly showed they didn't know my industry and/or just weren't good at writing resumes. For these reasons I rate this low and advise people to stay away.

Date of experience: July 28, 2022
Ohio
1 review
0 helpful votes
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Very fast turnaround
July 27, 2022

I was quickly matched with a skilled writer who produced a high-quality document. I don't think I realized just how much was missing from my previous resume.

Date of experience: July 27, 2022
Pennsylvania
1 review
0 helpful votes
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Honest critique
July 27, 2022

Very honest on what I need to improve on my resume.

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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TopResume, Mat M., did an very good job or re-writing my resume. We took only two revisions to get the resume finalized. The Cover and Thank You letters were well written.

Date of experience: July 27, 2022
Washington
1 review
0 helpful votes
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Overall my experience with Top Resume was alright. My resume writer was friendly and accomodating, it took several revisions including a few errors where the update draft feedback was misinterpreted or overlooked, and the first revision came back after 3 business days leaving just 1 day in the 7 day due date, yet they accommodated that and eventually corrected the items needing correction. My main feedback to the company is for the price, I was told the resume style needed to be very plain to get through ATS applicant tracking systems, yet I believe for the price paid it should include an additional more graphic oriented resume as another option the owner can present as needed.

Date of experience: July 25, 2022
Pennsylvania
1 review
0 helpful votes
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Fantastic!
July 25, 2022

Fantastic experience. Jon was very attentive and really was helpful! Will recommend to friends, family and colleagues!

Date of experience: July 25, 2022
Illinois
1 review
0 helpful votes
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Improved hit rate
July 24, 2022

Getting my resume updated by TopResume definitely improved the hit rate I was seeing on the job boards.

Date of experience: July 24, 2022