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TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
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Is a honest review on the resume, thank you for help me out sand figure out how really looking this for my recruiter.
Hi, on the month of March I contacted one of the TopResume associate, they promised me that their service is great and I'll definitely be satisfied. But after getting the resume I didn't find anything special but I thought maybe it's like that, of course they know how to do it because they call themselves professional. So after applying to different jobs and posting my resume on different job sites. I never got a single call or got shortlisted for any interview or even screening Interview. After spending $350 for two months I didn't get anything so finally I reached back to them asked they gave me some reasons how market's up down is affecting, I told them I want my money back in money back guarantee but they told me its not possible, they offered me complementary one time resume review and they made some changes but nothing special. Again I used that resume for one month but no success.
Finally, one of my friend help me and we made a one page resume, from which atleast I was getting some call's for interview.
So, please unless u lot of money or lot time to spend don't use their service. If you rich and u think u should try, then go ahead.
In the end, they are not professional and don't know anything about making a resume.
Try something different.
Hope it would be helpful to someone.
Thanks
The process was easy, to say the least. While I already had a resume that I was fairly proud of, what Ashton A. From TopResume did was nothing short of a major transformation for the better. As we went through a couple rounds of drafts, I was pleased that Ashton would take the time to either include my edits verbatim when appropriate, or to provide the rationale for why my "suggestion" wasn't exactly what my resume (and cover letter) needed. Overall, the process was painless and I've already recommended TopResume to a former colleague of mine.
I am very unhappy with this company. I purchase a cv review and linkedin profile review and was sent to an automated service in which I had to input 3 job adverts I would like to apply for. I realized this was the wrong service for me as I do not want a cv that is based on keywords found in the ads I supplied. I immediately asked for a refund and was told NO. Why? I did not use the services. I do not want to use the service. How can they in this day and age just refuse a refund? I feel robbed and am very angry. Beware and stay away.
After multiple emails this company agreed to refund me for services I did not at all use but deducted a 75$ fee for clicking the refund button. They made more money from me than if they had paid the reviewer to actually do the job …
Very unhappy!
Hi Maria, we are so sorry this process has not been in line with your expectations. We see that you have been in contact with our Customer Care team regarding your concerns. If you have any further questions, please email support@topresume.com.
My Resume was looked over by one of your professionals and he gave me some great advice. The best part is that it's a free service you offer. If you want a professionally written one then you have to pay. Overall I didn't see the need to have one written for me at this time, but if I need one I know where to go. I will definitely recommend TopResume to friends and family. Thanks again!
I needed a resume makeover, because I felt that some of the old rules of what to include where holding me back. The finished product was completely different than the one I started with and elevated my experiences more than I could have imagined. It was visually pleasing and eye catching. They enhanced the wording, used active language, and highlighted my achievements in my most important roles without downplaying my other experiences. Overall, I'm very pleased with the experience and would recommend.
My resume looked so much more professional when she was finished revamping it!
I was really surprised by the amount of useful information that I received. I could tell a real person, that really cared about making my resume better, was giving me feedback. I have made every change that was suggested!
The communication was very quick and the quality of writing was impressive.
Informative feedback about draft resume, how it appears, and how it could be improved.
Frustrated with the many rejection emails I was receiving with existing resume, I realized it was time to call in the experts! I have not been on the job hunt for over 18 years and despite being in HR myself, I felt overwhelmed by how to spruce up my very outdated resume. I took a leap of faith and decided to engage with TopResume after reading positive reviews and weighing the pro/cons against other, more expensive, services. I am so glad I did! The response time was quick and the attention I received was personalized. The person I was assigned to (Jay) was able to capture my many years of experience in a succinct manner and really made my accomplishment pop off the page. I was so pleased that I ended up upgrading to include more help! Now my resume, cover letter, LinkedIn page, and thank you letter are professional materials I feel proud of!
It's still early and I haven't seen any drafts yet, but everyone has been responsive so far
I am VP-level digital media sales professional with 10+ years of experience focused on getting a position in North America. To attract the attention of enterprise hiring managers I purchased the executive package. Unfortunately - I was totally disappointed with the service and work product.
The first resume writer I was paired with (Mason) provided a first draft that was rife with misspelled words, bad tense uses, and poorly reflected how my past experience might transfer to the new positions I shared for consideration examples.
When I expressed my concern (first via online form - which was ignored completely and then via phone a few days later) I was given a new writer and offered free phone consultation.
I scheduled a phone call w/ my new writer (Susan) who was considerably better than Mason (less misspellings) and a 1st draft was delivered.
During our phone consultation - the new writer was totally uninspired. Both her and Mason sounded as if English was not their native language and neither seemed knowledgeable about how to communicate how my experience would transfer to the positions I was seeking to apply for.
After weeks of round and round again - I got so frustrated that I took what they delivered and made all the changes myself. It was essentially what I needed to do anyway - and saved me no time or effort to work with a "professional resume writer".
For any busy professional - looking for a professionals touch - I don't recommend you use them.
Quick, thorough, effective service, very responsive to feedback.
A few additions, word changes and a format some computer can recognise. That's my new resume.
Worked well with Heather my rep and she gave me time to complete edits beyond the date. Good wording used in the construction of my resume
Alex A was a superb writer. He helped me craft a resume, cover letter, and thank you letter for my applications and helped out with my LinkedIn profile. It is nice to have such expertise to win over the jobs I desire.
Iris was just awesome she wrote me a beautiful resume and cover letter. She was very quick, less then 24, to make the minor adjustments I asked for. I would highly recommend both Top Resume and Iris
This was far easier than I anticipated. They updated and made my resume more current and a much easier and fluid read.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Sourabh, we appreciate your feedback and would be happy to speak with you further about your project and how we can better assist you. Please contact our Customer Care team at support@topresume.com so we can better assist you.