TopResume

Amazing experience with TopResume, great professional writer was assigned to me and did a fabulous job with my resume and other documents. I like the communication and constant update. This is worth the money in my opinion of you need to update your resume, cover letter etc.

The person I worked with had all updates completed in the timeframe given. She was also very easy to work with.

Avoid this company. I tried their top level package that includes resume, generic cover letter, and LinkedIn profile, written by one of their "top 10% writers". The result were poorly written, generic documents. When I reached out and asked for a refund, they only offered to match me with another writer. I pointed out that I had already paid for one of their top writers, and that the documents were useless. But this was to no avail. No refund, just a lot of messages back and forth. This may not be a scam, but an utterly useless service. Chat GPT will write a better resume for you than Top Resume.

I previously used Indeed to help write my resume and I wasn't having any luck getting interviews. I used TopResume and was getting hits on my resume right away.

This has obviously been transferred offshore to non English speakers (as first language). It was full of buzz words - I felt like I was reading a script for an old 70's Batman tv series. Any substance and real examples were removed from the original I sent them. They misinterpreted simple things that I wrote that are very important in my industry, rather than asking for clarification or leaving something as is that they didn't understand. I believe the writer was just trying to pump me up - but basically including a straight out lie.
Other than taking some inspiration from the layout (a slight improvement, but no major changes) I am unlikely to use anything from the resume they sent me. Biggest waste of money ever.

Got a resume review because it was free. The person who reviewed it was rude in their comments, stating my resume was boring among other truly condescending things. Honestly it's unprofessional. Resumes ARE bland as it is! They also had suggestions that all HR professionals and recruiters have explicitly advised me AGAINST. They don't know what they're talking about.

I've used multiple resume services since 2004! This was my only experience and possibly my worst experience ever with any company.

When I started to apply for jobs I received some negative feed back about the resume. Understanding that resumes if you ask 100 people you will get 85 + opinions, I reached out to my professional contacts being 4 corporate HR contacts and a couple recruiters I'd had 10-15 yr history with. The feedback was consistent overall, that it was too full of buzz words but really said nothing. Parts of the resume they didn't understand.

I reached out very professional like to get a revision. It turned very nasty including from the management team.- name calling, putting me down etc.

Oh did I mention this is probably my 2 bad review ever and I used the service in 2019 but I'm still scared by the experience!

I'm not sure how they got such high ratings but it did not reflect that in my final copy. There was quite a lot of poor grammatical issues throughout the two pages. I am very disappointed in this company, I spent about $179 for their help, and ended up having to re-write 70% of the cover letter and resume myself anyways. Don't waste your time and money.

These are high quality Scammers. Avoid them at all cost. They will take someone else's resume and change the name and very small things. After you are not satisfied, good luck reaching them by email or phone

For over a month, I have struggled with multiple writers to provide something at least resembling an executive level resume, cover letter, and LinkedIn profile update.

They have met my every feedback email with a response trying to defend their outputs which read as though a barely-literate eighth grader wrote them. I have had to explain basic English language concepts to them multiple times, and they still do not understand.

They butchered my resume into something that does not even remotely resemble my industry experience, and the cover letter clearly shows the writer has no concept of what my resume reflects that I actually do for a living.

Never would I submit to a potential employer the drivel these people gave me. The employer would think me an utter moron.

Do not waste your money with this place. Their incompetence knows no bounds.

The staff, surely don't have a single clue to write an engineering resume, all she does is to trash talk about my CV as improper wording etc, but eventually submitting to a the exactly same with re-arrange sentences from my CV, and all of the input is wrong, she just simply copy paste and add some useless info not related to my work scope, and to make it worse, she even used the same sentence to my other work experience.

Customer support was not responsive, even during the draft process. You will just waste the seven days limit as they're buying time along the way. They don't even bother to do the correction given.

Definitely easy money.

This is a terrible product and experience. The first draft of the resume I got back was so far off that giving feedback to the writer on each item I needed changing would have been way more time and effort than just writing it myself in the first place.

The overall quality of language was awkward, grammatically incorrect, and sounded like it was written by someone not fluent in English. Word choices were like someone did a mad-libs exercise with every buzzy cliche business term possible. The proposed format was even more copy than I had started with, with long paragraphs of text.

I ran my original resume and the new Top Resume version through a couple of resume scoring platforms and the Top Resume version scored lower than mine.

I pinged Customer Service twice through the chat and once via email and got no human response.

This was a waste of time.

The writer I was assigned was very easy to work with & did an excellent job of being willing to listen to my concerns & helped translate my abilities on paper in a professional manner. Well worth the time & investment plus now I'm more confident I will be seeing more interviews coming my way soon.

I am an international student already under huge amount of student loans. I paid to get the most expensive services of TopResume, but my resume was completed by an unprofessional person. He made my resume 2 pages long, which is not acceptable in companies with jobs related to Computer Science (my major). He just assembled my resume with the data I provided without giving his inputs or suggestions like, which projects would be preferred on my resume. I think it was a huge waste of my money which I earned through hard work as I am still using the resume I created.

Just spent $219 on a resume rewrite and cover letter and they were no better than what I could do myself. I have used the new formatted resumes for about 30 job postings and received little response for jobs I am qualified for.
I would not recommend using their service.

I ordered a resume and cover letter and expedited 48-hour service for an additional fee. Services as of yet have not been performed, and there has been zero communication from Top Resume except a pop-up to inform me the writer is "busy".

My writer was very professional and helpful. All key point were highlighted and wording are well used

I was connected with a very talented writer who listened and understood my needs. I went from getting "thanks, but no thanks" form letters from automated services, to getting interviews then a great offer within three weeks.

I was able to get my professional resume, cover letter, and LinkedIn profile makeover within just a couple days! Everything looked awesome and my resume writer, Amanda F, was very professional and knowledgable. I can't wait to see how much this helps me with my job search!

This was a very nicely written and formatted resume. They were able to summarize a lot of information. I had a difficult time doing it myself because it's hard to delete jobs or projects that you put so much effort into.

Very good, solved my problem!

I was very surprised as I expected a personal service making my CV better than it was before, whereas what TopResume sent me looks like something coming out of a "google translate" type automated tool. The CV has lost all of its specificity and multiple points are grossly incorrect. I have exchanged multiple times with the reviewer, but there were too many comments. Maybe this service would have been good if I had no CV to begin with, but in my case, I have lost 200$ in a scam. I have asked for a refund but have not received it yet.

The writer assigned to me ignored my request to reposition my resume for a career change. I've repeatedly questioned her edits and received no explanation. My conclusion is that the writer didn't know what she was doing.

I even submitted one of her revisions into TopResume's evaluation tool which reinforced that the writer had not delivered the promise of helping with career changes.

At first I was assigned someone who is not familiar with my career field of advertising creative professional. I contacted my rep and she immediately arranged for customer service to assign me a new writer. My new writer was not only familiar with my industry, but she rewrote my resume in a way that I felt made it much stronger. I will recommend TopResume to everyone whom I mentor when they are trying to rewrite their CV.