TopResume

Overview

TopResume has a rating of 4.4 stars from 5,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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Wisconsin
1 review
0 helpful votes
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Wonderful Experience!
July 20, 2021

I worked with Murphey Z, he was very helpful, polite, and explained the rationale behind his decisions in a way that I could understand. The process's design and Murphey's help made the experience painless. I am confident that your services will give me the leg up that I need in the next phase of job hunting.

Date of experience: July 20, 2021
Florida
1 review
0 helpful votes
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Well worth the time & money
May 12, 2023

Iris L offered some great advice and listened to my concerns while also employing her professional reasoning to make appropriate decisions. I'm very happy with the result of my resume and cover letter, as well as the advice she provided with regards to making small changes to make it unique for every job I apply to.

Date of experience: May 12, 2023
New York
1 review
0 helpful votes
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Great experience!
September 5, 2016

I found the process very straight forward and my writer to be very responsive. She accepted and responded quickly to feedback which allowed us to have a finished product in less than a week. I have recommended this service to friends and as of this post, at least one has already signed up!

The only downside is that I am still receiving marketing emails for the service that I already purchased. An email I received today had a better offer in it than the one I received but oh well.

Thanks! TopResume did very well!

Date of experience: September 2, 2016
Norway
1 review
3 helpful votes
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Federal Resume Service
January 27, 2019

The resume was not improved and was merely placed into a different format\template. I thought I was hiring a professional writer but that was not the case. The areas identified as weak by the Top Resume feedback engine were not addressed. The write simply complimented me on the resume and didn't address any of specifics I asked to be improved or for feedback. Waste of money and time. You can only communicate with the writer via email and they just use generic templates to appease you. There is no refunds and you cannot transfer writers... I tried and received no response.

Date of experience: January 27, 2019
Virginia
2 reviews
0 helpful votes
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I was in need of a serious resume review and to help it change with the times to attract recruiters that are primarily using key word software. TopResume did not disappoint. They took my tired resume and turned it into something that was significantly more appealing and will, hopefully, lead to much better results as I seek to advance my career. I highly recommend their service but would caution that since they are actual people doing the job, their timeframes for initial work on your project may be the full length of time that they set as an expectation. However, the end-product is delivered within the promised timeframe and is definitely worth the wait.

Date of experience: July 5, 2016
Spain
1 review
4 helpful votes
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Just like the title says, a complete scam. Please don't trust those 5 star reviews. The writer just copied and pasted another CV which was still riddled with grammatical errors. I complained and they said they weren't going to give me a refund. I then told them I had a few friends who worked a few blocks away from them in a law firm in NYC and were more than happy to take down this sham of a company and suddenly I got my money back.

I attached the cover letter. You can do a quick Google search and see that it's a copy and paste.

Date of experience: December 17, 2019
Kenya
1 review
1 helpful vote
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Excellent
March 25, 2019

After my CV reviewed, I got three job interviews within one week. I have gained hreat incite of what is expected by employers of various organizations more so some key terms to use to win a job.
I really appreciate their work and urge other people to seek help from them in order to get jobs real quick.

Date of experience: March 25, 2019
Minnesota
1 review
2 helpful votes
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What a crock
October 2, 2017

I'm not sure there are any "reviewers" - my impression given the total nonsense I got back is that they used my Linkedin profile to parse bits of information together into a grammatically incorrect, page of non-sequters. They used volunteer experience under the professional background section and I frankly don't use my time as "Team Mom" for my son's football team to support my professional aspirations. I refused to work with them further, because though I was paying them I could see it would be me squeezing a turnip to get satisfactory results back. If that's the case, why would I hire someone? I informed them of my experience, and my dissatisfaction, they refused to refund my money. It's a full bag of tricks, folks, no matter how desperate you are, look elsewhere for professional resume assistance.

Date of experience: October 2, 2017
Chris W. TopResume Rep
over a year old

Hi Dana,

Due to the nature of intangible digital products, we do not offer refunds. However, writing a resume requires a long process of collaboration and revisions. If you are unhappy with your first draft, our writers are willing to make revisions. If you feel like your original writer have failed to meet quality standards, we are glad to investigate the order and reassign you with a different writer. Please don't hesitate to reach out if you believe the final draft does not meet industry standards.

Maryland
2 reviews
1 helpful vote
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TOPResume tops them all
January 24, 2019

I had not updated my resume in years and did not know where to start. Then I came across TopResume who guided me through their painless process and just like that my resume was updated with a current look and feel and my recent information. TopResume made the process so painless, I'm not sure why it took me so long to get my resume updated? Anyway, I am glad I did and even happier I went with TopResume! I would wholeheartedly recommend them to anyone in need of having their resume professionally written from scratch or updated as in my case. They are the best?!

Date of experience: September 16, 2016
California
1 review
0 helpful votes
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I've been freaking out about writing a resume since I graduated! Not being able to write a good resume was really holding me back in life, and it made me feel bad, because my crappy resume didn't bring me interviews! I had no idea you could PAY someone to do it for you- and WOW. My girl was such a golden goose, she answered all my dumb questions and kept revising until I was totally happy. I am super proud to send out my resume because I look AWESOME! Not like an entry level millennial, but a real adult! Best money I've ever spent. If you feel stuck, because of your resume or cover letter, seriously, stop stressing, and use TopResume! It'll be the best gift you ever gave yourself. Or your recent grad!

Date of experience: November 28, 2016