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TopResume

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Overview

TopResume has a rating of 3.5 stars from 5,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job, and linkedin profile. TopResume ranks 11th among Resume sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 87%
Positive
174
Neutral
5
Negative
21
View ratings trends
114
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How would you rate TopResume?
Top Positive Review

“Seamless process”

Ellissa A.
7/27/24

I had an outdated resume and several documents that would need to be pieces together to complete a new resume. I was worried that it would be difficult for my writer to create a cohesive whole, but Allen did a phenomenal job. Drafts were sent quickly, he was so communicative and helpful, and we completed the process by draft 2 and ahead of schedule. I highly recommend this service.

Date of experience: 7/17/24
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Top Critical Review

“Absolutely NOT worth the money”

Heather C.
11/24/24

Received the services I purchased in the correct timeline. However, the format was not compatible for Apple devices despite my requesting that a universal format be utilized. Most significantly, I've had very negative feedback from recruiters and hiring managers with the content of my new resume, cover letter, and LinkedIn page. Even people I've worked with say they don't adequately communicate my skills and experience. The company offers no way to request a partial or full refund or contact them in any way. I posted this review on other review sites as well. The company contacted me to correct the issues by assigning a different person to rewrite the documents. Having no trust in the value of wasting additional time and effort working with someone else utilizing the same methods as the first representative, I requested a refund. The company refused to refund my money. So, I've wasted time, money, and still have useless documents. Please don't utilize this organization.

Date of experience: 11/14/24
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Reviews (5,561)

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Reviews that mention popular keywords

customer service (211) job search (126) job market (54) end result (63) end product (49) turnaround time (41) executive package (41) spelling errors (29) katie warren (27) bullet points (31)
Thumbnail of user amirr32
Canada
1 review
0 helpful votes
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October 22nd, 2019
Verified purchase

After receiving my final copy of resume I applied for jobs and that company offered me free resume assessment. I accepted and after days I received the feedback from TopResume that my resume is not professionally written. I was surprised and shocked. Please improve professional attitude

Date of experience: October 9, 2019

Thumbnail of user marieb104
Virginia
1 review
0 helpful votes
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December 29th, 2016

I was feeling low about my resume writing skills and decided to turn over the responsibility to TopResume. I was so impressed with the results and wished I had engaged them sooner! It was comfortable sending the resume to them and then answer their additional questions. I found myself sending them other information that I had forgotten about. The best part was that I could do it over the internet and did not have to talk to anyone or meet them in person. The turnaround time was amazing and I am getting more positive responses to my resume now!

Date of experience: December 27, 2016

Thumbnail of user brianv20
New York
1 review
0 helpful votes
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May 28th, 2017

My writer was very helpful in gathering information and making sure my resume meets the eyes of potential employers. At first I thought my price was a bit steep, but I ordered because if it landed me a good job then it is worth it. I am happy that the basic package resume service includes the resume and cover letter. It took alittle while for a writer to get in touch with me, but once she did everything turned out great. My resume needed alot of work and the free resume critique helped me see what should stand out and how much work it actually needed.

Date of experience: May 26, 2017

Thumbnail of user jonathanc96
South Carolina
1 review
0 helpful votes
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June 23rd, 2017

In my 20 year career I have never once had anyone write my resume, I have never needed to because I always was lucky enough to get a job on my own. But here recently I went back into the job market and didn't get the traction or calls I normally get when posting on the job boards. I even had a recruiter slightly edit my resume once before my submitting my resume to a client. This was my calling card to call a pro. My free evaluation was spot on and valuable information. It was the reason I went with TopResume for the job. The process was easy and the outcome was amazing. I would have never been able to put together a resume that flowed and communicated my skills and abilities as well as the one my writer constructed. It allowed me to focus on my next opportunity and not about worrying how my resume looked. I was highly impressed and should have done it years ago!

Date of experience: June 21, 2017

Thumbnail of user kamailef
Texas
1 review
0 helpful votes
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October 8th, 2016

I'm so glad I decided to have my resume updated with the help of TopResume. The process was easy and I now have a resume that is getting noticed. I would definitely recommend TopResume and use them again in the future,

Date of experience: October 5, 2016

Thumbnail of user christopherp73
Massachusetts
1 review
0 helpful votes
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November 24th, 2016

I recently had my resume written by TopResume and it was everything i expected. I now have a very professional looking resume that I am anxious to take for a test drive. Would recommend to anyone who needs a resume refresh.

Service
Value
Quality

Date of experience: November 22, 2016

Thumbnail of user donnat70
Canada
2 reviews
0 helpful votes
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November 7th, 2016

My resume was updated past my expectations with one error that I corrected.

The writer I worked with was very punctual and easy to communicate with.

Would recommend.

I wish my response rate was higher. Maybe a revision is necessary.

Francois

Date of experience: November 4, 2016

Thumbnail of user norab29
North Carolina
1 review
0 helpful votes
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December 8th, 2016

Monster offered a free resume critique and it was very helpful. Based on that, I decided to go with them for a full resume rewrite and cover letter. The results were very professional and I would recommend them to my friends.

Date of experience: December 6, 2016

Thumbnail of user kolob
Indiana
1 review
0 helpful votes
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November 24th, 2020
Verified purchase

The writer and I connected on the purpose and path of my re-entry into the job market. I was very pleased with the Resume, Cover Letter and LinkedIn update. I would recommend them to anyone who has a varied career path.

Date of experience: November 24, 2020

Thumbnail of user charlesg83
Arizona
1 review
0 helpful votes
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January 7th, 2017

I feel like I have a pretty good handle on the English language, and as such never considered hiring a professional resume writer. Well let me tell you, Im glad I did. My resume is 10 times more professional and after working with the writer (which was pain free) she captured just what I was trying to convey. The whole process was easy and I wouldnt hesitate to recommend this service if youre in need!

Date of experience: January 5, 2017

Thumbnail of user christopherk43
Pennsylvania
1 review
0 helpful votes
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February 25th, 2017

The writer produced a working draft very quickly. I was the able to focus on areas where I wanted greater emphasis. The writer was very professional and collaborative and produced an excellent final document. Top Resume made my life much easier.

Date of experience: February 23, 2017

Thumbnail of user joelb66
Florida
1 review
0 helpful votes
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February 17th, 2017

I received an email shortly after I selected the plan I needed and I was informed that I would be contacted from the individual who would be working with me. She contacted me the following day via email, I answered some basic questions, and we set-up a time to have a phone conference. A day after the phone conference she sent me a draft of my resume and cover letter and, after review, it needed very little change. She also helped me with my LinkedIn profile, which made it more professional. All in all I am very satisfied with their professionalism, answering all of my questions, and making me more marketable. I would suggest them to anyone!

Date of experience: February 15, 2017

Thumbnail of user davidet1
Italy
1 review
0 helpful votes
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June 1st, 2016

I didn't write any resume in english before and TopResume helped me to organize my ideas and write them in a correct form and layout.

The result is brilliant. Hope I could have new exciting opportunities for my family and I

Service
Value
Quality

Date of experience: June 1, 2016

Thumbnail of user kelleyk6
Florida
1 review
0 helpful votes
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June 10th, 2016

At first I was skeptical of whether or not this was worth the money, having never used a professional writing service before. However, I was delightfully surprised that the process was relatively quick and I was happy with the finished product.

Date of experience: June 10, 2016

Thumbnail of user stever138
Florida
1 review
0 helpful votes
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March 9th, 2017

For years, I thought about having a professional look over my resume and change the wording to a professional format, but never followed through. I took a leap of faith, after reading a bunch of reviews. They were professional and I received my new resume within a day of submission. As a test, I submitted the NEW resume for a job that was a higher level than I would normally apply for, and got an immediate interview invitation. My new resume also effected how the interviewer viewed me as an applicant. I now have a second round interview. Thanks for your help!

Date of experience: March 7, 2017

Thumbnail of user angelao823
Georgia
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

Jodi is an incredible interview coach, her work was beyond my expectations, Edward did a great job with my LinkedIn profile, and he was open to feedback, AJ did an awesome job with my resume and cover letter! Best invested money I have ever done!

Service
Value
Quality

Date of experience: November 18, 2022

Thumbnail of user brittanyd546
North Carolina
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Layton, helped me! Fast and efficient. I will definitely recommend. I am getting ready to apply for my 1st job with my new and improved resume and cover letter.

Reason I chose this business:

Because I had free critique and I like the feedback.

Date of experience: August 8, 2023

Thumbnail of user kenyah8
District of Columbia
1 review
0 helpful votes
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April 26th, 2019

I love my resume. I do wish for the price I paid I would have gotten a bit more personal interactions. My writer seemed very rushed. None the less I'm happy with what I got and I'm hoping I can report it got me the interview it promised!

Date of experience: April 24, 2019

Thumbnail of user ritar93
Kansas
1 review
0 helpful votes
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November 1st, 2019
Verified purchase

I am very satisfied with the detail that my reviewer gave to my resume. She did an awesome job in the appearance and everything and would totally recommend her to anybody that is looking to have the resume professionally done. I have been wanting to have this done for years because I felt my resume was just too long and I was getting nowhere when it came for looking for another job. Now that my resume has been professionally done I am getting all kinds of replies on my job sites. Great job top resume! You guys are wonderful!

Date of experience: October 29, 2019

Thumbnail of user miam53
California
1 review
0 helpful votes
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December 4th, 2016

I am very pleased with my experience. I was contacted immediately, asking for information so the writer could update my resume. When I requested changes they were done quickly. The cover letter was very well done. I submitted both for a job I wanted to interview for. During the interview the owner of the company said he was very impressed at the professionalism of my resume. Good news is that I was hired on the spot!

Date of experience: December 2, 2016

Thumbnail of user marcor36
Portugal
1 review
0 helpful votes
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March 9th, 2017

I contracted the TopResume writing service since I felt my resume was not asset on my job hunting efforts. I asked my TopResume writer to deliver something modern, straight to the point and eye-catching for recruiters and Steve delivered it and amazed me. The first draft that I received was so good that only asked for minute changes to one job description. I highly recommend Top Resume.

Date of experience: March 6, 2017

Thumbnail of user christineb508
Michigan
2 reviews
0 helpful votes
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November 16th, 2019
Verified purchase

I didn't have time to give my resume the proper attention it needed to find me the right job. I saw an ad for TopResume, the price was right, and within 2 weeks I had a perfect resume and cover letter. I will definitely recommend TopResume to friends.

Date of experience: November 13, 2019

Thumbnail of user jl174
Colorado
1 review
0 helpful votes
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March 2nd, 2017

It had been more than 10 years since my resume had been updated. I knew it was time for a makeover and TopResume was the first one that came to mind. The writer asked several strategic questions to determine the type of role I was looking for and which skills and experience to emphasize. They worked with me through a draft/versioning phase to achieve a quality resume that is getting me better results. I highly recommend TopResume to anyone looking to get their foot in the door with a professionally written resume.

Date of experience: February 25, 2017

Thumbnail of user oscarp34
Texas
1 review
0 helpful votes
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April 9th, 2017

I purchased the Executive resume pkg. And this was the best investment I've ever made for my career.
Dale T. Did an amazing job! There's a reason why their called professional writers. He is the BEST! The communication between Dale and I was fluid and he was able to address all my questions.
In fact, I was so impressed that I got my brother to sign up for the same package. :)

Date of experience: April 7, 2017

Thumbnail of user luisa130
Florida
1 review
1 helpful vote
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August 30th, 2016

I was a bit skeptical with going with a writing service as a result of reading numerous reviews relative to resumes, however, I received excellent results as well as exceptional results. I purchased the second option, along with the LinkedIn re-write. Both of these services were delivered as promised. I just wanted to give one request to TopResume, I think you folks would benefit from using some type of A. I that interacts with the customer before and after the questionnaire, so that the writer knows more about their client.
The only issue I had with my writer was that I had a few questions about style, format, and a specific question about specifying more on operations, and what I would need to put on my resume to focus employers on operations? The response was focused on the format and style and he basically told me that everything was perfect the way it was and he recommended not to change. Otherwise, I thought it was a great service for the price.

Many Thanks,

Lou

Date of experience: August 27, 2016

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.

Company Representative

Thumbnail of user whitneye5
Chris W.
TopResume Rep
Typically responds within 3 days

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