business logo of TopResume

TopResumeReviews 5,691

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


How would you rate TopResume?
grey star
grey star
grey star
grey star
grey star

TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Bettina Q.
Unfollow Bettina Q.
Share Review
Report Review

Resume review
September 26, 2022

Is a honest review on the resume, thank you for help me out sand figure out how really looking this for my recruiter.

Date of experience: September 26, 2022
California
1 review
6 helpful votes
Follow Sourabh T.
Unfollow Sourabh T.
Share Review
Report Review

Hi, on the month of March I contacted one of the TopResume associate, they promised me that their service is great and I'll definitely be satisfied. But after getting the resume I didn't find anything special but I thought maybe it's like that, of course they know how to do it because they call themselves professional. So after applying to different jobs and posting my resume on different job sites. I never got a single call or got shortlisted for any interview or even screening Interview. After spending $350 for two months I didn't get anything so finally I reached back to them asked they gave me some reasons how market's up down is affecting, I told them I want my money back in money back guarantee but they told me its not possible, they offered me complementary one time resume review and they made some changes but nothing special. Again I used that resume for one month but no success.
Finally, one of my friend help me and we made a one page resume, from which atleast I was getting some call's for interview.
So, please unless u lot of money or lot time to spend don't use their service. If you rich and u think u should try, then go ahead.
In the end, they are not professional and don't know anything about making a resume.
Try something different.
Hope it would be helpful to someone.
Thanks

Date of experience: September 18, 2022
Chris W. TopResume Rep
over a year old

Hi Sourabh, we appreciate your feedback and would be happy to speak with you further about your project and how we can better assist you. Please contact our Customer Care team at support@topresume.com so we can better assist you.

California
1 review
0 helpful votes
Follow Gilles Q.
Unfollow Gilles Q.
Share Review
Report Review

The process was easy, to say the least. While I already had a resume that I was fairly proud of, what Ashton A. From TopResume did was nothing short of a major transformation for the better. As we went through a couple rounds of drafts, I was pleased that Ashton would take the time to either include my edits verbatim when appropriate, or to provide the rationale for why my "suggestion" wasn't exactly what my resume (and cover letter) needed. Overall, the process was painless and I've already recommended TopResume to a former colleague of mine.

Date of experience: September 16, 2022
GB
1 review
7 helpful votes
Follow Maria S.
Unfollow Maria S.
Share Review
Report Review

Very unhappy and feel robbed
October 16, 2022

I am very unhappy with this company. I purchase a cv review and linkedin profile review and was sent to an automated service in which I had to input 3 job adverts I would like to apply for. I realized this was the wrong service for me as I do not want a cv that is based on keywords found in the ads I supplied. I immediately asked for a refund and was told NO. Why? I did not use the services. I do not want to use the service. How can they in this day and age just refuse a refund? I feel robbed and am very angry. Beware and stay away.

After multiple emails this company agreed to refund me for services I did not at all use but deducted a 75$ fee for clicking the refund button. They made more money from me than if they had paid the reviewer to actually do the job …
Very unhappy!

Date of experience: September 16, 2022
Chris W. TopResume Rep
over a year old

Hi Maria, we are so sorry this process has not been in line with your expectations. We see that you have been in contact with our Customer Care team regarding your concerns. If you have any further questions, please email support@topresume.com.

Illinois
1 review
0 helpful votes
Follow Rodolfo L.
Unfollow Rodolfo L.
Share Review
Report Review

Great Advice!
September 15, 2022

My Resume was looked over by one of your professionals and he gave me some great advice. The best part is that it's a free service you offer. If you want a professionally written one then you have to pay. Overall I didn't see the need to have one written for me at this time, but if I need one I know where to go. I will definitely recommend TopResume to friends and family. Thanks again!

Date of experience: September 15, 2022
Illinois
1 review
2 helpful votes
Follow Gina H.
Unfollow Gina H.
Share Review
Report Review

Worth It
September 15, 2022

I needed a resume makeover, because I felt that some of the old rules of what to include where holding me back. The finished product was completely different than the one I started with and elevated my experiences more than I could have imagined. It was visually pleasing and eye catching. They enhanced the wording, used active language, and highlighted my achievements in my most important roles without downplaying my other experiences. Overall, I'm very pleased with the experience and would recommend.

Date of experience: September 15, 2022
Maryland
1 review
0 helpful votes
Follow Theresa L.
Unfollow Theresa L.
Share Review
Report Review

Faye was awesome!
September 15, 2022

My resume looked so much more professional when she was finished revamping it!

Date of experience: September 15, 2022
North Carolina
1 review
0 helpful votes
Follow Jennifer F.
Unfollow Jennifer F.
Share Review
Report Review

Very detailed report!
September 14, 2022

I was really surprised by the amount of useful information that I received. I could tell a real person, that really cared about making my resume better, was giving me feedback. I have made every change that was suggested!

Date of experience: September 14, 2022
Arizona
1 review
0 helpful votes
Follow Amber R.
Unfollow Amber R.
Share Review
Report Review

What a great service
September 13, 2022

The communication was very quick and the quality of writing was impressive.

Date of experience: September 13, 2022
Michigan
1 review
0 helpful votes
Follow Richard Y.
Unfollow Richard Y.
Share Review
Report Review

Review
September 13, 2022

Informative feedback about draft resume, how it appears, and how it could be improved.

Date of experience: September 13, 2022
Florida
1 review
0 helpful votes
Follow Juan O.
Unfollow Juan O.
Share Review
Report Review

Great work!
September 9, 2022

Great Work! Time efficient! Great great great great great

Date of experience: September 9, 2022
Maine
1 review
0 helpful votes
Follow Angela N.
Unfollow Angela N.
Share Review
Report Review

Great experience!
September 8, 2022

Frustrated with the many rejection emails I was receiving with existing resume, I realized it was time to call in the experts! I have not been on the job hunt for over 18 years and despite being in HR myself, I felt overwhelmed by how to spruce up my very outdated resume. I took a leap of faith and decided to engage with TopResume after reading positive reviews and weighing the pro/cons against other, more expensive, services. I am so glad I did! The response time was quick and the attention I received was personalized. The person I was assigned to (Jay) was able to capture my many years of experience in a succinct manner and really made my accomplishment pop off the page. I was so pleased that I ended up upgrading to include more help! Now my resume, cover letter, LinkedIn page, and thank you letter are professional materials I feel proud of!

Date of experience: September 8, 2022
Michigan
1 review
0 helpful votes
Follow Gregory F.
Unfollow Gregory F.
Share Review
Report Review

So far so good…
September 8, 2022

It's still early and I haven't seen any drafts yet, but everyone has been responsive so far

Date of experience: September 8, 2022
Texas
1 review
1 helpful vote
Follow Sam P.
Unfollow Sam P.
Share Review
Report Review

Well intentioned - but missing the mark
October 7, 2022

I am VP-level digital media sales professional with 10+ years of experience focused on getting a position in North America. To attract the attention of enterprise hiring managers I purchased the executive package. Unfortunately - I was totally disappointed with the service and work product.

The first resume writer I was paired with (Mason) provided a first draft that was rife with misspelled words, bad tense uses, and poorly reflected how my past experience might transfer to the new positions I shared for consideration examples.

When I expressed my concern (first via online form - which was ignored completely and then via phone a few days later) I was given a new writer and offered free phone consultation.

I scheduled a phone call w/ my new writer (Susan) who was considerably better than Mason (less misspellings) and a 1st draft was delivered.

During our phone consultation - the new writer was totally uninspired. Both her and Mason sounded as if English was not their native language and neither seemed knowledgeable about how to communicate how my experience would transfer to the positions I was seeking to apply for.

After weeks of round and round again - I got so frustrated that I took what they delivered and made all the changes myself. It was essentially what I needed to do anyway - and saved me no time or effort to work with a "professional resume writer".

For any busy professional - looking for a professionals touch - I don't recommend you use them.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2022
New Jersey
1 review
0 helpful votes
Follow Stacy J.
Unfollow Stacy J.
Share Review
Report Review

Quick, thorough, effective
September 7, 2022

Quick, thorough, effective service, very responsive to feedback.

Date of experience: September 7, 2022
Australia
1 review
0 helpful votes
Follow Robin C.
Unfollow Robin C.
Share Review
Report Review

Resume revival
September 7, 2022

A few additions, word changes and a format some computer can recognise. That's my new resume.

Date of experience: September 7, 2022
Florida
2 reviews
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Share Review
Report Review

Very Satisfied
September 5, 2022

Worked well with Heather my rep and she gave me time to complete edits beyond the date. Good wording used in the construction of my resume

Date of experience: September 5, 2022
Illinois
2 reviews
0 helpful votes
Follow Charlene F.
Unfollow Charlene F.
Share Review
Report Review

Alex A was a superb writer. He helped me craft a resume, cover letter, and thank you letter for my applications and helped out with my LinkedIn profile. It is nice to have such expertise to win over the jobs I desire.

Date of experience: September 1, 2022
Arizona
1 review
0 helpful votes
Follow Heather J.
Unfollow Heather J.
Share Review
Report Review

Iris was just awesome she wrote me a beautiful resume and cover letter. She was very quick, less then 24, to make the minor adjustments I asked for. I would highly recommend both Top Resume and Iris

Date of experience: August 31, 2022
Maryland
1 review
0 helpful votes
Follow Brian A.
Unfollow Brian A.
Share Review
Report Review

Great Experience
August 29, 2022

This was far easier than I anticipated. They updated and made my resume more current and a much easier and fluid read.

Date of experience: August 29, 2022