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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
How would you rate TopResume?
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Michigan
1 review
0 helpful votes
Follow sharon m.
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I had a great experience working with TopResume. I'm so glad I chose them to work with my resume! April did an amazing job! My resume improved a lot! Also, during the process to gather information for her, I was able to identify achievements that I did and that was very useful for my interviews. As soon as I send my new resume, I got two interviews in the same week. I totally recommend this website they are professionals that will make you succeed,

Date of experience: April 7, 2016
Nevada
1 review
5 helpful votes
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Avoid
January 5, 2023

I received my resume back suspiciously quick. The resume writer simply reformatted what I had and just about used the same text from my original resume. Any new text had plenty of typos. There was also no real familiarity with my field, despite their promise that I would be paired with an "executive writer" in the "top 10% of our network" with knowledge of my industry. This site seems like a resume mill using shortcuts to churn out resumes as quickly as possible. Do yourself a favor and don't use.

Date of experience: January 5, 2023
Texas
1 review
0 helpful votes
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Game changer
February 24, 2017

Great service and very impressed with the overall work. Feedback I have been getting from friends and industry contacts have commented how great my new resume is compared to what it was before. The upgraded LinkedIN profile as part of the package I choose was great and keeping in contact with my assigned resume writer was a easy and a pleasure to work with. I have suggested TopResume to all of my close friends and family who are looking to give their career a boost.

Date of experience: February 21, 2017
California
1 review
1 helpful vote
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I paid top résumé to help update and reformat my resume and cover letter. After I applied to over 100 jobs. I received no responses from this postings. Confused I ran the new resume through their resume review system to see how the new resume stood out. And it was worse than my original. After reaching out for assistance the only option they gave me was to pay them again for the same service. They also denied the 30 guarantee they advertise everywhere. Claiming that it only apples to the upper tiers.
This was a terrible experience and it seems I'm just out of money on this one.
Beware

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 31, 2023
Illinois
1 review
0 helpful votes
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Old-school dude in a modern job market
August 8, 2023

I recently left my job of almost 20 years and quickly found out you don't go introduce yourself with a firm handshake because you saw a help wanted sign anymore. What I thought was a good resume quickly got kicked out of the applicant pool by robots that don't even know me! Soooo I looked online and came across TopResume, I gave it a try and I honestly wish I would have signed up a long time ago. It was easy and the final outcome is a totally professional resume, cover letter and LinkedIn profile that "the job robots" approve of. It's been a couple of days and I only attached the resume in 2 places so far and my inbox is full of real people reaching out to interview me. I recommend this to anyone including the professionals who already have a resume.

Date of experience: August 8, 2023
Michigan
1 review
2 helpful votes
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My first resume writer didn't seem to understand that I was an executive level position looking to move my resume from a very tactical perspective to something that highlighted my leadership across multiple teams, strategy, and leading organizations. We went back and forth multiple times until I had to request a different writer. When I did get the new writer, he understand exactly what I was looking for and helped me to provide him the information required to turn this into a resume that I could submit for director/VP level roles. I was very impressed with the final product, but getting there was painful. TopResume, was very professional and their customer service, once they were aware, was professional and very expeditious. I felt like they really wanted to serve my needs and truly found someone who was a better fit. The end product was great!

Date of experience: August 13, 2016
Michigan
1 review
0 helpful votes
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Great Experience!
February 5, 2021

A colleague told me about Top Resume last year but I didn't act right away. I have a background in writing resumes (years ago) so figured I could handle it on my own. Embarrassing to say that after six months of "write resume" on my to-do list, I knew it was time to take advantage of professionals to write it on my behalf. And professional they are. My resume, cover letter, and Linkedin writer, Danielle, not only crafted a compelling resume, she was open to feedback. With the subsequent edits, it spoke about aspects of my work that I hadn't even considered. She was able to pull out the meaningful details and still incorporate elements that were important to me. It was a great experience from start to finish and I have since recommended Top Resume to three additional peers. Thank you!

Date of experience: February 5, 2021
Missouri
3 reviews
20 helpful votes
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I'm a graphic designer and decided to use these services to help take my career a step farther. The first one that was written for me didn't get me 1 call back or interview, so I emailed back and ask that it be re-wrote like the guarantee. Then it was disclaimed they would assign a better writer, but my cover letter wasn't included in the re-write, a year later and I have not had any luck or success with the resume, no new job offers! I would recommend finding a copywriter in your field or and paying them to work it over with you! Don't waste your money, even the guarantee wasn't worth it!

Date of experience: April 3, 2018
Oregon
1 review
0 helpful votes
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Resume Writing - Expensive Package
July 9, 2021

The result was effective, the writer was able to craft the document well and it produced results.

4.5 stars - TopResume has an abundance of data relating job seekers to experience and unique qualifications. Do not expect any kind of advice or feedback relating to where you fit relative to that data. Missed opportunity.

Date of experience: July 9, 2021
New York
1 review
0 helpful votes
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WOW! WHAT A RESUME!
February 24, 2016

The service was extremely efficient, they hit every deadline. The writer turned my resume, which had already been written professionally, in an amazing piece. Whomever I showed the resume and cover letter to, were wowed by it. I would definitely recommend them to anyone out there!

Date of experience: February 24, 2016
Greece
1 review
0 helpful votes
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Top Resume is something i strongly suggest as it saved hours of my life, if not years because, simply. You cant make your resume as good and strong as they can.

These ppl are pro and will deliver the service in a heart beat, they are well organised and have QA for what any writer does.

Most importantly, these ppl can put ur semi organised words and thoughts into readable and clear sentences that will make recruiters read till the end:)

Vladan

Date of experience: September 20, 2016
New York
1 review
0 helpful votes
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Highly recommended!
February 19, 2017

I was impressed with TopResume's results. They helped me with my resume, cover letter and Linkedin profile and all were excellently written and highly polished. Samantha was able to articulate my achievements, highlight my skills and apply resume writing best practices that otherwise would have escaped me. Customer service is exceptional. Highly recommended!

Date of experience: February 17, 2017
Tennessee
1 review
0 helpful votes
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I got a writer assigned a couple of days after I signed up. He prepared a resume and a cover letter based on the documents I provided, but the draft was slightly off the point. I'm glad I had a phone consultation where I could explain my complex career situation in detail. He provided many recommendations and ideas on using the new resume and explained why it is written the way it is. After that, we had a couple of rounds of corrections and improvements, and he usually responded pretty fast. The final result is quite good but I will have to do some tweaks to make it perfect.

Date of experience: April 7, 2023
Illinois
1 review
1 helpful vote
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Top Resume is a professional service provider to write and distribute resumes to meet today's recruiting processes. STAY AWAY especially for upper mid to senior level people. SHABBY service and work product!
The sales person was quite convincing but in the end after sub standard experience, she was insensitive and not helpful whatsoever. Process stinks with poor communication and total focus on TopResume edicts not the customer's needs. Resume factory with poor work product.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 31, 2020
New York
1 review
0 helpful votes
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The usual feedback plus more useful information
October 28, 2019

Content-wise, the initial feedback is like any other resume service. However, what distinguished your evaluation was that the initial review included an ATS-screening component. I don't know how applicable your assessment it is because there are several 'flavors' of ATS-screening systems based on the specific industry and seniority level, so have to assume that it could be valid.

Date of experience: October 25, 2019
Florida
1 review
0 helpful votes
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Terrible Quality, Late, Bad Customer Service
March 8, 2023

I received a terrible resume and cover letter. I made some suggestions for revision 2 and the writer didn't get me anything until four days AFTER the project deadline. I contacted customer service and didn't get a resolution for two weeks. They said they'd restart my project. It has been almost two weeks, and they haven't matched me with a writer.

Date of experience: February 6, 2023
Illinois
1 review
0 helpful votes
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Super Easy
July 13, 2021

I knew my resume needed to be updated since the last time I put work into it was over 15 years ago. Of course I've had several jobs that I just added on but it did not speak to the professional self. In my head this was going to be a long process. I was wrong, wrong, wrong! It was so easy and quick. I was able to communicate freely with my writer, Gaby.

Gaby did a great job with my resume by bringing it to life. Every edit I asked for Gaby got right on it and sent me the drafts next day. Thanks Gaby for making this such an easy process!

Date of experience: July 13, 2021
Illinois
1 review
0 helpful votes
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Well worth the investment
June 22, 2021

I'm trying to switch careers so a strong resume is highly needed. Tommy C took the time to ask for details, point out strengths and new what sort of industries I wanted to get into. He reduced the redundancy in my resume and used much more pro-active phrases to make the resume jump at the hiring personal.

Do yourself a favor and work withTopResume. You won't regret it!

Date of experience: June 22, 2021
Georgia
1 review
5 helpful votes
Follow Clint T.
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Please know that the high ratings on this site are the result of TopResume bribing its customers by offering Amazon cards for positive reviews. This was a horrible waste of time and money. After receiving my first resume and cover letter, which were riddled with poor spelling and grammar, the resume writer disappeared. After a few days, I was assigned another writer, delaying the process further. This resume contained job descriptions that in no way resembled my work experience. It seemed she hadn't even read the information I sent her. After a third resume, I gave up and considered this a loss.

Date of experience: March 16, 2017
Jenna M. TopResume Rep
over a year old

Hi Clint, Thank you for making us aware of the issues you faced. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will help you right away.

Georgia
1 review
0 helpful votes
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Very good service
March 16, 2017

I 've had a good experience with both the simple process and the assigned writer who tried to address my concerns quickly and efficiently. I recommend this service to all who'd need a streamlined version and fresh update for their resume.

Date of experience: March 14, 2017